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Paul Miller BMW
1515 NJ-23, Wayne, NJ 07470, United States
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Paul Miller BMW
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Ld
Review №1

I went to the Paul Miller BMW dealership to buy a car. Upon arrival I was greeted by Frank. I was granted access to the X5 vehicle, I inquired about. Needless to say, Frank was knowledgeable, helpful and professional. What a great experience!I have referred several of my peers to this dealership based on my visit there.

Ei
Review №2

Ron Sheffield is a car expert par excellence. I had the pleasure of dealing with him in the past and found that buying my leased car this time was easier than expected. Ron followed up on his end, as well as with other team members to ensure that all of my needs were met and the transaction went smoothly.Paul Miller is a dealership that I highly recommend.See Ron Sheffield for your next BMW.

SH
Review №3

This is my 3rd bmw from Paul Miller and also from my sales person David Guzman! He is always so professional, honest and patient. I will always return to PM because of David. I also have dealt with Michael in finance twice now and have had great experiences each time from both of these gentlemen. Thank you for being my go to dealership!

Vi
Review №4

Had a very great experience from sales to finance and finally with the genius team. All the things were seamlessly taken care. Liked the company of Jay Shah and Ray 👌 splendid job.Finally we are so happy with X7

D
Review №5

Walked into this dealership to perform standard service on my vehicle. Crossed paths with Kenneth at the service department. Ken was super helpful and made sure every single issue with my vehicle was outlined and addressed accordingly. Wasnt expecting to spend almost $4k but it was all worthy at the end. My car feels like brand new again. My advice would be to reserve a loaner even if you think you wont need one. Luckily for me, they had one available because a 5.5 job ended up turning into a almost one week project.

Er
Review №6

Mr. Leo Santos has been very helpful in assisting me purchasing a vehicle at Paul Miller BMW. It was the best buying experience I have ever had. I would recommend Leo to anyone.Erik

Ba
Review №7

I had the best experience purchasing a car! Jay Shah was very helpful and attentive from beginning to end. I was shopping around for a car and Paul Miller BMW was the only dealer not taking advantage of customers through this car shortage craziness. They have gained a lifetime customer!

Ma
Review №8

Ron was a pleasure to deal with. He is professional, kind and a great salesman. I recommend him and this dealership to anyone looking to purchase a BMW.

An
Review №9

I recently just purchased my first BMW. Frank was knowledgeable and honest. He answered all of my questions and made the whole process run smoothly. Would definitely recommend him to anyone looking to buy/lease! Thanks again! You guys are amazing!

To
Review №10

Excellent sales experience to purchase a new car during challenging times for inventory. Peter knew his product extremely well, answered any questions with full disclosure on financial terms, and applied zero negative sales tactics. No nonsense at Paul Miller with great leadership from their General Manager Fernando.

Ry
Review №11

Jerzy is a great client advisor and helped make the transition from one lease to another smooth. Highly recommended!

Ry
Review №12

Buying a car is typically not very pleasant but I’ve had very positive experiences at Paul Miller…for two separate cars. I’m even more impressed with the service department who always does a great job and are extremely cool and professional.

ya
Review №13

From sales to finance everyone was so helpful and knowledgeable. Special shout out to Tony because he really was the best. Explained everything in detail, was so nice, and extremely helpful. This was my first BMW and he really made my first experience as smooth and efficient as possible, not to mention the awesome deal we got. MAKE SURE to see and ask for Tony!!!!!!

ya
Review №14

Looking for a BMW?New or used?This is the place to go, hands down.A peace of advice : ask for Leo Santos.He gave me the best buying experience i ever had.Honest, professional, knowledgeable.

Ta
Review №15

Couldn’t be happier with the exceptional customer service at Paul Miller from the sales department, finance and down to the service technician who helped me familiarize myself with my new car. Top notch business!

