I wish I could write a better review. I am a service dog handler, and the cashier that took my order would not stop talking to my service animal and making comments. Please train employees not to attempt to interact with service animals. I also got a protein box and noticed immediately it smelled off, once I opened up the egg I realized the egg was completely spoiled. Disappointed with service and product at this location.
Theyre always really nice to me when I go here but today was over the top just awesome!! The girl on the headset/drive through was amazing! She talked me through the lingo for Starbucks because I wanted to try something new and strong. And she was super nice and answered all of my questions. I know what blonde means now so thank you!😂 this will always be my go to location
My husband liked his caramel-frappa-whatever cold-drink although it contained very little ice. I couldnt taste the coffee in my medium-roast with an extra shot of expresso. It was almost white with cream. While waiting for my order to be made again, I took a good look around. Three baristas stood near the drive-through chattering softly among themselves. Dirt trailed from the entrances in both large chunks and smile bits, giving the appearance that it had been there awhile. There were too many flies to count including a dead fly right in front of the ordering area and LIVE flies in the pastry case. My second order was finally prepared and the barista gave me the option of adding my own cream. The flavor of the Dakota Roast with an espresso shot was very good. Its sad though that such little care is taken on routine cleanup because it really ruined the overall experience.
We picked up our pup from TCAP after surgery and stopped by Starbucks for a well deserved pup-a-chino. I really like this Starbucks for the friendly staff. Good job guys and gals!!
This was the worst caramel frappe ever!! Cant even drink the piece of crappe!!The drive thru barista was a bit$$ and did not listen to a simple order except made sure they left out and off of drink to taste nasty and very unprofessional. We order same thing every day and seriously they need a new speaker cause apparently they cannot hear, and competent people.
Love this place! Coffee addiction is real.
Long lines. Slow service. Using the scamdemic as an excuse to lock the doors and make everyone use the drivethru. The other two grocery store locations can serve you in person
Ordered your espresso with almond milk and who and caramel. Paid 5 for no almond milk, no cream, no caramel. Disappointed. Teenagers to busy talking to each other.
Great and amazing people work here and they are do hard working! Rule of thumb if you decide to go here is to order ahead. They are always extremely busy and unless you want to wait for a while then ordering ahead is the best option. They make orders quickly and accurately. I have never had to return a drink here and I have ordered some pretty strange customizations on their menu.
Came to a different location hoping previous visits to nearby Starbucks was gonna be different. Still got my coffee order wrong and had to re-explain what I wanted.. again. A LARGE SWEET FRENCH VANILLA ICED COFFEE WITH CREAM AND EXPRESSO. why is this such a challenge to make??
Coffee is never consistent. Some days they seem like they know what theyre doing and others I get the wrong thing. Just meh service. Noticed it has been this way since COVID started. I dont think theyve handled the changes well.UPDATE: Stopped here in a pinch because our local coffee shop is closed Sundays and a major fail again. Ordered an iced white mocha and was given milk and syrup with no coffee. When I told them it was incorrect I was told that it was correct and its always white; they would not remake. Ive ordered it before and its a nice shade of BROWN due to the COFFEE. After questioning the barista she just stopped acknowledging I was there and waiting for her to make it right. Infuriating. Definitely not giving this location anymore of my money, very clear they dont know how to make coffee.
Love the coffee and that you can have it made the way you want it.
Love coming here for morning coffee or a refresher. They move there lines quick and have good, kind customer service
This location is terrible!! I always ask for double cup on my order. I always have to ask this location a second time to fulfill the request. Once the barista got snarky with me about the manner in which I ordered extra hot. Go to any other location. Avoid this one. 😕
Great coffee, excellent staff!
This place always makes my drinks excellently and they’re super patient and nice.
Slowest Starbucks that exists. Been here 3 times this month and each time takes 15plus minutes for a single drink and there is only 2 other people in the store. Will not be using again till they get their stuff together. Just terrible
Love the people and the service here!!
Not very clean at all, service was slow and not friendly. I’d skip this location if you can. SO slow!!
Nice store, no matcha in stock. :(
Coffee is always on point!!!!!!! Friendly service always! Love this one!
