I love shopping at Sephora. I always have a hard time getting matched because my skin is very light but neutral toned. Carmen is always so nice and patient with me. She takes her time to always match me and find me something I am satisfied with. Every time I go looking for a foundation I always make sure she’s there because she is so great!

Very helpful staff! They helped me on numerous occasions to find my perfect match for foundation, baking powder, and other products! I literally went in pajamas and still received the help I needed from staff, even if the store was packed with people. Carmen was the associate who helped me and she is amazing! She helped me find the perfect match for my foundation after my past foundation didn’t match anymore. Thank you!

Wifes store. Has good products reasonable price.

Good products, but super high prices. Its worth getting a few key items, but not the whole shebang.

The first time I came here, we were followed and stared at by one of the ladies that work there, I figured they were just being cautious so I was like whatever. Today, we went inside and we were about to purchase three hundred dollars worth of makeup when we wanted to see if something was in stock. After waiting for someone to come help us we decided to just peak into the drawer and right away a customer service rep. came over and told us to refrain from opening drawers because the cameras dont like it and youd be surprised what the cameras actually see. To explain how embarrassing it was that this sales girl was insinuating such thing would be impossible. We left everything and got better service elsewhere. And no... we didnt have to steal anything. Thanks though.

Wonderful. Love the girls .Always helpful. Bought two new lipsticks. Bareminerals love the line ❤

In my experience the staff is friendly and the vibe is upbeat. Great Store overall.

VERY unhappy with the staff at wenatchee JCP. Had one of the girls inside Sephora place an order online for me only to wait two weeks and receive nothing but a cancelled order that never even went through. I honestly just shouldve ordered my product from the actual Sephora store. My product wasnt cheap either. I basically just threw almost 50$ away. NEVER ordering from you guys again! UPDATE: Today is October 30 and still have not been satisfied again, VERY UNHAPPY with the service. They were supposed to send a check at least for my refund for me not receiving my product and I still havent received squat!

The girls that worked there think theyre above everyone else. Its funny though because these girls are getting paid barely minimum wage. Can barely afford the makeup theyre selling lol

Staff waz not helpful or cared enough to help me look for some purfume for my wife one star is to muchNever going back

Bad service, even to Vib Rouge. Accepted a walk-in makeover, only to leave me in the chair for 40 minutes while three other new people got makeovers without appointments.

Employees where rude

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