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Cascade Chevrolet
148 Easy St lot b, Wenatchee, WA 98801, United States
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Cascade Chevrolet

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Ro
Review №1

A huge shout out to the Team at Cascade Chevrolet. I had a warranty issue on a truck that needed repaired. Jordan Mark and Nick where courteous and professional and got me scheduled in to get my truck repaired. I would highly recommend Cascade Chevrolet to anyone looking for a great team of employees.. thank you Cascade for taking care of your customers

Sq
Review №2

A very special thanks to the mechanics for staying late on a Friday to get our truck fixes so we can go to the fires......

Al
Review №3

The salesman was very kind and very helpful. We will be back again soon

Bu
Review №4

Wished I could have afforded the truck I wanted

Ta
Review №5

The customer service was great even tho the repair bill was quiet expensive.

Be
Review №6

Helpful staff. Wonderful experience.

Ka
Review №7

Our Silverado broke down on a Saturday as we were heading out of town. The staff at Cascade Chevrolet were all SO incredibly helpful in getting our truck into their schedule to diagnose the problem, quickly order the needed part and they had it fixed ahead of schedule. Ivan in the service department was so accommodating and helped us from start to finish. Highly recommend these guys, they are fantastic!

Je
Review №8

Awesome Customer Service! Friendly people.

La
Review №9

The Service dept., all of them, were exceptionally thorough and nice to work with. My battery had to be replaced even though it was relatively new and this was done without problem. They have always been nice to deal with!

Ro
Review №10

I had been searching for a truck for over three months. Contacted the dealership through the web and dealt with Roy G. at first. This guy knows his stuff and was over the top helpful. I scheduled an appointment to come see the truck. He got me in touch with Randy R. (sales) and we did a walk around. When I came back with my wife, Roy greeted my wife and I as if we were long time friends. We took a test drive and instantly fell in love with the truck. There was no pressure from Randy at all. He left us alone to discuss what we thought we would do. The next day made the purchase. This was by far one of the easiest purchases I have ever made. Highly recommend this dealership.

Da
Review №11

Geoff was our salesman we ended up out there by miss communication. And he took the time to find something with in our budget never put pressure to say yes right away.Get team out there definitely look forward to doing more business with them in the future.

Ca
Review №12

Service team was Amazing! Mark is the person who helped me.. top notch! I will only be coming back here to get work done! I was told by one company one thing, and Mark and his team figured out the real problem fixed it and saved me hundreds of dollars and unnecessary work.

Tr
Review №13

Best place to get the service done on my car. Oddly they were the cheapest which I did not expect to get at a dealership so that was a pleasant surprise. Never had a bad dealing at cascade.

Sa
Review №14

It was a Pleasure working with Carlos and all the staff that helped me with the purchase of my new vehicle.. I highly recommend Cascade Chevrolet.. Thank you for the Great service..

Ca
Review №15

We started our journey with Scott Bunger, Assistant Service Manager. We brought our Tahoe in for service and discovered that this is the shop to go to. Not only did they fix the Tahoe but they provided us with a vehicle evaluation that educated us on the condition of our vehicle, as well as a plan for future service recommendations. I come from a mechanic family and all of their recommendations were spot on.We then arrived to pick up our Tahoe and brought our sad limping 2000 Chevrolet pickup in. We decided to leave the old faithful truck there and bring home a new used pick up. Carlos was great to work with and he managed to sell my husband a truck in one day. The Tahoe took 6 months to complete the sell. So cheers to you Carlos! Your honesty and integrity shinned and we are happy new owners of a 2016 Chevrolet Pick up. Thank You. P.S. I only gave 4 stars for the price because everyone always wants a better price, so no price is perfect. :-)

Ma
Review №16

The best car buying experience Ive ever had. Carlos was great to work with and made sure I got what I was looking for. Im very happy with my car!

Ju
Review №17

Mark was great! Miss Scott though.

Ry
Review №18

I had a great experience at the service department this morning. Pulled into the garage, car was taken back right away, I was told it would take about an hour and they were right on time. Professional and friendly staff. I will be taking my car back to them in the future!

Ca
Review №19

Long story. Newer car no key needed. Key faub does it all.Lost key faub. Car goes no where. New key faub slightly pricey. But to get the added extra emergency key add more money. Just the hidden costs sucks.

Da
Review №20

The Cascade Chevrolet service team treated me as a valued client and completed my scheduled maintenance in a timely, comprehensive manner. I am confident that taking my car to Cascade is the best choice in service for my valued GM product.

al
Review №21

The experience of buying a new car was done very professional and there was no stress or high pressure. The sale was done in a very relaxed way and we were both very excited and happy to get our new Cadillac.