Ca
Review №16

We were fortunate to get David Guzman to handle our lease at Paul Miller BMW. My wife and were impressed with his knowledge of the car we were interested in, the benefits of leasing that come with it, and the numbers included with this transaction. His communication style was such that we didnt feel pressured but, also knew that he was doing his part to earn our business. He got us the deal we wanted.Front desk were friendly. Finance was a very quick process. I am very satisfied overall and will recommend people to this dealership.

Ri
Review №17

Matt provided us with several choices of the vehicle I was interested in. Following a test drive, I was very impressed and selected my vehicle. Matt was very thorough in describing the x3 as well as answering all our questions.

Sa
Review №18

I leased two BMWs from Tony Herrera in 15 and 18. Both experiences were great and he was professional and fair. A few months ago, when it was time to return and potentially lease another, his behavior and attitude had changed dramatically. I was fully aware that prices have gone up since the pandemic, but I was shocked at what he said: The price of lumber has gone up. A case of Corona beer has even gone up by $12 since last summer. An increase of $100/month definitely wouldnt change my lifestyle. I was speechless at being insulted. I respectfully and quietly left the dealership disappointed that for the first time in almost 2 decades, I wouldnt own a 3 Series. I filled out customer service surveys to share my experience and emailed the general manager Fernando but no response. Perhaps this location no longer cares about its customers like it used to. They have my contact information but I hope someone tells Tony that Im not a car salesman who drinks Corona.

Ra
Review №19

I recently had my BMW services by Paul Miller BMW in Wayne NJ and the experience could not have been better. Diane Martinez took very good care in following up on every detail and communicating the process with me. I was able to spend time with a BMW Genius and am so happy I have a solid partner in taking care of my X3 M40!!!!! Thank you

Ni
Review №20

Exceptional experience at Paul Miller BMW. I’ve gotten an amazing deal on a pre owned vehicle during a time of car price inflation. Leo was a very informative and transparent salesman. Ray was a supportive and patient financial manager. Everyone there was outstanding.

bi
Review №21

I left 5 stars for Tony Herrera 5 years ago and he has done nothing more than impress again! Third vehicle we have purchased from him and I don’t think we will go anywhere else. No one gets a deal done like Paul Miller. Not only that, it’s super comfortable and seamless. No wasted time and people running back and forth. A true luxury experience. Thank you guys very much!

Ca
Review №22

David Guzman is such an asset to BMW. He was very pleasant, professional, respectful especially to my dad and so patient with us. He didn’t treat us as clients to add to his number of sales, but as a member of the BMW family. It sounds cliché, but in this instance it’s true. Ask for him by name and you’ll see.

An
Review №23

Paid for multiple warranties. The axiom rim and tire warranty has been used twice thus far. The rims come back in good shape but every time I bring it to PM BMW something else ends up wrong with the car when it didn’t have the issue prior to arriving. For example, the rims are mounted and balanced and then when I get the car back the wheel alignment is way off. Go figure wheel alignment isn’t in the axiom warranty and obviously PM BMW wants to make the $ for the alignment (wheel alignment estimate is at least twice as much the cost compared to local mechanic) since they didn’t make it for the rims.Staff isn’t friendly and do nothing to make the customer happy.Won’t buy from PM ever again.

Ta
Review №24

It was nothing but great experience at Paul Miller. Especially how Leo Santos went above and beyond and made my purchase awesome. I definitely recommend to check them out if you are in the market for a new or pre-owned BMW and look for Leo. Thanks a lot guys.

La
Review №25

I had the most awesome experience working with David at BMW off Rt 23. He was amazing. He was pleasant, polite & patient. He was very knowledgeable about the BMW line of vehicles. He listen to what I wanted and found me the perfect car to suit me. I am absolutely in love and ecstatic about my new wheels. I would without any hesitation recommend my family and friends to see David if in the market for a BMW. With the help and assistance of David, I have not been more happy with a decision than this one. Thank you again David.

Vi
Review №26

Worked with Leo in getting my 528 Xi. He is really amazing to work with. He has full knowledge about the car and its features. Simply the best!!

