Great help, wouldnt have know were to start or what to do with out their assistance!
Went to a photo shop to have photos removed from phone, I was terrified of losing my photos because of my phone. Photo shop recommended WACD LLC..Stopped at WACD, left my phone . A couple hours they called, said ready to be picked up. I was so happy. All my photos on a disc, price very reasonable.Great place to do business.
I took my laptop in to get some pictures recovered from my deployment to Afghanistan. I was sure they were lost for good. The staff was able to recover them and put them on a hard drive for me. They also went ahead and pulled all files off the laptop as well because it has a bad hard drive. I was thoroughly impressed with the service and communication from W.A.C.D.. I highly recommend them for your computer needs.
I needed to replace my old laptop, and W.A.C.D., LLC helped me select the best one for my needs. They even transferred information I wanted to save from my old laptop to my new one. When I needed some assistance, they responded quickly and provided superb service. Theres no better computer business around!
WACD has recently taken over all our IT services for our small company. They have been very helpful, professional, and responsive to our needs. Nothing is too big or too small for them to address, and they are not pushy to try to sell us services that we do not need or want. They do everything from managing our server to installing printers, and everything in between. When we have a problem, they are on it in minutes and the problem is taken care of. We appreciate them and highly recommend!
WACD has done a great job taking care of all my computer needs for about 15 years. They are very competent, honest, quickly responsive, and do what I want done with competitive pricing. I highly recommend them.
Professional, honest, and friendly. Will visit again for all of my computer-based needs. Highly recommend!
Had a business computer that was locked out, WACD was extremely responsive of picking up the computer, saving the data from the hard drive and reinstalling windows and putting the data back all in same day service. They were in constant communication and provided an invoice with complete details of work, will definitely be using them again in the future for my business needs.
Im the Executive Director for the National Consortium of Breast Centers and we have used W.A.C.D for at least 5 years now. They are very responsive to any issues that come our way, professional and treat our organization as if it was their own. We are grateful to their dedication to us, as a non-profit organization we are limited in resources and W.A.C.D always finds a way to give us the best value for the long term, taking all factors into consideration for the best outcome for us. Thank you to the entire team at W.A.C.D!!!! We appreciate you so much!!! Kimberly and the NCBC team.
I can say that I will definitely go here again for all my computer needs and more. Phil and Barnabas (sorry) if i spelled ur name wrong) are awesome people. There very perfesonal and understanding. I highly recommend them to anyone haveing any type pf problems with anything. Just ask they may be able to help. Wonderful group.
Great experience. Thanks guys!
I had a security issue and they sent out the best in his field! He was very helpful and solved my problem. Very professional and patient, as Im not tech savvy. I would definitely refer and contact them again if I have any technical issues. Thanks again!!!
The people who work there know what they are doing. They have great communication with customers. They describe problems and solutions really well. Highly recommend this repair store.
Staff was very professional very fast and very friendly. The part I had replaced on my computer was replaced very well and very fast and all the service I had done to my computer was done for a very good price as well. The staff was so friendly they even stayed open a couple extra minutes to let me pick up my computer on short notice I would definitely recommend Warsaw area computer doctors to anyone in the Warsaw area in need of computer or tablet repair.
They cleaned up my current computer so everything runs as quickly as possible. We are also working with them for our next computer build, making sure we get what we need! Highly recommend!!
I cant begin to tell you how pleased we are with this company. Dennis came out the same day we called and took care of everything . He made sure we didnt lose any information . He was courteous made things easy to understand. Id recommend them in a minute.
Great people to work with! They always tell it like it is. Thanks W.A.C.D.!
I recently acquired a MacBook and thought it would be a good investment, but decided to take it in to get it looked at. Long story short, I’m very glad I did! The MacBook had several recalls and had minor water damage. Sure, it looked nice and sleek on the outside, but it’s never a bad idea to get a “new to you” device inspected. I’d like to thank Barnabas and his team for actually saving me money than burning a hole in my pocket. If you value honesty and integrity, definitely take your Mac or PC to WACD LLC. Thanks Again!!
Everyone at WACD has always been so quick to help and suggest reasonable services and products for my small business needs. They are all very kind and patient with my non-techy self.
