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AutoZone Auto Parts
1836 NJ-23 N, Wayne, NJ 07470, United States
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AutoZone Auto Parts
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Ka
Review №1

Frank is the absolute best! He took the time to explain the difference between the products I was shopping and helped me install them on my car. Great employees make a pleasant experience,He went above and beyond!

Li
Review №2

The guys there were wonderful. I had a problem with my car and they diagnosed it and fixed it. Its great to know someone who can assist you when youre in a jam. Thank you AutoZone!

Bi
Review №3

I had to purchase cabin air filters and air filters for 3 different vehicles. I didn’t know I had to find them myself thought would be behind counter.I did have my glasses to read the book for the sizes needed and asked the young man behind register if he could help me.Not only did he look them up for me he came over and pulled them from the shelf for me. I was very impressed with his service. This will be my auto part store from now on. Great job thank you.

Lu
Review №4

Steven there is a great help. Thank you for installing the emergency car battery.

Sh
Review №5

In & Out within minutes. Not only did they have the part I needed but they went out the way to hold for me while I drove from 30mins away. It made it easy to purchase. & I used an online coupon for savings!!

Ch
Review №6

Staff was very helpful diagnosing my check engine code. This is a really great store. Thanks guys!!

Ai
Review №7

Best autozone in the area if they say that they have the part !!! They have the part . Unlike union Ave paterson and east 18!!!

To
Review №8

Looking for wiper blades, sales rep knew I wanted blades but let me look for a while trying to find the book to select the correct blade. Went to counter, no more book after I asked, all on computer now. Wasted my time.

Su
Review №9

Dog friendly + good service + clean

mi
Review №10

Always helpful every time I went there. Great service

Mo
Review №11

This Autozone has Amazing customer Service. the staff here, especially Mike are very patient and understanding! whats more Guy had seen my wife and I struggling with putting wipers on our first car and went waaay out of his way to help us and gave us some great advice, he stayed until the installation was fully completed despite it being a challenging task!!! 1000/10 customer service!!!! definitely coming back to this place for my Auto needs!!!!

Th
Review №12

Store had all the parts needed, adequate staff helped answer questions. Perfect location, ample parking.

B
Review №13

Will stocked shelves and aery helpful staff

Mi
Review №14

Fine...found what I went for.

Ro
Review №15

The staff was very helpful. Performed a free car battery check, and helped install a new one.

Ka
Review №16

Waited over 30 mins for them to change my battery

Ly
Review №17

I needed wipers for my windshield. Found them at a decent price and they offered to install them as well. Thank you for a great service!

Jo
Review №18

Great Store, Great Location, Great Staff, has everything I need.

Sa
Review №19

The guys here helped me find the right battery for my 2010 Volvo. And since I needed it, they gave me the number of a a nearby mechanic who was able to do a quick and easy installation. Bonus: clean, spacious ♿wheelchair accessible restroom. Thanks all around!

Er
Review №20

Always get my car supplies there. Helpfulemployees always willing to answer questions and make recommendations.

Jo
Review №21

Great people working there, extremely helpful and customer oriented. Keep up the great work!

Aa
Review №22

Great help with a dying battery. Double checked what the problem was and helped swap batteries. In and out in 20 minutes, too!

Jo
Review №23

Just like any other Autozone Ive been to. All the ones Ive been to are good.

Fr
Review №24

Guy G was great they didn’t have reasonable priced inventory told us to check another location and as we were in the parking lot he found the item even though inventory didn’t show and waved us over. Great location

Ma
Review №25

Always seem to have what we need. Today it was a car jack and jack stands for my son.

Ma
Review №26

Ive always had good interaction with this store on rt 23 North Riverdale Nj.But the last time wasnt good at all.I bought a battery for my truck from this same store. Months go by and later on i started to suspect that the battery was giving me a few issues, Im a Building Contractor and my truck is an important asset to me.So i went back bought a few more things and asked the clerk if he could do a battery check for me.He said... no problem just wait outside, Ill be out in a few...Went to my truck and wait for at least 15 min, ended up leaving cause i couldnt be outside waiting, roasting on the sun.So i never got the battery checked.Thats the reason for this review, i have the rewards card.

