Excellent service and great craftsmanship. I came in to resize my rings. Took some weeks as they had to redo the engraving, but when it was done the result was excellent

An excellent experience for both our engagement ring + her wedding band! Mark + Co. provide a great shopping experience that gives you a small store feel with a terrific selection. Cant thank them enough!

Charles Schwartz at The Willard (main store at Mazza Gallerie) is the best of the best jewelers in DC. Expertise and customer care of Joseph and Mark are invaluable, always so pleasant and thoughtful in a straightforward way to ensure one understands value and historical provenance if appropriate. The overall team under Mr Pastor, a person of dignity and charm, must be commended for years of superior service and high-quality pieces, especially the designer and estate items. Charles Schwartz provides first-rate attention and knowledge to each customer. I treasure the Charles Schwartz team. Highly recommended when you need a special unique piece for those special to you.

I stopped in for a resizing and Joseph helped me out very quickly and even taught me how to use a feature on my watch. Very friendly and definitely recommended. I also dropped off my Omega for a service.

Fantastic service - personal, professional, and laid back - no pressure, either. They really wanted to make sure I got just the right piece. And oh man, what an incredible selection of absolutely stunning, beautiful jewelry! They were very patient with me to listen, and help me find the perfect piece, and Im so happy! Highly recommended for anyone and everyone!

I cant speak highly enough about my experience with Charles Schwartz and Son. I bought an engagement ring at the downtown DC location, and at every step of the process the staff were patient, professional, and honest. My point of contact, Michael, provided me with all the information I needed to make an informed decision. He offered experienced insight, while allowing me to weigh my options and choose the diamond and setting that best fit my budget and design preferences, and ultimately went to great lengths to find the ring I was looking for. Most importantly, my fiancée loves the ring! I highly recommend Charles Schwartz and Son to anybody looking for an engagement ring or a high end jewelry store.

I have had the opportunity to work with Mark and Joseph. They always know how to direct me to the best piece for me. They also have some great vintage pieces from the local area.

Very rewarding excellent staff with great customer service

Ive purchased four pieces of jewelry from the 1400 F St location of Charles Schwartz & son, an engagement ring, two wedding bands, and diamond earrings. Ive been fortunate enough to work with Mark every time Ive visited. He has been so professional, so friendly and so incredibly knowledgeable about every piece they have. He makes jewelry shopping fun and puts you at ease as soon as you sit down. Buying an engagment ring was extremely important and intimidating. Mark immediately put to rest all of my fears and took the time to understand what I was looking for. Furthermore, he ably handled all of our sizing needs and has cleaned my (now wifes) engagement ring three times, free of charge. I will never look anywhere else for jewelry, Charles Schwartz variety and working with Mark has made me a customer for life!

Always a great experience with Charles Schwartz & Son!

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