Other than being expensive and having some overpriced things, they are great. AIH has tons of things you cant get at Lowes, Home Depot, or Napa. They have a military discount, but how it works is you receive cashback that you can only spend at AIH, and you have to wait 30 days before using it. They have a lot of sales, and you can usually find random things you didnt know you needed for a reasonable price. If you own a business or do anything construction related youre going to love it. Its a nice store.
Oh oh man they have all the things you could possibly want to repair anything and for general contractors and and do it yourselfers to fix anything
Good selection. Wish they could have a little bit more competitive pricing.
Bit expensive but has more specific items than other major stores.
Guy was trying to sell me parts more than interested in the correct ones.. I had to return them.. Only 30 miles outta my way...
No longer Alaska owned and operated, requires employees to get a shot to work there.
Friendly and helpful to find what I needed.
Usually has a good selection. Solid 3 star.
I like AIH definitely a Hardware Store though not your big box home improvement center. Great selection of quality tools and gear.
Not a bad place to go but kind of overpriced if you ask me but people still go there I dont know why but not too bad like I said for the first service cuz
This is the greatest place in the Valley to buy tools, etc. I love this store, they have the greatest customer service ever! I love going here, they are truly a terrific team!
Always have almost everything I need. Let me make an exchange with no problems.
These people are well versed in their jobs here.Also there you will find specialty toolsSooo glad I went
Great selection, from apparel to wrecking bars, hand, battery, power and pneumatic tools. Well stocked with plenty of what you need lots of and a few things you didnt even know you needed. All top quality brands at bargain prices. The friendly sales staff that provides service with a smile is a major bonus.
Nicely stocked and staffed. I was excited they carried the Baker Creek Seeds this year!
Only place in town that I could still find Xtra Tuffs!
Didnt actually go in, but they had what we needed at a good price.
Friendly staff an about anything you could ask for, in stock. Best place to buy gloves an safety glasses in the state. Great prices, an by far the largest selection. Looking for a gift, your recipient will be smiling, just knowing it came from there.
Great products. Commercial grade items. Get there!!
Female employee behind the counter was incredibly rude. Told us if the tools werent on the floor they were out of stock which was both untrue and impossible since another employee confirmed they keep them under lock and key. She then told us to go find the product codes for the tool we needed on the barcode on the floor and to bring it to her so she could look it up without having to move. Absolutely horrendous service.
Since youre forcing your employees to get covid shots I will no longer buy anything from AIH..For one you shouldnt be aloud to dictate someone to get a shot of any kind,and second your prices are way too high...AIH isnt the only store in Alaska ....
Great store they had what I needed and checked on line to make sure it was correct.No other stores in Wasilla had the filters for my face mask.
Insane prices. Stick to big box stores.
Love it good place for plumbing needs and eltrical
I take my chainsaw in and they fix it every time! Great people and very helpful.
Like a kid in a candy store
I love this store!!! Work gloves, coveralls, tools, cleaning equipment and supplies, small hardware for big jobs! Chain, industrial heaters, welding supplies, outdoor tools and equipment. There’s always a new colorful butterfly to see around every corner and all aisles! You never know what you may find that you know you’ll need at home or work!!
Got good help.
AIH is always awesome! The employees are knowledgeable, courteous, & efficient. They all wear masks right now, which I appreciate. A IH employees are always very helpful, and cheerful to work with. I Love this kind of store. If they dont have an item you need, they can always suggest something similar or possibly even another store
Some prices are higher than other places, but they have a pretty wide selection.
Funny cashier, lots of help. Alaskan owned.
Prices can be a bit higher but they will have those specialty tools youre looking for!!!
Only place to carry a 19 millimeter hex key wrench. Thanks I was able to get the front wheel off the Yamaha.
Alaskan owned and operated.Alaskans serving Alaskans.They have a great discount for Slopers and other businesses as well as military.My husband bought some boots there for work. Upon getting home he realized they werent steel toe and had zero issues getting a refund when we returned...on our way to the airport.Broad selection. Reasonable prices for Alaska.If you like to keep your money local, stop here first.
My go to place for tools & items I know chain stores dont carry. Very helpful staff.
