I love Bay Area ENT Specialists. I have been seeing Dr. Strunk for over 7 years (I have ongoing sinus issues). He is great and I like the office staff too. They are also really good about fitting me in on short notice if I get sick.

Dr Tran is an excellent doctor and prevented hearing loss in my left ear by giving me the right prescription at the right time I would highly recommend him being without insurance I find the prices very high but for what they did for me it was well worth it I have no complaints and I would highly recommend this place also my condition was such that I had to be seen right away and instead of making me wait weeks like most of the other doctors I contacted in the area he took me in the very same day that probably helped to save my hearing.

I was on a walker, there were three nurses by the door, I could not open the door. They did not offer to help.

Went in Thursday Dr Trans was great! I do highly suggest him. I initially went in on 01/28 Thursday for lump in throat Ive had for 10 months he is pretty sure it is silent reflux said he would call in prescriptions today is Tuesday the 2nd after 6 days still no prescription got called in. Ive called in multiple times and left messages Im not getting any answers. One nurse called me back yesterday the 1st to ask me what medicine I should be taking!? that was the entire question I was trying to figure out what medicine, what time, and what dosage. So communication needs to be fixed it shouldnt take 6 days to get a prescription called in or even an answer if or what dosage to get over the counter since nobody called prescription. Finally received call back with correct info shouldnt have taken that long so I fixed my review since they at least finally communicated back with me. I will def be keeping this review updated.

Dr. Christopher Tran is tops in my book. He now has my voice back to normal. This has been a long journey with a lot of other doctors. I cannot praise Dr. Tran enough. He was very informative aboutmy condition. Listened to learn. Talked to me about options for surgery and was tremendously successful with the surgery. Great bedside manner.

Beyond bedside manner excellence. Very considerate and caring and oh yeah, my ears have cleared up after TWO years in just one visit!!

My granddaughter had to go in for multiple rear infections, the technician let her know what was going to be done. The technician was very patient with my granddaughter and even let her touch the instruments before using them. Dr Tran was excellent! He explained everything and answered all questions, I didnt feel like he was rushing to the next patient, Thank you!

Love love love Dr. Tran. He did not see any reason for my son to have tubes when we went to check his hearing. He was spot on in everything we discussed and I have referred my family members to him as well for deviated septum. They all have absolutely but adored and appreciated him and you will not regret seeing this doctor!

Ive worked with Dr. Grant as an RN in the hospital setting and hes a great doctor. I took my daughter to him for recurrent strep infections and he was the first doctor to actually show me how enlarged her tonsils actually are (without infection). He was AMAZING with her. He answered all of HER questions and made her feel at ease. The office staff and nurses are also great and friendly.

Have been to Dr. Strunk in the past. Just recently went back to have my ears cleaned. He is great, caring and compassionate. Will continue to see him.

Very easy appointment very polite. Dr. Was awesome and great patient interactions.

Our Pediatrician gave us a list of ENT Doctors that she recommended and I am glad we chose Bay Area ENT. Dr. Tran was AMAZING!! From the time of our first visit he made my 6yr old son feel comfortable. Dr. Tran became his favorite vacuum Dr as he calls the device used to clean inside his ear, and looked forward to sitting in Dr. Trans transformer chair. Dr. Tran spoke to my son, made sure he had no questions and made my son feel important. The day of surgery my son was allowed to take his Black Panther stuffed toy into surgery with him, after surgery we noticed Black Panther had a cotton ball and band-aid on his right ear as well and made my son so happy as he thought Dr.Tran really worked on him too! That was amazing to even think of that detail. I would highly recommend Dr. Tran to anyone especially kids. Lets not leave out his amazing nurse, she was just as awesome!

Dr. Tran had a great rapport with my seven-year-old. He was easy to understand and explained everything. I found him conservative in his approach to treatment, and yet not dismissive either.

Dr. Strunk is the best!!! I have been going to him since 2011. Rarely that I have to wait more than 15 mins in the waiting area.

