These guys are great! My family and I were supposed to be leaving bright and early on a long road trip, so of course the tire goes flat and wont hold air. I took it in to Les Schwab who got me in right away. Turns out that Despite the good selection of tires and wheels they had in stock, the manufacture of my car went above and beyond to make it really difficult to go through anyone other than them, and the nearest wheel was 5-7 days away!! That was not going to work. I needed a new wheel fast if there was any chance I was going to make our destination on time! The guys at Les Schwab said they would do whatever they could to help me out, and they weren’t kidding! Within a couple hours, one of the guys called me with all kinds of reasonable options! They even called junk yards for me just in case I wanted to get a used one to hold me over! That’s customer service! -It’s worth noting that when they get busy, these guys literally start running instead of letting their lines get longer which makes sense, but it’s rare you see that these days. Employees were running here and there with smiles on their faces; it felt like ALL the employees genuinely cared about customer satisfaction; it’s quite a sight to behold.

The guys here in wenatchee Washington are on it purely professional but havent Lost their small town sense of helping your neighbor out. Needed a valve stem and was flat broke and tad which Im assuming is a lead man or manager of sorts told me to keep my DeWalt hat that I was trying to barter for the new valve stem and got me back on the road faster then I could write this review no joke. Thank you guys are what Americans are supposed to be like.

Free tire rotation...FREE. NO STRINGS. WHO DOES THAT? First rate service, great counter persons, service techs., products. I go nowhere else. Thank you Les Schwab!

Was turned away for serivce on a Lexus rx350 getting my snow tires on early because I had a donut. Didnt feel like buying 1400 dallors worth of tires. They Waited 40 mins to decline to mount my tires. I am here at discount tire getting them changed no issue 85 bucks. They were going to charge 145 to 160. Serivce refused really......... never going back, and I need 8 tires of all season in the spring. Guess I will take my business else where.

Free tire rotation and trip inspection WA free and easy online booking.

Always a great visit, great prices, great service...Absolutely Attttttttt

Very helpful service here!

Quick and efficient. Good prices. Respectfull. Would recommend to anyone

I had a nail on n my tire and they fixed my tire at no cost and without an appointment. Super friendly and will go back again.

We arrived with a flat tire, and were greeted by Marshall. He was able to make the repair and put us back on the road in 30 minutes, completely turning our day around with his capable hands and incredible customer service. We’re glad we ended up at Les Schwab, and grateful for the service we received. What a wonderful experience!

Awesome work took my 2003 Mazda Protezi in for a safety check had too back tires replaced great service was in and out will be back

Had my brakes and routers done for 658$ they are great

Love these guys. Best customer service ever.

Requested a quote on new car tires. Tom was professional, courteous and knowledgeable. We are returning customers here.

Id have to say, Les Schwans as Ive come to expect (and appreciate). Went in for a tire rotation, they told me hour and a half wait (didnt make an appt) and got in back in 50 minutes! Much appreciated!

Fast a friendly

Went to get my Tire pressure checked helped me right away during very busy day, one of my valve stems got damaged by an employee by accident but they quickly replaced it at no cost to me very friendly and honest people thank you for your excellent service!

These people are in Wenatchee are absolutely fantastic. They have bent over backwards to help me. Ill be with them for life.

The team was friendly and professional. They were able to fix my punctured tire quickly and provided top notch service. Gained a customer as this is my first time at Les Schwab.

Slooooooooow service, I was told that my car well be fixed in about two hours. ... I have been here for like almost 5 hours...and my car is still outside of the garage.... Whaaat?... Maybe its just me but this sucks.... and goood thing that Im not a kid anymore. .. otherwise u only will read bad words.

Manager Mike and his wife Lisa, whom if I understood correctly also was a Les Schwab employee in the past, went above and beyond in the name showing by example why Les Schwab is the best tire center this weekend. These two saved my weekend. Huge thanks to these two and I will always highly recommend there center because of their generosity and professionalism.

Great as always! Doesnt matter which location I go to, customer service is awesome. Got a flat and they had a new tire mounted and we were rolling along in no time fat all

They were extremely helpfuk

Very kind service, hope to see you guys up in the hills

Last fall I went out to my brand new car after work only to find I had a screw in one of my tires and it was completely flat. It was already 5:00pm and I knew I didnt have time to change it myself and get it in to be repaired. I called Les Schwab and the sent Ryan right out to help me. He was there in 10-15 minute. Got my spare on in no time. I drove right to Les Schwab and he fixed my flat for me right away. Ryan was so awesome helping me! The whole thing was done before 6:00. The flat repair was free too. I was so grateful for their fast and friendly service!

Tim came out to my house and had my spare on in minutes. He was very professional and knowledgeable. I will be having my company fleet trucks in for service from now on due to Tims exceptional service! Thanks again.

