Forever understaffed and managers cant be bothered to mask up in a pandemic. Keeping it corporate! Well done.
This is my favorite store, they are open until midnight and i always find the lowest prices, you wont be disappointed, if you want to buy milk cheese and jam to make some delicious quesadillas this is where you do buy all of that stuff, they also have good deals on sodas and mineral water, i recommend this store to all low income families, you will get more for under $100 dollars.
Great prices. Always stocked. Restrooms and theyre clean. My only complaint is they shut down the U-Scan way too early at night.
My first reaction of walking into the produce department of the store was that it was super neat and clean. I love seeing this especially for the produce departments because it says a lot about how they value the delivery of their products & their customers! The associate Maria was lovely! She went out of her way to check the back for me for a product I was seeking. That is excellent customer service right on!!
Best local grocery store has good deals pick the time you go cause sometimes theyre kinda crowded
Prices are reasonable but customer service sucks. Always at night that shift I have to wait in line a long time due to 1 cashier working at night.Ever heard of 3s a crowd.
I believe your company would do a lot better if your cashier, customer service is put into better use.Maybe greet someone or just be kind and at least smile. The mean looks are very intimidating. Makes me nervous just wanting to say hi. But other than that I like the makeover inside.. Very nicely done..
Need more cashiers at night. They only have 1 Cashiers at night. it takes almost 45 minutes to buy just1 item. They also need to open the self sevice for people that has 10 or less item This way the line wont get to crowded.
Love Food Maxx but they need to have more cashiers on hand. The lines are always pretty crazy
Wonderful shopping experience. Found a lot of great low deals here! Check out was fast and cashier was nice.
Always 2 lanes open with at least 13 people in line in each one. They close their self check outs to early.
Its a great place, clean and cheap
They should fix their shopping carts. The carts are littered with trash left inside of them and half dont work. If you make it pass this part they do have hand sanitizer available at the entrance of the store. The store itself is clean, with wide aisles and a variety of foods.
Very clean and courteous staff. Lots of great produce to choose from
Always good prices, clean, well stocked.
Great deal and great service. Thank you!
Always dirty on the interior however they do have good options. Super friendly employee helped immensely though they didn’t have what we needed
Very long lines unless you go in early morning or before they close
I like food max 😋 maximize shopping power food max💃
Great deals for family packs
Great prices, clean, well stocked. Great place for basic pantry items.
This is my go to store. They have great prices and friendly staff. Had to give only the 4 stars because unfortunately the lines are not the best. They need more cashiers. Other than that, its one of my fav places to shop for grocery items.
We got all the stuff and more for our vacation!
Fast and courteous people. Very helpful.
They do theire best I think, good job
Love good max prices. Check out clerk rude.
Really awesome and polite cashiers.
5/3. 4:30pm.No more cart.
I always find what I need..i also like the chicken
Food Maxx is really cheap compared to other grocery stores. So thats good. Only complaint, not enough checkers but that seems to be all grocery stores now.
Great prices on produce!
Never a crowd when I go there.
Came by to buy produce and some dairy items. No wait in line and mask and social distance enforced. They didnt have any desinfectant wipes as they used to, only a roll of paper with a spray bottle with some type of water and bleach mix. Anyway, on my way out, I picked up a six of beer which was about $2.00 cheaper than other stores. I used the self checkout and found out you cannot purchase alcoholic beverages at self checkout registers. Even after I showed my ID I still wasnt allowed to buy it. Kuddos to the manager for enforcing the rule. Also, please make sure you take what you need as there are no returns allowed. I picked up a bunch of asparagus and it turned out to be $5.99!! Didnt check my receipt until I had paid. I tried to return but no go. The return policy was displayed so its my fault for not checking.
I dont like to go here cause its not the funniest most nice place to shop at but its very low in price
Cashier wasent helpful i ask her for a bag twice
It’s a good store. Too bad 2 cashiers when store is packed.
Such good food!!!! And great affordable prices
BEST prices hands down!! Produce quality isnt always the greatest, but the prices always are. As for the customer service, not the greatest either. Employees are not the friendliest and rarely crack a genuine smile. However, tonight I went shopping and there was a new cashier face. Regretfully, I didnt catch his name tag, but he was super friendly, helpful and chatty. He had great customer service.
I do not shop here regularly although I wish I did just not as convenient location wise as I am on the other side of town. But the prices for family items are just incredible and they are every day prices. All your pantry staples fruits and veggies always have a great price. To top it off a customer service rep by the name of Christa was super helpful and nice.
Cheapest groceries in town
Good employees Roxanne treats every one respect full.😊😊😊😊😊😊
It was a long line have to wait ice cream was almost melted
There hasnt been a service deli in 3 years.Great prices!!! Very good selection.Long, Long check out time because of poor checkstand scheduling. Hard working employees!
Cheaper than Safeway, bring your own bags.
Had a bad smell, did not seem that it was in compliance with Covid restrictions. Selves were empty.
Visited for a few items. Easy enough to find as I am familiar with the store layout.Good prices on most grocery items. Produce selection is good and sale prices are better than many produce stands.Lines are always long. Self checkout area was closed. Not a very welcoming store. Restroom is locked which is a secure way to maintain, but it was very messy and had not been cleaned. Surprising since its access is via employee opening only.Layout can be more welcoming and some produce should be kept in water to preserve, like the asparagus was dry and wilting.Better cashier service, especially when lines are long.