The staff is friendly

Dr. Tran was very warm and friendly. He took the time to explain everything in a manner that made the information easy to comprehend. At the same time, though, as he communicated with his nurse, it was evident that he has extensive expertise in his field.

We saw Dr. Tran. and his staff for my newborn’s tongue tie. Dr. Tran really listened, spend time explaining and answering ALL my questions. He was able to fix my son’s tongue tie perfectly, and he and his staff were friendly and compassionate about all our breastfeeding difficulties. I recommend this office!

Switched to new ENT Clinic and had my 1st visit with Dr Tran today. 5 star experience from making same day appointment, check in and out with front office, initial history with medical assistant, and hearing test. Dr Tran is awesome...very knowledgeable, thorough in exam and explanation of my problem and plan of action. Great at listening and answering all my questions. So happy I went here and highly recommend them and Dr Tran!!!

I began seeing Dr. Miller and her PA in 2015 after years of searching for answers for chronic sinus and allergy issues. Each one of the staff is efficient, caring and easy to talk to. They really care about each patient, want to make a difference and explain everything very well. Dr. Miller suggested surgery for me and after nearly 8 months post surgery I can say it was life changing and I am very thankful to her and her team for a job well done. I am now working with the Allergy Team and they seem to be great as well.

Dr. Tran is one very kind and intelligent person

Very good Doctors they took my problem i highly recommend them Doc Li

Amazing doctor who is extremely knowledgeable. The new location is super modern and clean with everything you can think of. The staff cannot be more kind, understanding, and completely on top of things for an office this size. I believe they take MOST insurance but since that is always changing I would call them just to check. Extremely organized which is helpful for a busy family... Go see Dr. Chester Shrunk...

First visit to this office. Staff was courteous, checkin painless. They let me know up front what my costs for the visit and audiology testing would be, which I really appreciated. Dr. Tran was very thorough, easy to talk to, and explained everything and answered all my questions. I would highly recommend him for your ENT needs.

Dr Tran and his staff were awesome! Very thorough and answered all my questions. Even taught me how to use nose spray the correct way!

Very professional; the doorman checks your temperature when you walk in, the nurses are friendly, and the doctor was professional, informative, and effective. My issue was resolved in one visit.

Dr Tran and his staff were great, they did my hearing test the same day as my new patient appt. I wasnt sure by the look of the waiting room (chairs are old and out dated and everything is kinda disorganized ) But everything went great!! Very happy with my choice so far!!!

Dr. Strunk put my daughters tubes in and also had to take out her tonsils. He also was the one to remove her tubes. Everything healed up nicely. :)

Very nice staff and my Doctor was great! He did explain everything clear to me as I am not a native English speaker. If I didn‘t understand a word he did explain it in simple words! Great experience! Thank you Dr. Tran and Team!

Just found this ENT doctor. I had visited 2 other ENT doctors and their diagnosis was pulled from the sky. Here, diagnosis completely different and within 3 days felt better! Sorry I wasted my time, energy and money on anyone else! Thank you Bay Area ENT! 😊

Love dr tran and how conservative he is with surgery. He definitely is looking out for the patient and not his pocket book. All of the staff is extremely friendly and kind!

I had baloon sinuplasty done by Dr. Deborah Miller and she did a great job

Received my hearing aids here which are wonderful. Makes a huge difference in the quality of my life. The audiologists are very good to make sure that I am getting the full benefit out of them!

Dr. Tran was very good. BEST DOCTOR AT MY VISIT. HE WAS VERY UNDERSTANDING AND HE WAS VERY NICE. SUCH A CARING DOCTOR.

It’s been 10 years since Dr. Strunk did reconstructive surgery on my face. There isn’t a doubt in my mind that he saved my life but even more, my quality of life has been amazing ever since also. Being able to breathe and do it well is completely under rated. Thank you, Dr. Strunk, for all you have done in your life to make mine and others a better one. I have a cold right now, which is why I had to write because I can still breathe despite it.