Br
Review №22

We have purchased several vehicles from Cascade Chevrolet. We now live in Hawaii, called Randy Roberts at Cascade Chev. to purchase a Silverado. Randy and Dan Cordell are wonderful. They handled everything for us, delivered the truck to Matson in Seattle and its is on its way to the Island! Thanks again for everything - you guys are the best!

Gr
Review №23

Very friendly and helpful. Always do a nice job.

Jo
Review №24

Great place to buy a car. I would highly recommend buying from these people.

Er
Review №25

Exactly what I hope for, they take good care of me. Called my warranty company got the part replaced, and fit me in, in a day’s notice. Thanks!

Bo
Review №26

Very nice people. Nice waiting area. Great cookies 😀😀

Al
Review №27

Service area folks are owesome

J
Review №28

Had a good experience here, specifically with Jose. I didnt end up buying, but Jose was really laid back, and he was available to answer questions by text. There was no pressure, Jose was upfront and honest.

Jo
Review №29

Mark Ward, the sales manager gives you great service. Weve felt with Mark for over 10 years and love doing business with him. 2 thumbs day up!!!!! :-)

Ke
Review №30

Carlos did a great job helping us. He was professional and patient. I recommend Carlos at Cascade Chevrolet.

Ye
Review №31

Great repair center had our 00 Oldsmobile fixed in less than 2 hours and only costed $600 original estimate was about $750.

Na
Review №32

Bill Miller very fair! Very helpful in setting up my phone, drove to my home to program garage door opener, and as I said, FAIR. Do not buy from Dan Cordell.

Ja
Review №33

Recall service was performed quickly and efficiently.

Ma
Review №34

The entire staff were very professional and helpful.

Ch
Review №35

They were curtious, friendly and knowledgeable about our Chevy truck.

Ma
Review №36

USAA, True Car, and Cascade Auto, cant beat it

Fe
Review №37

The Service Advisors & Technicians at Cascade Auto Chevrolet Service Department are above reproach and provide Excellent & Friendly Service.

An
Review №38

Salesman was awesome, not pushy at all, real easy and comfortable buying experience

Er
Review №39

Everyone was super friendly and helpfulwith no pressure applied.

Ju
Review №40

I tried to get information about trade-in a while back never heard from the girl again.

Jo
Review №41

Great service center

wa
Review №42

Carlos was very professional and took care of everything for me. Thanks Carlos. Never met the salesman, I choose it online and made the deal through phone calls.

Ke
Review №43

After a bad experience at a local Seattle area dealer, walking out 5 hours later at signing when promises were not kept, I sent an inquiry to Cascade for a 2017 Kia Sedona. I heard from the dealer the next day. Carlos knew I had a lot of questions, so he sat in the van to call me back and answer everything about the Sedona in real time. He arranged a talk with warranty when I had questions. He let me have time to think about it, talk to my spouse and I didnt have to walk into the dealer and wait around all day as I did a few days before. The price on the van was more than fair and significantly better than I had seen elsewhere. We decided to call Carlos and let him know we were ready to move forward.After emailing in the credit app, Carlos called back with the financing details and then upon approval, arranged the paperwork. He even offered to deliver the car to us at no cost. Ted from finance called me the next day to go over the numbers and terms and verify all the information. The numbers came out as they should, no surprises and everything Carlos promised was in the paperwork. The price was great and I didnt need to even haggle. It was a relief.We decided to come in the dealer the next day, honestly still nervous things were not as easy as they seemed. . Everything was exactly as they said, and we spent a maximum of 15 min in the dealership. Buying every vehicle should always be this easy.Though they are a solid 2 hours from our house, it was worth it. It is the first time I left a dealer and really felt good about the entire experience and didnt even mind that it was 2 hours away. I am now glad my first van fell through. I paid 3800 less for the whole transaction and the van had 6.5K less miles. We will be back for all our vehicle pruchasing. Honestly, best car transaction in 30 yrs of buying cars.Thanks Cascade and Carlos for redefining the car experience and saving me from anymore misery. I really appreciate it. You guys are the best.

Ha
Review №44

Great friendly service. Easy in and out.

J
Review №45

Cascade treated me great!

Al
Review №46

Good group of people...

ma
Review №47

Vehicle was fixed and ready to go as promised

ja
Review №48

Great team

So
Review №49

Great party!

Ce
Review №50

Chickpeas Hi

Information
43 Photos
50 Comments
4.8 Rating
  • Address:148 Easy St lot b, Wenatchee, WA 98801, United States
  • Site:https://chevroletwenatchee.com/
  • Phone:+1 509-663-0011
Categories
  • Auto repair shop
  • Chevrolet dealer
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:Closed
Offerings
  • Oil change:Yes
Payments
  • Debit cards:Yes
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