Sm
Smoky Mountain Steel Horses
82 Locust Dr, Waynesville, NC 28786, United States
Comments
Ju
Review β„–1

Ive been riding my Indian around the States for weeks now, done some good miles and have been enjoying it very much until ..Needed to get some new tires so was headed South to Memphis, did not know the Indian dealer was closed. Long story short, called around and the closest Indian dealer was Smokey Mountains Steel Horses in Waynesville.Spoke with Cameron and secured a set of white walls.Limping my Chief across TN, made it. Cameron (who is short staffed) managed to fit me in across a busy schedule. Got my tires fitted and ready for the next part of my journey.A massive Thank-you to Cameron and his team for their professional attitude and work ethic, ensuring my Safety with new tires.Professional, courtesy, and Safety minded.I would recommend this dealer to anybody that is in the area, even if just passing through, pop in and say hi πŸ‘‹Thanks again guys, youre the Best πŸ‘Œ πŸ‘PS.. see Southern Thunder-Harley review

Ky
Review β„–2

Great place to do business! Well worth the drive from Knoxville. Mike was great, the guys in parts and service are great. Will buy from them again.

Me
Review β„–3

Cameron Estes is awesome in the Service and Parts Department. We had someone back into our Springfield within the first 2 hrs of our vacation in NC and we are from WI. Cameron had the service department go through the bike to make sure we would be safe to drive it the rest of our vacation in the mtns. The dealership people were all so friendly and great customer service. They have most Indian Aparrel I have every seen at any dealership. Highly recommend.

Er
Review β„–4

We were doing some mountain riding and I’ve been needing to get my PIN number witch involves having the dealer hook up my bike to the computer. Stopped in to smoky mountain steel horses and ask service about it and they said sure thing. I’ve never dealt with a friendlier and more willing staff from service to motor clothes. Great experience. Will make a stop there next time we’re up that way.

Ja
Review β„–5

I was disappointed at the Indian experience today. We had visited the wheels of time museum and as current Harley owners we thought we would investigate Indian ownership. One of our friends is in the market for a larger powered bike and according to the museum an Indian was an option. We walked in the door, six of us, and were treated the entire time as if it was a β€œ pretty woman moment”. Guess what, we had a trailer and money to buy! The employee, who think was a salesman, never once mentioned any details about the bike we were looking at or any thing on the floor. The inventory was low only six used bikes on the floor, one of which my friend was considering. But the β€œsalesmanβ€œ never mentioned price, mileage or any information. We will visit an Indian Dealership when we return home, but honestly this review is to prevent anyone from wasting your time by visiting this dealership. Not sure how they stay afloat but it won’t be for any business of ours.

Ja
Review β„–6

Very nice people and great customer service. Had a missing screw on one of my dog lights for my 2012 Yamaha v-star 1300 and went to see if they had an extra screw since the hardware stores were closed. They found a matching screw and lent me the tools I needed to put it in all for no charge. They’re great people and are very knowledgeable about motorcycles.

Tr
Review β„–7

I gotta give a shout out to Smoky Mountain Indian for changing the rear tire on my Roadmaster without any notice. They went out of their way to help a traveler in need...

Ma
Review β„–8

Have a 2015 Chieftain. Been dealing with SMI since 2015. Never have had a problem. Service is great, People friendly. Always feel welcome.

Jo
Review β„–9

Mike and Cameron in parts are awesome folks to work with! They were loads of help, working through some issues along the way, to get this trunk setup for my Challenger and helping track down a set of lower closeouts for me. If youre anywhere in NC its worth the drive (or ride) to go see them!

Wi
Review β„–10

These guys are awesome. They went out of their way to help me get my bike back on the road. I would highly recommend them for all your motorcycle needs

Ma
Review β„–11

These guys helped me out big time. 2500 miles from home and in need of a tire. They squeezed me into their books and I was on my way. The staff was great and even told me of a place to grave some food while I wait. Thanks.