I was very impressed with the physician we saw, Dr. Miller. Unfortunately, the nurses we encountered were not up to the same standard of professionalism. They seemed distracted and brusque almost to the point of being rude. The nurse that took my daughters medical history was incredibly unprofessional. She was chewing gum during the intake discussion, yelled questions at us, and asked open ended questions that seemed odd and were hard to answer. Rather than running through a list of conditions (we had already filled out a medical history questionnaire) she asked us (while smacking her gum) to tell her every medical condition my daughter had...ever. Literally. Her questioning was loud and aggressive enough that both my daughter and I were extremely put off. I have never experienced anything like it.

I would rate Bay Area ENT with 5 Stars. Received my first set hearing aids from them years ago then a second set. Last month I updated again and am very happy with my new Oticons.

Will NEVER Return!!! This facility was recommended by our PP. When we arrived we were completely ignored until 3 employees finally finished discussing some event that had happened, I guess, the previous weekend. When we were FINALLY acknowledged and semi-greeted we were handed a stack of paperwork to complete. After painstakingly completing the stack of forms, we were told to “wait” to be called. After waiting for over 60 minutes we were finally called. The nurse/assistant, with again no greeting, apologies, or explanation to our wait time, took us back to an exam room where we were required to again ANSWER ALL THE QUESTIONS we had just completed on their forms (What a WASTE of OUR time). The first smile we saw from the assistant was when the Doctor finally appeared. After all this time, we spent less than 8 mins with the doctor and his solution was a steroid shot and two bottles of nasal spray and told to schedule another appointment. We did schedule a follow up appt which we were unable to make, so we called and cancelled. We did understand that if cancellation notice was not received within 24 hours an office visit charge would be accessed, which was fine. However, we were not expecting the final insult to be a bill which stated we owed $50 DUE NOW!!! Since this is the first bill we have received, would it be so hard to just say “Please Pay this Amount”?!?!?!? This is an unwelcoming and unpleasant place.An update to our original post: We have received, and truly appreciated, a call from Cynthia who was very concerned about our experience. She listened attentively and seemed genuinely concerned. She assured us that she would address all of the issued we encountered. For this reason we will change our rating neutral and hope that Cynthia can deliver on her intent to improve future client experiences in this office.

Dr Tran recently performed a Turbinate reduction as well as Septoplasty to help with my nose. 15 years of misery was ended the day of my surgery. I woke up feeling incredible. Its been 3 weeks now and it has changed my life. Not a single bruise or black eye like I was expecting. The day after surgery I was ready to go back to work. I held off a few days, but did go back 3 days later and I feel incredible. I no longer snore, I feel completely rested in the am, AND I CAN BREATHE!!! I highly recommend Dr. Tran for anything needed. Hes GOLDEN!!! The staff at Bay Area ENT is also friendly and helpful. Thank you all for making this easy on me and thank you Dr. Tran for helping me breathe and sleep again....

The whole staff at Bay Area ENT are awesome! I have seen by Dr. Strunk and Shaun McLaughlin for over 8 years and have never been disappointed. The office staff have always been pleasant and helpful from making appointment, helping with insurance questions to just listening to a patients complaints. I found out about them from a co-worker [Dr] that had worked for them. I would definitely recommend this office for all ENT health problems!

My first visit and I couldnt be happier. Dr. Tran and his staff made me feel comfortable about everything. I didnt feel rushed or confused about anything the Dr. was explaining. In fact he addressed the problem and explained in detail how he was going to fix my breathing issues. I honestly didnt expect a diagnosis and a remedy all in one visit but it did and I am very happy about that.

Dr Tran is amazing, very knowledgeable. The office is clean, short wait times. My ear felt 100 times better within days of treatment. I highly recommend this office.

Highly recommend them. Shauna is great and she cares. So is Dr Strunk. They worked on myself and both of my kids without any issues.

