Great experience with Smith Motors service department. I scheduled an early morning appointment. Had an oil change and alignment performed and was out of there within an hour. Prices are reasonable. I will continue to use and recommend Smith Motors.

The service guy was so nice and friendly...the only complaint I have is the waiting area was so hot & I was in there with an elderly couple & she even said it was to hot...but I would bring my truck back again.

Highly recommended dealership,They replace my brake pads in my vehicle the service techs were really helpful in selecting the right pad also very informative and knowledgeable.I personally highly recommend this dealership and their service department to everyone. Will be purchasing a car in the future from them.PS,Its a family-owned business. The owners and their family are extremely nice people. From a inperson experience.

Nice to communicate with and get straight answers. Obviously the staff take pride in their work and deliver great service. Thank you all at Smith Ford!

I spoke with a salesman about a new van. He was helpful and knowledgeable. Shared experiences that he had with with other customers. Asked us if we needed anything. Showed us around the van. I would definitely recommend them if you are in the area and in the market.

Always a pleasure to deal with and everything gets done right.

Recently purchased a Certified Pre-owned 2018 Ford Explorer Sport. I was very satisfied with the experience at Smith. My wife and I worked with Mario, who was very helpful and informative. We didnt feel pressured to make a purchase or a decision on the spot like we have dealt with at other dealerships. We are also purchasing a Mustang Mach-E in the near future. I would recommend Smith Motors to friends and family as a dealership to consider when making a purchase. Previous purchases at other dealership felt rushed and was not a good experience, hence why we didnt go back. If you are looking to get a Ford, new or used, definitely check out Smith!

Even with appt I waited hours for my vehicle. They didnt even bother to put a sticker for my next oil change. They never offer oil change specials

Advisor Ed was awesome and honest. A lot of dealerships take your money and run. Ed had the integrity and ethics to make me aware of possible charges and avoid unnecessary work. Ed also reminded me of my Ford Pass account which paid for the services. Please let this review remind your bosses to continue treating peoples finances with respect, and that honesty and integrity in car dealerships is extremely rare. People will run back to dealerships like it.

Fantastic service on routine 10,000 mile. In and out of the shop in less than an hour.

Worst customer service and overall experience of my life and service department is even worse

Terrible experience. I would not recommend anyone to service their automobile here.😖

Great service -- fast, attentive and helpful. Wade, Debra and all of the team were fantastic. Again -- most impressed. Thanks!

Dynamite service! Awesome staff! Overall great experience getting into a new car! Highly recommended! Need a new car or truck this is the place. Dan was awesome!

Recently, my husband was looking for a 2020 Ford F350 and narrowed it down between a dealership in PA (thats where we are from) and Smith Motor Co. It was because of Dan Smiths personality and his laid back style that we chose them. The transaction was extremely effortless and with none of the back and forth negotiating tactics that most dealerships put you through and of which are a total turn off (we have walked from other dealerships with previous vehicles). Dan was thoroughly knowledgeable and patient with us in reviewing the features of the truck.It is because of Dan that we will highly recommend Smith Motor Co. to anyone we know. Exceptional customer service! Thanks, Dan!

Clean, friendly, timely. Made an appointment for oil change, I waited in comfty clean area. Good Service and price met expectations. I needed a couple items but they were out of stock. I would recommend Smith Ford.

Beautiful Car ( The Edge). Level of service from Mario was off the charts outstanding, as always. Thx you Smith Ford!

Went to buy a work truck and had a great experience and excellent customer service.

Great service. Courteous staff. Im very pleased and impressed.

To a person, the folks at Smith are personable. They take the time both before and after the sale to make sure you understand the process and finances. I have purchased four vehicles from them and feel I have gotten a fair deal each time. As a bonus there Service Department is top notch and makes sure the work is done correctly and that your satisfied. Special shout out to Mario and Skeeter.

Thanks to the smith motor co for helping me to find a mustang gt pp1 with exactly the extras that I wanted. Mario did an excellent job finding and bringing the car from another dealer in a matter of days and everybody there was super friendly and loved to talk about cars. Great experience and definitely coming back for my maintenance and future purchases.

The other day I bought my very first Ford and what a great experience it was. Tyler Smith was a great salesman finding me the perfect truck that fit my needs. He made sure that he found me the perfect truck and stayed in great communication with me over the week. Ive never had an experience like that before and it made you feel comfortable that hes not just trying to push you out the door with a vehicle no matter what. Would highly recommend him and the dealership. Overall it was the best experience Ive had with dealing with a salesman.

