None of the Flash but ALL of the expertise!This is not a fancy dealership or franchise with a grand lobby and crisp dressed technicians. This is a corner repair shop with D@MN GOOD mechanics. With an owner that truly does care about his customers.Every positive review and story is everything I experienced my first time here. And I will continue to come here for all my repairs in the future. THANKS GUYS!
Great service. Great work. I will definitely be coming back to these wonderful gentleman
They fixed my oil pan that someone else broke giving me a oil change. They told me it was gonna cost 550 at first and when I came in they had dropped the price to $300. That really helped me a lot and I would recommend these guys to anyone. Thanks to platinum automotive
I was stuck on the express way and they actually towed me to their shop. Did the best service on my vehicle that I have ever experienced with any automotive mechanics. I fell in love with this really hot guy working there. He treated me so well hes 100% a genuine gentleman and he cares a lot about his customers.... Thank you so much guys
Man oh man how much these guys helped me. Thank you Marty I will never forget how you waived $200. No one would ever do that and I want you to know how much I appreciate it bro. Thanks
I came in for a tire repair and the young man in the front didnt charge me anything, great people great family business thank you so much guys
Good shop good people, recharged my a/c in 30 min and then they replaced my tail light and didnt charge for the bulb thanks guys.
They did a great job fixing my inner outer tyrods, and they had it done in less than an hour. Great service, great people and a very positive work manner, i couldnt be happier with the job they did!
Very happy with my service here! They got me towed in and out repaired for a starter and a wire short within 6 hours on a saturday. Price was fantastic. They really will work with you to get what you need.
Platinum Automotive is a great place to get any work done on your car/truck. They are easy to work with and have phenomenal service. They have great communication skills and are always looking out for the customer. They are super quick and pay attention to every detail. They arent ones to try and sell you something. They work extremely hard to make the customer happy and will work with what you have. I brought parts in and ordered parts in one go. They have a great team and get things done in a timely manner. They go above and beyond and a reasonable price. I wont go anywhere else. If you need something worked on, Id give them a call. You wont be disappointed with Platinum Automotive. Marty and both Mikes - YOU GUYS ARE THE ABSOLUTE BEST. I appreciate you so much. I cant put in words on how much I truly appreciate your hard work. Keep it up. FIVE STARS!!
Great great great service. Thank you so much Marty. You saved my knuckles and my car. Great service
Thank you so much Marty, you were a great help and I will recommend everyone I know to this place
Great great people. Thank you so much guys
I needed to have some repairs made to my car and wanted someone local. I found Platinum Automotive! Not only did they get me in same day but also worked with me to make it affordable. The repairs were done quickly and friendly! I am recommending this place to everyone I know. Thank you guys for taking such good care of me. Yall will be my go to!
Trustworthy, real, showed me what needed to get done. Made it easy, in an uneasy world right now. Thank you Martin.
Best shop I’ve been to. I went to another shop and you put a gasket on wrong and my engine was leaking. These guys here made sure I didn’t lose my engine and did it at a great price. Thank you Marty mike and bill
These guys are awesome.They are quick friendly and very professional. They took me in for service right away to do front brakes and rotors. I highly recommend this company.
Great service, beyond great prices, very friendly, they treated me like family. And they fixed my car very very fast even with this virus thing going on. Thank you Marty and thank you to Martys father mike. Will definitely refer people and will come back for future needs
If I could leave 0 stars I would. I brought my Dodge Journey here in October of 2019. Brought the car in for brakes and several other things. Not 6 months later I noticed a squeaking noise when stopping. I added some brake fluid and thought nothing about it. On my way to Florida the brake pads and calipers went flying on the middle of the expressway!! I brought the car back in and spoke to Marty. The parts were under warranty but the labor was not. They wanted to charge me $250 do a whole new brake job. $250 for something that wasn’t even my fault? The guys in here are friendly but in reality all you get is poor workmanship and an outrageous price. I guess I learned my lesson of letting the “new guy” in town work on my car. I really wanted to like this place but very disappointed in the service.
I wouldn’t recommend any other repair shop other then this one. They treat me like family every single time. Thank you fellaz
Great fast service. I always use these guys. Thanks mike and bill
Went there for the first time and had an issue but Marty took care of it right away. They are very good and have excellent customer service. I had a chance to see Marty and Mike go beyond what was required for a family today when i was picking up my truck. I would recommend and i will go back. If they continue this they are going to do great..
My barber recommended me to them. Replaced my engine for $3K less than Midas (with 20K fewer miles than Midas). Haven’t had any issues with the engine. Just had all my breaks done for a very reasonable price too.I have a 2010 model SUV, so I’m beyond going to the dealer and the chain mechanics. If you looking for a no frills, quality work, reasonably priced mechanic I highly recommend them.