Ro
Review №27

Ordered items the night before, ready for pickup first thing

Da
Review №28

I needed windshield wipers installed and I was in and out with installed wipers in under 10 minutes in the rain!

VR
Review №29

Great customer service. Staff was able to help me how.

ye
Review №30

LolAwesome service & great prices. Thanks guys for your services!!!

Ra
Review №31

Wonderful. Tremendous people. Helpful always in all information that I ask for my car. Thank you!!

Jo
Review №32

I am a loyal customer of AutoZone, and I must say that this location is absolutely the best. The store itself is well maintained, clean, orderly and well stocked. The representatives are very knowledgeable, polite and courteous. I was assisted by Michael Till and I presented him with complex questions and he was very patient and assisted me happily with in-depth knowledge. I live in NYC and will gladly travel the 50 minutes to this location to be serviced again. Great store, great location. Great service. Five (5) Stars well earned.

Kr
Review №33

Didnt have the correct bulb I needed for my car in stock, but were great about helping me find one elsewhere!

Gr
Review №34

Very helpful employees

bi
Review №35

Fast curtius service

Ha
Review №36

I definitely recommend this place. The mechanics are friendly and knowledgeable and the prices are really reasonable. They’ve diagnosed and repaired several of my vehicles and the service is always top notch.

J
Review №37

Rude clueless staff. Older gentleman needed a battery but lost his mask. Instead of offering to help him curbside or give him a free 2cent mask. They sent him away.

Mi
Review №38

They accepted my return no questions asked. Processed and looked for an item I badly needed for my car.

Ni
Review №39

Terrible customer service, the two kids working the front looked like they didn’t even want to be there and we’re very unfriendly when I asked them about a few products

Sh
Review №40

They tried their best to help us but couldnt. The staff was pretty nice. They didnt have cups for the water or any tissue but then again its predominantly a males place so I get it.

Ja
Review №41

Lots of convenient locations. Great selection of auto parts and accessories. I needed an auto license plate bulb. They looked up the specific bulb I needed based on the year and make of my car and found it for me among the many many bulbs on the rack. Friendly and very helpful staff.

Dr
Review №42

Horrible experience and worst customer service ever.Not helpful at all,they rather be on their phones than focusing on helping you as a loyal customer..my reward card should have been at 6 point already with all the purchases I made and they telling me”Sir,you only have 3points” dry tune.. not even to look at my account or try to fix it some how.You lost my business after all this years.By the way,you ow me $20 from the reward card

Er
Review №43

Super fast pickup of my online order. Cant ask for more.

Sh
Review №44

Affordable price and extremely helpful staff. The cashier helped me put my taillight in after purchase on the coldest day ever. Def my new auto store forget napa

St
Review №45

Friendly and helpful staff. Thank you !!

Dm
Review №46

This is a relatively new AutoZone store. It seems well stocked and tidy. I came in here for an air filter, and found 3 or 4 variations to choose from. It is pretty small inside but has everything you could need.

Ge
Review №47

The customer service here is top notch. I was welcomed the moment I walked through the door and asked if I needed help. I was given valuable information, thanks Guy.

Je
Review №48

A great place for almost all of your Automotive needs. Prices are competitive, and the staff is very courteous.

Bo
Review №49

Older gentleman really helped me out when I came in looking for a new battery. Not only did he not sell me something I didnt need, but he took my terminals off and cleaned everything. Tested my battery, told me it was fine and told me to have a good night. The car was a 2012 with an 84 month battery. He didnt even attempt to put a scare in me by telling me the battery was nearing the end of its life cycle.

Mi
Review №50

The employees working their are polite and helpful. I have been there a few times and they are knowledgeable when answering any questions I have had.