These guys are awesome! They very graciously put up with my Derp month, as I call it, wherein I fried one computer and thought Id fried the new one. (On the new one, I had just somehow run the battery completely dead without noticing.) Theyre expedient and well-priced to boot. Support small business, and you will be well rewarded! Also, they have a mouse plant. Its pretty funny ^-^
This place is awesome! They work so well with what you need done. They are personable, caring, and great techs! Most of all I was very appreciative of how understanding they were about the situation I was in. I could never thank them enough for their courtesy and just down right genuine kindness. I will DEFINITLEY be going back for future business! Thanks so much guys! Very thankful customer right here!
Great service and quality work! Staff was very professional too.
You know what’s better than free two day shipping? Twenty minute pickup. I just got back from a trip out west and had put all of my photos and video footage onto an external hard drive. My cable malfunctioned and I was unable to access the data. One quick call and a drive across town I had a replacement cable in my hand. Quick, responsive, and very helpful experience from start to finish.
They are really nice, and willing to answer any questions. My family and I have been going here for a couple of years and have never been let down.
WACD is the place to go for all computer needs. I recently purchased my second computer there. They are helpful, friendly, and knowledgeable. Their service is excellent.
Extremely knowledgeable, always helpful and quick to resolve any technical issues. Fantastic customer service! Very trustworthy and reliable! I wouldnt recommend anyone else!
WACD will without a doubt go above and beyond to help you with your issue. They saved me a 3 hr drive back to my office to retrieve a type of cable thats been phased out for years. No store had it in the area, but they managed to find me one. I cant thank you enough for your help. Its great to find a company that cares that much about its customers!
I appreciated the computer expertise and personalized customer service and highly recommend W.A.C.D!
These guys are excellent to work with. They are prompt, very knowledgeable and reasonable on price. I have been working with them for four years and they have never disappointed....they go over and above. I would highly recommend WACD for your computer needs!
W.A.C.D., LLC is wonderful to work with. Super nice folks, knowledgeable, friendly and professional. Our relationship began in early 2016 when I opened my new small business and asked them to help me address my IT needs. They were there for me in every way helping me to optimize my system so performance is high and things run efficiently. Theyve shared so much of their knowledge freely. Its been wonderful! Im so glad to be working with them still and highly recommend them!!!
Very helpful. Very knowledgable. Not going to take advantage of you.
I think it would be a good place to have service, but I wanted to buy a computer (or maybe two), but they didnt offer to sit down with me and design a unit for me. I wanted help to decide what I wanted/needed.
I have stopped in a few times to have some personal computer questions answered. The folks at WACD are always willing to discuss my needs and have made me feel like they are there to help. I am just starting a small business and I look forward to using the many services they offer as my business grows.
Glad to have WACD review my home network, diagnose the issues and implement the solution. Their work was on target, timely and thorough. They found issues that were the root of many of the problems I was experiencing. Courteous, efficient and good follow up. Glad to know Ive got WACD as my tech support.
My business has been with WACD for 5 or 6 years. Dennis is a heck of a guy. Something went wrong with my server and he made it right when he didnt have to. Ill never forget that. The customer service, professionalism on site, and the ability to solve problems in a timely manner are WACDs greatest assets. I have recommended them to several friends and businesses and will continue to do so.
Very friendly staff. They were able to look at my Macbook Pro the same day that I brought it in! I will be coming again with any future computer needs! Would recommend to family and friends.
Had a great experience with these folks. Professional, personal, timely and well priced. I won’t hesitate to use them again.
I highly recommend W.A.C.D. and feel fortunate to have found computer support in Warsaw. They provided an honest appraisal of my old MacBook, offered to do exactly as I wished, and conducted ample research on a new machine, allowing me to make an educated decision moving forward. Very knowledgeable, absolutely supportive, and never pushy. Thank you, W.A.C.D.!
I purchased my computer from WACD about 6 months ago. It was a great deal for the machine that I was looking for. Was easy to tell them what I needed and they had great prices!! Definitely go back next time I have an issue.
I was able to contact them tell them my issue and be out of there all within 20 mins! Very friendly customer service and great knowledge of computers.