De
Review β„–12

Super friendly staff. I bought a new pair of riding boots and a sweatshirt while on vaca in North Carolina. Big store. liked it. Cant wait for riding weather again.

Sc
Review β„–13

Had two tires put on before my trip to the smokies, noticed a slight noise coming from right side of my bike. Stopped by Steel Horses and had a belt adjustment and I was back on the road in no time!Thanks to the team for getting a quick fix and letting me enjoy my vacation.

Ri
Review β„–14

Large soft goods inventory, which is hard to find these days! Clean shop, friendly staff and everyone has a smile. I will definitely be bringing my bike here for service.

Br
Review β„–15

We came up for the Maggie Valley bike week event and stopped off to look at some bikes. They only had a couple bikes there which was disappointing. They did have a huge section for merchandise. They had a great band out front with a nice spread of dogs and treats. The staff was friendly and willing to help. 4/5 only cause of amount of bike selection.

br
Review β„–16

On a 11 day trip. On day 5 i realized that my tires were dangerously low on tread. Arrived at store when they opened and they fit me in. Everyone was friendly.

br
Review β„–17

Had some cool accessories but the selection on motorcycles was way less than the picture would lead you to believe

St
Review β„–18

Just bought my 2nd motorcycle from Smoky Mountain Indian, a 2021 Indian Vintage.This is by far the best motorcycle dealership I have ever done business with.If you are thinking about buying a big V-Twin, you owe it to yourself to test ride an Indian at Smoky Mountain Indian.Awesome motorcycles, awesome people.

Do
Review β„–19

The Indian Motorcycle Team of professionals at Smokey Mountain Steel Horses is staffed by absolute Rock Stars! From Mike in sales, Cameron and Mike in service to all the Technicians, they are intelligent, focused on customer needs and willing to think outside the box to provide solutions. I only spend money at businesses that provide personable customer service, I will be spending more at this establishment.

Ja
Review β„–20

We have purchased many motorcycles in four different states and Smoky 110% the best.

St
Review β„–21

Traveled from Texas to ride with two other friend to ride around the Maggie Valley area for 5 days on the bikes. We had plans to Ride the Dragon on a Tuesday and noticed the night before I had a questionable tire on my Harley Fatboy. I called the Store at Opening Time on Tuesday morning and talked to Cameron the Service Manager and politely explained my dilemma and riding plans for the day with my friends. I asked him to do his best to work me in. I arrived around 9:30 am and will say that Shane in the Shop had me in and out in about 1 1/2 hours which was fantastic for an emergency call to get me back on the road safely and reasonably priced. Thanks to Cameron & Shane for great service and highly recommend their Service and Lines of Bikes. Would do business with Smoky Mountain Steel Horses again when in the area

pa
Review β„–22

I had a flat on my Harley while traveling and they got me in immediately replaced the tire and I was on my way. The tire was ruined because I rode on it too long after airing it up going there. It went down fast. The staff was very helpful and courteous.

Re
Review β„–23

We was in Maggie valley for the slingshot rally and was having issues with our 2020 R Automatic shifting. We called to see if they could look at this for us the same day. And despite being totally booked for the day they got us in and fixed within a couple of hours. This place was amazing they did the update and took care of our problems and runs and shifts better than it did the day we bought it. What’s sad is the dealer we bought it from in Ohio wouldn’t even do the update. I can’t thank these guys enough for getting us back on the road in a short period of time. If you are in this area give these guys a call for any of your needs.Thanks again for everything!Recco and Jennifer

Ra
Review β„–24

Got my friends Harley in for service quick. Road Glide. Harley couldnt support the tire exchange. The guys at Indian had the correct size in stock and got us back on the road. Thx team Indian!

Do
Review β„–25

I thought I had a front-end issue with my Springfield during a motorcycle trip. The service folks rolled my bike into the garage to give it a quick check and reassure me that everything was OK. Hats off to the team for taking a look on very short notice.