MD
Review №51

One of the best Autozone I have been too. Great customer service and always very helpful. Inventory is always stocked. Nahim the Part sales manager was also very very helpful and recommended me what was best for my car. Highly recommended Autozone!!! A+++ customer service and location.

Le
Review №52

Well-stocked well-maintained clean organized the manager Samantha was very helpful and recommended some sale items that I actually wind up buying thank you need more employees like this

ho
Review №53

Nice store

Ba
Review №54

Great customer service. My battery died not far away from the store and they offered to drive me to my car and change the battery for me. Excellent service!!!!!! Top class!!!

Da
Review №55

This is an excellent Auto Zone location with a very knowledgeable manager helpful employees and a well stocked large selection of merchandise from different manufacturers with good discounts.

C
Review №56

This Autozone in Wayne was great! Dont bother even calling the one on Bloomfield ave tho. As soon as they answer, they say hold please. I hung up three times between yesterday and today after waiting for ten minutes for anyone to pick up my call.I also had great results with the one on Broad over near Brownstone in Paterson. Not that Clifton store tho.Wayne and Paterson are the good stores!

Ra
Review №57

They had what I needed and put the wipers on

Ch
Review №58

Great service and offering tools to borrow.

an
Review №59

I was alarmed that the employees and management do not wear masks and are not socially distanced. Please if you want to remain healthy and covid-19 free dont go here!!!!

Wi
Review №60

Great service, extremely nice guys there, offered to put wiper blades on vehicle, but wasnt driving the one I purchased for. Great inventory of material, if they dont have it they will get it!

Lo
Review №61

I was here with my pregnant friend from out of town and a guy named Mike (I think) went way above and beyond to get us out of a jam. He spent literally hours helping us. Saved the weekend.

Ra
Review №62

I went here to have my alternator tested. I asked one employee at the counter that said I would be helped in a few minutes. I waited 20 minutes without being helped before I left. I went to Advanced Auto a half mile away and had my alternator testing without being ignored by their employees

El
Review №63

Excellent service parts instock counterperson was knowledgeable and helpful!

Me
Review №64

The guys here were incredibly helpful, I went in with pretty much no car knowledge and they helped me find everything I need!!

St
Review №65

Went here twice to buy headlights for two separate cars in my family. BOTH times they sold me the complete wrong light. Now I have to go return it again when it should have been correct to begin with. Something needs to be fixed with their computer system or their employees need to be more careful.

He
Review №66

The best and most knowledgeable, curtious people in the auto chain stores. Great prices. Stock more parts than the others. Thanks.

To
Review №67

It’s the place I go to for quick parts. Staff is friendly. And service is fast.

Ro
Review №68

Great stock and helpful service

R.
Review №69

Great service

Ma
Review №70

Great & knowledgeable service from Frank.Plus found items I needed!!Thank you

Ch
Review №71

Mike and Mike were a bit disorganized.. oil and filters that were on sale werent on shelves.. was almost overcharged $22 because we grabbed the wrong oil. Then the filter that had to go with the deal was behind counter, not on floor.. we had to do a return and caused a confusing time.. glad I was paying attention!!

Pa
Review №72

Great customer service. I ordered a battery and it arrives at the scheduled time. $18 refund for old battery. Knowledgable employees.