Pa
Review №27

Worked with Leo Santos here and boy was he a breath of fresh air. I called 2 other dealerships for a lease quote on an X3 M40i and numbers were sky high. The very first number Leo gave me seemed very good and when I called the first 2 dealerships back to see if theyll beat it, they said absolutely not. Great deal confirmed! Beyond the pricing, customer service was on POINT. Leo was such a pleasure to deal with, extremely professional and also great sense of humor. Beyond Leo, the facilities are excellent and everyone we interacted with from front desk to business manager were extremely courteous and welcoming. Cant say enough about Leo and the crew - thank you guys so much!!

Br
Review №28

Arrived at dealership today for service on my 2020 X5. I’ve had a BMW company car for the past 7 years and always had it serviced here. Today, upon dropping off my company car, Dealership refused to work with outside vendor (Wheels) for payment for service on my company car (I have no option has to be done this way). Never had this problem before at this dealership. I am a long time customer. I e also purchased and serviced all of my other owned bmws there as well. Also currently in the market for a new M4 convertible in September. Funny, but BMW in Ramsey was more than happy to get me in next week. BMW Ramsey just got a new customer.

Je
Review №29

Had a great experience at Paul Miller BMW. Jay helped me get a great finance deal on a certified vehicle. There was no hassle and all the vehicles were in great condition.

St
Review №30

PM BMW encouraged me to have my Airbag Recall serviced in my driveway, and I had a 9:30 AM appointment. No one showed up at 9:30. At 10 AM I got a call from PM BMW telling me they were running late. I knew that at 9:30. PM BMW said the mechanic was about to leave and would be at my house shortly. I live 20 minutes away. Almost an hour passed before they called again to advise me that they were short handed and no one would be showing up at all. I declined to reschedule with this unprofessional, inept dealership. The service manager should have known they were shorthanded by 8 AM or earlier. Thats when they should have called to reschedule. I wouldnt have minded. That would have been professional, and given me an opportunity to reshuffle my day.No one ever offered an apology. This is PM BMW at their best. The next day I received an automated thank you email from the General Manager thanking me for bringing my car to PM BMW for servicing. So service must have listed my appointment as successfully completed. Perhaps it was let your children run the business day at PM BMW. Ive been abbreviating the dealer name as PM BMW, and realized an accurate and alternative interpretation. POORLY MANAGED BMW. I will obviously not go back, and Id advise other BMW owners to avoid PM BMW Service.

ca
Review №31

Leo Santos and crew made it simple and easy. The car is fantastic thank you guys.

Br
Review №32

Samantha, Patrick and Rob (finance) were all excellent to work with.You can rest assured that your process will be as smooth as possible.Top notch!

Ro
Review №33

Thank you so much David for making my purchase so easy. Even though this is my third BMW this is the first time at Paul Miller.

So
Review №34

I was assisted by Jay Shah at Paul Millet BMW during my search for a used car . Jay was professional, courteous, helpful and over all extremely informative about cars which helped me tremendously in deciding which car to buy. I would recommend Jay to everyone who is in the market to buy used or new car at Paul Miller . Thanks

Em
Review №35

Pete and Ray were a class act. I drove from long island NY to obtain a vehicle that I had been searching for and they were both so friendly and helpful. Peter was especially very helpful, very knowledgeable and very prompt with his response to questions. I had most of my new lease transaction completed prior to walking thru the facility and they made the rest of the car leasing experience very quick and efficient.Ray was very meticulous and detail oriented, the entire process was very smooth.Dr. Del Priore.

Ja
Review №36

My first Bmw & Tony was beyond helpful & professional. The staff were very friendly & time efficient.

An
Review №37

So many cars to choose from, great customer service . The dealers go above and beyond to make sure you are happy when leaving the facility A++++

Li
Review №38

Everyone who helped us, especially David and Michael made the whole experience seamless, highly recommended!