Made appt; showed up early; got taken care of in under 1 hour; paid for with points from when we bought the car 18 months ago.People were friendly and courteous.Whats not to like?

I went to buy a new bronco at Smith motors and I went in the first model which did not have heated seats . The salesman asked me if it was a dealbreaker, if the car has heated seats I said yes so we went inside and he looked up a car and told me they were two. I had a choice between a black and green bronco so I picked the black one and two days later I went to use my heated seats which were not in my car. so I called the dealer numerous amounts of times and they did not make good and putting in the heated seats. They told me I would have to pay for it I will never go there again and also will tell friends not to shop there. So far 3 of my friends have got their new bronco now I will service my bronco we’re they Bought their Broncos.

John Smith runs a nice operation. He strikes me as an honest guy that cares about his business. I bought 3 new trucks there and will go back for the 4th when I wear this one out. Great trucks too nothing like an F150.

Service was great, they told me it would take 1.5 hours to complete a recall service, and had me out 40 minutes early. Very polite, and practices social distancing.

I absolutely love the service here. Great staff, very helpful, and always do their best to make things right.

Purchased previously owned 2018 Ford Raptor and the service after the sale was awful. I was excited to be getting my dream truck and should have stepped back and better examined the vehicle. I was assured by Tyler my salesman and owners son that the vehicle had gone through their service department. After the purchase I had gone through the truck to find a filthy air filter and cabin air filter. The 2 front tires were badly cupped and after washing the truck myself by hand I found that the mirror glass on the passenger side was not connected to the motor due to missing clip. Clip can only be purchased with complete mirror and is not covered by warranty. After going back due to auto stop/start not working. Technician said he couldnt get it to work every time and handed me a pile of paperwork and said maybe I can figure it out. He also stated that he told the sales department what the truck needed when it was traded in and they didnt want to spend the money. Tyler gave me an attitude until he found out I was ordering a new Bronco and so kindly offered to give me a discount of $2,500 over the window sticker. Ordered somewhere else and got sticker. Tyler informed me that I got a killer deal on my Raptor. Well Tyler I have spent an additional $1,800 on the truck, not to mention my time, just to make it right something your dealership should have done, not to mention the $50,000 I paid for the truck.not such a deal.

Service time was exactly as i was told, friendly staff, will service my vehicles there going forward

Jeff & Tyler Smith worked very diligently to find me the perfect truck within my budget! It has been a long wait, but finally drove away in my beautiful, New F150! Tyler made sure I did Not settle for a truck I was not completely happy with! (Tyler, Thank you for being so honest, professional & for putting up with all my requests!) It has been a pleasure to deal with both of you! We have purchased our last 3 trucks from Smith Motors & will continue to do so!

I recently purchased a 2020 Mustang GT through Smith Motor having Tyler as our salesman. Let me start by saying I have purchased roughly 12 new vehicles in the last 35 years for both myself, my wife and my 3 kids. That said, my experience at Smith Motor Co. with Tyler as my salesman has been one of the smoothest, easiest and stress-free experiences I have ever had. 100% transparency concerning costs, trade-in and car availability with no I need to talk the manager routine I have experienced so many times in the past. I got a good trade-in value for my car and Tyler went out of his way to give me the best price for my new car and was able to locate exactly what I wanted. I thought that perhaps I got lucky with the salesman, but also noted the same thing with the Finance Manager; no pushing extended warranties, very friendly and informative. The car was delivered in pristine condition, full tank of gas and a lot of people at the dealership congratulating me. Best of the best....keep it up. Nice to know you have a place to go to when you need to buy/service a car without getting an anxiety attack!

The staff is awesome. Very friendly and knowledgeable. The only reason this doesnt get 5 stars is because the waiting room is very small and uncomfortable. Not updated like Towne Toyota where there is a charging station for your device at every seat. This is just nitpicking . If youre going to stay for a while the mic and fridge are always filthy. But, again, the staff is very professional and knowledgeable.

