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LKQ Route 16 Auto Parts
4 Old Douglas Rd, Webster, MA 01570, United States
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LKQ Route 16 Auto Parts
Comments
Da
Review №1

Getting there was half the fun. Nice folks. Just watch the hairpin turn.

Pa
Review №2

I have dealt with ken at the Webster ( Rt 16 ) location. This guy couldn’t be any more helpful.I was actually shocked at how helpful & polite he & the other guy in the office were.Ken made sure he got every bit of information needed to get the parts that I was looking for.No mistakes, perfect every time.Thank you for all your help.

ro
Review №3

Was pretty satisfied so far to find an engine affordable n fast for my truck

A
Review №4

Called about rims...had what I was looking for in NY. They said they could have them brought to a closer location after I paid. I asked if they could send a pic to make sure the condition was better than what I currently had oh no, we dont have a picture. I asked if I could have the telephone number to where they are currently located so they can send a picture? No, they dont have a telephone number. What?! Why would I spend hundreds of dollars on something I have no idea on whether or not its going be an improvement? Before I could reply, to his no, they dont have a telephone number he hangs up. I guess these guys dont like dealing with women or someone who actually wants to know what theyre buying. VERY POOR customer service. Very poor. I would have given NO STARS but thats not the way this program works.

br
Review №5

Ordered parts about two weeks ago from lkq, and got a great price on them. They were supposed to be in a few days later but the parts were broken when recieved. They promptly refunded my money and ordered a new part for me. When the new one came in they loaded it onto my truck and the parts are in good condition for being used. Good place to go for used parts, and they were very polite through the whole process.

Ma
Review №6

Great place to get salvage parts. Helpful staff and very knowledgable. Large multi locations the find the right parts for your ride.

Je
Review №7

Helpful staff with locating parts

Gl
Review №8

I received excellent, personal service. My part was delivered on time and I was able to pick it up without any problems. I would recommend LKQ to anyone.

Al
Review №9

Great service every time. Ask for Butch in the main building

Ch
Review №10

The right part at great prices.

Jo
Review №11

Extremely helpful! I have purchased several parts for my work and private vehicles over the past 5-6 years at LKQ. The parts always arrived quickly, and Ive never received the wrong part. Im very satisfied with the folks at LKQ, and recommend them highly!

Ke
Review №12

Great place for parts.. reasonable prices.. friendly

Br
Review №13

Went there to get a part for my truck ordered it and paid for it. Thought all was good. Didnt hear from them at all for three weeks untill I went in on Monday hoping part was there. Was told by counter person that order was canceled and part wasnt available but when I had ordered it it was. So now waiting to see if refund is going to be entered back into bank account. Not a happy camper. And giving 3 star rating is a stretch.

Ju
Review №14

Most professional auto parts yard in New England. They back everything they sell.

Jo
Review №15

Really great place for car parts.

ge
Review №16

Great people very friendly! Great prices too!

Pa
Review №17

They good place for parts get you anything you need and nice guys at desk

Wi
Review №18

Great place & service

Or
Review №19

Friendly environment! Highly recommended going this place for used parts A+

P.
Review №20

They are always very helpful. They get the parts if they dont have them

De
Review №21

Actually impressive how oblivious these hillbillies are. customer service? LOL. they forced me to pay for a part over the phone before it arrived then they never called me when it came in. nice try scammers

De
Review №22

Great parts at a reasonable price. They have a large selection of cars so parts is never an issue.

ch
Review №23

Order a motor for a Pontiac g6 answer all there questions . they send a uplander motor and tell me its the same long block . now we need to eat 3/4 hours of labor and switch out manifolds, mount brackets, oil filter adapter, and motor brackets . There management just says too bad. Not for the customer at this place . Beware

Bi
Review №24

Not impressed wanted to charge $25 for a $10 part which I assume would be shipping cost no thanks

Na
Review №25

Great, if you need it they have it, if not they make huge efforts to get it, there the best

Ph
Review №26

Way overpriced for a junk yard slash used parts dealer can buy new online for half price

Ho
Review №27

Staff is very helpful

HP
Review №28

False Advertising of the parts they have listed and then takes over 2 weeks to get your money back..

Ji
Review №29

Not interested in retail sales. Geared to wholesale, retail public annoys them. Rude

jo
Review №30

I called for some parts and after confirming 5 times over the phone yes this is the part I drive for 1.5 hour to see its not the part. Smh people stay away from this used auto parts.

Ra
Review №31

Was told they had a part I needed, drove all the way there, no part. Centralized dispatch has no real time idea. Waste of time.

Wi
Review №32

Everytime I go there they got just what I want

Su
Review №33

Jeffrey gets all parts for car here

Ch
Review №34

Good prices, free shipping.

Ma
Review №35

Good place for parts

Je
Review №36

Great guys

FL
Review №37

Prices are high. You cant get single parts.

Ja
Review №38

Poor customer service

Ro
Review №39

It good for shopping

ma
Review №40

Always helpful

Information
9 Photos
40 Comments
4.1 Rating
  • Address:4 Old Douglas Rd, Webster, MA 01570, United States
  • Site:http://lkqcorp.com/en-us/
  • Phone:+1 800-423-4006
Categories
  • Auto parts store
  • Small engine repair service
Working hours
  • Monday:Closed
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:Closed
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