Austin, in the printing department was SUPER friendly and helpful answering all of my questions over the phone and helping me to complete my printing project. Cheerful and diligent! Thanks!!

Ray was very helpful collecting donations during the pandemic to help support our school. The hand sanitizer and kleenex will help keep our kids safe. Thank you for your donations of school supplies. Ray even helped load all the donations into my car in the rain. Thank you Staples!!

Accommodating staff and phenomenal rewards program!I saved almost $300 today shopping for my business, and I wouldn’t have even known I had rewards to use if it weren’t for the manager, who recognized me and offered to look up what rewards I had available. I love shopping at a place where the employees are beyond helpful without being pushy about sales. Thanks Staples staff of Bald Hill Rd, Warwick!

Typically has everything I need as far as office supplies. Prices are a little higher than other avenues, but having everything in the same place will keep me coming back for the convenience. They also offer very fast shipping which is a major bonus.

I called to ask if they could make copies of my watercolor cards. I was told we can but you wouldn’t like them and they hung up. While I applaud the honesty I found them rude.

I went in to purchase a label maker for my school. Found what I wanted online and could not find it on the shelf.Melissa took me to the kiosk to find if they were in stock. Though the computer showed there were 5 in stock at this store and 4 in chapel view, she proceeded putting in my information to special order the item. I told her I did not want to order the item, where are the 5 in store? She said I could go to chapel view to get it today or I could order it and wait.I asked to speak with a manager (Tom) who asked if she even checked the shelf for the item number or asked the associate working in the aisle. He then walked us over and asked another associate (Ryan) to help me. Ryan went above and beyond explaining the difference between the 2 I was looking at.Why couldnt Melissa do the same? I am a part time manager at a local retailer and know what customer service is supposed to look like. I suggest she have more training in customer service and servicing the customer until they are satisfied. Ryan saved this sale, great job!

The Bald Hill Rd location has friendly staff and quick service, essentially if youre trying to print, fax, copy something. The prices for services like I mentioned are a bit high, but reasonable enough. This is my favorite location.

For me this is a convenient (and quiet) store location. I went in to buy liquid cement and while there, I decided to buy a few Zebra Gel-pens. Turns out that there were none in the store; the store could order them for me to pick or I could order them online. Doesnt this defeat the purpose of having a brick and mortar store if I have to go online to either (1) check if specific store carries the item or (2) order the items online. Either way, I have to go online.

Good selection

I cant imagine having the same problems some of the other reviewers mentioned. I have only found their sales and technical people to be extremely helpful and make certain your needs have been satisfied. They have never given me problems with returns and the register staff is always friendly.

The receptionist girl doesnt wanna help me at all. Very BAD customer service!

I go here one to two times a month to stock up on basic shipping supplies (packing tape and various boxes) and they are ALWAYS sold out of something I need. 9 times out of 10 Ill go back the following month and itll still be out of stock. Ive been buying supplies from staples for years and have never seen any basic supplies out of stock at any other location. Ill do my shopping online from now on. Ive also made some orders through the printing center and Ive had several experiences where the staff seems to lazy to process my order on the spot and Ive had too return another day to pick up for jobs that Ive had done in other locations in 10-15 min.

My business has received fine service from the print staff. I emailed the docs to be printed on 2-part forms as I always do this time of year, as a small business owner I am happy with the follow thru!Andy / Roof Doctor Inc

There is a beautiful girl at the register in the front. She is always smiling and happy for no good reason at all, one day I whent there in a bad mood and walked out with a smile one my face just by talking to her. Good customer service too, she signed me up to receive email receipts in order to waste less paper.

The print services center is totally unprofessional. I put in an order for my resumes to be printed at 5pm that night, they said it would be done that night for me, and the day after I still hadnt received an email or a call about the job being done. I had told them I had a job interview at 9:45 am the next day, so it was crucial they were done that night or at least the morning after. Ended up being sent out of my job interview because they didnt see me as professional without my resumes. If the print center cant even make simple deadlines, what are they even good for? Thanks Staples, you cost me a job that would have allowed me to stop scrambling to pay my rent and college loans every month. Never going to this location ever again.

Very helpful staff. Wide selection, competitive prices.

Awful experience. I went to the copy and print section and was half-greeted by an employee who seemed to regard me more as an inconvenience than an actual person. After asking for assistance with the printer/copier multiple times, I resorted to seeking out the manager who was equally unhelpful. They proceeded to discuss my situation as if I was not present, and in the end I was given no guidance and proceeded to solve the problem myself, spending well more than what I should have as a result (Faulty machine). Overall, an incredibly distasteful and underwhelming experience.