Is
Review β„–26

I recently drove 5 hours out of my way to this Indian dealership because of the selection they had. As I sit here with my new Indian FTR 1200 S, I am having a incredibly hard time finding anything negative to say about my experience other than the gas money to and from the dealership. Customer service 10/10. Sales, 10/10, service 10/10 etc. Not only did they let me negotiate a price they also gave a considerable amount of merchandise to me for being a first responder. I DEFINITELY recommend this dealership for any and all services and other dealerships across the county could learn from the team at Smokey Mountain Indian Motorcycles.

To
Review β„–27

I would like to thank the crew at Smoky Mountain Indian. My normal motorcycle inspection station got overly critical of my front tire just before a big visit from family, and planned motorcycle weekend.I looked every where to get my Victory a 21 inch tire in short order. No other Indian shop within 1 hr. and definitely not Harley ( they will only do maintenance on a Harley, according to service department in Swannanoa location) either had a tire or could get me in quickly.Mark in parts had multiple 21 inch tires, Cameron said he could fit me in the next day. So I drive an 1 1/2 to this beautiful shop, and Shane applied his expertise, in very quickly inspecting the bike and replacing my front tire. I owe these gentleman a big thanks for a glorious weekend of fantastic memories. I’d been looking forward to it for 8 months and thought it was ruined. I swear I could’ve eeked out another month of riding on that old front tire😜 It worked out for the best, with there great service I had a better safer ride.

A
Review β„–28

More like a clothing store, only 3 motorbikes in display πŸ‘ŽπŸ‘ŽπŸ‘Ž(OK, understandable ... supply issues πŸ™ƒ - thanks for clarification)

A
Review β„–29

Cameron & Corey, my angels!Im riding cross country on my Victory XC when my turn signal switch started acting funny. It would not turn on the turn signal randomly. I had stopped at Maggie Valley and only had a day before I started for the next segment of my trip. Desperate, I called Smoky Mountain Indian Motorcycle. Cameron asked me to come over and have Corey look at the problem. In less than 30 minutes, Corey had figured out what was wrong and fixed it! Awesome! I was out in less than an hour! Cant thank the guys enough. Its people like Cameron and Corey who make me believe in humanity! Truly my angels, you guys! You rock! Wish you the best!

Ji
Review β„–30

Great people and best selection of clothing and accessories of any dealer we have been to. Went for demo days, rode several bikes and had a good time

ch
Review β„–31

Very kind and good people. They are efficient and informed. I enjoyed meeting and talking to them.

Bu
Review β„–32

I was coming to the area for only a few days so I decided not to drag my bike up and to rent one to ride in the mountains (I live in the vast sea level flatlands called Florida!). When I called to find out all the details I spoke with Deanna who was super knowledgeable and super nice!!! Upon arriving at the dealership I was amazed at the size and layout, just a beautiful store!!! Knowing I had only one day to ride Deanna took awesome care of me and had me on the bike in no time!!!After getting back to where I was staying I realized I had left my prescription sunglasses in the saddlebag!!! I called first thing and asked Deanna if she could have someone check the bags before it went out on rental. She said I’ll go check, hold on, sure enough they were there but the black soft bag they were in blended in perfectly with the black saddlebag! Just can’t say enough about the folks at Smoky Mountain Indian, thank you for a great hassle free experience!!!

Bl
Review β„–33

Great place. I drove 3 hours just to get my bike from them. They went out of their way to get the bike I wanted and the way I wanted. Very friendly folks! Easy to deal with!

Mi
Review β„–34

I just bought a new to me Harley Davidson a couple weeks ago. The bike had been sitting for 2 years and wasnt running at peak performance. After reading all the great reviews on here about Cameron and the entire staff, I decided to check it out. So glad I did. Cameron recommended the right service to get me running like I should. Also checked my tires and saw that they were dry rotted. He worked up an estimate for all the work. When I picked up my bike, it was exactly what he said it would be. No surprise charges or fees. Unlike some HD dealers. If you need a place you can trust, go see Cameron at Smoky Mountain Indian!!!