The Team is great; both the ENT Doctors and the Audiology Team. Ive been a patient for many years. The team was highly recommended from other medical professionals. The Doctors help me through my hearing Loss and dizziness. The Audiology team was very helpful in determining in what frequencies my hearing loss occurred and choosing the right hearing aid. I still visit the Doctors, and im a repeat customer for hearing aids.

First time patient front desk people very nice,was called back quickly Dr.Tran very nice and explained everything to me, I recommend

Friendly staff, Dr. Tran was really cool. My appointment didn’t take too long & there was hardly a wait time between when the nurse leaves & Dr enters.Yay for strep throat.

The office staff is the most caring, kind, and friendly staff I have ever seen. I have seen Dr. Strunk and his PA and they are both great. I have never had an unreasonable wait time and most visits are right on time.This is the best doctors office I have seen.

Dr. Stunk and Dr. McLaughlin are amazing he has done several surgerys for my kids and myself. HIs staff is awesome they are so polite and helpful. . He is a 5 star to usLB.

Dr. Chester Strunk is awesome. Ive only visited him once, but he has great bedside manners. He listened and understood and diagnosed my symptoms/illness very well. I highly recommend him as an ENT.

I go to Dr. Johnigan for my sons ears and he is great! Great bedside manner and explains his finding in detail. Clinic staff is fantastic.

This is the most unfriendly, unprofessional and not what anyone would expect from a Specialists. I called in to make an appointment told them my sipmthom without diagnosis they informed me that they want see me and hung up in my face. Whomever the front manager is, thats who I spoke with. HORRIBLE

They are so clean and helpful

Really great place to go if you have hearing problems. Fast services to.

Took my 2 year old there. It was for a required hearing test before they possibly diagnose him for autism. My child screams and has meltdowns at the drop of a hat usually. Not here. I was blown away. Each part of the screening was done quickly and efficiently and it was virtually painless for me and him!

Seen Dr. Strunk recently for breathing complications which Ive dealt with for years. Dr. Strunk suggested that I try methods which would avoid any unnecessary surgery, which I have and to no avail although I try to avoid surgery as well, it looks like that would be the best solution in my case. I felt comfortable with him, he displayed great knowledge and sincere about my problems. Staff was great and wait time was too. No doubt Im nervous about surgery but only because its surgery, but I feel based on other reviews that hell do a great job. Hope the outcome goes great and I will be giving a review for post-surgery. More to come.

I highly recommend Dr Tran for dealing with children. Friendly and explained well to children procedure performed. We all walked out with a smile. True to appointment time.

Good service 👍

Dr Strunk is a fantastic Doctor and has helped me with my problems. Dr Jackson Audiologist is so patient and spent so much time to discuss my needs, I had no problem with saying yes to the new hearing aids for me Cros Thank you all for the continuous help is well apreciated

Knowledgeable, Organized, Teamwork to get you in on schedule, in general Great Docs have been going there for many years they take care of me like a Queen, Love them all

My son loved Dr. Tran! 5 stars for the doctors, 1 star for the staff, so rude.

I went there yesterday and left in tears. I have had pain like a hot wire brush being rolled around in my ear......so I went to an ear specialist. Assistant asked me if I had a stuffy feeling in my ear, answer no. then asked do I have hearing loss, answer no. they ended up doing a pressure test and hearing test even though I told them NO to both. If Tara M is right and they end up charging me for the unneeded test I will be more angry than I am now!!!!!He is a quack. do not go to this doctors office if you expect to feel better and not be in pain.