Great experience with this company. Everyone was very friendly and easy to work with. The whole team was very responsive and respectful while doing business with them. Very compitant and fare.
My business computer had an ad ware virus that nearly shut me down. W.A.C.D. cleaned my system and got me up and running again in less than 24 hours. They were courteous, professional and very affordable. Thanks guys!
Dennis Brown is absolutely the best, most knowledgeable IT person around!! And he can make sense of this stuff to guys like me who are clueless. I highly recommend him to anybody who needs anything with computers.
WACD took the time to fix my tablet screen after I broke it and dropped it. They were very helpful in letting me know where they were at as far as fixing it and when I could come pick it up. Id highly recommend anyone with a computer issue using them! Theyre great!
Thanks for getting my iMac working again. The new graphics card is working great.
My husband and I have been very pleased with the 2 computers we purchased from W.A.C.D, LLC! The guarantee we received with our refurbished computer was very reassuring. This company has integrity and has employees that are devoted to giving great customer service! I definitely recommend them!
I no longer live in Warsaw, IN, but W.A.C.D. has been (and continues to be from 600 miles away) my default Tech provider for repairs, service, maintenance, and new purchases. They consistently demonstrate proficient knowledge in the field and run their business with integrity. They have earned my trust, respect and repeat business.I highly recommend them...wherever you live in the world.
I was very impressed with the quality of the product that was provided. Phil, was very helpful, knowledgeable, and patient with all of my questions. A1 service!
I highly recommend going somewhere else. We purchased a laptop computer there less than a year ago and paid extra for an extended warranty. The screen on the laptop flickers off and on so bad that you have to open and shut it for the screen to come back to normal. After taking it back to them they wanted to charge a bench testing fee of 100 to diagnose the problem. This company will not take care of you after the purchase. Beware the prior reviews on this site many are from themselves using various dummy accounts.
WACD has done a great job meeting our business needs. They are very knowledgeable and offered insight as to future considerations to meet our demands. It has been a pleasure doing business with them as they are very personable, helpful, and quick. We would highly recommend them and will use them for any of our future needs!
I have had nothing but amazing experiences here! I have had my motherboard and gpu replaced. They were extremely understanding when there was some miscommunication on my part and very professional! W.A.C.D is my go-to for any technical needs!
We use WACD for our business and have been extremely pleased. Anytime we have a question or issue, they’re right on top of it making sure we have the best experience to get our answer.The keep us going. The gang is all top notched and excellent to work with.Thanks
WACD is the place to go for any computer issues, their service is by far the best Ive experienced in the IT world. They have your computer ready to go when you need it, even if that means them working through the night to get it done. I highly recommend them to anyone.
Great IT company to deal with. They have gone over and above to take care of us.Recommend them daily to my friends, pass out their business cards, and I buy my Equipment from them.
Bought a Microsoft Surface through WACD. I was a little leery that the Surface would not do everything I wanted so we loaded needed software to test ahead of purchase! Surface did great and I am happy with the price and service from WACD.
Very knowledgeable and helpful. They helped me during their lunch break and were very personable. I highly recommend them.
WACD LLC is a professional team that is capable of handling all computer issues. Being a non computer person I have plenty of questions as well as needs with computer use. They have assisted with my computer needs at work and home. They have been courteous, helpful, competent and willing to answer any question I have regardless how simple. Plus they are fun to work with as they do have a good sense of humor and a strong business integrity. They keeping up to date with all that is happening in the computer industry so I now I can trust their advice to keep my computers protected and functioning at its best. I strongly recommend them for computer purchases and maintenance.
Six star service. Delivered exactly what was promised, for less than the estimated price. Fast turn around. Thank you.
I had an unfortunate incident where my laptop screen became bent and eventually died. W.A.C.D. Came to my rescue! They quickly replaced the screen with a better model at a fantastic price! Thanks for all your help!
I Took my newly built desktop in to see why it wouldnt connect tot he internet. They didt find any issues (it was an ISP issue) and didnt charge me ANYTHING. They also gave me a followup call to see what the problem was and if there was anything else they could do.. Highly recommend!