The sale prices here are some of the best I have seen. That is FoodMaxs focus. The customers are many, the check out lanes long, the help is few and over worked, and many of the displays are less tidy than in other supermarkets. But there prices are excellent.
Good prices
Staff was helpful but they were running low on some things due to rearranging the store
Great grocery store my main to go.
Staff are awesome
Great prices!!! my favorite grocery store
I live in fresno and i got to admit this place is nice and clean.The service is way better.They actually have more then 2 people working @ the check out stands.I like that i was in and out and they were busy at the time.Two thumbs up for the service.
Most employees are great. They need more people on the registers. Super long lines. They really I mean really need to fix the water machines. Its a jokes. Almost a year and the same deal. Thats embarrassing. Prices are good. The carts need work. Please fix them. Every other one has a wheel or something not working. Please management take more care of this store. The nicer the more customers you will get.
The store is a good store to shop. But parking is hard to find and today we could not shop because the system was down. The winds were too hard.
Need more cashiers has long lines
I have my favorite checkers here! Great selection & best prices in the area. I come 1-2x a month from Mt. Hermon because its worth it!
We go here to save a few dollars on basic groceries. Registers are understaffed so tend to have lines for the checkout.
A large variety of items. Shelves were fairly stocked, but I did go late in the afternoon. The only thing that prevented me from giving it 5 stars would be the customer service from cashiers. The past couple of times Ive gone, each cashier has had a tone and body language that shows poor interest in being there
The staff is helpful. The prices are good. The produce is suspect. You have to be very careful with the produce.
My favorite grocery store. Love the checkers.
I would recommend this to my mother. A good place to shop. The locals that work in the store or wonderful and are there to assist you in any manner the food good brand great variety and low prices FoodMaxx is the one.
For me, best grocery store. I always find what I need, friendly staff, good prices.
The lady working at the self check had an attitude and was very rude. I called and left a complaint.
I like food max I dont go there very often its a little bit further from my apartment then the first store but they do have some good prices and they have some very nice people I went there to buy some meat and I really needed to use the restroom first that was my only problem it was a little bit difficult getting someone to unlock the door for me to the restroom but all in all FoodMaxx is a good store
Dirty floors, dirty carts, wheels sometimes dont move smoothly as they should. Long lines at cash registers.
Really big store with some decent deals. Very helpful staff.
Cheap stuff and good service but water machine doesnt work alot.
This place takes it to the max to maximize your shopping power. Great deals on produce and meat. But, the checkout lines are long and slow!
Sometimes the lines are long but the workers are friendly and helpful. Great prices almost daily. Get everything you need in one place! Shop to the Maxx at Food Maxx! ;)
Its not a bad store, and there are plenty of decent-amazing deals to be found here. Honestly though, and Im not quite sure how it is during the day, but in the evening check out lines can be a painstakingly long wait, and very crowded. Unfortunately they only ever have one, maybe two every so often, register clerk/cashier checking out items for everyone. Especially inconvenient due to the fact they do close down the self check out fairly early in the evening sadly. Still, in general, its really not that bad and staff are extremely helpful and friendly. :)
Has a lot of things
Great service and good people
This is one of the most well packed stores! If you can’t find what you are looking for between here and Grocery Outlet then lord help you. ☺️
Great deals and quality. Minus a star for long lines, never enough clerks on register. As long as they been open they should be able to forecast better scheduling during peak hours.
Pros:This is a good place to get your general groceries. Most of the pricing is fair. There is lots of space for getting around with your shopping cart.Vond:The carts can get annoying. The lines can take awhile to pay.
I like those places
Good prices on a lot of things, nice seasonal sales on fruits a and veggies. The meat section is a good price also but the beef quality is not high.
Great prices
Good selection, great prices. Prices lower than Walmart on many items.Friendly service.
Produce was not stocked and it was very poor quality. Meat is always brown on inside cuz they mix old and new meat.
Love the prices shop here all the time.
I love this place theyre open till midnight and theyve got the best prices I could use a little more organic and higher quality food selections then they went to the cheapest place in town would they.
My cashier was wonderful she is wonderful all the time I forget her name she always wears dark lipstick and shes the best
Got in got out rather quickly.
They always have what I need even in a rush at last minute. Fast service even with long lines. Employees are hella down to earth and understanding.
They carry all the groceries I need at the lowest prices.
Everything is fast and easy to find, the only downside is that there are not sufficient cashiers
Have been shopping here for over 3 years now... and the people here are rude! One thing is for sure about this city is that there are a lot of rude people.... especially if you dont fit the description. Lots of racism in this place. Chipper up town mates..... diversity is the key to all happiness. Its okay to accept other types of people. FoodMaxx is a diverse company so the employees should have some training in that there in Watsonville. Its just really rude and unprofessional how you all run that place. Smile some damn time and stop being so upitty!
Good store....but no customer service at all.!!
Weekly groceries. And I wore a mask!!!!!!!!
Dirty! Cashier nightmare, 100 CUSTOMERS and 2 working cashiers!!Unacceptable!!! Im very close to shutting this store down for good!!
Great you can find just about everything.
Way too crowded here. Their baked goods were mediocre. The chocolate banana cream pie was way too sweet and heavy, and their cupcakes were just alright.
No lines at 8:30....fast and pain free
Groceries Galore.
Nice clean store w everything you need. Bring your own bags or buy some.