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Peterson Automotive & Diesel
2367 Washington Rd, Washington, IL 61571, United States
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Peterson Automotive & Diesel
Comments
Jo
Review №1

The repair was done on time and as quoted and the workmanship was great! Friendly, clean and courteous.

Br
Review №2

I have taken both of my diesels there. Always have taken good care of me. Some of my issues have been a challenge. They have been able to take care of them each time.

Bu
Review №3

The service was good. My issue was with the cost of my repair. I was told the man that did the repair spent 5.5 hours on my RV. I clocked only 3. I was not told before hand the cost of the repair either. Most shops will Give an estimate before doing the repair. At time of completion I was presented with a bill of almost 1200.00. I got the impression that since My family were from out of town we were over a barrel and would pay any amount the repair would cost. I do not think the amount charged was fair. For anyone that has the unfortunate opportunity of braking down in that area I would strongly suggest getting a quote before letting them do the job.By law I should have gotten a written estimate prior to doing the job. I was never informedOf the cost of the part or the hourly rate. The people were nice and accommodating. In my experience good customer service is a way to keep customers happy but its not worth being over charged hundreds of dollars. I will be checking in with the bureau of automotive repair.

Wi
Review №4

Great and Honest Service. I drive 45 min from where I live to get my Sprinter Van and GMC Silverado serviced here. Both are diesels and I trust Brad and his team to service them both. I will definitely come back and would highly recommend them. You cant go wrong!!

Ry
Review №5

Great group of guys you can trust to work on and take care of your vehicle. Always use them when in times of need.

To
Review №6

Excellent customer service. A local dealership service department quoted me $300+ for a fix which Peterson Automotive & Diesel fixed for $20.

St
Review №7

Being a female, mechanics generally try to sell me things I know I don’t need. When I was younger I use to have to bring my dad with me just to avoid the extra nonsense that would surely ensue. When I walked into Peterson’s, I was treated like a person that may or may not know anything about cars. I was listened to, I was greeted with a smile and was impressed with the way they handle business. Not only did they fix my car, they also were priced right. It was such a sigh of relief to feel like I found an honest mechanic. I truly appreciate not being labeled as “vehicle illiterate” just by being a woman and walking through the door. I will continue to come back and recommend anyone to come here too!

Ca
Review №8

Brad & his crew are a great group of people and are incredibly knowledgeable in the automotive realm. Definitely the best shop in the area.

Do
Review №9

Took my F250 in for repairs. Had a little confusion but we got it all figured out and truck was repaired. They found an issue another shop in town had messed up on and fixed it. Thanks and will be using them again for sure, seem very honest and thorough.

Mi
Review №10

Brad Peterson and crew are excellent...Have known Brad for 25+ years and he has helped me and my family out more than once. He has tackled everything from classic car work for me, to modern stuff. Ive never taken a diesel in as I dont own one. Honest, sincere, and as said by others, hard working. Great quality work.

P
Review №11

Have a car or diesel truck? These guys are legit, local folks that won’t run up your bills unnecessarily. They use good parts and OEM in most cases.

br
Review №12

Took my 98 k1500 Silverado in for a lot of front end work. great work and want horribly expensive . Ill definitely be going back as needed and definitely recommend them. Good ppl and good work.

Ke
Review №13

These guys are amazing. Highly recommend them for your diesel needs.

Da
Review №14

Hes simply the best mechanic anywhere around. I have fleet of cars from diesels to exotics guy can work on it all. never took anything back twice. great guy cant say enough about this shop A+++

Jo
Review №15

A busy locally owned and operated shop! If it has an engine and four wheels, this is where it should go to be serviced. Srrvice is were Petersons shines!

Je
Review №16

Good people

Mh
Review №17

Peterson Automotive is the best. I completely trust them with my cars and they never do more work than needed. Great group of guys.

St
Review №18

Great team that with you with vary friendly atmosphere

Ke
Review №19

Always takes great care and very timely 5 stars

Ha
Review №20

Peterson is a hard worker. And knows a lot about diesel motors.

Er
Review №21

Great service they really know what there doing

Ed
Review №22

Great service

Jo
Review №23

One word honst, people and very friendly like small town people. Woof

Information
3 Photos
23 Comments
4.7 Rating
  • Address:2367 Washington Rd, Washington, IL 61571, United States
  • Site:http://petersondiesel.com/
  • Phone:+1 309-745-3002
Categories
  • Auto repair shop
  • Brake shop
  • Tire shop
Working hours
  • Monday:8AM–5:30PM
  • Tuesday:8AM–5:30PM
  • Wednesday:8AM–5:30PM
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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