You have a great hustling crew! I was checked in promptly and my issue was handled with professionalism and perfection. Louis was top notch with my R8. Two Thumbs up! - Havock

Excellent service and super friendly staff.Will direct others to them!

Awesome services, reliable and reasonable prices!

Went to get new wheels for my Ford f150. Purchased new wheels for $3,000. Went with a different shop and got better wheels for less than $2000. Now I am stuck with these wheels just sitting in my garage. You would think after you pay that much money they would take care of the tire pressure sensor and balancing all the wheels. But nope they did not... Dont trust these guys.. save your self some money. They will try to sell you on other things your vehicle doesnt need. Theyre sales people not there to help. They pretend to discount like trained sales people. Les sch estimated an alignment for $1,600. Went to another small local shop and paid $69.00. PEOPLE PLEASE WATCH OUT. DONT GET FOOLED LIKE ME. $3000 straight to the garbage. 😣

I highly recommend going across the street to Discount Tires. Better products better prices, Much better customer service Discount tires yea Les Schwab tires nay.

Never againNot taken any of my vehicle to les Schwab and dont bother replying to this messageI spoken too your manager already

Went in just to get winter tires switched out, got handed a paper saying our rotors and brake pads needed replaced ASAP and quoted us hundreds of dollars. Got a second opinion and surprise surprise—NOTHING was wrong with them and they won’t need replaced for years. Never trusting our vehicle to these people again.

Fast great service!!!! Highly recommend!

SGot us in immediately. Super fast n very friendly. More places should be this good❗👍👍

If youve been there you know how good they are if youre still going to other places sorry

Appreciate their level of professionalism! I was helped by three different people and all were courteous and patient as I decided what to purchase!

No reason to make an appointment.

They are the best tire shop around. They always take goid care of us and our vehicle needs.

The Les Schwab in Wenatchee is one of the best anywhere. The staff is extremely helpful and friendly. This is the only place we go when we need to have our tires rotated or replaced, front end work, and brakes. So reasonably priced and quick!

I tried to save money and bought cheaper tires from a different company...which I regretted 8 months later...Les Schwab team was there to help me no matter what and fixed 3 flats all together before I needed new tires. They now have a very loyal customer!

The Manager Scott is Amazing!! He took our not so great experience and went above and beyond to fix it and make it right! He is a prime example of a Great Manager! We will continue to do business at this location. Scott Thank You so much again, you are very genuine and take a lot of pride in your job! We could not be more pleased with the outcome of your efforts!

The people I-have delt with are wonderful ...they treat me with respect and manage all my concerns with incredible speed and accuracy.

Les Schwab staff is always so kind and considerate. And I so appreciate all the things they do for no charge. They have good sales and you can find good quality for a reasonable price.

This place is amazing! They saved my tire when I was told by another place it couldnt be repaired and they did it for FREE!! Highly recommend them!!

Usually I am very satisfied but not this time. Went to get my tires rotated and they said 2 hours. Well 4 hours later and still probably would be another hour. I have a job and had they said 5 hours to begin with I would not have wasted my time

Quick service with a smile 😃

Friendly service counter staff

Had an appointment at 11am for my brakes and alignment. They told me it would take 2hrs. It took all day. They completed the job at 6pm. NEVER apologize. I told them I had to go to work. I even called the night before to be sure it would be a 2 hour job. I had to call my work and tell them I couldnt make it. Why tell me its only going to take 2 hours? Why lie? This is very bad service. A 2 hour job turned into 7 hours. How do you even begin to explain this. BAD CUSTOMER SERVICE! Then I get in my truck to go home, there was grease on my seats and on my door.

Visiting from Kent Washington area for a High Schook Swim event. Had a motorhome full of swimmers and a flat tire. Jorge fixed the tire and i was back to pool in less than 90 minutes. Thanks to the great job of Jorge and the Lea Schwab team!

Excellent customer service 👍! Took my truck in for a screw in the tire. Had it patched and back on the road in 15 short mins!!. Thank you Tyler M for your help

They get the job done, but thats it. Cashier staff is standoffish and short.Whatever happened to them running or to your car when you arrive? Ive heard this was a thing but have never ever experienced it in multiple locations.I have appreciated free tire repairs, but old school customer service needs to make a comeback.

My BMW tire pressure went off and having had a recent tire puncture I stopped by for a quick check. I was greeted as soon I arrived and helped promptly tried to tip the guy who helped me but he politely declined. Glad I bought my tires here.

Ive been to this location twice in a 12-month period for slow leaks in two of my tires, and they are still leaking. They never charged me much for whatever theyve done, but its super annoying that I will have to have my car looked at a third time for what should be a simple fix. There are only so many reasons a tire may be leaking, it isnt rocket-science.