An
Review β„–35

The absolute BEST Indian dealership weve ever been to!

Li
Review β„–36

Not a friendly place. Will not stop again

Ja
Review β„–37

More merchandise than most Indian dealers. They didnt have a vast selection of bikes though.

Na
Review β„–38

We rented 3 motorcycles and rides the Dragon tail roads, the bikes was in great condition they service was amazing

An
Review β„–39

The guys are always making me feel so welcome and especially knowing I ride a Goldwing. Other places intown that represent Hondas wont give me consideration like this dealership does. Thankyou guys for fixing my tires.

Ro
Review β„–40

Very nice and friendly! Didnt mind bringing family in just to buy a few shirts. If we had a few more days in the mountains would have rented an Indian from their rental dept.

Sh
Review β„–41

We travel all around the US and visit every Indian Motorcycle shop in the area. We needed to get the crinkled chrome fixed on our bike and had started the process in another state. Cameron was very accommodating, helpful, friendly and knowledgeable! We would highly recommend this shop for all your Indian needs!

CH
Review β„–42

So I drove over 100 miles to another state to check out Smoky Mointain Indian and there service.I had them install and spin balance a new set of tires for my 2019 Springfield.They took me in at appointed time performed the service I needed and the mechanic washed my bike.Ive had this bike serviced in another state (5)x and never once did they wash my bike.So friendly staff, very professional and did everything in a timely fashion. I give them a 4.8 out of 5.0 .it doesnt get much better than this.

Ke
Review β„–43

Loved this Motorcycle shop! Such a friendly dog, too! Great Selection!

La
Review β„–44

I live about 35 minutes from our local dealership but travel two hours to Smoky Mountain Steel Horses for my service needs after a bad experience from my local dealer. Cameron and the techs have gone above and beyond my expectations and earned my business. I feel they care more about helping their customers than the almighty dollar! Highly recommend for all your service and sales needs.

Jo
Review β„–45

I was on a cross country trip and my indian chief decided that the VCM was going to short out right on I40. I got my bike towed to Roky mountain indian and I was lucky. Hands down the best techs Ive ever worked with. My bike ended up running even better than before it broke down. Fixed a few things just because they could at no cost. Friendliest staff. My bike was out for 3 days with diagnosis and repair, couldve been 2, but decided to stay an extra day. Service manager was awesome, techs were awesome. Even topped off my Dads BMW. They even called throughout the trip to make sure my bike was good. Made all the way to CA because of them.When I get a new bike Im flying out and buying from them. Then riding it back to CA. BIG FACTS!DONT HESITATE TO BRING YOUR BIKE HERE. They work on everything!Thanks guys!

Pe
Review β„–46

I stopped into Smokey Mountain Steel to get some work done on my new Indian while I was riding through the area. THEY WERE GREAT! Cameron and his crew accommodated my tight schedule, got the work done (and more!) while I was browsing their HUGE supply of clothing and accessories, and made my time with them well spent. My sincerest thanks to EVERYONE at Smokey Mountain Steel. THANK YOU! I will be back!

Jo
Review β„–47

Punctured my tire late Thursday evening. Got it plugged and aired up. Decided to just show up Friday early and hope they could work me in. They did. Cameron, the parts and service man, was very accommodating and candid. He said it would take some time, and I was cool with that. They have a great apparel section, nice showroom, friendly staff. It did take some time, and they took care of me. Shane the bike tech installed my new tire, ready to resume my riding adventures. Thanks for being a Top Standard Indian dealership, Smoky Mountain Indian

To
Review β„–48

I stopped in to buy a shirt and while there I asked Cameron Estes, the service manager, about a noise my bike was making. Before long he had a tech riding my bike and putting it on a lift in an attempt to diagnose the problem. Fortunately it was nothing serious, but even though the tech spent over an hour checking it out they refused to charge me anything. This is how a good business generates repeat customers. I’ll be back.