Na
Review №73

Don’t ever go to this location. They made the dumbest error I could imagine and then the manager wouldn’t make it right after admitting the error. I put in a special order for parts to replace part of the rear suspension of my midsize SUV (upper control arms) and specifically said I need one for the passenger side and one for the drivers side. The employee took the order over the phone and ordered me two identical parts - both for the drivers side. I didn’t catch their error til I had the old part removed and tried to install the new part on the passenger side, then realizing I had been given two identical drivers side parts. I called the store and they admitted the error and the manager told me he would give me half off my order, which I assumed to be half off both parts - so the wrong part would be free. I had to put the old part back in my car so it would be operable and when the new part came in to the store I went to pick it up. They wouldn’t ship it to me and they couldn’t get it til the next day. All the work I did on the car was in 95 degree July heat, I will add. So when I picked up the new part the employee ringing me up told me that it is half off the one part, not the entire order. I told him what the manager had told me and he said that these mistakes happen all the time and people don’t normally get any kind of refund at all for this kind of error. I asked to call the manager, who wasn’t in at the time, and another employee said that the manager always turns his phone off when not at work so they couldn’t get in touch with him. I paid for my part and did get half off that part, but told them I won’t be coming back to this store. I wasted multiple hours of my time on their error and that is worth much more to me than a $40 refund. It is too bad because I have been coming to this location almost exclusively since I moved to NJ a couple years ago. It is one thing to make a mistake - it happens. Even though this was a truly dumb error! But at least make it right when it happens if you want to keep repeat customers. It either means the employees are not trained well or there aren’t systems in place to correct for this type of error when it apparently happens often enough.

fr
Review №74

Had everything I needed. Returns are easy too. Staff was very helpful

Ro
Review №75

Bought a battery Lasted one year exactly in the car warranty will not be honored because it’s only a one-year warranty don’t buy batteries mlasted one year exactly in the car warranty will not be honored because it’s only a one-year warranty don’t buy Car batteries learn my lesson

pa
Review №76

Quick in and out with good help

Pe
Review №77

Had what I needed and quick service.

Am
Review №78

The boys over here at Auto zone rt 23 north in wayne nj know there stuff. I enjoy every visit.

Ro
Review №79

Clean store well organized fast courteous service.

Jo
Review №80

Great Service and was in and out in five minutes.

Se
Review №81

They have parts, you probably have a car. Always have the filters and oil i need. If you need actual car parts order online like a normal person @rockauto.

Ba
Review №82

AWESOME AUTO PARTS STORE AND YOU GET THE RIGHT PART EVERY TIME FRIENDLY KNOWLEDGEABLE STAFF AND GREAT PRICES

Sa
Review №83

Knowledgeable staff, quick service, low prices, good warranty.

ca
Review №84

Very helpful staff good location and large inventory.

Ma
Review №85

Perfect for auto needs, staff is knowledgeable and very helpfulful. Prices are reasonable.

Br
Review №86

I keep calling over and over, nobody ever answers.

Mi
Review №87

Great cx service

Om
Review №88

Misinformed me and wasted my one hour. I uninstalled my battery and tried to buy new one from here. One of the cashiers gave wrong information about my car and I needed to take my car somewhere else. Don’t talk if you have no idea what you are talking about!

To
Review №89

Good selection. Easy to find what I needed at expected price

Jo
Review №90

Staff was knowledgeable about parts I received excellent service

Da
Review №91

The people there could be a bit more knowledgeable but over all pretty good store.

Je
Review №92

Never have parts in stock after you place an online order. They need to tighten up that process.

Jo
Review №93

Very helpful and knowledgeable!!

Ma
Review №94

EXCELLENT SERVICE! GOOD KNOWLEDGE OF WHERE DIFFERENT PRODUCTS ARE LOCATED.

Pa
Review №95

Counter person so nice helpful with part selection

Ni
Review №96

They always have what I need in stock.

Ba
Review №97

Very helpfull Staf

so
Review №98

Nice ppl over here!! willing to do a lil extra. rated 5 stars customel will leave satisfied

lu
Review №99

They keep the warranty promise very well.

Mo
Review №100

Fast and helpful service.. Always have the parts i need.

Information
39 Photos
100 Comments
4.2 Rating
  • Address:1836 NJ-23 N, Wayne, NJ 07470, United States
  • Site:https://autozone.com/locations/nj/wayne/1836-route-23-n.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A6447&y_source=1_Mjg0MzI0NC03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 973-706-0200
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:8AM–8PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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