First, had to find a car for my daughter and they seemed like a reputable organization. Probably charged me too much for a 12 month old Fiesta but I let their Google rating blind me a bit and my daughter liked the car. Everything went South when i asked to cancel the additional warranties that Jerry sells at the financing/deal close stage. Gap insurance and tire/paint insurance are really tough to claim against so I called the respective companies to cancel. They said I needed to talk to Jerry at Smith Ford, which I did, several times starting in May 2020. Every time I call him he says hell look into it and get back to me....four (4) times now Ive had to call him back...still no refund at the bank. Is Smith Ford holding on to my refund and making me pay interest on money theyre using? Is Jerry not any good at follow-up? Citizens Bank says its one or both of these as they havent seen any refund to apply to my loan balance since May. its now late November.

Always a pleasure to visit. First class service.

The Smith family goes above and beyond. The service department is great also

Its a good place to buy a car, when I first got there I was allowed towalk the lot without being bombarded with salespeople, when I wentinside the showroom I told them which car I was interested in, we wentfor a test drive and was given a fair price for my trade and we made a dealThere was no pressure what so ever, It is a nice family run dealership,I would not hesitate to go back for my next car

Just had another 5-star service experience at Smith Motor Co for my 2015 Ford F150. I bought my truck new from Smith and, even though my home is an hour away, its worth my time to bring it back here for service.This time I needed routine service - brake inspection, fluid level check, tire rotation. My truck was in and out in just over one hour. Additionally, the pandemic is still with us and I was impressed and relieved to see all the safeguards put in place by Smith to protect their customers and employees. From drop-off to vehicle return, masks and gloves are worn by all employees.

This service center is clean with plenty of areas to work or relax. Personnel is friendly and courteous as well. Scheduled maintenance was well done however I wish this dealership offered a complimentary car wash after service as so many others I have experienced. That would be worth 5 stars!

Friendly staff and always has what I need in stock.

Very professional, courteous and accommodating. While my car was there for a scheduled repair, I asked if there was anyway my oil could also be changed so I didnt have to make two trips. Even though I would not have minded at all if he couldnt fit in the oil change that day, Ed was so nice and made it happen. Much appreciated as the waiting area is closed during this virus stay at home order. Thank you so much!

Tyler took excellent care of us, treated us like family.If your in market for a Ford, Smith Ford is place to go. Ask for Tyler

When I first arrived there was some minor confusion about who was going to assist me, but that was resolved in a few minutes. It was nice to see that the team makes certain that every team member has equal opportunity with customers.Mario G. became my sales guide and he took some time to find out what my likes and wants were with regard to the F150 truck I was looking for. After looking at the preowned F150s I did not see what I wanted so Mario suggested we look at the new (2019) trucks as there were rebates being offered on many of them.The truck that I was looking for was actually on the lot and I took it for a test drive with Mario and got a feel for the truck.We returned to the sales office and began the paperwork. Mario made it easy and relatively quick to complete. I completed the credit application and was given an appointment in the evening to return to finalize everything.The closing was a bit later than originally scheduled, but Jerry was pleasant and supportive and we got everything done in a timely manner.The truck I got was a regular cab, 2 wheel drive, V6 engine and is exactly what I wanted. Even the color (electric blue) was perfect.The truck is solid, easy to drive and comfortable to drive as well. I am very pleased with everything and look forward to enjoying the truck for many years.

When I decided on the vehicle I wanted, I knew exactly where to buy it, Smith Motor Company. A few years ago we bought a Ford Explorer from Smith and it was the best and easiest car buying experience we have ever had and I have had quite a few. This most recent purchase of the F150 was just as pleasant. We also have all of our car service done at Smith. I am very interested in the upcoming Ford Bronco and I am hoping that Smith Motor Company will come through for us again with that purchase. I know that if I want a Ford, Smith is the place to buy it.

This was hands down, the best car buying experience ive ever had. You can tell its a family run operation and they take pride in their customer service. Low pressure environment, honest employees... just a wonderful experience overall.

First time going to Smith Ford. What nice people, everyone was professional, courteous. During these challenging times, I felt safe during my visit.My Ford Transit is in good hands.

Great dealership all around. They are hometown friendly and always professional. We have bought multiple vehicles from them and always been satisfied. Their service department is also excellent.

