Couldn’t have been more pleased with Haskins. From start to finish, I was so impressed by the high level of customer service delivered by every single member of the staff I talked to at different points over the course of having my vehicle repaired after being rear-ended. Rob and his team were so helpful and made everything as easy for me as possible in what was definitely a stressful situation.
Easy to work with! Provided regular and timely updates. I would use them again or recommend them!
The best highly recommended service are well professional. They gave me my car very clean, I loved it 🙏
My experience at Haskins was fantastic. We have used them to repair a car before (which was a great result) but recently our car was towed to them and totaled. Rob was very knowledgeable and helpful throughout the process. Can’t thank them enough.
Everyone was professional, helpful and responsive. The time to completion was in scope with regular communication throughout the process. The finished work is impeccable…as they say, just like new. Customer service was exemplary. I am a great reference for Haskins Automotive..
I was very impressed with the complete experience I had with Haskins Automotive .From first coming in with a damaged bumper and meeting Rob and Haley who both helped me very much get settled and file a claim, the procedure was caring, calm and professional.I am an 83 year old widow so I very much appreciated the way that my car and I were treated.When I picked up my repaired car it looked excellent. Polished and inside carefully cleaned. The damaged bumper was now like new.Thank you so much Rob. Excellent, job and support.Anna Milano
My old car battery died and before I jumped it again, I called Haskins to see if they could replace it that day. They told me to bring the car in as soon as possible, which I did. My car also needed a state inspection and both were done in less than an hour! I was not a regular customer but I definitely am now. Their customer service was top notch. Many thanks to everyone at Haskins who took such good care of me (and my car)!
Haskins Automotive saved me when I was in a pinch! My car battery died while I was on a tight schedule visiting family 500 miles away. I went into the shop right at open on Saturday, and Haskins diagnosed the problem and replaced my battery within an hour for a reasonable price with a short staff. The mechanics were courteous, helpful and knowledgeable.I would recommend Haskins Automotive to anyone in the Wellesley area. True professionals.
This was my first service visit at Haskins and they were incredible. The car needed some major service and they really helped me get the car back quickly. Very communicative and customer friendly!! Thanks, Haskins!
Haskins is my absolute go to! I avoid the dealer at all costs and am beyond satisfied every time that I have taken both of my cars here. They have exceptional service and wait times. Nicole is excellent!
If you want quality work with honest staff, Haskins is your place. I had two other service companies tell me that I needed new brakes and new tires. 30 point inspection at Haskins revealed neither. Thank you Haskins!
Replace alternator and serpentine belt. Great service great work.
Top notch operation. Every employee I encountered was nice and professional, the body work they did to my car was excellent, and they were faster then I expected. 10/10 would recommend.
I went to get my inspection sticker and I was in and out after 20 minutes, the process was very quick and easy and everyone I spoke to was helpful.
Haskins was great! My car tire went flat on my way to work so I needed a tow to get a tire replacement. As, a AAA member, Haskins was the closest approved center. My car was dropped of without me but the service got done and I was able to pick my car the next morning! Great communication from the service center!
Absolutely first class! Great people - very friendly, very knowledgeable and an absolute pleasure to deal with. The best and most pleasant experience and service I have had in my 3 years being in the USA. Will never go anywhere else - I highly recommend.
I had a good experience with this dealership. They delayed pick up to make some last minute repairs on the car (which i bought sight unseen) and ended up putting new rotors, pads, bushings and quality tires on. David was helpful after the sale in sending me carfax info and answering questions i had. I would work with this dealership dealership again.
The axle broke on my car (fortunately no one was hurt), and it was towed to Haskins. They were friendly, quick, and thorough. They even got the part and got the car back on the road that day. Great job!
Haskins did and excellent and fast job repairing the air conditioning on our Audi and our Mercedes. They give honest advice and their prices are fair. I highly recommend them.
The second year in a row that Haskins has done my inspection when other facilities were too busy to do it. Great service and friendly staff! Thank you.
I had broken down with what I thought to be a blown transmission which would’ve resulted in needing a new vehicle based on the age of my current car. Instead Haskins explained that I needed new CV axles which was a fraction of the cost. The car now drives better than it had in the last couple of years and they fixed my AC.
Great customer service! So lucky to have a local community auto repair shop - they go the extra mile to help out.
I had a pretty good time at Haskins. It was really fast. Thanks!
My rear left tire of BMW suv was quite flat. I noticed this Auto Repair company across the street. I went over and spoke to service rep about problem. They took car right away. They found screw piece embedded in tire. The tire was fixed in 15 minutes and just cost $35.00 I was also told the fixed tire would last a while too. Such professionalism, integrity and great service. My lucky day to find this outfit. Would highly recommend doing any car repairs here.