I have a long history of hearing issues. I was born deaf, had 5 sets of tubes before turning 10 years old and a long history of inner ear infections.I went yesterday for vertigo and an inner ear infection and it somehow turned into you need an MRI. Even after I said no multiple times. 1. I do not need an MRI for an ear infection. 2. You Dr Strunk diagnosed me with tendonitis and tmj the last time I was there. 3. You would know this if you actually looked at my file and reread my history; you know the one I gave and the one youve already diagnosed me with. 4. I highly recommend if you think something is wrong with the brain not to try and treat it yourself, this is not your area of expertise. Plus, if something was wrong in between I would have more symptoms than vertigo. How do I know? Him I just lost my mother to small cell lung cancer that metastasized to the brain. 5. Dont scare people without properly preparing. 6. Listen to your patients, I have a history of inner ear infections. So instead listening to me because, ya know, Ive only dealt with this my whole life and I know what it feels like, you jump in with unresolved conclusions and must have an MRI.I, for one, am dumbfounded as to why I had to vent to an MRI tech about this and whom felt the same way.Long story short: YES Im pissed, NO I will not recommended you, and yes I think it was a money move. Jokes on you I got a refund. Tootles!PS the other staff members and nurses are awesome people! To bad they have to work with an incompetent Doctor.

Best ENT practice in the Bay Area. Dr Strunk and his PA and staff are each super-efficient and very friendly. My sinusitis is gone, thanks to their state-of-the-art methods.

Nice staff! Love Dr. Miller!

Doctor Tran explained me all about my condition very detailed.

Great Doctor! Took time to listen to what was going on with me where others had not. Wonderful staff!

Im extremely disappointed in the care (or lack there of) I recieved from Dr. Strunk. His bedside manner could be described as poor, at best. He doesnt explain anything. He talks at you (or actually to staff member taking notes on the door), not to you. When I asked if a medication was okay to use while breastfeeding, he actually said he didnt know. He made no effort to find out, and told me to check with your doctor that manages your breastfeeding. No, Dr. Strunk, its your job to tell me if a med YOU prescribed is ok. Absolutely unacceptable.Additionally, I feel like this place will get every procedure they can out of you, even if its not necessary. Dr. Strunk actually said to me, Well, you have United Healthcare. They will want to see youve had antibiotics before they approve a head CT. No explanation as to if I needed said medication (I was never given a diagnosis that day) or why a head CT would be needed or considered. When I cancelled my followup appointment, they asked if I wanted to cancel the CT, too. Um, I never scheduled a CT. They already had me down for an expensive procedure that another physician agrees, I do not need. I already forked over $250+ for the use of a special scope. Ridiculous.Run as far as you can from Dr. Strunk. Youre just $$$ signs at Bay Area ENT.

Beyond all expectation.I suspected I had hearing loss; however, Dr. Strunk examined my ear canals and cleaned them out before any tests. Ive had them cleaned before many times but never as painless as when Dr. Srtunk performed the deed.Of course being 62 it wasnt the ear wax but significant loss in the left and less so in the right. I could not believe I left that same day with a pair of high quality aids on loan and a scheduled appointment to see how they worked out. Folks at work took no notice till I mentioned my hearing aids the following week.Im writing this review today as I noticed Im to go back next week for my first visit since Ive had my own pair and I can truly say Im looking forward to the appointment. Not because anything is wrong, but to thank folks for the way their care has improved my day to day doings & interactions.

Love everyone on staff here! Dr Deborah Miller and Dr Strunk, Shauna and Sherry!!

The staff and care here are AMAZING...couldnt be happier with the care...Shauna and Dr.Miller take the best care of us, and the audiology dept. Is the best!!!

Awesome Doctor!

Dr Strunk is friendly and makes me a lot less nervous about my babies upcoming surgery. He really cleared up my oldest childs ear issues.