Always friendly helpful smiling employees here. Always get what I need close to home. Keep the small business going and stop in to grab what you need.
Always want to buy the hole store
We stop in here quite often. We love the people there and variety of items offered. Some things might cost a little more, I think, but we always compare shop if we need to make a big purchase
They helped us right out with our purchase of a solar panel kit.
Knowledgeable staff, very nice variety of hardware including hard to find items. Easy in easy out
Been going here for years, and I have always received quality customer service. It the perfect place for your DIY projects and replacing small parts.
Great experience - Very helpful and friendly staff!
Great hardware store
Prices arent too bad. Native Corporation owned now, and still has good customer service. Has what I need for my projects and my job.
Friendly, helpful staff! You could tell these guys pay attention to their customers.
A lot of the old hands are gone. Not quite as friendly as it used to be.
I have a feeling this is going to become one of my favorite stores. It has all the toys a guy needs to get work done. Everything from compressors, cement mixers to wenches, etc. The list goes on and on. I know if I need a power tool in the future this is going to be one of my stops. Very nice selection.
Helpful staff.
Always have in depth inventory choices and great service. I bit pricey, but worth it.
Turned into a harbor freight, china everything
I give this a good rating for service and cleanliness. But the pricing is a little steep. Was told they have superior products but have yet to see the proof. Most of the items are just as equal to home depot products. They do specialize in some equipment that cant be found else where.
Lots of good stuff - usually has what I need
Friendly and helpful
Didnt have everything I was looking for
I can get bulk hardware items cheaper than I could get them at other stores.
Good stuff and some are good to get.
They have what I needs
Updated tools. New tools, old ones. They got it all.
Excellent place to shop for all your hareware needs. The staff is very friendly and will assist you in whatever your project is, as far as what required to complete that project. They seems to always serve you will a smile.
The best place to go for all of your hardware and tool needs. All of the staff are knowledgeable and helpfull.
Great Working Man place to buy all your Tool Needs.
Good place. Lots of big boy toys. Lots of variety too. Only thing is that I wish that store sold sthil saws and the depth gauge for chain saw chain.
Love this store. It has everything. Great, helpful counter people.
This place always has the tool I need at a great price with great service
This is a fantastic place to buy any tool I can think of. Courteous and knowlegable service from every person that works there every time I go. I love this place! ❤️💙
Got what I needed. They are very helpful.
The crew at AIH has always been professional and knowledgeable. If you are local and need parts or equipment in a hurry then this is the place to go.
Great place to shop excellent customer service. Also a very good selection of different products and great prices.
Great customer service and instore assistance
They have the items you cant find anywhere else.
Best little place around good stock friendly staff
Always treated well!
Have literally everything you need. Lots of sale items too.
They have everything youre looking for and if they dont have it theyll get it
Went to watch the fireworks
A great place to find quality tools and equipment. The staff is quite knowledgeable. You get what you pay for and they have quality.
Good service. The staff is always polite and willing to help.
Great place!
Great alternative to the big box stores. They have the same things, but in a smaller store, and more people to provide good customer service.
Had what i needed. Check out was fast & efficient
Great service
My go-to place for anything Hardware tooling that I can need for Work you could be on a job site or around my place.
Awesome selection
This is the place to buy tools in Alaska I think.
Great store friendly staff, prices are a little on the high side
In and out was after insulated hotsy gloves
Very helpful employees i tend to go to same person always willing to go extra Mile and recommend all options for my projects
Dont buy a chainsaw there. I bought one from eagle river AIH. It worked twice, the warranty was some shade tree mechanic who had it for 6 months before he said he couldnt fix it. AIH WOULDNT DO ANYTHING.. 500 dollars down the tube.
Laid out weird, but fine
This is my go-to store for majority of items I need for my shop and home garage. From tools, specialty items, you name it, they have big selection. Highly recommend.
Veey helpful customer service
They had what I wanted and were very helpful in showing me products.
Way better than Home Depot or Grainger. Wish they had these down in the lower 48.
They always have what I need and they have super friendly staff
Knowledgeable, polite and helpful. My first choice goto for projects, parts and tools.
Best hardware store. Ever. They have everything.
Not always the cheapest. Has quality merchandise and knowledgeable staff