Kathy O’Connell the representative/associate for the shop denied my family and I entrance into the shop because she advised we had to wait for others to exit. Meanwhile, another family BEHIND us freely walks in and she didn’t stop them or said a peep. As we waited outside, we saw numerous other families of 4 and 5 walk in. I had family from California come to visit with us and this was a TERRIBLE experience for all of us to be asked to exit a public shop and wait outside while we witness others just walk in. All we wanted was to shop for souvenirs, KATHY O’CONNELL. I hope you read this review and understand the lasting impact you just made on my family and I.

Visited late Saturday night to get some souvenirs for my family before heading back home in the morning, ASHLEY, GRACE, and MAXINE, treated me and my family very disrespectful and poorly, providing us no help at all and simply stating we had to leave the store. I asked to speak to a a manager, was told “you’re talking to 2 of them,” (not sure which of the 3 ladies cornering me were management) and repeatedly told “yeah get out.” I’d take your money somewhere else, poor managers and lousy staff. It’s sad to come from out of town and be disrespected by a whole group of ladies when we were simply trying to by some souvenirs for our family.

Beautiful little shop with some great gifts! If youre looking for nicer gifts after visiting the white house this is the place to shop!

Expensive and pretentious. Lacking in personality and bathrooms were closed.

WIFE LOVED THIS PLACE!SHE GOT EVERYTHING SHE NEEDED.

Good place!

Sucks, did reply of employment opportunity, bad taste

Beautiful gift shop - best I’ve been to in DC by far (including all the museum shops). No tacky tshirts in sight. If you’re looking for a Christmas ornament or a nice souvenir gift for someone, this is the place. Staff was also friendly!