I visited Bay Area ENT and Dr. Strunk in April 2017 after researching ENTs in my area and seeing the great reviews Bay Area ENT had.I was having an issue with my right ear, hearing a whooshing sound that elevated from sometimes to all the time. During my visit, Dr. Strunk suggested the issue could be caused by a tumor and wanted me to get a CT scan to rule that out, referring me to the Houston Physicians hospital which is on the first floor of the same building. When I went downstairs to sign up for the CT and found out how much it costs, I questioned Dr. Strunk, asking him if there was another treatment course we could take prior to me shelling out the (very high amount of) cash to get the scan. He told me that he did not want to treat the symptoms I was having until he was able to rule out the brain tumor, so I obliged, paying the money and getting the scan.A week after the scan, I get a phone call from Bay Area ENT, from Dr. Strunks nurse, telling me that the scan was normal and that unfortunately there were no treatment options and that if the problems got worse to call and they would try to get me in to see what they could do.He sent me to get a CT scan under the premise that if I went and got it, regardless of what the results were, he could help me; and once I spent way more money than I could really afford just to prove to him that I did not, in fact, have a brain tumor (Which I knew I didnt, hence my asking if we could pursue another treatment option first), he THEN had his nurse inform me that there WERE NO TREATMENT OPTIONS for what I was experiencing.TL;DR: Bay Area ENT scammed me into paying a hospital (that they are likely affiliated with) a lot of money for a test I didnt need, and afterwards they told me that they couldnt help me.

Extremely nice staff, all of them.

I am only going to rate this place a 1 star! I was a new patient and got there early and I had to wait over an hour to see Dr. Strunk. He has horrible bedside manners!!! When I was finally seen he seemed not to care too much of what I had to say about my issues, but more in a hurry to go to the next patient because he was running behind. I felt rushed and uncomfortable! He thought I had sleep apnea and suggested I get a sleeping test done. So I got the test done and was suffering so bad I really couldnt wait a week and a half to get the results, but I had no choice. Fine, but I had called the receptionist telling them I really needed to be seen sooner and they said that there was nothing they could do till he looked at the results. So, a nurse called me back telling me he looked at them and to come in. I assumed they found something since I had to be called in. I got there and he said I didnt need a CPAP (sleep apnea mask)machine and it was probably insomnia but he doesnt treat that and so he gave me a list of 3 doctors. Again he was quick out the door, but at least this time I got in quicker. I felt this was a pointless trip b/c there was nothing they needed to do. They should have just called me instead of making me wait to see him in person. I called the doctors he gave me and 1 of them doesnt even treat my issues and the other isnt even taking patients right now. I have been suffering for a while now and the whole thing felt like it was a waste of time and money!!!!!

Dr and nurses are great very kind

Excellent facility, with a great staff. Very pleased with all my experiences at Bay Area ENT.

Dr. Miller is outstanding, if anyone needs an ENT please call Bay Area ENT and ask for Dr. Miller.

Impossible to reach an actual person when you call Bay Area ENT thanks to their inefficient voice answering system, and once you do they are unsure of the facts, flaky, and clearly more concerned with increasing their revenue than they are with providing quality service to their customers. Dont waste your time.

Great staff! Dr. Miller is awesome!

I wish they would discuss pricing before they do the procedures!!!!

Nice friendly people. There to help

Dr Strunk is awesome

Very helpful and prompt. Highly recommend!!!!

Liked the doctor, very helpful.

Knew what my copay was and that was what I expected to pay.While I was there they decided to do a C-Scan never talked to me about the cost and then they did a scope of my nasal passage again did not discuss the price. When I checked out my bill was $431.00 for 30 minutes. I was expecting to pay my copay of $60.00. Felt very frustrated and uninformed of the charges.Very disappointing experience.

Great care from Dr. Miller and staff!

Phone just rings and rings wait time is outrageous. Never can talk to anyone.

My appointment was at 3:20. It is now 4:20 and still no doctor. Not to mention I arrived early. I dont mind waiting but really a whole hour?

Convenient in-office CAT scan

Friendly and professional.

Ive been using doctor Miller and like her a lot

Doctor was OK, but not a very good fit for my family.

Great service.

Excellent care.

Exelent

Great staff

Dr Miller is the best

The best ENT in the Bay Area

Excellent Doctor

Awesome