Id like to thank the team at Witham Collision Center for the work they did on my F150. They were very courteous and helpful throughout the entire process.
Julie Finzen, Claims Manager was amazing helping us deal with the damage done to our F-150 body and transmission by a big deer making its last highway crossing. We were road weary after 3 hours or so on the emergency lane on a highway 90 minutes from the Ford Dealership in Waterloo, Iowa. AAA had dropped our call and didnt call us back. Julie helped make arrangements for a tow and for a campground for the new trailer that was attached to our truck. She was also a tremendous help dealing with our insurance company for our rental car and repairs for the truck. She even helped us find a veterinarian for our dog. Our stay in Iowa was longer than expected (2 weeks) but eventually all the diagnostics were done, negotiations with the insurance company resolved and the parts ordered and then installed. Julie and Kevin (head collision manager - I think) kept us up to date with all that was going. Working hard to get us on our way back to Indiana. Julie and Kevin even called on their personal cell phones after the derecho went through and power was out. Kevin even called during a day he was dealing with storm damage. We felt they both cared about our situation despite everything else that was going on and we appreciated their help. Our truck looks great, too and we got back home to Indiana with our new trailer with no additional issues. 6 stars !!!!!! Len Hickman & Wendy Settle
Witham Collision Center did an excellent job repairing my car for me. They were efficient and upfront about the cost of the repairs. The staff there were excellent with their communication at all steps of the process. Being able to go back a few months later when something wasn’t working right and have an “on the spot” look was so appreciated! They took the time to really make sure I was comfortable and understood every step of the process!
The people at Witham were amazing. They make sure that you are feeling okay and address everything to make sure that you have clarity. The repairs done to my car made it look fresh out of the factory. You wont have to worry once your car is in their hands!
Julie and Angie were outstanding in handling my claim. They went above and beyond my expectations arranging to transport my vehicle to the Witham VW dealer for routine service after they had completed the body work. They maintained communication with me on the status of the claim and the additional service work. Damage repaired and the car looks great. Courteous and friendly service from all the staff. I would recommend them to anyone needing collision repairs. Thank you and it was a pleasure doing business with you!
I brought my van here after the Derecho. All the body shops in Cedar Rapids were not even making estimates, with the earliest possible appointment for just an estimate not until November. Witham was able to get me in right away. They worked with my insurance company to not only take care of the initial estimate, but also for additional repairs found after starting. And the finished result looked great.But the biggest help came after I got my van back. I found two mechanical problems related to disassembly/reassembly, and they gave me the option of taking it to my local Toyota dealer to fix rather than going all the way back to Waterloo, and they paid the dealer directly for the repairs.The people were also wonderful to work with, patient when explaining or answering questions, and great at keeping communication open, even after I identified the problems.I may live far away, but I wouldnt hesitate to return here in the future. They say they stand by their work, and they followed through for me.
Witham Collision Center was the perfect choice for me. I had a stream of bad luck first getting nailed by hail, then hitting a deer just weeks apart. Julie and Angela made my experience very easy. They took care of it all. From getting me a pickup delivered to me. And the truck was brand new. I just simply ask Angela if i could get a truck as a loaner. She didnt hesitate to ensure me i would. And she did. Took body shop a week and a half to complete. I even had them replace trim that got replaced with white instead of chrome. They made it my way, my choice, and they got it done. Thank you body shop boys, Kevin, Julie, and of course Angela. Perfect choice for me no doubt!If I have anymore trouble they will be my first call. Very satisfied with the work. Thanks again.
Witham collision center was on top of it. Quick and professional. Service was great thanks to Angela and julie! The work was great! Highly recommend their service.
The ladies in the collision center are so nice and helpful! They made me feel confident that I was being taken care of and that my car was in good hands. I don’t plan on going anywhere else.
Here they fixed the rust on my car via the 12 year VW rust warranty. they did a great job in a timely fashion. my car looks better than ever!
Witham Collision Center was very professional and clean. They kept me informed on the progress of my repair and had a nice loaner car while I waited. Would recommend.
Julie and everyone else were very professional in the handling of my hail damage in our vehicle. We live in Marion and they picked up our vehicle, provided us with a loaner while our was being fixed, and returned our vehicle in a timely manner repaired a d looking great! I would recommend them to anyone needing damaged repaired.
Everyone was a great help. Angie and Julie answered all of my questions and my car was done in just a few day’s. I’ve gotten all of my cars from witham and I’ve never had an issue with anything. Always professional and they always get the job done!
Witham collision center get the job done right there are professional and I love quality of the work
There was miscommunication from the past with my insurance and Witham worked everything out with them and I am very pleased with my experience and end results! My truck looks great!
Thank you Kevin and Angie! Withams auto body shop took it too the next level for making the customer happy at the finshing product!Highly recommended!
Brought my vehicle in after a small front end collision and Angie, Julie, and Kevin all were very upfront and informative about what was going on with my vehicle and made sure to keep me in contact throughout the entire repair process! Needless to say the paint work done to the car was absolutely flawless and I couldn’t of asked for better service from all involved in the Collision Dept.
Julie and Angie always go above and beyond to get me back on the road. They know there job very well. Weather its the body shop side or insurance. They have it handled !!!
I was so happy with the repair work and the customer service I received! Everyone was so polite and professional and I got my car back exactly how I expected it. Thank you!
Initially I had went to a different Withams, in Cedar Falls, for a faulty part in my 2020 Fusion, and was not pleased when my new car of 2 months, was damaged. After a long process of back and forth, and reluctance on the other Withams part, I got in touch with a manager at the Cedar Falls one and he eventually got my in tough with the Collision Center Of Waterloo. It had already been over a week of waiting and frustration at this point with the Cedar Falls Withams, so I was surprised with how fast the Collision Center got me in and finished the car. Angie, the head person I talked and dealt with, was very friendly and apologetic for the damage that was on my car. When I got my car back, which only took a day to finish, was back to brand new quality and you could not see any of the previous damage caused by the other Withams service area.
They provided good service, kept me informed and dealt with the insurance for me. Overall it was a painless experience.
Most friendly workers, they take care of me as quickly as possible while going above and beyond to help me
My car has never looked better. Communication from the Witham team is second to none.
The paint touch up looks awesome. Thank you
Everyone was very friendly..courteous....thank you!
I bought a new KIA SORENTO back in 2016 and every time that we had a minor mishap the Witham Collision Center always respected our wants and needs and they do great work in their body shop and I would recommend them to my friends and family. Kevin and Julie are the best!!!! From John S. Steidler
Witham’s body shop did a fantastic repair on my Kia Stinger’s hood, they provided me with exceptional service and even helped with a rental car they had for me. Wow!! Highly recommend them!Joe Berard
Always a smiling face to greet us and we have only received great service.
Had my car fixed in no time excellent service!
Professional and knowledgeable staff!
Outstanding job!
Everything went very well from beginning to end,, was treated well and very professional,,, look forward to the next time,,,