Pa
Review β„–49

These guys are awesome! Called looking for some discontinued Victory parts. Unfortunately they didnt have them, but they directed me to a dealer that did. Super nice, down to earth and knowledgeable folks over at Smoky Mountain! Thank you!

Ka
Review β„–50

Great place awesome people extremely helpful. We were on vacation riding the tail of the dragon and noticed our breaks were making not up to par they took care of us and got us back on the road in no time I highly recommend them ..great place we will be back

Bi
Review β„–51

Professional and courteous service. Outstanding Tech was able to troubleshoot and make proper repairs to my instrument console. Kenny has a great team. Highly recommend them for new or preowned bikes as well as maintenance/service.Thanks guys!

Dr
Review β„–52

Quick, painless experience. Awesome staff that are motorcycle guys first and salesmen second. Would recommend for anyone looking to get their next or first steel steed.

Do
Review β„–53

My husband and I were on a long distance ride and I need my chain to be adjusted. We called and they said to bring it on in. Cameron as the service desk was very accommodating and friendly and for us right in. Shane was the mechanic and he was so genuine and friendly. He spoke to us about how he wanted to adjust it and why he wanted to do it that way. I appreciated him explaining it to me since I’m not mechanically inclined. Everyone who worked there were friendly and they have an awesome store and waiting area. You can’t go wrong here their customer service is top notch.

Mi
Review β„–54

Smoky Mountain Steel Horses is a incredibly nice store and the sales staff is literally second to none. If you want anything Indian, pre owned Harley or Polaris slingshot this is the place!

Ke
Review β„–55

I was on vacation in the area and my check engine light came on. I called and Cameron said to bring it right over. They took me in and got me out quickly. Very good people at this place. Will be back next time I’m in town

Br
Review β„–56

Great dealership to do business with. Been coming here off and on for a few years, dont know why I havent made a review before now. Cameron and Kenny both are great guys, they are very helpful and knowledgeable. The guys in the service department also do a outstanding job and they are very personable. Great place to have your bike maintained whether its a Indian or a Harley it doesnt matter. Thanks for everything! I wouldnt hesitate to buy a bike from these guys, they will make you happy and feel right at home!!

Co
Review β„–57

Bought my bike here and always get it serviced here. Brought my bike in for a new rear tire and when I got the bike, the job was done right and the bike was in better condition than when I dropped it off. Even adjusted my clutch for free without asking!! You wont find a better dealer to intrust your bike to, I promise. Give Kenny a call and he will treat you like hes known you his whole life, great guy. Tell them Cole sent you. πŸ‘Œ

To
Review β„–58

1st visit to the store for a 10k mile service. Treated like I was the best customer they had. The entire staff made me feel like they truly appreciated my business.

Mi
Review β„–59

Have an 18 yr old victory only mechanics within 100 miles that can work on it. They were happy and willing to check it out and see what was wrong good prices great people

Ri
Review β„–60

Very nice dealership

SU
Review β„–61

Great place with excellent customer service. My husband took our Harley in for an inspection and service the guys were awesome! They even gave him a ride home while being serviced and kept it while it rained for 2 days so he wouldnt have to bring it home in the rain. Definitely have OUR business!!

Is
Review β„–62

Very friendly workers that work with you and your budget. This is where I bought my bike and I wouldnt want to recommend any other dealership. Great variety of apparel, and bikes, and they can order parts for your bike if they dont have any in supply and will install them here. The atmosphere, supplies, and friendly workers is what keeps me coming back. Would highly recommend to any bike owner regardless of brand.