Smith Motor Company got me an excellent Ford Explorer - I love it! Tyler Smith was super helpful in finding both the best vehicle and best financing deal for my situation. I bought the car on Christmas Eve, and, even though they were closing at 1:00 that day, Tyler stayed until all the paperwork was finished, which was after closing. They had everything organized, and, if I handnt had to wait for my insurance company who kept me on hold to transfer my insurance, I would say this was the quickest and most efficient car buying deal I have ever experiences. I would highly recommend Smith Motors. They are fair and very personable.

Amazing staff. Very friendly and knowledgeable.

Tyler Smith and his crew at the service department did a awesome job. I was in and out in less then a hr. The waiting area is amazing with nice fluffy couches relaxing atmospher. Thanks Smith Motors for the awesome experience.

Local dealership service. Gone there for 15 years.

Leasing my new fusion hybrid was amazingly simple. Mario and Jerry at Smith motors made the transition very easy and I love my new car. I wasn’t easiest customer to deal with because I was very particular on the color, which they did not have at their show room. That did not stop them they ordered my new car for me from another dealer with all the bells and whistle‘s that I wanted! I highly recommend Smith motors for your next lease or buying experience they’re very friendly and you won’t be disappointed.

Highly recommend this place. The nicest people to work with. I bought my fist Ford truck from them. Highly recommend this place.

Smith Motors has always been my go to ford dealership. They have a no non sense approach to car buying. No pressure and no games!

Horrible horrible service. My truck was over charging up to 18 v from the alternator. Causing my dashboard to black out. Im already 2 hrs from home on my way to the vaca with 2 kids and my wife. They told me there was nothing wrong. They said they drove it a couple miles and didnt see nothing wrong.everything checked out good is what i was told. I got in the truck and drove it 0.3 miles before it started over charging. Took it right back and they literally said theres nothing wrong and theres nothing they can do. I even showed him a video of it. So here i am on the side of the road outside of the dealership waiting for a tow truck to take it to another dealership.

Great experience!!! Daniel Smith was the sales that helped me with my deal, very calm, great personality, everything smooth.

Great Service. Although it was only a 10,000 mile service on my 2019 Escape, I am very pleased with the Service Department at Smith Ford.Had a 8:00 am appointment, got in early. The Service rep said it would be about an hour and it was only about 40 minutes.I would highly recommend Smith Fords Service Department.

I’ve given Smith Motors many chances to make things right with no luck. I bought my Ford Focus ST a few months ago and wasn’t told about a bad scratch in the car door that was dented and filled with black paint, recalled lug nuts that were plasty dipped & nearly impossible to break off, more miles on my car than on contract, had to buy factory tires separately, the list goes on and on. I have given plenty of chances to make it right. I have detailed cars for them working for a mutual friend and they still did me wrong knowing I’m a single mother. Go somewhere else would be my advice

Smith Ford Motor Company did an amazing job with my Ford Edge. The work took longer than expected, due the parts on back order. Linda and Debbie were a delight in keeping me informed and providing me with car rental information. They also provided me with a daily rental allowance to help offset the cost of the rental. I started to take my vehicle to another dealership, but I am glad I took my car to Smith. They really treat you with respect and integrity! No B.S. Smiths is the real deal.

Convenient appointment time and accommodated after hours pickup. Thank you.

I just purchased a pre-owned Fusion SE a week ago from Smith Motor Company in Washington, NJ and it was one of the best sales experiences Ive had while buying a car. Didnt feel pressured at all during the process. Gary and the other team members involved are professional and made sure the process went smoothly. The car was listed at a great price and I look forward to doing further business with Smith Motor.

Great auto buying experience. Gary A. is the man. Gary and Jerry literally did everything possible to get me the vehicle I wanted. Well done Smith Ford!

I give another five star rating but this time for Smith Motor Company. The people who work here are very reasonable and friendly. They have a nice selection of cars and even used cars as well. If youre looking for a vehicle definitely check this place out you might even be able to talk someone into giving you a deal.

Have purchased several vehicles from smith motor company and had all services/ repairs done by them. They never failed to meet my high expectations !! They are a family owned and operated dealership and treat you as such!! Highly recommend them!

I find it curious that Ford is always looking for reviews of the dealership experience, never the vehicle. Ive always a good experience to deal with Smith Motors during my ownership of two ford SUVs. My current vehicle, a 2017 Explorer, is that it is an average vehicle at best. Sync 3 is not a capable as earlier versions and you cannot eliminate the annoying warnings. The overall build quality of the vehicle is nothing impressive, especially for a $50,000 investment.