I always get my car inspection performed here because the service is friendly and professional. Their COVID protocol is thorough and consistently updated to the current situation. I would highly recommend Haskins.
Excellent and friendly service! Professional, prompt and thorough.
Very happy with the speed and professionalism of your people. Unfortunately the light had gone out before I brought the car in and no codes showed up. But they let me know that if it happens again and I am in the vacinity that I can just bring it in and they will check the codes. If I am not close I can stop at an AutoZone and get a printout of the codes for them to try and figure out what is wrong. Thank you very much
Great service. Got me in shortly after I called and had the car ready very quickly. I will return for future service.
I am very pleased with my recent experience with the entire team at Haskins. My car was having brake issues and I had a few friends refer Haskins. On my way to the Kia dealer I decided to stop in at Haskins as I needed my car attended ASAP. Brendan was immediately extremely friendly and very helpful with my concerns. I mentioned to the team that I am a single father and also did not have anyone in the area for a ride home, this is when Haskins had my business. Without hesitation they had a team member (Marty) drive me home in my vehicle to take it back and have fixed. Once my car had been fully checked for issues I was contacted by the team, reviewed and discussed what I could afford, and had the work done within 24 hours. I highly recommend Haskins Automotive, they have a great team and we’re extremely helpful and professional.
My elderly parents brought their vehicle in to be fixed. They were treated with kindness and great respect. Employees went out of their way to take care of them.
Came to Haskins after an accident I had with my e46 BMW. Dmitriy Novikov helped me tremendously throughout the process and was my one point of contact for all the inquiries.He was negotiating with insurance company regarding the estimate for a repair and did a great job making sure that we balance two tough things - getting insurance to pay for the best parts that were needed and at the same time staying under the threshold at which the car would be considered a total loss.The team did a great body and painting job and the car now looks like new. I am truly impressed.Dmitriy also helped me with getting some other maintenance done on the car. He separated things that required immediate attention and only focused on that. This helped me save a lot $$$ on the repairs that can totally wait for now.Great communication throughout the process, I definitely recommend this place.
Haskins has been a reliable auto care resource for me in recent years. Recent example re a complicated A/C issue (on which I had gotten a 2nd opinion as well): Rob took time to patiently explain the mechanics and logic behind their recommendations and the costs to me—actually walking me thru it w/ the mechanisms in front of us. That’s excellent service.
Great people! Great service! They always go above and beyond to help.
Went to get an inspection. They are very nice and got to me in a timely fashion. I’m on the younger side and they didn’t make me feel dumb or try to “cheat” me. Made it very clear what was going on, and tried to assist me the best they could. Definitely will be going back in the future!
I chose to use Haskins because of so many good reviews here. Glad I did! They were very professional, quick, and friendly. The shop was also really clean; I felt that my car was well taken care of.
Anthony went above and beyond to help me get a new trailer hitch and bike rack installed. I’ve used Haskins for body work, scheduled maintenance, tires and more. They’re professional and thorough.
Rob and his service team are great! Anthony was friendly and professional and they had my car back to me sooner than I would have expected and at a fraction of the cost than another service shop said they would charge me. I wont take my car anywhere else from now on!
It was very easy to get an appointment. The staff was very friendly and helpful. When checking out, I was advised on some additional work that needed to be done but was not pressured at all. They were great!!
Very professional staff, on time, great follow up and good price for the quality of service they provide.
The low tire pressure indicator was on for one of my tires. I brought the car to Haskins and asked if they could check the tire. They did so, found a nail, and repaired it promptly. I also got the car inspected while I was there. I have always had positive experiences at this establishment. The staff is courteous, professional and always gets the job done. I highly recommend Haskins Automotive!
Great and fast service - will definitely be back!
Always very professional and accommodating. Just had a state inspection, but they made it easier than ever!
Went for an inspection - my car passed but the inspector came out to personally give me a heads up that my tires should be replaced very soon due to wear. Since I had bought the car somewhat recently, I took it back to the dealer (which was not Haskins), who ended up footing half the replacement cost, since the wear didnt match what they had told me when I bought the car. It was really nice of the inspector to let me know he had spotted this problem, even though it didnt affect the inspection results. When I next buy a car, I will ask Haskins to inspect it before I purchase! The rest of the staff was also very personable and friendly.