I came to this location on my break, it’s raining and this is the only location with a drive-thru. I ordered 2 Blonde VANILLA Latte’s with Caramel syrup and told them I had 2 mobile orders to pick up as well. Get to the window and the employee didn’t say “hello” or anything, was too busy laughing and cutting up with her coworkers. She took my money and handed me my drinks, I had to remind her before she shut the window that I had two mobile orders to get also. After a few minutes she gave me my mobile orders and I was on my way, only to get back to the office, take a sip of my coffee and notice that it doesn’t taste right. Both of my coffee’s were made wrong, and I paid $10.28 for bad coffee. Don’t think I’ll be going to this location again.
Rude barista... Needs to learn how to talk to customers. Wont be back.
Good cup of coffee and a couple of frapawapas for the girls, great visit
Always amazing.
Super friendly staff! Took a moment of time to tell my daughter she was cute :)
Line is always long but worth every minute.
Always a pleasure going through Starbucks the staff is friendly and always up for surprise drinks if they are asked.
Always closed in the middle of the day, Worst Starbucks service and hours of any Ive ever been to!
We have been there several times always out of hazelnut? We were told there is a hazelnut shortage.
They always make our drinks the way we want them and with a smile.
Very nice store...Friendly helpful staff.. my drink was made with perfection
Undrinkable Frappuccino. Training needed!
The service was phenomenal. 9 cars in line and got my 6 coffee order within 9 minutes. Just not a fan of how much milk is in everything. All the drinks have a very bland flavor unless you know how to personalize them
Oh My God they are the best she even gave free cup of cream for my dog. Love them
This Starbucks is awful. My drinks are never consistent. Asking for a special request is nearly impossible. I ask for light ice for almost every drink and every time is comes back full of ice. I don’t want to pay $6 for a drink and only get about two sips out it.
I only get drinks here when my daughter or niece are with me, theyre pretty good but cost 3 times what they should which is why I dont go there often.
Excellent customer service and nice personal
Love the Black and White mocha. 💕
Very Friendly as usual. But! The drive through in the early AM is hell. Park in the lot south of Starbucks and walk in.
This starbucks is awful. The site randomly closes and it orders are right perhaps 25% of the time. Stop at a different location if you can.
Quick and easy using the app to order
Good breakfast sandwich
Best chai tea everrrr
These folks are great! Working even harder during CV19 to make sure we get our coffee with a smile! And theyre open later than the others in the area! Love supporting our local folks because they live here too :)
I drive all the way to this location and half the time they arent open during their posted hours. Closing 3 hrs early is ridiculus. Update your hours on here if you wont be open.
Very slow for mobile order (10 minutes after pickup time) but drive through pumped ten cars out in the time we waited in the lobby. I would recommend drive through and NOT mobile or lobby orders.....
Coffee has always been less sweetened compared to other baristas at other Starbucks. Ratios seem off, always have to ask for more “cold foam” or “sweet cream” “extra pump”. Something is off cause my coffee color is always dark.
Fast service and friendly!
Always fast. Getting more expensive. Good gluten-free snacks. Friendly staff, always a clean store, and good reward system with app.
Why is order ahead not available?
I hate paying for this overpriced coffee...but it sure does taste good
Great customer service!!
Great employees and service
My pumpkin spice tasted like water with cinnamon, very disappointed, and drive thru lady on 12/15 around lunch ..was sarcastic not appreciated all bc I couldn’t scoot up to order lol
Love me some Starbucks.
Great service but if in a long line be careful ordering the cold drinks as they may come across a little melted..service enough to overlook a small dislike ;)
5 stars because its one of the only starbucks in the area open until 9 pm. AND it is and ACTUAL starbucks and not INSIDE albertsons. I am so frustrated with google maps not telling me the starbucks i chose is inside of a store.
During covid 19 the cashier after handling cash and cards from different people in the drive through line grabbed the top of my cup where I need to put my mouth to drink instead of holding the cup by the base. I had to ask for a new lid. This place is just transferring germs from customer to customer beware.
I am boycotting Starbucks and will not allow them in my home or my business or my money
Extremely slow service and they had no regular coffee brewed......pretty odd for Starbucks to not have coffee brewed. On a side note, employees were not wearing PPE properly. No masks over noses.
This place is always busy...can never run in and out and the drive thru is even worse. Most things taste pretty good. Dark chocolate espresso beans are amazing and addicting!!
