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AT&T Store
601 E Expressway 83 Ste 500, Weslaco, TX 78596, United States
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AT&T Store
Comments
Da
Review №1

David was great helped me out tremendously, awesome customer service

El
Review №2

The customer representatives were so helpful. They provided me all the information needed to fix my phone. When visited the store the representative, CJ, was very knowledgable & attentive. Nobody was pushy or tried to sell me something I didnt want. Excellent service. Definitely recommend this location.

De
Review №3

Awesome customer service representative CJ was so helpful and patient after dealing with two days over the phone with customer service the whole time he was very patient and trying to help me out figure the issue out and was finally able to port my number over from Another carrier I personally reach him 100 stars

Jo
Review №4

The staff was great! The manager that helped me out was awesome his name was C.J. Fonseca, straight out down to earth dude. I love the fact that he wasnt a robot and he made us feel welcome and very comfortable. That dude deserves a raise!

Ma
Review №5

The person who attended me was rude and did not want to help me solve the problem, I am very dissatisfied with the attention he gave me. But he is very arrogant and in part I felt discriminated against because I did not understand well the service he was trying to sell me, when I told him that my husband needed to be authorized for the account he made a blessed with a very rude face .

Gl
Review №6

We received Great Customer Service from Mr. CJ. He explained everything thoroughly and helped us to get what we needed while answering all my questions as well. He went the extra mile. He was also attending other customers at the same time while they were walking in with a Great spirit. I will recommend my friends and family to go to the Weslaco store and ask for him.

Ar
Review №7

David and CJ were very professional and kind and patient, grateful for the assistance, att hire more people like them, thanks

C
Review №8

CJ WAS AWESOME! NICE GUY. WENT OUT OF HIS WAY TO MAKE SURE WE GOT EVERYTHING WE WANTED. CAME IN FOR ONE PHONE BUT LEFT WITH 2. AWESOME DEAL! THANKS CJ & AT&T.

el
Review №9

The store in Weslaco is always very helpful. CJ did a wonderful job explaining the different promotions available and switched all my data to my new phone. Thanks and keep up the good work.

Bi
Review №10

Went into store due to a problem phone rep. caused. Bryan helped and resolved my phone issue right away. he was very knowledgeable and attentive to my problem.Thank you for such great service.

Ge
Review №11

I purchased a new phone and new plan with the AT&T store on South Cage in Pharr. The service, knowledge of the device and professionalism at the South Cage store was horrible. I went to the AT&T store in Weslaco with the intent of returning my phone, terminating my plan and resuming my service with my previous carrier. BUT due to BRIAN’S amazing customer service, patience and ability to correct the set up errors on a phone he did not even sell to me I am staying with AT&T. Thank you Brian!

Re
Review №12

David was great. Awesome customer service

Co
Review №13

Awesome place, because I work here lol

bl
Review №14

Cesar was very helpful during the upgrade. Very patient and very informative.

Jo
Review №15

David helped me transferring data to my new phone. Very professional. Highly recommend.

va
Review №16

Cesar was a very helpful ATT Representative. He has always answered all of my questions, even when I made more questions from the answers he gave me! Such a great Employee! I Will forever love the Weslaco ATT store!

Gi
Review №17

Great customer service, highly recommend this store. Attentive and honest. Great job.

B
Review №18

Went in yesterday with questions, and did not expect to upgrade our plan nor phones. Boy, was I wrong. David greeted us with sincerity and was very informative from the get-go. Brian and Jackie were also helpful and courteous. The staff created a fun and friendly environment.

Dr
Review №19

Very helpful with solving problem and very courteous.

Jo
Review №20

Great customer service! Very knowledgeable and professional.

Mi
Review №21

CJ was very courteous and knowledgeable.He helped me finish with all my problems.

cr
Review №22

Brian helped me upgrade my phone today, great service.

pe
Review №23

Got helped by CJ, very helpful and got all I needed

Ri
Review №24

Killer service! Vania helped us out with a top A+++++ service. I have been to many many at&t stores all over the country. Starting from California all the way to the east coast. This has been by far the most helpful experience ever! I visited this store all the way from McAllen. I will continue to make the trip and keep visiting this store as long as Vania is a part of the team!

Ve
Review №25

I had gone to the store in Alamo and they were not very helpful at all. So I went to the Weslaco store the manger right away was very helpful and attentive. And CJ was the best, he was funny and got what we needed and out the door quickly!! We are definitely going back to him for my husbands phone!!

Aa
Review №26

Customer service is out the roof. Excellent staff, amazing affordable promotions. I’m a new customer and I’m already loving the service they provide. I have the chance to go at which ever time of the day and get the exact same attitude that I received the very first time I walked in. Check them out. PLEASSE!

Ki
Review №27

Best service I’ve ever had !!

St
Review №28

Excellent service. David was very patient and helped me setup my business tablet with all the apps I needed and made sure I knew how to use my new equipment.Will go back anytime. Thanks!

gi
Review №29

Outstanding personal service

Mi
Review №30

The employees here were very attentive and quick with solutions to my problems, didn’t wait long either 💯💯

se
Review №31

Awesome service, I went to the Donna store and they gave me the run around and didnt want to help me. As soon as I stepped into the weslaco location, the manager David, not only solved my problem but also gave me a great deal on a new phone.

An
Review №32

CJ was Very helpful, nice got us what we were looking for . We are very happy customers.😊

De
Review №33

Staff was super friendly and knowledgeable. I went in and was greeted by everyone and the pretty young lady was able to help me with everything i needed.