I have always used Haskins whether it’s maintenance or body work. A few weeks back my car was hit in a parking lot leaving the whole passenger side damaged. Haskins repaired my car looking good as new in less then two weeks. I got my car back a few days sooner then the originally expected! Hailey was great communicating with me and kept me in the loop. I got daily updates of the status of my car through email. Haskins is a 5 star automotive shop!!!
The team at Haskins is great. I appreciate their communication updates, professionalism and courtesy.
Great place and service and great price.
I had a great experience buying a car from David. He was very knowledgeable, and gave me a good value. I’m very happy with the car.
Someone decided to back into my car while it was parked. After filing the hit and run with insurance I decided to go with Haskins for my repairs because my friends recommended it. If anyone is a car enthusiast looking for body work done I’d recommend Haskins. They were professional, friendly, and highly communicative. Dmitriy communicated with me every step of the way and went above and beyond. Somehow my car looks better than it did before thanks to him and the team at Haskins.
Got an oil change and MA inspection here. Solid professional service, no surprises in the final bill. Their labor rates are higher than most which means its not a cheap shop, but hopefully that means their technicians are good, and I was willing to pay because theyre within walking distance for me.
Highly recommend! I will only bring my car here now. They do a fantastic job, but most importantly, they are just so kind. They are great with communicating and making sure that you know everything that’s going on. Can’t say enough good things!!!
They are extremely profesional and always do a great job.
Changed rear wiper and passed state inspection. Eli was so nice and helpful.
I’ve had my car fixed by Haskins twice and both times they were exceptionally friendly and they kept me up to date on the status of my car throughout the whole process. I chose Haskins initially because they are affiliated with AAA, but I returned because I was very pleased with my first experience. I would recommend Haskins to anyone in need of automotive repair.
I had a great experience at Haskins and would use them again. The staff were polite, courteous and experienced. Great job!
Very pleased with the process and outcome.
State inspection- fasr & efficient. I was lucky there was noone ahead of me but they were done in 30 mins justlike they said!
Pictures and description in the ad were deceiving. Knew as soon as saw and especially as I was listening and driving off the lot. definitely OVER PRICED. Found much better quality Volvo much less miles and better price in a private sale.
I have a 2015 Pathfinder that needed lots of mechanical work, because I had driven for Lyft for more than 3 yrs. It put a strain on my engine. They have gone above and beyond expectation! My car runs better than before... and I am much appreciated for what Haskins Automotive has done for my Nissan! I would recommend them to all my family and friends! Thank you Haskins for your professionalism great service!
The team was very professional and timely.
I’ve been using Haskins since 2013 for all of my automotive repairs. The most professional automobile service shop I’ve ever used. The staff is very knowledgeable and informative. The dealership where I bought my present car is directly behind Haskins. I never go to them for service, because Haskins is so professional and I can always just drop my car off for service at Haskins without making an appointment.
All my interactions with Haskins have been great, and Im always happy with their service. Im always impressed with how nice everyone is, and Ive talked to a lot of different people there. They also seem to take Covid safety seriously, which is a big deal for me. Theres clearly a reason that theyve been in business for almost a hundred years!
I brought my Honda civic in and got my alternator and starter replaced. I got great and speedy service. I am satisfied with the service. The staff are very pleasant and car about your vehicle. I highly recommend this shop.
Needed a last minute inspection. Very helpful and professional! I will be back!
Haskins is a great business run by great people! Seamless from start to finish. Haley was outstanding in her communication with me through the entire process. Dmitriy in the body shop was great to work with as well, super friendly and sent me timely emails to update me on my repairs. I wouldn’t trust any other automotive business and will return to Haskins. I have been a customer with them in the past and returned to them when I needed major repair done to my car. Thanks Haskins!
Great place ! Brandon that took my call had the happy voice and friendly attitude that you want to hear when you call a business, the atmosphere was very pleasant .
The people at Haskins are incredible. They are quick, knowledgeable, and extremely professional. I will be using them for everything now. Thank you!
I used Haskins for body repairs after an accident. Haskins kept me in the loop with the updates, parts delivery etc... The whole team was a pleasure to work with, very professional. I would definitely recommend them they have been around since 1929, that says a lot!!!!
Don’t want to say too much but this shop is not honest. Never again.👎🏽
Haskins Auto in Wellesley has been my go-to repair shop since we moved here in 2014. Rob and his Service Team are great to work with, and have kept my 10+ year old car humming with minimal cost. This year’s inspection is perfect example. In addition to my annual sticker, Haskins’s saw my battery was running low, and got that fully charged. I wholeheartedly recommend Haskins Auto for their great service.