Excellent service. Planning on going back to buy a refurbished laptop in the near future.
I have had many computer repair needs in the past and the experience was often agonizing. However, my experience with WACD was quite different. They literally took control of the situation by taking control of my computer. I watched as their technician pointed and clicked until my computer was running like new. The communication was great and the billing process could not have been easier. I will definitely use them exclusively in the future.
Purchased a Dell laptop. I got a great price, and great service! Everyone is friendly and knowledgeable.
Wacd is a very good computer service. I have used them for quite a while, they are very reasonable in price, and again do very good work .
I have been doing business with W.A.C.D. for several years. Dennis, the owner, and the staff are always there when we need them. They are 100% willing to help, and they respond immediately. Their staff is friendly and knowledgeable. Their prices are extremely reasonable and I have never felt like I was overcharged or taken advantage of.I have recommended W.A.C.D. many times and will continue to do so. They are the best!
You were very helpful and patient with me. I learned some things that I never knew before. I have had a computer for 14 yrs. Those were need to know things. Thank you for your service.
I have depended on Dennis and Barnabas Since day 1! I have always been treated well. It is hard to find people of integrity, and it is always a pleasure to do business with WACD! I wouldnt even consider anyone else.-Steve Poe
Good and Helpful Customer Service. Minimal Waiting time and most importantly, my problem was resolved. Would definitely recommend it.
Wonderful service! I thought I would need a new computer, but I took it in to these guys and they had it fixed in 10 mins! Great company!
WACD is great! They have fixed my computer, helped with me with computer virus problems, and answered my computer questions! Dennis and Barnabas are very friendly and knowledgeable. When it came time to upgrade, they asked me questions and set me up with the best type of computer for my needs - one with lots of hard drive space for all my photos, a quick processor, and does an auto backup. Id definitely recommend WACD!
WACD is Awesome. Best choice in town for IT and Computer Repair. I have been happy with WACD since Dennis formed the company. I would give them 6 stars if I could.
WACD did a great job with fixing my laptop. I spilled candle wax all over my laptop and ruined the keyboard. They let me know what was ruined and exactly what needed done within hours, and they were able to fix it and get it back to me within one day. Their pricing was great and customer service was even better. I would recommend them over anyone else in town! Thanks to the WACD team. I will definitely be back!
When my laptop lost its sound I took it back to staples since I had a warranty with them. They could not help me because it needed to be opened up & they couldnt do that. I heard of WACD a new company that was just opening up. I took my laptop to them and they opened it up and after several attempts to repair they found the parts were no longer available. I settled with the warranty people but needed to buy a new computer. WACD took the time to find out what I needed and have now replaced my computer. I love this new computer. I highly recommend this Company for any Tech & networking sales and service. Thanks for the great service.Mary & David Read
A few months ago, I received a phone call from someone from a very well known computer affiliate, whom he claimed to be from Microsoft. He proceeded to convince me that he was going to help me with any questions I may have had with my computer and software. Well I believed his what seemed to be “honest” business intentions. Basically by the end of the conversation he tried to convince me, my computer was extremely slow, which it was not, and I needed to purchase a Virus protection package, I said no thank you”. called WACD and spoke to Nick. I had to shut down my computer and Nick was able to restore my computer without any trace of a SCAM or virus. Thank you WACD and Nick
A great staff with competitive prices. Best place in Warsaw for computer repair and IT.
Really helpful and they explain everything in an easy to understand way. Highly recommend them and their prices are really good.
Returning Customer. Quick service and reasonable priceHad a hard drive crash and they spent a lot of time to recover as much data as possible. Did a great job at recovering much of the lost data.
I ordered 2 monitors and a laptop dock through WACD. Staff is very friendly, the order came quickly, and when one of the pixels died shortly after purchase, they had a replacement for me right away with no hassle.
We are thankful and pleased with W.A.C.D. and the services we recently received for our computer that had several issues. Very patient, friendly, knowledgeable, dependable, capable, honest...so appreciate a place like this....it is important to feel comfortable and confident in leaving a computer somewhere to get serviced, if placed in the wrong hands so many things can happen, security issues, bank accounts...I made this mistake before....complete opposite with W.A.C.D., thank you so much, W.A.C.D. is our go to and highly recommend to all without hesitation.