T
Review №39

Sales person Peter and Mike from finance were amazing! Theyre helpful, patient, and very knowledgable. We received an amazing deal, definitely unmatched by anyone else. We love our new 2020 BMW x5 Sport! Thank you guys!

Ev
Review №40

Great experience here. My sales person David Guzman was knowledgeable, professional and looked to make the entire experience a breeze, which it was. From the sales manager to finance, everyone was a pleasure to work with.

Ro
Review №41

Chris Weaver is our sales man and he is so patient and understands the needs of his clients. I purchased a 330i in November and went back to him in April for an x1 for a second car. Awesome customer service with him and at BMW! Will see him when our leases are up in 3 years :) Go see him, highly recommend!

La
Review №42

I just purchased a brand new car and am so pleased with the service that I received. Leo Santos was so patient with me, he was so helpful, and knowledgeable. I will definitely be recommending friends and family to Leo Santos this particular BMW dealership. Thank you!

Th
Review №43

David’s the man!!! Even during these tough times as a buyer in the car market he hooked it up. Love my new 330i.

Al
Review №44

Jose Jimenez in service was absolutely great. I highly recommend requesting his as your service advisor.

Ch
Review №45

Just purchased an M4 from David. Excellent customer service and still communicates with me after the sale. Never been happier. Thank you to Patrick the BMW Genius as well for the tour of the car. Appreciate it fellas

Jo
Review №46

Just purchased a 2018 4 series and i wanna say even tho im missing the tool kit in the trunk this dealership is amazing and big shoutout to leo santos and the finance team they were amazing and made it easy for me.

Th
Review №47

David Guzman did a great job helping get my X1. He was friendly, helpful and did not haggle with anything. I would recommend David to others.

C
Review №48

I had worked with another BMW dealership in NJ previously, they were always solid, no issues. This was my first visit to Paul Miller BMW, and I was partnered with Client Advisor, Leo Santos. Im a succinct shopper, I had done my research on what I was looking for and simply wanted to get a deal done if all worked out. It more than worked out, Leo was knowledgeable, courteous, personable, efficient and simply made the whole process of trading my car in for another...seamless, highly recommend the Paul Miller BMW team.

At
Review №49

Great dealership and very helpful. Leo Santos was our salesman and he was great and really helped us find what we were looking for.

Yo
Review №50

Very professional and friendly. They will get you what you want. I was totally satisfied with service and vehicle I just received. Everyone at the department contributed their role to make the experience to be perfect.

Li
Review №51

Love the overall experience. I was introduced to Paul Miller and Levinston through a friend who recently purchased a car. At the first moment of the intro, he was attentive, thoughtful, patient and paid attention to every detail of the process. Post purchased, he Followed. up to ensure I was pleased with my purchase and helped me through the registration process. I would recommend Paul Miller BMW anytime.

Su
Review №52

I lease bmw 530 I from this dealership when my lease done they call us we give you better options keep this car preowned manger was very rude with us charge over 1000 dollars inspection fee he said if you not keep this car we will charge damages whatever is the bill you have too pay we have good credit but they still charge over interest rate

Ed
Review №53

Even though i didnt make a deal with David Guzman, he went above and beyond his own control trying to get me a better deal. Thank you for your time David, maybe in the future we will work things out.

Sa
Review №54

Overall experience at this place has been extremely pleasant. The people here are knowledgeable. They did not push on anything and were keen and observant in the requirements and given the best they can. Few improvements that I will look from them though was, my brand new car has been driven 110 miles before I received it. The quick training to use voice control in BMW has covered few features that were not available. But in essence, I am extremely pleased with the way of their professionalism, quality of product delivered, delivering it to home etc. Great job Team Paul Miller BMW. May you be more successful in the times that come. Cheers

Br
Review №55

Frank Law was exceptional in his assistance with two BMW vehicle purchases. He is a genuinely good guy who went above and beyond to assist on both purchases. He is an easy individual with whom to work and an exceptionally nice guy. I would recommend him without concern. Very good guy.Ray Oliveira was great as well. Helped me get a great deal on new M4 and even had wheels swapped out for me. Made the entire process very easy. Highly recommend this team

Di
Review №56

It was a great experience to purchase a car from Paul Miller BMW again.