Haskins did body work in October. The job was done on time and they did nice work. I would recommend Haskins and will use them again.
I have had auto body work done with Haskins numerous times and have always been pleased with the result. After a minor accident two weeks ago, I called Haskins and made an appointment. The parts came in when promised, the work was done efficiently, and the finished product was excellent. I highly recommend Haskins for auto body work and will definitely use them again.
My car got towed here and I wasnt sure what to expect but I am so glad this is where i ended up for my flat tire! Not pushy, helpful, and reasonable. If Im ever in the area I would definitely use Haskins as my repair shop.
The staff here are seriously exceptional!! They are so kind and caring and go out of their way to make you feel at ease and help you out!
A1 automotive service provider. Very nice people. Customers treated with courtesy
Went to Haskins for inspection. Quick and efficient.
My car was hit and needed body repairs. Haskins did a perfect job on that and completed the work earlier than I anticipated. The staff were courteous and professional. They provided me updates along the way which gave me peace of mind. I have had one other car repaired by Haskins after a minor accident and they did an excellent job then too. I would go back again (although I hope not to have more accidents!) and highly recommend them.
I really trust Haskins to do a job well at a reasonable price, I have finally found the right place to service our family’s cars.
Just had my SUV repaired after crunching the side against a cement pillar in a tiny parking garage. They worked with insurance to get it repaired correctly. Nicole was nice. Helped me secure a rental and the kept me informed throughout. Dimitri responded quickly via the online estimator and handled the work. Very nice. Overall, very professional and I would recommend them.
Careful, quick, and professional, through-and-through. Thank you for making the land yacht safe for my family to be in.
The service on my brakes was performed and it was satisfactory
Picked the car, did the work in a timely manner and returned the car
I had a great experience at Haskins. I brought my car in after a small accident and they did a great job. I especially loved how they can have a rental car at their shop to make things as easy as possible. In addition, my car was detailed when I picked it up. I would recommend them to anyone looking for body work on their car.
Very professional, helpful and friendly
Totally fantastic service!
Work was completed quickly. Staff was very professional. Reasonably priced as compared to the dealerships.
Haskins did collision repair on my vehicle. They were excellent! Service was superior, communication was excellent, and results were spectacular. They Handled communication with insurance company, leaving me with absolutely no stress at all.
Excellent workmanship with periodic text updates, and ready one day before promised. Arranged for a rental as well. Good experience all around.
Convenient place for a variety of auto repairs. My only issue is that they close at 5 which makes it challenging to pick up your car.
Great service and trustworthy people
Very friendly and took care of me quickly! Ill definitely be coming back
They are always very professional and are willing to help you out with anything and everything.
I had an accident in Wellesley a few weeks ago. I called AAA to have my vehicle towed. The woman from AAA mentioned that Haskins Automotive was their preferred vendor in that area. I had visited their facility before and was very impressed with their service and capabilities.As soon as I told her to tow my Jeep there I knew it was the right choice. The service thus far has been outstanding. I would highly recommend them to anyone who needs automotive services.
Once Again, We bring them Cars to Rent to Customers having work Done on their Cars!!! I DO see the Before, And AFTER Though....😊😇
My car had substantial damage after a wind storm. The car is a 2011 Subaru and now looks like new again. I was able to pick up and drop off my rental car and experienced no inconvenience. I was kept up to date on status of repairs and I was happy to be able to fix cosmetic scratches and a fender dent in this process. Thank you Haskins!
They were super friendly ! The guy with black hair at the desk knew how to pronounce my last name and people always get it wrong . Super communicative and explained everything to me . Highly recommend!
Very friendly & professional team they checked even the staff I didn’t ask for.They finished it on time with a high quality & great price
Accommodated a tight schedule and had superb customer service.
Haskins is always very professional and customer service is their priority. I will continue to use their services for all future repairs.
Had a really good experience! We’ve been going to Haskins for years and everyone there is always very professional and friendly.
We had an approximate $10,000 repair from a family friend rear ending a car. We were thankful Haskins was on our insurance companys preferred list as its only a few minutes drive from our home.Haskins has a rental car office right in their shop so it was easy to drop off our car and pickup the rental.The repair took around two weeks. We received a text and/or email from them almost every day with updates so we always knew the current status and estimated completion date.In the end, the repairs were completed by the promised date and the quality was excellent - no evidence whatsoever of the prior damage. In addition, they cleaned the car inside and out and it looked almost new.Their whole team was courteous and professional, and really friendly and helpful from beginning to end.I highly recommend Haskins and will use them again in the future.