Was there for an oil change they took great care of my daughter and I! Didnt try to sell us anything we didnt need. And got us right out the door. I will absolutely use them again and I will recommend my friend and family to use them as well.
Great fast service. Thanks marty
Very good service great people will definitely be back thanks marty
Outstanding service, very honest and trustworthy people, I have nothing bad to say and I would recommend them to everyone! Thank you marry, mike, mike and the team! Will definitely be back at least to say hi hopefully no more repairs
Great people, I came in for my transmission to be fixed and they did great. They treated me like family and did everything they can to make me happy. Thank you guys
Got a light bulb put in. Great people definitely reccomended
Good mechanic, took very good care of me. Great family owned and operated business. Thanks guys
Recommended by a friend. Helped me get back on the road in the middle of a family vacation. Gave me a great price, worked hard and fast to help us when we were in a bind.
I have never met such good people in my life. Family ran business. They literally treated me like I was part of their family. Fixed my car for cheap. And gave me a ride home and picked me back up when my car was ready. Great great great
Hassle free, in and out, fair price and they gave me a free oil change coupon. Thank you Marty and mike
The service here is quick and awesome. The new owners were professional and very courteous and the prices were reasonable. I will definitely be returning for all my future auto needs.
Platinum automotive techsthoroughly checked electrical in my sons car for safety hazards and then repaired the heat resister And wiring harnesses so he could stay warm this winter. The staff was very pleasant and informative, way better than the previous business that was utilizing that building. Well, Thanks for your help. Now, my son is on the road again and I do not have to share my vehicle any longer.
Very friendly fast great service. Thank you marty and mike
I like the owners response every single comment he responded that tells you how serious they are! improving their services. but the majority of people suggest dont go to an outside mechanic always go to the dealer shop. I would like to take a winter package 199$ for the 2015 Toyota rav4 xle.I hope I can trust you guys.
By far the nicest people I have ever met. Did my repair for way less then I got quoted somewhere else, explained to me exactly what was going on word for word step by step. Gave me a free tow, And then I was having a problem with my debit card and couldn’t get $60 more dollars that I owed them, the guy marty at the front told me not to worry about it. What nice people definitely going back for any repairs I need done. Thumbs up from me 👍👍
Very nice people. I was born in 1938 andUsually people try to take advantage of us older people. But not these guys. Thank you so much marty
Absolutely love the professionalism and excellent work that they always do on my truck. I highly recommend their services.
Excellent service timely fashion, very friendly people. Definitely coming back
Excellent service, nice shuttle guy. Great family owned business. Would definitely recommend
Amazing service!! Brought my Mercedes into this shop and the staff were informative and friendly. I am not very educated in the mechanical aspects of cars, so I wasnt sure what the issue was but my car was shaking when I slowed down. They offered to do the diagnosis for free and quickly were able to tell me what was wrong with my car. They did the repairs right away and after calling some other shops nearby I am sure I got a great price! My car is totally fixed now and I have never had such an easy experience servicing my car. I would highly recommend and will definitely not take my car anywhere else!
Good service
Very nice people and great service thanks Marty and mike
Reliable and expedient service from friends over a Platinum Auto. Proactive staff who handle customer inquiries with care and truly understand the community. Thank you for your service.
Updated review: roughly one year later, both clutch and flywheel are shot. Perhaps not the value I was hoping for.Original review: They took care of both of my vehicles--at the last minute--over the course of two days. They did a great job at a very good price and fast; handling brakes, a clutch and flywheel, a thermostat, and a simple oil change. We will be back...but hopefully not soon!
Fast great service. Definitely recommend this place to family and friends. Cheap prices
I appreciated the quality of their work and their willingness to keep me informed while they did repairs!
I was walking by platinum automotive and a gentlemen named Marty seen me struggling across the street. I had locked my keys out of my car and he noticed. So he came across got my truck unlocked and didn’t charge me nothing. Thank you so much marty
Very good and fast service, great great family, thank you so much guys I really appreciate what you did for me and my kids
Wonderful group of guys they did a great job on my car for a good price they worked with me, I recommend these guys
Great service, great price. Marty took very good care of me
Great service helped us out in the time of need. Highly recommended
Very frendly and professional...Needed an oil change and a tune up and did a exceptional job on both for a exceptional price...Thank You..