Mi
Review №57

I have not bought a car in a very long time, I was nervous to come into contact with the same stereotypical salesman always trying to get you to buy the latest model or the highest package. Fred (car salesman) and Ray (finance) were AMAZING. They were personable, friendly, honest and knowledgable. Thank you so much for getting me into my first BMW, couldnt be more satisfied!!!

To
Review №58

I had a good experience here buying a new BMW X3. Frank was kind, informative and patient. Price negotiations were honest and fair. Planning to come back for maintenance due to customer service.

Mi
Review №59

My experience at BMW has been outstanding . I worked with a professional salesman Jerzy Kutyla and he didnt waste anytime and got me where I needed to be to close the deal. He helped me in ordering a new X7 and gave me great advice. Additionally when I closed on the X7 the young man who took me through my vehicle and showed me the tons of tech was awesome and patient. Lastly the finance manager was outstanding and not heavy handed. He explained the benefits of the maintenance plan and the tire and wheel plans with me. He also made them affordable for me to add to the entire deal. Bottom line is I could be happier with my decision to purchase the X7 from Paul Miller BMW!

Ra
Review №60

Had a not so good experience the first visit,didnt name drop and visited the next day..Did some research and found a salesmans that was highly recommended..His name was Guzman..And he wears pink socks with Palm trees..This guy was awesome and a true professional...Guzman and Mike the finance (hope thats the Manger name)made my family and I feel at home,Happy Holidays to everyone at Paul Miller BMW THANKS MIKE

Al
Review №61

We went there and they actually had the car we were interested in, which is a huge feat in itself! They made the process easy & smooth. We worked with Dave - he was great to work with!

Ra
Review №62

Buying a car can be a very stressful experience. I haven’t bought a car in many years and I was expecting to be pressured and taken advantage of since I am a woman. Well, my experience was quite the opposite and I was pleasantly surprised! My salesperson was David and he was exceptional. I never felt pressured by him and he was very patient with me – such a nice guy. If you are in the market for a BMW then this should be your first and last stop – ask for David!

Wi
Review №63

Had a great experience at Paul Miller. We worked with Frank. A + dude. He is straight forward and honest and was extremely patient and answered all of our questions. He isnt pushy and will try and get you the best deal possible. Definitely work with him if youre in the market. Hell do his best to get you the best deal. Ill definitely be coming back when my lease is up.

Da
Review №64

Great same day service without going to the dealer.Did everything online with the sales advisor, Frank Law and he even delivered the car to my driveway.From getting the quote online, getting all the paperwork via emails, and getting the key to the brand new X3, it was flawless, easy, and safe.I cannot go back the old way after this experience.Thanks Frank for the awesome service and I’ll see you soon for my next purchase... on my driveway.

Me
Review №65

I recently purchased a BMW X5 from Paul Miller. I knew what I wanted when I went there. I walked in without an appointment and was greeted right away. I was assigned to Tony to assist us. From start to finish Tony was excellent! Very friendly, warm and knowledgeable. This was my BMW purchase and he answered all my questions I had regarding the car. This is such a great experience. Then we went to Ray in finance. In the past I have always dreaded this process. Ray and Tony made it such a smooth process. We will purchase from here every time. Great overall experience.

Do
Review №66

I strongly recommend Tony Herrera for his great service and dedication in help me in every possible way to get the best deal for me when Buying a car.

Mi
Review №67

Jerzy was my sales rep. He was of great assistance and was able to get me in a car, I was very pleased with his service and will be back in 6 months to upgrade. Great customer service.

Aa
Review №68

I had a great experience at Paul Miller BMW. Tony Herrera walked me throughout the process and helped me make the best decision for my needs. This is my 1st BMW and I am loving my 2021 BMW 280i gran coupe. I highly recommend working with Tony if you are interested in BMW.