Ke
Review β„–63

If you havent done business with these folks ... You Should. Good People.Took a piece of steel in my rear tire on my Harley this last weekend. Looked like it was a done weekend for me. These guys jumped straight on it and had me back on the road in no time. They also pointed out a couple of other issues with my bike and took care of those also. All at a very fair price. Thanks guys

Je
Review β„–64

Great dealership. I had gotten a birthday present from here and it was meant for a dog. I had the receipt but it was a lil past a few months. The lady was nice and let me exchange for something more suitable. Very nice store with alot of cool bikes and gear. Buy Indian motorcycles. Harley is made in china

Da
Review β„–65

Very nice people. Very good inventory.

pe
Review β„–66

Amazing experience from start to finish! Stellar customer service with our rental. Staff was super accommodating and knowledgeable. This area has the BEST riding and the rental bike was top touch. Worth coming back to again cause there is so much we didnt have time to ride. Would definitely rent from them again.

Mi
Review β„–67

The customer service is top notch, friendly and considerate. Highly recommended. Has all the best Indian apparel!

Ti
Review β„–68

Was on vacation. These guys are great. Had us back on the road in an hour! Corey and Kenny are very knowledgeable. A+

Ru
Review β„–69

We were in from out of town...Nova Scotia, and they treated us great. Its a great place to visit, sales staff very helpful as are the service guys. Very happy we dropped in...highly recommend a ride there...

Fo
Review β„–70

Great place for Parts and Service even for Harley’s. Cameron, their Service Advisor, provides an exceptional level of Customer Service for all who seek his assistance.

Di
Review β„–71

Enjoyed taking out the slingshot for a test drive.

De
Review β„–72

We had been on the road for days needing a oil change badly, the staff was amazing, beyond words the mechanic was leaving for lunch and decided to stay to help us, not to mention did extras so we would have a safe trip, couldnt have been more happy with our service!!! Amazing job smokey mountain Indian!!! Hope to see you all again!!! Shane you rock!!!

Gr
Review β„–73

KENNEY JOHNSON IS THE MAN. HE WILL HOOK YOU UP AND MAKE THE PROCESS VERY EASY. HE KNOWS BIKES, INSIDE OUT.

Ro
Review β„–74

So I was driving along and had a check engine light on. I drove 8 miles to specifically go get it checked. I walked in the dealership and went straight to service. The guys being the counter dropped what they were doing and immediately pulled my bike in. Corey (mechanic) quickly found a detonation sensor that was melted to one of my cylinder jugs. Fortunately, they had a new one in stock. They quickly fixed my problem and I was out the door continuing my ride. The group her was top notch and I would highly recommend them for your service needs. This place and these guys impressed me.

Ma
Review β„–75

I had a great experience buying my new Scout Bobber from Mike and the rest of the folks at Smoky Mountain Steel Horses. I drove 3 hrs from Atlanta to buy my bike from them. Great deal from genuine and honest people. I’ll be back.

Th
Review β„–76

Good people

Ra
Review β„–77

Never rent a bike from here. The General Manager is terrible with customer service! We rented a bike from him when they opened Saturday morning. He said to be back by 5, which is pretty early but understood. On our way back, we hit a major thunderstorm but instead of stopping, we continued back in dangerous conditions to try and make it. When we arrive at 5:05, the building is dark and we see the rental manager leaving on his bike down the road! No one was there! We had no choice but leave the bike there with keys in it, we repeatedly tried calling his number with no answer and no voice message pickup!! This is unacceptable behavior for any rental outfit and the worse service I have ever seen! We are still trying to resolve what to do and how to reverse multiple extra days rental charges! The sales side seems nice, but the rental is not something I would recommend ever. Stick to Harley who know that your customer may be late if it is storming.

Aa
Review β„–78

Went to this dealership just to look. Walked away with a 2018 Chieftain Limited! All because of how we were treated. These guys were outstanding!!!! Sales went out of their way to make sure my wife was happy as well as the guys in the service department. Once again thanks Waynesville Indian thanks for the great experience!!!!!!!!!!