People are friendly... However, when a customer has a scheduled time slot, it should be honored, an hour job took 3 hrs, frustrating, curtiousy should have be given if its to take longer then expected let customer know.. All of which failed. I do enjoy the new shocks!

I bought two tires for my pickup a couple of weeks ago as thats all of what I wanted that they had in stock. I went in yesterday to buy the other two. When I picked up the vehicle I checked tire pressures and found 69, 34, 36 and 41. Everyone was nice about fixing the problem but the bottom line is that the installers are WAY too busy. They sell great tires at reasonable prices but no one should assume that the tires are properly inflated.

Martins the bomb got me ready to roll for winter!thank you Martin

Great service as always. They squeezed me in for an emergency pre-trip CV Axle replacement.

Les Schwab is the standard in tire servicenot the least expensive but excellent service and a quality product they stand behind.

These guys are awesome..only place to get tires...

I really appreciate the opportunity to make appointment for my snow tires changed over.

People were very nice. Will come back again

Came in on a busy Saturday to get a leak checked out. They filled it for no charge, and it was my first time there. Very polite staff even though it was busy. Will definitely be going back.

I dropped a tire off to be fixed. After 5 hours I called them and they said that they didnt have the correct phone number, although I repeated it twice to make sure they had it. Then they told me my tire was not fixable, and that I would need to buy 4 new tires, so they matched. My tires have less than 10,000 miles on them! I called a Mazda dealer and they said that they could match the tire, saving me over$750. I would not recommend this store to anyone!!

The Wenatchee store destroyed 8+ of my Stainless Steel Lug nuts at $4.50 a lug nut. There socket on the gun didnt catch enough of the lug nut sticking out.....so instead of finding I thinner walled socket like a Craftsman 7/8 Deep socket. The just destroyed my lug nuts ! I have been going to Les Schwabs All my life !!!! BUT, I will NEVER go back to the Wenatchee Store. Cost me $63.00 to replace 10 lug nuts !!Very Disappointed !! 😠

Great place and very friendly staff they make you feel like family every time you walk in, the only thing is that there prices are outrageous so much so that I could but the part online, install it the same day and it will normally cost a tenth of what they will charge. I understand Labour cost but thats a bit much dont you think?

Great management. Super nice efficient employees

Les Swabb has shown their true worth and reliability for the years l have gone there for services..

Always so helpful when I come here. I stopped just to get air and was treated as if I spent a ton of money

Great service friendly staff

Scott is one of the nicest people I have ever met. He has met every need Ive had, as far as our tires are concerned, and let me tell you, Im not easily impressed.

This was the absolute worst car experience I have ever had in my entire life.I made an appointment at 8 AM over the phone to have my tires switched from all-season to winter. Both the person I called and the person I left my keys with assured me it would be no more than two hours.Ten hours later, I picked up my car and they destroyed my front driver side axel. The car is not safe to drive and they want $2,000 to make the repair.Perfectly fine car + les schawb = disaster

Always go to Les Schwab. Friendly staff, great prices. Take real good care of ya

Better treatment and better deals with Discount Tire. Lost a loyal customer after years of having fire apparatus as well as my POV serviced by them.

Best place to get tires and brakes shocks struts and alignment and other features

They do a great job at what they do.it smells nice free popcorn and tv

Friendly and attentive staff. They try to minimize your wait time. They are very professional

Always, the best, though Discount Tire gives them (sic,) a run for their money.

Fast and Curtious ! Thankyou Las Schwab Luke The Service Man...!

Very courteous, very helpful, very friendly.... good warranties, thank you les Schwab😎😊💖

Customer Service is very Good, Friendly Employees.

They called around to find the parts needed to fix my car and stayed late to make sure I would have my car when I needed it! Definitely went the extra mile

Great service and timely manner.

I needed a tire rotation and an alignment, and the manager gave it to me for free, even though I didnt buy my tires from them. Theyve 100% earned my business in the future, especially with their fast service and comfortable waiting area.

Great service, answered all my questions and very detailed.

Great service but very spendy replacement parts and labor depending on what you need done.

Great crew with awesome service.

They didnt come running like the commercial says. But I was in and out with a new tire under warranty in 30 minutes.

A great and well run company.

Great friendly staff and great prices

The guys were quick and so friendly

Outstanding staff members best service everytime!

Excellent customer service and support

Newly remodeled, nice surroundings, comfortable spacious waiting area, polite, knowledgeable and efficient employees both behind the counter and out in the bays working. Free Wi-Fi for customers.

Great store and good service.

We appreciate their honesty and prompt service. Theyve treated is very well.

Awesome service, fixed my flat for free.

I appreciate the battery i bought. I dont appreciate all the grease marks left behind in my ivory interior car

Always great and fast service. Great staff!!

Excellent service, almost everything you need for your car is there