Ge
Review №69

We just Leased our 2nd X-5 from Paul Miller and the experience this time around was equally and even better then our 1st Lease there which was awesome.Our sales person Brittney Szucs was amazing and worked hard to generate the best deal for us which we were very satisfied with.Brittney along with her colleagues Mark (Technical support) and Mike (Finance) were great at making sure we were well informed about our new X-5 operation and all the terms of our Lease. They did this in a no nonsense fashion and got us on the road quickly.If you are looking for top notch Brittney is the person you want to ask for when visiting Paul Miller Wayne. We are extremely happy with how easy she made it for us to make a great deal and spend very little time at the dealership.Paul Miller Wayne is now our go to and we plan to have a great long term relationship with them as the sales and service stands out and there is little reason to look anywhere else!George R AndersonAnderson Electric Corp.

Ge
Review №70

Fred Barden was just great to work with. thank you

Pa
Review №71

I am on my fourth BMW from Paul Miller BMW. Its a fantastic dealership from sales to service. I have had two X4s, one 3 series and one X7. Tony Herrera is outstanding....a class act and a sales person who has your best interest in mind.Great Dealership!

Jo
Review №72

My salesperson Chris Wever was extremely patient and knowledgeable. He did a great job in following up to make sure I got all my questions answered. I would definitely recommend Chris and Paul Miller BMW

Pe
Review №73

Great dealership, honestly, the people here know what they are talking about. Service is phenomenal, have been doing business with them for about 6 years. Everything is upfront, and explained in detail If you have questions.There are good people that work here, simple as that. They will tell you what’s necessary and what’s not, there’s a sense of loyalty I have to this place, there are closer BMW dealerships around where I live. But will always take the time to drive up here.In addition they are an authorized M Performance dealer - I had the M performance exhaust installed here on my car. So you can tell that the technicians are skillful.I recommend this place to any one. If you are in the market, give them a try, If you need service, see what they have to offer.

Ca
Review №74

I have purchased/leased 17 vehicles in my lifetime, and my recent experience purchasing an X3 from Paul Miller BMW was one of the best. Frank Law, the Client Advisor, helped me identify the vehicle in stock that had all of the features I wanted and, more importantly, was consistent with my needs. He didn’t try to upsell me. Financing the vehicle was an equally pleasant experience. Michael Medwin, the Finance Manager, helped me get the best financing arrangement. He also took time to understand what my expected use of the vehicle would be, so that he could recommend the most appropriate warranties and protections. He didn’t try to pressure me, and that meant a lot to me. Overall, the experience was exceptional, and I would highly recommend Paul Miller BMW and, in particular, Frank and Michael.

An
Review №75

I’ve been a customer of Paul Miller BMW for 18 years so far. Levinston Haylton is a salesperson I trust and wouldn’t dream of going to anyone else. He looks after my best interests and never lets me down. I just picked up my new car and absolutely love it!

Fa
Review №76

I love everything about Paul Miller BMW in Wayne, NJ. This is the first time I bought a car from a dealer and thanks to Paul Miller BMW staff to make it very easy for me. The dealer, Tomasz, was really helpful and went over every single detail and helped in making the transaction very smooth. Even the financial manager, Patrick was very courteous and professional. Great guys and a great place to buy a car. I love my BMW 328i xdrive.

We
Review №77

I went to Paul Miller BMW to purchase the ultimate driving machine. I worked with Leo, the pre-owned Sales Manager and I couldnt be happier! I worked with Leo to have my vehicle serviced recently and upon walk-in Leo assisted me and coordinated my regularly scheduled service. The vehichle was returned to me washed and serviced very quickly and I was thrilled! I highly recommend Paul Miller BMW and look forward to working with Leo and the team at Paul Miller BMW for all of my service and purchase needs moving forward!

Wi
Review №78

Best car buying experience I’ve ever had. Thank you, Matt Wood!!