I like the Dealership

Extremely impressed with the integrity of this dealership. Were from Pa and looking for a pickup for our business. Made last minute arrangements to run down and purchase the truck before closing on Tuesday. When we arrived, they had all of the paperwork underway, we looked over the truck and it was exactly what we wanted. They had a crew detailing the vehicle for us while we were looking at it, due to the short notice. I made a comment about intending to add a plow to the truck and Mario immediately stopped the process and informed me that they as well as Ford wouldnt recommend putting a plow on the truck. This is my first truck purchase with intention of plowing and apparently hadnt done enough research on what the right truck would be. Rather than make a sure sale and see me on my way, they took the time to explain why the truck wouldnt be good for our application and basically talked us out of the purchase. Im grateful for the information and the fact that they saved us from making a big mistake. Often times car dealerships get a bad wrap for taking advantage of people, but not this one. I would highly recommend and thanks again Mario for all of your help.

Should have been a simple oil change using Fords Owner Advantage, but service adviser (previous receptionist) went on dissertation of how I had received too many credits. Even after showing online credit card statement proving previous oil changes were paid for she would not, seemingly could not, change her mind. Too easy to go to Family or Performance instead, not returning to Smith Motors.

Service department is great, with wonderful personal

We have always had wonderful experiences with Smith Motors and Kurt Mesmer, a master technician there.My wifes Escape broke a transmission cooler line and the staff knew we were renting a car so they fixed it as soon as possible. Kurt looked at the car as soon as it was towed in and ordered the parts so they would arrive within a day.This is the Smith Motors difference!

Great experience. After ordering a Ranger, two months later our salesman, Tyler, learned that they hadnt begun to build the truck so he searched for a similar truck that we could have sooner. We truly appreciated him being proactive. My husband really likes the truck! The whole purchasing experience with Smith Motors was a pleasure.

I’m amazed at how great and easy my car buying experience was. I worked with Dan and he was so helpful every step of the way! Everything from the test drive to the paperwork to the financing went smoothly! They were also the friendliest group of people! Very highly recommend!

Have purchased our new family cars & business vehicles from Smith Motor Company for years. Take our vehicles there faithfully for regular service, new tires or worn out parts. No reason to go elsewhere. Always outstanding job performed by a wonderful staff. We enjoy being able to deal with a local business run by an honorable, friendly, trust worthy family. Business done as it should be!

I worked with Mario at Smith Ford this past weekend and it was a pleasure. He was not pushy, was matter of fact, polite, knowledgeable and personable. Everything you would want in a salesman. We also dealt a little with Jeff, the owner and he is a great guy too! The whole team had an awesome sense of humor and kept a smile on their faces then entire time we were there. Unfortunately, I cannot recall the name of the man who detailed my purchased car but I have to give him mention too as he did an amazing job and showed such pride in his work. A+ effort from everyone there. Thanks guys!

Love my new Ford Edge!! Tyler is a well-informed salesman and the process was seamless!

Everyone is very kind and helpful. Makes the experience seamless and enjoyable. Would definitely recommend purchasing a vehicle here!

Always a pleasure dealing with these boys. Repeat customer

My service appt. went on time and as planned. They take care of all my concerns and are careful with my vehicle every time I am here.

Smith Ford is a hometown staple in Warren County, with excellent customer service and honest employees, buying from Smith was a breeze. Tyler Smith was able to find me a great car for a great price and I am very happy with the transaction and their service departments efforts to go the extra mile.

Smith Motors Company is a family-run, local dealership that takes great pride in providing the best service, sales, parts, and overall experience to new and used car buyers. I formerly purchased and serviced at another formerly family-run dealership for more than 20 years, but when it was recently sold to a larger highway style dealership, I chose to find another dealership to work with. My 26 years of purchases, referrals, and relationships meant nothing to the new management and revolving door salespeople, and service writers, so thank goodness that a dealership like Smith still exists, and is thriving.I cant express how happy Ive been with Tyler Smith as my new salesperson, not only for the unbeatable price, but more importantly for demonstrating the benefits of working with a fourth generation family-owned dealership, that treats every customer as important, appreciated, and someone they want to come back time and time again - not just a one-and-done customer, thrown out the door. Tyler will go to the ends of the earth to satisfy his customers, and treats you the same whether this is your first, or 50th purchase at Smith.The terrific experience doesnt end when you take delivery of your new or used vehicle. You are introduced to the terrific service staff across the drive-in covered service breezeway and once you meet the terrific service writers Debra, Grant, and Ed, youll be sold on Smith!Im looking forward to future dealings with sales, service, and parts from Smith!