WACd is a great company. They have taken care of my churches IT needs as well as my individual IT needs. I trust all of my IT needs to WACd!!
I have recently migrated from another technology service company to W.A.C.D. because of lack of follow up and multiple returns for the same issue. The level of professionalism, service, and follow through I have received from W.A.C.D. has been great! Glad I switched!
I got a great computer for a great price and all of the computer help i will ever need thanks to Nick and the rest of the WACD team!
I feel very fortunate to have been serviced by W.A.C.D., LLC. All my computer needs have been met in a timely manner as well as professional excellence. Price is fair and quality is outstanding!
They are quick to respond, friendly, and TRUSTWORTHY! We recommend WACD for not only personal, but for your company as well!
My laptop crashed, and after trying to self-repair I knew it needed professional help! So I googled computer repair shops and W.A.C.D. was listed first with great reviews. I wasnt disappointed! Dennis and his team have great customer service, can-do-attitudes and worked very diligently to recover my data and to get my laptop back up and running in a timely and affordable manor. I would recommend anyone who is looking for computer assistance to go to W.A.C.D. you wont be disappointed!Thanks W.A.C.D!
W.A.C.D. fixed my computer much quicker than I expected, and for less than other places charge for computer repair. I would not hesitate to recommend this business.
Excellent customer service, very knowledgeable and friendly.
Very helpful... They didnt have what I wanted so they searched for me
Working with WACD is an overall pleasant experience.They were able to get me the products I had originally dismissed, but of which I was much happier having bought them, even though the company probably lost some profit from selling me more expensive items that would not have fulfilled my desires.For that reason alone, I would trust WACD to deliver on its promises, and that is something that I cant guarantee of ebay or even ordering in a store.
Amazing people. The only people that knew what I needed and had what I needed. My new go to people..
Great team to work with, multiple transactions and never any issues.
W.A.C.D. is professional, very knowledgeable at a fair price. Barnabas speaks three languages: English, geek and non-geek; non-geek is my language. I have had excellent service with them. I do recommend WACD to home computer users and to businesses alike. Thanks to all of you for the great service.UPDATE: 08/17/2018 Just got off the phone with Nathan at WACD with a question about my system and WALLA, he check it out and I am as good as new. Man these guys are great! You ought to try them. I dont worry because I have WACD.
You guys rock all you done for me the last few days really helped me out 20 thumbs up. I will surly recommend your service to everyone
WACD has great prices & excellent customer service! I would recommend them to anyone!
Horrible experience trying to get a simple quote for SSD health diagnosis. Very obtuse customer service, very smugly rude as well. I only wanted them to plug in my SSD and verify that it registered as a working drive. WACD wanted $125/hr, and then if they found something wrong with the drive, they would charge an additional $100 if I didnt want them to fix it. (not sure how they think theyre going to fix a non-functioning SSD). That held true even when I asked if I would be charged the fee simply for a diagnosis of any issue. Simply ridiculous.Elite Computer Networks on Detroit said they would do that for free, so I guess Ill go there LOL. I know where I WONT be going for any IT help, but where Ill be actively discouraging others to use....
I had a Mac Powerbook and an old iMac that needed to be checked. You got the Powerbook going but the old iMac seems to have the motherboard fried. Thank you for keeping us in the loop during the process so we knew our options.Even though I thought Dennis was wacked out for choosing that name, I appreciate your fast, friendly and professional service along with the patience and respect that you showed to customer who is definitely not computer-savy .
The computer team at WACD, LLC is helpful, friendly, and knowledgable.As an author, I have fifteen years of data stored in my computer, so I guard my computer closely. Its my life. I know I can call WACD and get help in a timely manner, and thats important to me.They relieve my anxiety and work with me on fixing my computer issues. Theyre not condescending when I act like a total tech-tard either. Theyre patient and calm--two amazing qualities, two of which I dont have.Thank you WACD for being my go-to computer help place. Youre the best!
Prompt, responsive and knowledgeable....very courteous!
Excellent service and the staff is wonderful to work with.
Got a great laptop for a great price!