Amazing customer service. Truly helped me complete everything I needed and worked with me to ensure a solution. Thank you for going above and beyond and creating an incredible customer experience!!!

Staff is incredible!!!

Yesterday, I sent an online printing order to the FedEx location at 1825 K St. NW, Washington DC. My order confirmation said the order would be ready by 1 p.m., however, when my colleague arrived at 1 p.m. she was told that the order was for 2 p.m. The completed order was not ready until a few minutes after 2 p.m. and the service was slow. When you are preparing for an important meeting, I would advise you to call, double check and confirm with someone in the office that they have seen your order, downloaded your files and will have it ready by the time they have promised. It was a frustrating experience for us and I hope to save somebody time and energy in the future.

Needed something printed legal size, and theit printers were not set up to do so. I had to email the file to them to do this. I was made to wait 30 mins, waiting behind someone. Note there were 3 fedex employees at the store, two of them unable to do this. Not as express as they claim.

The customer service is the worts, they don’t gel and they are rude

Shipping was quick and friendly. No complaints!

Sent in a simple copying job to be picked up 5 hours later and when I got there, it wasnt even started.

Helpful staff and well located by Farragut North. Only one or two staff on duty at a time generally but they are typically quite responsive.

Just dropped off a shipment here and it was perfectly fine. The package seemed a little expensive, but the staff was friendly and attentive. I would return if necessary.

Quick and courteous service. (Disclaimer: I only shipped there no printing yet.)

I always rely on this place for last minute next day shipments and the man working there during the evenings has always been professional and easy to work with regardless of how stressed or rushed I am to get something out.

Friendly and helped me to select the best shipping method

Rude and sending a letter was $10 for 5 day delivery. Go to any other mail service!

Staff doesnt know how to interact with the costumer.