Ma
Review β„–79

Excellent service, took my bike for its 15k service and they worked me in that day. Very knowledgeable and professional staff, best prices in the southeast, and a great ride. Well worth the four hour round trip.

Ch
Review β„–80

When no one in town could get to my motorcycle inspection that day I called their shop and they said come on in. I rode over and one the mechanics that was working on another bike stoped and gave me the inspection right away, sorry I couldn’t remember his name but he was super friendly and courteous.I will be back when I need service.

Je
Review β„–81

I want to make one thing abruptly clear, I absolutely LOVE Indian Motorcycles. I bought my bike in Lowell and have never been disappointed or let down by an Indian dealership until I went to this one. I needed new tires put on that I bought elsewhere and wanted them put on by a V-Twin motorcycle expert. Thought I would find that at Indian Motorcycle Smokey Mountains..... With the exception of Cameron, that was NOT the case. The tires were put on correctly and there was no issue brought up about me buying tires somewhere else and having the dealership put them on for me. Well, a few weeks later, I was doing a fine tooth cleaning of my bike and noticed some damage on the front fender. I called Indian and talked to Cameron and told him what had happened. Mind you, I had JUST gotten my bike back from Indian Motorcycle of Greensboro from being repaired from a lady hitting it while it was parked! So this was practically a brand new bike again with NO marks on it! After conversation with Cameron, he told me they didn’t see anything happen on footage but they could no longer pull up the footage because it doesn’t stay on their database long......Oooookay! I kept calling and calling only to be put off time and time again. Make a long, on going story short, after emailing back and forth with their operations manager, I still till this day have not gotten my fender fixed even though I have documented proof of them saying they’ll fix it. Oh, and the last email I received from that manager suggested that I did the damage myself and just wanted to take advantage of his dealership. So now, it’s been filed with my insurance and I plan on making sure people know what they’re walking into and who they’re trusting!Update: Since this event transpired, Cameron helped me A LOT to make sure I was taking care of and my bike was fixed. Still havent had that conversation with Darlene but my bike is fixed and Cameron is the FREAKING MAN!!!

st
Review β„–82

If your in the market for a motorcycle, these guys are the ones to go see! I worked with Kenny and Mark and they went out of their way for a easy transaction. Great price, incredible service.Thanks guys!

Ly
Review β„–83

We were greeted at the door with, How can we help you?. After hearing our problems they addressed the issues with our motorcycle allowing us to go on our way very quickly! They were very courteous and professional. Their efforts allowed us to be back on the bike and out enjoying the mountains in record time!

Li
Review β„–84

Everyone was extremely helpful and kind. Especially Sassy β˜†

Da
Review β„–85

I was riding with a group of friends about 500 miles from home, and as luck would have it, two of them had issues. We were a few miles from your dealership so we stopped in to see if you could assist us. Although you were already busy, your service personnel took both of our bikes to the shop and immediately diagnosed the problem and had us back on the road in less than 2 hours! You guys are a pleasure to deal with. Great service and friendly personnel. Can’t ask for anything more. I’m planning on moving to the Smoky Mtn. area and you will have my business, even if it means riding past another dealership!

Ma
Review β„–86

Our friend wrecked his Kawasaki at the Dragon, since we were staying on this side of the mountains, we tried MANY shops around. Its was an easy fix but only SMOKY MT INDIAN took care of it. The bike was in and out in 1 hour and we had a chance to meet the nicest people, very beautiful show room and got to see some Indians up close. Funny thing is the same friend TRADED his Kawa a week later for a brand new Indian!

To
Review β„–87

Go see Kenny, and check out those Indians! Puts HD to shame. Worth the drive.