All around good service. Even towed my car for free. Thanks Marty
So my engine went out on me about a week ago. I went to a few repair shops around where I live, some of them were telling me it would take a week and others told me it would be a couple weeks and I really couldn’t go that long without a vehicle because I work as a Uber driver. So finally I went to platinum automotive which is located on 10 mile and schoenherr in Warren and spoke with the gentlemen at the front desk named mike, he told me it would take 3 to 5 days depending on how long the parts manufacture would take to deliver the used engine I needed. And also gave me a Price that was at least 500 dollars less then everyone else. also the miles on the used engine was 60,000 when everyone else was telling me the engines had 120,000 miles and up. So I obviously decided to get it fixed with them. I literally got a call 2 days later and they told me my car was ready for pick-up. I didn’t expect for them to call me so soon and hadn’t had the time to get all the money together so I told mike that I needed another day to get the rest of the money together. He asked me how much I was short and I told him it was around $200. So he tells me to come in and pick up my car and to bring the money back when ever I had it. That was my first time going there and for them to trust me like that blew my mind. I would never go anywhere else to get my car repaired no matter what the situation is. Marty the owner and his father are the nicest people I have ever met thank you so much guys I really applicate everything you did for me. Will definitely be sending you everyone I know
Very satisfied and very friendly very understanding. I would refer to friends and family.
Man all I can say is you guys are great, thanks marty
Amazing service. new owners are nice and they beat prices from other shops around town!
Super great service this is my new mechanic Ill always go to
Glad there are new owners here they gave me a hellofa deal! Pin pointed my problem that 2 other shops couldnt figure out. Truck is running like new now thanks marty mike and crew
Honest hard working people, very nice employees and good vives
Great customer service and wouldn’t go anywhere else!
Mike always helps me out and gives me good deals good place to go to
Nice guy always get the job done
When a problem with my car, was more than expected, they took care of me! They went out of their way, to make sure everything was done, and done correctly!! Id definitely recommend all my family and friends to take their vehicles here!
Fixed my car more than 3 times excellent service
I went to 3 different repair shops to get a transmission put in on my explorer, one place quoted me 2900 and said it would be about a week before they can get started, the othee place said 2600 and it would take them 6 business days to finish. When i finally went to platinum automotive they charged me 2 grand and had me in and out of there. Wouldnt go anywhere else for my auto repair needs, thank you so much marty
Awesome quick work. Very very friendly people will definitely be back
The best repair shop I’ve been to!
Thank you so much for the great used tire marty
Awesome service. Good honest people.highly recommended
Great service. Put a engine in for $1000 when everyone else was trying to charge me $1500. Thanks Marty and Mike
Fast, friendly service.... affordable prices
Very cheap oil change. Great family thank you guys
Very friendly family owned business. This is the only place I’ll go to fix my car
Great fast service. Will recommend to anyone
Gr8 service thanks guys
Great service at a fair price, Marty took care of me as soon as I pulled in.
Absolutely nice and pleasant. Will definitely come back!
You guys always figure out the problem and get it done. Thank you so much mike and marty
☹️SAD. I was looking forward to this place making it. I went there to get an oil change since they had an opening service oil change special of $14.99 . WELL, so much for that, because I ended up not getting the special but paid $34 because I had a van instead of a car. My van takes 4 quart, ok maybe 5. No more, no less than my cobalt. Anyway. then because I didnt have enough cash because I didnt get the special. they wanted to charge me their credit card service fee of $3 for now having to use my credit card. Not to mention, I was able to look into the oil bucket that they had drained my oil into, and um. Pretty sure there wasnt anymore than a couple quarts n the pan, So that means they didnt drain all the oil either. SO SAD. I was hoping they would have been better than Morissettes that was there. It is unfortunate, I wont be back.
Great mechanic great management would recommend to anyone
Nice family. Thank you
Excellent, fast service. Wonderful people Will definitely come back again!
Fixed my car here quick and at a great price.
Great cheap service
When it comes to mechanics its hard to decide whos the right shop for the job. I put my car in the shop on Saturday and they couldnt get the parts until Monday, but thanks to the awesome people working there they opened on sunday and made sure my car was up and running by 10am in the morning. If this isnt the best shop Ive been to then I dont know where is. Ill definitely be going back to them.
I had some real issues with my Ford escape the whole crew stayed late to make sure my vehicle was done that day and that i was satisfied with the work.
They matched my price from someone else not beat. But overall it was handled and dealt with in a timely manner, since they had to go and get the tires.
Nice people, very pleasant. Making them my new mechanics.
Very fast reliable and on point will definitely refer to everyone
Under new management and they were great guys, were quick to fix my car and cheap also they gave me a ride while I was waiting for my car to get fixed
Best people and service hands down.
Great family great service
Best prices around, good quality work.
Great guys great service honest and trustworthy
Great people, will definitely be back
Just got an oil change done here . great service, thanks Marty. Will be back!