Very helpful staff. Went in, got what I needed and got out quickly.

Great staff. Friendly and helped me find what I was looking for, right away.

Love that it has a fed ex in it but dont need to come here for much. Wal-Mart and Target sells the same things

Terriable. Wsited 13 minutes at print stand while 2 other employees stood at front and chit chatted. I left and went elsewhere

Very happy with help with looking to some stuff printing in self service department. Thank you for the help

Always find what I want for the right price.

Awful experience. Went to the print & copy center to print out a packet of papers, after waiting at the desk for about 5 minutes, the employee behind the counter was too busy to give me assistance. I took things into my own hands and logged into the computer to print out the papers i needed. I went to print them and their was no ink in the printer (keep in mind, you are charged more & more as time goes on + getting charged for each sheet of paper) I tell the employee the printer needs ink and they were unsuccessful at finding where the ink is stored. She tells me that I can email it to her and she will print it out, so i do that and ask for her to void my payment on the computer since it was unsuccessful. She charged me 70 cents for the papers to be printed while the computer charged me $8. Overall the employee and the manager didnt know how to refund me so I told them not to worry about it and walked out. I will not be going back there ever again. It is not about the money, because I really dont care about the $8, it is just the point.

Always satisfied with the products and service. great place to do business.

BEST STAPLES VISITED IN 20 YEARS.STAPLES TECH LEXINTON KNOWS THE TECH HELP SIDE, AND IS PLEASENT TO TALK WITH. GOOD EMPLOYEE, HOPE THEY PAY HIM PROPERLY. THATS WHY PEOPLE DONT STAY PUT TODAY . EMPLOYERS DONT ASK THIER HELP ARE YOU HAPPY.I WAS TOLD BY OLD TIMER AT 15 .MONEY IS LIKE MANUER, IT DOES DO ANY GOOD UNLESS YOU SPEAD IT AROUND. WES HILL DERRY NH.

The print customer service is awful. Both employees were extremely unhelpful and actually gave me incorrect information. I wanted a laser jet print of one photo and they provided me with their email for the copier. Assuming this is what I needed, I found out from another Staples location that this wasnt the case. Not friendly or welcoming.

Had a little trouble finding plain envelopes. Not very well sign posted at the ailes ends.

Great place for office and school supplies.

Great selection.

The customer service was great.

Big box office supply store, sad to say but rather expensive, better deals at Target or Walmart.

Awful experience with print services. The employee there was beyond rude, will never use again.

Management not very cooperative more combative no can do attitude I gave one star they are lucky to get that

I just had the displeasure of shopping here. That is until I found out the bait and switch is approved sales tactics here.I went to buy an external hard drive. They had the one I was looking for and it was on clearance. They had 3 racks of them labelled clearance. I went to checkout they grabbed one from the back. It rang up full price I questioned it and was told sorry we are out of the clearance ones. The manager wouldnt even discuss the situation

Person I spoke with really had no idea about the office chairs I was inquiring about. I asked if there was someone who worked just the office furniture department, I was surprised when he told me no.

I went there for a money receipt book the smallest one they had 2 and 1/2 inches by 3 and 1/2 was 5.29 so the gentleman told me you go online will match that price so I went online right there and I showed him the price the online price was 5.39 I think Staples is a little bit pricey

If you need office supplies, they have it here. More expensive than Wal-Mart though

Apparently their UPS Store isnt a real one and they dont have the services needed to scan Amazon QR codes. Even though their staff said they can over the phone. Waste of my time driving here.

The store would not take my card that offers 10% off and honor what was stated. I do not feel I can do business with them after being charged full price.

Never trust them for computer service!!! They damaged my computer and refused to do anything about it. Customer service is terrible and the manager threatened me.

Always has all my office and home needs

Place is in great shape

O.k., but as usual a bit pricey .

I called requesting stock of an item (then waited 5 mins on hold for them to check). I was told they had one in stock, I then asked if they could hold it, she said yes. When I got there, it wasnt up front waiting and they didnt actually have the model I specifically asked for. Very frustrating.

Had to fax some documents. Everything went well

Went for back to school supplies!

Do not shop here. Steve the manager would not honor return policy. Offered me $3 for a $125 return and then called the police to get out of having to return the item. Steven should be fired.

Quick, convenient and easy

Friendly staff

Good prices

Slow

Customers lied

Po