Da
Review β„–88

I was in the area riding my Motus when I discovered I was missing a bolt from my kickstand. I went to Smoky Mountain Indian and they put two bolts in my kickstand and only charged me for the bolts. In the process I noticed my rear tire was shot. They didn’t have a tire to fit my bike, so they got on the phone and found one for me. I went and picked it up because I needed it installed quickly and couldn’t wait for them to order one. They put it on and I was back on the road. I can’t recommend them more. Another dealership, who I won’t name, wouldn’t even touch my bike. I will take my bike to Smoky Mountain Indian regardless of brand, whenever I’m in the area and I need anything. They have made a fan of me.

Mi
Review β„–89

Went down on my Harley while riding the smokies recently. Thank God just some bumps and bruises on me and my bike. This place was kind enough to take me straight in and adjust some out of whack items. Top notch dealer

Pa
Review β„–90

Top of the line service! Words do not explain how amazing they are. Went out of their way to help me.

Ju
Review β„–91

Does not matter if you have a broken axle on a four wheeler or an old Harley that wont start. The mechanic here will take the up most care of your ride. He is meticulous with every step of tear down and repair. Just drop it off and know its in professional hands.

Ra
Review β„–92

Thought I had enough rubber to make the round-trip, I was wrongπŸ€ͺ Called their service department on Thursday, Cameron the service manager, got me in at noon on Friday, changed out my rear tire and I was back on the road. Cameron was super cool and everything went well!

Ap
Review β„–93

My husband just bought a Slingshot, his eyes just light up when he talks about it. Thank you to Mike, he was very helpful.

Ra
Review β„–94

Not thrilled

Mi
Review β„–95

Very nice store. can service most brands in addition to the Indian. They keep a large selection of new Indians and Slingshots, also a good selection of used bikes. Great people to deal with.

va
Review β„–96

My wife and I along with several other couples and individuals visited Maggie Valley, N.C. for the Thunder in the Smokies Rally this past weekend. We had a great time and a big contributor to such a great time was this dealership and its outstanding staff of superb people. I was an idiot for leaving for the rally without paying attention to the condition of my front tire. After arriving on Friday, a couple of our friends pointed out the wear of the tire. It was our 40th Anniversary weekend and I was excited to simply get out of town. Well, the first thing the next morning, we headed over to Smokey Mountain Steel Horses to check on my chances of getting a replacement. They were on my bike like a duck on a June bug. They had plenty of stock and at really good prices. The entire experience was truly outstanding and it possibly saved this dummies ass ! Thanks so much for your help folks. Sincerely, Van W. Sullivan

Ri
Review β„–97

Excellent professional service and mechanical knowledge. Much respect. Will recommend to anyone in need of assistance. Thank you.Respectfully, RichardπŸ‡ΊπŸ‡Έ

Da
Review β„–98

Great motorcycle shop. I was on the tail end of traveling cross country and discovered that my rear tire was showing thread. I was able to get in the same day for a tire replacement and oil change. Also, the service technician, Corey, was extremely outgoing and raised my attention to a clutch issues and informed me of the root cause for my faulty ABS light.

Ma
Review β„–99

I recently bought my first motorcycle at Smoky Mountain Steel Horses, an Indian Scout Sixty. Kenney was great in helping me select the right bike and making sure I was comfortable with it. I found the entire staff to be friendly, knowledgeable and great to work with. I would highly recommend Smoky Mountain Steel Horses.....great bikes and great people.

An
Review β„–100

If youre looking for a great selection of harleys, Indian motorcycles, and slingshots, The apparel and jewelry was very great looking too. They carry sizes from s,m,l,xl,2xl,3xl for men and women. They carry sizes for small children and onsies for babies. Deiane was very nice sales person. You should stop by and see them The guys In shop will set you up with a test drive too.

Information
100 Comments
4.6 Rating
  • Address:82 Locust Dr, Waynesville, NC 28786, United States
  • Site:http://smokymountainsteelhorses.com/
  • Phone:+1 828-452-7276
Categories
  • Motorcycle dealer
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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