Very nice people. I order the wrong drink and found out after i started to drink it. They change it for me with no charge or fuss.
The atmosphere was amazing and a nice lady named paige helped me out with my drink. 10/10 would definitely come back
Very good service. Nice cool drink on a hot summer afternoon .
I love Starbucks but dont go in if youre in a hurry. Especially this one! Its like they ONLY rush for drive-through orders and dont care about making people inside wait for 20 minutes.
Any starbucks is a good starbucks
I love coming to this place
Ordered a ham and cheese sandwich and a iced white chocolate mocha. The only spread they had was a spicy sriracha or cream cheese. I really wanted mayo. The sandwich was good with the cream cheese on it! Friendly staff & great coffee!!
Sweep your floors. Please.
Dont pull off freeway for this one. Soooo slow!!!!! Seriously slow!
Went inside to make sure they made my drink correctly. Sometimes they forget the whip cream on white chocolate mocha. So I remind the girl. Get in the car driving off and I can tell my first sip in not very sweet. Pop off lid and no whip cream, ugh
As ok as ever
Love this location! Even if a new person doesnt get my complicated drink correct, someone is always more than willing to fix it AND then some! Great job guys!
Wife loves it I hate it never walk out without spending 25 bucks
Drinks always taste better at this location compared to others, down side us long lines in drive through.
This Starbucks is great. Im a local Wedding DJ so when I need to meet with a new client in the area this location is the best spot. Fast friendly service I highly recommend this location.
The staff was very jovial and courteous. They asked the right questions to ensure I had my coffee the way I wanted it.
Good coffee
This is your typical Starbucks. Thisbkocation was a clean store with courteous and professional employees. The beverages came out quick, timely and delicious. Overall I enjoyed my. Is it and would stop by again if in the area.
I already love their coffee so already 5 stars. But I had 5 teens in the car plus my mother in-law & not one of them could just order without asking our poor barista a million questions. So what felt like an hour later we got our drinks & our server got a tip for being so patient with us. They always have the nicest staff & just in case you dont know we appreciate you!
The staff is very friendly
Love it-- go to sleep dreaming about my frap in the a.m.
They made me the best Cinnamon Dolce known to man...I even made a joke about how far I would drive to have that perfect latte...2 hours from where I live...
Saturday 11:30 am shift on October 26th...whoever is on shift needs be trained on how to make an iced caramel cloud macchiato. Usually it’s done well here and the employees are nice but today when I asked nicely to have my drink remade because it was unrecognizable from how it should look, the lady at the window acted dismissive and returned the drink while it still looked completely wrong.
The manager was very rude my mom has a medical condition and was forced to wear her mask and due to this she almost passed out
Can’t really complain about the service because the car in front of me in the driveway didn’t allow me to order. She accused me of cutting in line in front of a bunch of cars that arrived after I did. The only car that was there that I was not aware was in line was pulled over. The person car in front of me refused to pull forward got off her car and approached me and demanded I go to the back of the line. So I left and took my business else where because it was apparent that she wasn’t going to move and there was already a line of cars behind me. This happened about 4:30 today.
Great place as always. The staff was very nice and accomodating.Coffee drinks met high standard.You pay more but you get more.Clean, hip atmosphere.Cozy foe socializing or when you just want to get out and be by yourself.
Great and fast
After waiting about 8 mins for an online order, I finally got my drink and it didnt have any vanilla in it! It tasted like coffee and cream! Very disappointing!
Wrong size coffee, they dumped the venti coffee into the tall cup and kept my bill as a venti.
This store is closed more than its open and its really frustrating...and when they are open the staff are young teenagers and are slow in making drinks.
Happy staff even at 6am; quick service! Delicious bagel, warm and toasty. Love skinny cinnamon dolce steamer! My fav no caffeine hot drink in all the world!
Skip the brewed coffee. Its lukewarm and never fresh. I know you cant always expect fresh coffee to be available at all times except that... its Starbucks. Pay more for the Americano and it will be fresh.
Came through this morning and since i was still half asleep i ordered a hot drink instead of iced. Instead of being bothered theyfixed it. Thank u so much guys, yall are great at this location.
Coffee was delicious. Kathy at drive thru was the sweetest lady. Great experience.