Tr
Review №79

Great experience with salesman Peter, he will take good care of you!!

Ge
Review №80

I had a great experience with Paul Miller BMW. The sales rep I worked with, Leo Santos, went above and beyond to accommodate my needs. Would highly recommend this dealership and specifically Leo!

Jo
Review №81

I had a great experience with the young lady who did the preliminary inspection on my car. The gentleman who greeted me said they could not assist me without an appointment, but the young lady overheard and walked over and said “you’re here, I’m here, I’m not going to send you away.” That made a brief frustrating moment feel a lot better for me. she was very thorough and helpful in answering every question I had.

ka
Review №82

Nice and friendly dealership. I was looking for a 2020 X3 but this dealership offered me a 2021 X3 at a surprising price than other dealerships. Other dealerships are not even interested in selling the 2021 cars as they want to sell all the 2020 inventory first. Salesman David Guzman is really good and very patient. He offered me the best deal.

Jo
Review №83

I am very disappointed with the work that was done to my car I asked him three times to fix my headlight I got my car back with the headlight still in the cupholder and headlight not replaced smh🤦‍♂️ My car is also a lot louder than when I first dropped it off I wish I never brought it in for recall

Pa
Review №84

Michael Medwin and Frank Law went above and beyond to get me into a great car at a great price. Ask for them when shopping here for a good deal. I found a crack in the bumper and they replaced the whole bumper for me for free. I would recommend this dealership to all my friends and family.

La
Review №85

I got BMW 330i xDrive from Paul Miller BMW last week. This was the best experience comparing to many other car purchases in the past. The staff was very knowledgeable, helpful and organized. Paper work was smooth and quick. I would highly rate and recommend this dillership. And of course, I love my car, its my second BMW, and once again it proves to be the best. I enjoy it every moment I drive.Thank you for great service and and driving experience!Lana

Jo
Review №86

Diana Martinez was very thorough throughout the service process. From making the appointment, her friendly reminders to signing in my 3 Series for needed repairs she made the service experience enjoyable. She is an an excellent representative of Paul Millers service staff.

Ha
Review №87

Carl in sales and Rob in finance were extremely patient, kind and helpful. Highly recommend coming to this dealership!

Sh
Review №88

A special thank you to the staff that I interacted with. throughout the sales process. Rose Leo Ray and Patrick. Test drove 2 2018 440i’s convertibles with my fiancée one black and one charcoal gray with red leather interior which was the car I subsequently chose . The staff was great and Leo (Sales Consultant) was very forthcoming right from the beginning and very easy to interact with. Patrick aka “The Genius “ gave me a quick tutorial on the operating features of the car before I left the dealership and was very thorough yet simplistic . Spent a few minutes with the Finance Manager Ray signing seemingly endless paperwork LOL but that comes with the territory. Last but not least Rose who was the initial contact who got the ball rolling. I’m extremely happy with my car and have received several compliments in the short period since I took delivery of the car on Tuesday May 25th. My fiancé who is not a car enthusiast by any stretch is enjoying the car as well. Thank you again 👌🏽👌🏽👌🏽

Me
Review №89

The team at Paul Miller in key positions, are great. As a prior owner, I depend on Ken the Service Manager and his staff like Denice. In the Sales office, always a stressful give and take, Leo and Brittany were fantastic. Brittany has many years of experience to lean on and yet maintains enthusiasm and was a solid advisor. Also, one car was for my children and she set up the showroom with a balloon for them and we had great fun as a result! Rob the last stop when you have to settle the finances, is also experienced and very thorough. And Patrick met with us all and went over our cars and was a positive and fun last stop on our car buying journey. The only ding, is that many of the staff is not wearing a mask or wearing it improperly, which at this time, makes spread a concern. In a public facing business, it is not an option at this time. Overall, a great experience!