Thank you for being the standup dealership you have always been for my family and I for all these years.Loving my F150!

We have used this dealership for over 20 yrs to service our Explorers. They have always been accommodating & get the repair done right at a fair price. I highly recommend Smith Motors

Very professional. Quick to respond and assist - and offer full explanation of service needed and/or provided without feeling like you were forced to get more done than desired. They take care of both my trusty F150 truck and my wifes Jaguar for standard care and servicing (X type that was made while Jag was under the Ford ownership umbrella, but if complex issue, take it to a dealer).

Very professional, fast and friendly service. Scheduling was easy, drove right on on appointment day, service began immediately. Staff was extremely informative and accommodating.

We purchased our F-150 here. Got a great deal and dealt with a nice representative.

This is my third vehicle in a row from Smith. Staff is organized and efficient. Great experience.

I had to be towed here after my cars transmission went kaput. The woman in the service department is a saint. She was pleasant, patient and took it upon herself to set me up with Enterprise so I could get a temporary vehicle. To actually have someone take care of that for me - giving me one less thing to stress about - was incredible and above and beyond what I would have expected. I havent had service completed on my vehicle but Im willing to rate them high based on the commitment to service.

The entire staff at Smith Motors have always been friendly, helpful, polite, efficient. We have done business with them for over 40 years and will always do so. No other dealership, Ford or otherwise, has ever met up to their excellent service. They are a part of our family!

This is the third time I have had my vehicle in for work. Smith Motors has always quickly and correctly diagnosed the problems, kept me apprised of what they found, estimated cost of repairs, and have always gotten the vehicle back to me when promised. No unpleasant surprises here. Top quality work and an extremely friendly and cooperative work force. Would recommend Smith Motors to anyone who needs work on a Ford Motor Company product.

Armand, Kerin and Nancy were very professional, courteous, and knowledgeable. The dealership is clean, modern, and well-run. They have a great selection of cars and trucks on the lot. We had a pleasant experience going there, we did buy a car from Smith Motor, and are very happy with it. It was a bit of a drive for us but it was a nice drive, and the dealership is out in a beautiful rural area. You can test-drive a vehicle right out of the lot with no trouble from traffic or distractions. We recommend them.

I just got my first new car in 10 years. My Ford Edge served me well for 10 years with Smith Motors service and care. My new 2019 Ford Escape has so many new features, Im still not on top of them. The sales department went out of their way to go through every feature. I was in good hands. I just had my first service and it was a convenient and pleasant experience. Even on a snowy day!

Mario was nothing short of amazing. Never bought a car from a dealership before. Honest amd trustworthy. My wife loves her new jeep!

Great service department ... Kurt is the best mechanic. So happy with all of my truck repairs and maintenance.

My car was taken in promptly and the staff was excellent?

Number one ford dealership! I have purchased about four Ford vehicles in the last two years I am from Lehigh Valley and went to Washington New Jersey into the Smith to purchase my 2016 mustang GT with only 700 miles. No hassles no pushiness. Excellent customer service from the owners direct and the rest of the staff. They gave me a really good deal On my mustang. I will always use this for Dealer for any ford purchase from here on out and definitely recommend checking out this dealership.

Effortless experience, great accurate communication. Delivered everything they said they would

Took care of me within 10 minutes after I got there.Did a great job. I thank you all very much.

One of the best dealerships I have ever been to, and I dont give praise often. Down to earth people, never pushy regular guys going a really good job.

At Ford Smith I can always get a quick appointment for an issue or oil change for my Ford Edge. Staff is always courteous, and theyll give me a ride home and pick up if I cant wait more than an hour. Always happy to bring my car for service where I bought it.

I had a very good experience with Daniel and Jerry, they made the whole process of purchasing my car very smooth !! They are both very knowledgeable and work together as a team to accomplish an excellent customer service! Thanks again guys!

This has been the third time I have had my 2017 F-150 serviced by Smith Motors. Each time service people were friendly and helpful. The service advisor went out of his way to assist with correcting a problem with my FordPass.My vehicle was taken in as soon as I arrived and service was completed as promised.