Ro
Review №34

Very great customer service Cornelio Fonseca did an awesome job helping me quick n on time really recommend

Re
Review №35

Customer service was great

Wi
Review №36

Cj was sooo awesome and helpful very very talkative and funny not like any phone company i’ve talk to before i recommend you come and talk with cj .

Ro
Review №37

5 star service from Claro Lopez, recommend visting him with your isues :)

Es
Review №38

Dont bother going to other att stores, this is the only one that knows what theyre doing. The guy with the glasses got all my stuff transferred to my new iphone when all the other stores wouldnt help me.

Mi
Review №39

Very knowledgeable and helpful staff. They try to get to you as quickly as they can and they make sure all of your questions are answered before you walk out of the door.

Ja
Review №40

Usually pretty good with average wait times as all cell phone stores but the people Ive met here are friendly and helpful. Would be 5 stars but there have been times when the wait time seemed a bit excessive.

Ma
Review №41

I went in 5 minuets ago,and was waiting it was my turn then someone comes in from their comfortable truck to say that he was next and he was helped before me because the said he was next.It’s just not right you should be in line waiting not outside in your truck till you see that the last customer was helped so you can come in.

Ad
Review №42

Michelle was extremely helpful. She provided advice on a new phone, and made the process very easy. Great customer service from Michelle!

br
Review №43

Manager was very helpful and gave quick service 👏🏽

Va
Review №44

Love the service in this store very polite and knowledgeable reps

Ma
Review №45

Excellent service with Employee Claro Lopez 5 stars

Ru
Review №46

My wife and I walked ready to deal and no one acknowledged us in the 20 min we were there. A simple “be with you shortly” would have at least been ok but nothing.

Jo
Review №47

Worst customer service ever

Il
Review №48

They never help us, we need to go to other stores to help us worst customer service in weslaco TX

ro
Review №49

Awesome people and very helpful.... THANKS JACKIE

Sa
Review №50

Great service! Claro was a big help!

Am
Review №51

They Are Very Awesome and Very Friendly 😊👍

Ar
Review №52

Customer service is just lame they never help you or acknowledge you culo bird att only has 2 employees all the time 2 hrs before we got helped take your business elsewhere 👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻

Di
Review №53

All the ads on the walls except oneWere in Spanish.Whats going on?Are they getting ready for the great immigration

Gr
Review №54

Why do your store have a phone when you all dont answer it... :(As usual, terrible AT&T customer service.

Ar
Review №55

Cant say much. The company I work for uses ATT. Just went there to activate my new work phone. They were friendly.

Hu
Review №56

All of the staff including the good for nothing manager are terrible. They wouldnt know customer service If it hit them accross their face. But I guess its what you get when you deal with ill mannered uneducated scum. They are a bunch of tounge twisting liers. I wouldnt recommend my worst enemies to these people.

Em
Review №57

I visited here after lunch hours. The staff told me it was the best time because thete are very few customers at that time.

He
Review №58

Employees know their business. A++++

Bo
Review №59

Bad service!!!, los guys no valen cheese!!, they made me wait close to an hour but nobody helped me. i preferred leave the store. pobresitos l:

Cr
Review №60

I bought a note 5 for me(and got another 5 smartphones) like 2 months ago, and mine, the screen suddenly started getting purple ! it never fells or nothing! Just happened, And I told them to give another, because it wasnt my fall but the told me no, that I need to pay the warranty or send it to samsung ! ..... I should get veryzon when I could, at&t is so bad, or it could be just the people of that store .....

da
Review №61

Friendly service.

Ja
Review №62

Great Customer Service.

Co
Review №63

Online says they open at 10 on Sundays...show up and door sign says 11am 😡. Update your damn information to be accurate!

No
Review №64

Slow customer services need more workers

Ka
Review №65

Bad service, they removed the auto payment machine so now if you just wanna pay you’ll have to wait. They take forever to help you, and the store usually has just 2 guys working so that’s worse. Their system sucks, sometimes takes card payments sometimes it doesn’t. I hate coming here but I don’t have another choice.

Be
Review №66

Fantastic customer service

La
Review №67

Could not help us with issues we were having to disconnect a phone

Fr
Review №68

The clerk was totally in a bad mood.name was david.with the long beard.he should change job if hes not happy there.

va
Review №69

Great service

Pa
Review №70

David was very helpful

Pe
Review №71

Never answer the phone

We
Review №72

Great Service!

J
Review №73

Bad bad service!! Need more people to attend customers!!! Every time Ive gone I leave there an hour after!!! Without being helped!!!!!

No
Review №74

Trash

Mi
Review №75

Boo

Ju
Review №76

Ive been shopping around for a phone provider to switch to and this store has been the most helpful by far. David even showed me the difference between phone screens and how 90 or 120 hertz make the screen feel smoother on newer phones. Very patient, great service

Ad
Review №77

Walked into the store upset with an issue that I was experiencing, thankfully David was able to help out with my problem and upgraded my phone.

Ah
Review №78

Awesome service. I was attended by David and he met all my needs. 10/10 would come again. :)

el
Review №79

I went in to get my new iPhone 13 and David was the absolute best! Like always A-1 customer service. I’ve been renewing my iPhone at only this store for the past 3 years and they never disappoint 👌🏻

Information
15 Photos
79 Comments
4 Rating
  • Address:601 E Expressway 83 Ste 500, Weslaco, TX 78596, United States
  • Site:https://att.com/stores/texas/weslaco/113269
  • Phone:+1 956-968-0201
Categories
  • Cell phone store
  • Telecommunications service provider
Working hours
  • Monday:11AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:8AM–8PM
  • Sunday:9AM–8PM
Service options
  • Curbside pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
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