We are considering remodeling our downstairs bathroom plus adding a stand-up shower to it. Maria Bufalini was very helpful and spent a lot of time with us to choose the best shower base and shower door to fit our needs. Maria was pleasant, helpful and Torrco had a nice showroom with a good selection. We highly recommend them!
Enjoyed working with Tina, Maria, and Brianna at Torco in Waterbury. They helped solve my plumbing problems with ease. They are all very knowledgeable about their product line, and provide great customer service.. I highly recommend Torco for your plumbing needs.
Beautiful showroom, very knowledgeable, professional, helpful staff, and a huge selection of products
We recently completed a full master bathroom renovation and were delighted with TORRCOS beautiful showroom as well as the service rendered by Tina Jacovino! Tina patientl and professional and led us smoothly through the process. She was attentive to EVERY concern we had, and met our needs to our total satisfaction! Highly recommend!
Our salesperson, Samantha, was very helpful and we were given plenty of time to browse on our own. Several months after our purchase when our plumber was actually installing the shower fixtures we realized that we had inadvertently gotten a rain shower head. I called Samantha and found that it was no problem to exchange it for the one we needed and they credited our account with the difference. Very happy with the service!
Have worked with Brenda twice on 2 bathroom renovations, she is excellent and have already recommended her to a good friend who was also very happy with her and the store and the service.
We renovated three bathrooms and relied heavily on Brenda Goldberg from Torrco for guidance throughout the process. She was very helpful in all phases of the project. She was able to present options consistent with our tastes and goals and helped us find the best solutions in each product category. She was a key component in our project.
Our bathroom was really in need of a serious face lift. With just a quick trip to this Torrco Design Center we were able to find a stylish, new vanity along with a gorgeous glass circular vessel sink. We also ended buying a matching mirror and light to accessorize our vanity. With one convenient stop at the design center we were able to completely revamp our bathroom! Would definitely recommend!!
I have been dealing with the Torrco Design Center for years now. I find that Tina, Brenda and Larry are very knowledgeable in their field and have excellent design tips for bathroom and kitchens! Many of my customers go there for their remodel needs and are very happy! I highly recommend Torrco!
Torrco is my go-to supply house for all of my plumbing and heating needs. The staff is very knowledgeable and friendly. Their showroom is amazing and they offer many products of high quality that are long lasting. I trust the staff at Torrco to assist my customers with the selection of supplies and fixtures for their bathroom remodeling needs. Their ordering and delivery process is seamless. My salesperson, Greg Daly, truly cares for his customers. He is honest, reliable and a pleasure to do business with.
I have been working with Brenda at the Torrco Design Center for a number of years now. She and all the other design consultants are very knowledgeable and helpful. I refer all of my customers to them and they are always happy with the service. Brenda is very helpful, Whether the customer knows exactly what they want or doesnt know where to start, they have great ideas and always seem to know exactly what the customer needs.Keith S.
Tina Jacovino was very helpful when I stopped by Torrco for info on my leaky faucet, purchased in 2011. She took the time to research and call the distributor. Thank you so much Tina
Excellent customer service !! With our recent move we purchased everything from torrco (Faucet’s, Toilet’s, Shower fixture’s, etc) Brenda was amazing she went above and beyond to assist us weather it was over the phone, via text or via Email. The showroom was great and we will definitely be going back for future projects.... thanks again to Brenda for her wonderful ideas and insight....
Tina Jacovino was incredibly knowledgable, patient, and helpful through the entire process of selecting many, many items for our two bathroom renovation projects. A sheer joy to work with. And when she was not there, her colleagues were very helpful as well. I give her my highest recommendation!
I have been dealing with Torrco for many years and always find the perfect fixture I need for any project! I have dealt with Ron Mancini, Greg Daly and the showroom and they always go above and beyond my expectations. The showroom always has a wide variety to choose from. I recommend Torrco as the go to place to shop for plumbing!
We recently moved into a house with toilets from the 80’s that were very uncomfortable, hard to flush, and used too much water. We decided to take a trip to the Torrco’s design center in Waterbury to find more reliable toilets for our new home. They suggested the Toto right height units that use less than 1/3rd of water to flush. We replaced all our toilets with the Toto suggestion and it was the best decision we made! Our ability to save water and the reliability of the toilets are over the top. Not to mention, everyone in the design center was very friendly and very insightful. We will keep Torrco in mind for our next house project.
The Danbury Branch has been amazing. They ALL step up and help get materials to me. Even at the last minute, which unfortunately, is more often than not. They are also very good at helping me with special orders.
We had the pleasure of working with Brenda Goldberg on our kitchen remodel. Brenda’s knowledge of the product we selected was outstanding. I highly recommend working with her on any project.Scott Bakewell
I have taken on a huge restoration project of an old home in Waterbury. My contractor asked me to go take a look at fixtures at the design center. While it was almost closing time for them, the ladies welcomed us with open arms....explained how the display room was set up...and helped me begin my journey of bathroom and kitchen fabulousness!! The showroom is expansive and interactive. Tina Jacovino, design manager, has been amazing and a wealth of knowledge! She asked me questions, showed me options in my budget, and we began the process. I am looking forward to working with her during my renovation! Start your renovation journey there!!
I purchased a shower system here and a faucet. When picking up products Make sure you go through all your boxes while at the store because I wasn’t given one of my items. Torrco did eventually give me the item after a round of poor customer service from one of the employees. My plumbers also had a really hard time installing the handle to the shower system because the wrong valve was given to me. After I tried calling and sent emails the employee said it was an error on my plumbers part however my plumbers explained to me that i was given the wrong part (valve) for the handle Torrco ordered for me. My plumbers then went down to Torrco in Waterbury and the employees there were not helpful at all. My plumbers then went to Benders and found great customer service and the right part. I will never shop at Torrco again.
I have been working many years with Torreco, Tina and the staff are very knowledgeable and friendly. It is such a pleasure to walk in there and be treated so nicely
Had delivery problem with large boiler job and Tony Brown of Torrco Bristol dropped everything and personally picked up my order from two different locations and got it to me within 2 hours Great job. Thanks Ken Pignone
Bought an American Standard toilet that was basically the same as Home Depot but $100 more expensive. Leaked since day one. Now spending money to repair.
Very helpful staff
Its a big showroom