Jo
Review №90

Buying cars were always dreadful for me except this time. Tony gave us a fair deal & he made the process easy. The car was handed off with ease & pleasure. Carl helped on setups & showed us the available features as well. These new car technologies are a bit intimidating at first. So having a knowledgeable person go over It made it very helpful.

bi
Review №91

My rep was Tony and service worker was Mack I believe both great guys and made My visit quick and painless even though I got to walk out with the car of my dreams … thanks guy, I love it there‼️ Lol

Li
Review №92

What a great experience buying my new car fromTONY HERRERA at Paul Miller! I have bought many BMWs from other dealerships in NJ and this was clearly the best. He gave me a great, detailed, transparent quote upfront so I didn’t have to waste my time with endless negotiations with other dealers. He also is a really nice guy. I highly going to Tony for your next BMW!

Fr
Review №93

Bob the service manager was extremely professional knowledgeable friendly courteous as well as informative! He messaged me with every detail of the vehicle. The vehicle was repaired in record time. I would 100 percent recommend call Miller BMW specifically for this first service department.very impressive.They offered so drop the car off at my residence and also detailed the vehicle while being serviced. A÷÷÷÷÷

Jo
Review №94

Matt wood has now sold me 4 cars. Throughout the years he has always been professional, courteous and treated me with the upmost respect. Paul Miller is very lucky to have him.

ju
Review №95

Paul Miller BMW helped me get the best deal possible on my 2018 530e. Very satisfied with the service given to me

Ev
Review №96

Phenomenal service! David Guzman was very knowledgeable and worked within our budget. I would definitely recommend him and the team at Paul Miller BMW.

Je
Review №97

I submitted a online build sheet for my BMW to Paul Miller BMW. Carl Hackney, contacted me and told me they had a similar trim on the lot. I came in to see and test drive the vehicle. Carl, had the car and keys ready to go. Carl was attentive, informative, answered my questions and concerns, has a great work attitude. After test driving the car we sat down and began to talk numbers. Carl and the Sales manager Ryan worked out a fantastic deal for me. Although the vehicle had a different trim than I wanted, Carl told me if I wanted to order that particular trim they would still honor the negotiated price. At the end of the day I was satisfied with taking with the offer they gave me and purchased the vehicle. The next thing I dreaded was the finance process. I have bought and financed many cars and every time I step foot in finance it’s pressure to buy extended warranty. What’s different at Paul Miller Bmw? I walked into the finance office Rob began my paperwork explained everything to me, he kept the extended warranty for last, he thoroughly went through the extended warranty and asked me if there was anything I was interested in? I was up front and honest with Rob and declined. Rob was ok with that and did not try and pressure me to buy anything. I was in an out of finance in 5 minutes. Carl sat me down in my new car, took the time out to show and explain to me every function and feature the car had and how to use it. My overall experience at Paul Miller BMW was 10/10. This is how it should be done at every dealership. Note* I drove over an hour from where I live to come to Paul Miller BMW to experience the Paul Miller difference. I do not regret it. Worth the drive. They really make you feel welcomed. Carl, Ryan, Rob thank you all for the pleasant experience and thank Mike for the funny knock knock jokes and Ric Flair “Woooo”

St
Review №98

Had one of the best experiences with BMW yet & this is my 4th one! Brittney was great to work with!

La
Review №99

This was my first purchase with a luxury dealer and Frank and Mike made me extremely comfortable. I was supported in picking my ideal vehicle and educated on the process. Thank you

Ed
Review №100

Brittney was very helpful and made the entire process easy. The product speaks for itself. What makes the difference is the process to achieve the inevitable.

Information
100 Photos
100 Comments
4.7 Rating
  • Address:1515 NJ-23, Wayne, NJ 07470, United States
  • Site:https://paulmillerbmw.com/?utm_source=google&utm_medium=organic&utm_campaign=google_my_business
  • Phone:+1 973-696-6060
Categories
  • Auto parts store
  • BMW dealer
  • Car dealer
  • Car repair and maintenance
  • Used car dealer
Working hours
  • Monday:Closed
  • Tuesday:9AM–7PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Offerings
  • Car rental:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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