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Midcoast Auto
1909 S 74th St, West Allis, WI 53219, United States
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Midcoast Auto
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Am
Review №1

I was due for an oil change but wasnt sure if there was any other maintenance that needed to be done on my car. I had my appointment scheduled through CarMax and this was by far one of the best experiences Ive had at an auto shop! Receptionist was warm and friendly, clean and inviting waiting area, very comfortable overall. While it may have been my first time here, I noticed that the other customers in the waiting area who had obviously gone through Midcoast Auto in the past seemed to have a good relationship with the staff. No nonsense, straight to the point, and didnt suggest or push for any additional maintenance that wasnt required or necessary like the previous shop I was going to. I will DEFINITELY be coming back in the future for servicing!

Wi
Review №2

Just want to give a BIG shout out about this business. The best service possible is what I have always experienced here. Quieted my very loud exhaust (gasket disintegrated) very quickly. Now my premium car is refreshingly premium (quiet) again. WAY TO GO JON AND CREW!! I really love taking my cars here for service!!BB in Tosa

Ke
Review №3

Came here for an oil change and a quote on an exhaust repair and was beyond satisfied with the service and pricing. They offered to fix the exhaust same day and it only took a couple of hours and for hundreds less than my previous quotes. Friendly, professional, honest, and timely, what more could you want from a business? I think I just found my new MKE auto repair shop.

Ni
Review №4

The receptionist here is extremely rude. Get someone else at that front desk.The fact shes the owner mom in treats customers in such matter is obsurb this is bad for business.Jr (owner)and his team does a wonderful job working on my car but the fact his mom talks to customers as if there her kids is disgusting.I advised Jr months ago regarding his this lady nasty attitude shes just rude in today again I advised him but his response was beyond unprofessional! Today is when I was advised shes his mom. Now it all makes sense why she feels as if she can talk too customers any dam way.I literally had to walk away! Its not my dam concern how long it took you to find a receptionist!Another customer was also complaining about how she speaks too them. DO NOT GO HERE IF YOUR CORE VALUE IS BASED ON RESPECT CAUSE HIS MOM HAS NONE IN HE ACCEPTS HOW THIS LADY TALKS TO PEOPLE.ALL CUSTOMERS ARE NOT THE SAME SHE NEEDS RESPECT!

Ti
Review №5

They definitely deserve more than 5 stars for their customer service and repair. They always go above and beyond my expectations. Just outstanding!! They take the time to explain exactly what is going on with my car and exactly what they need to do. Timely and affordable. I highly recommend them to everyone I know. As for me, they have a customer for life 😁

By
Review №6

Very profeshional. Wish they had a bigger place. Almost to busy for a small shop.

Ja
Review №7

They are so friendly here and knowledgeable! Every experience from oil changes to bigger car fixes has been fantastic.

Me
Review №8

I have been going here for about 2 years now and they are reasonable prices. They always tell u the price before they start the work. Which is a good thing.

Co
Review №9

This shop is amazing! They explain everything and the customer service is top notch!

An
Review №10

If I could give these guys more than 5 stars I would. Jon is awesome And so is everybody else. This is going to be my go to shop from here on out. Would recommend them in a heart beat to anybody who asks. Ive never had in auto shop follow up with a text from their personal phone to see how everything went into make sure the car was running well. A+++ awesome place.

Ap
Review №11

Always do great work for me! Jon and Jr. are great at what they do and explain everything you want to know. Before they even start working, youll have everything you need to make an informed decision.

Jo
Review №12

Best customer service I have ever had, and my Dad was my mechanic for most of my life. I had a recall on the intake on my 2010 passat. I took it to the dealer to get fixed. When i picked it up they said I needed almost $6,000 worth of work done. I declined and took the estimate over to Jon at Midcoast. Not only was the quote Jon gave me less than half of what the dealership quoted me, they found a couple things the dealership missed and only charged me parts because they already had it apart. From someone who really tries to do all my own auto repairs, this shop has a customer for life.

Be
Review №13

I showed Up at 12:50pm and they got it done within the hour. good work & very nice staff. Will be coming again !

Mi
Review №14

Rude and unprofessional staff that will straight up argue with you instead of trying to fix the problem. They kept my car for most of the day without working on it and then blamed me for their laziness instead of apologizing. The lady at the desk had the worst attitude on the phone and in-person and made it clear that I was not welcome in their waiting area. They seemed ok with the fact that nobody was wearing a mask in the cramped waiting room anyway, so I was more than ok with leaving. They didn’t even fix the problem I had with my car when they were “done” and still charged me for their incomplete and terrible work. I will not be coming back here ever again.

Am
Review №15

Although my car was acting up and I took him there they couldnt find any thing wrong with him they were super nice didnt charge me to look at him and treated us great just like a worried mom with a a new baby love these guys I will definitely be back when he acts up again thanks Junior, Jay, and John keep up the great work its really hard to find honest hard working michanics these days you guys ROCK we will see ya soon Amber

Ti
Review №16

Ive had really good experiences with this shop. They seem both competent and honest. Everything that Ive had done here was fast - brakes, oil changes, and normal service interval stuff for me so far. They provided good alternatives, and their rates have been lower than I expected in every case. They also take the time to explain everything and dont hesitate when you ask questions.

Jo
Review №17

Jon was great to work with. Very prompt and detailed with his explanations and work order breakdowns. They put my vehicle up on a lift and showed me the issues/rundown before starting to work on it. Everything was very fair and there werent any hidden charges or extra fees. I will be bringing my vehicles back here when its needed.

D
Review №18

Mid Coast auto is the best shop I have ever worked with. Super professional and knowledgeable. They keep you informed and aware of any issues they encounter while working on your vehicle. I take all of my cars to them Audi, Mazda, Ford....

Ra
Review №19

Jon was amazing he understood my budget and explained to me exactly what was wrong with my car and was able to fix it.

sa
Review №20

They dont bs you, timely and affordable

Ad
Review №21

Best shop around, Quality work great guys highly recommended for anything you need done!!

Al
Review №22

I had to bring in my car on December 31 after sliding out and hitting a curb the night before. They actually had their holiday hours on Google so that was nice to know in advance that they would be open and what their hours would be. I took it in just as they opened and they were able to look at it pretty immediately and get me an estimate. They tried their best to get me my car back to me the same day despite their shorter hours but due to needing an extra part, it didnt happen which was fine. I hadnt expected I would get my car back until after the new year anyways. I dont know how many other vehicles they might have had in at the time, but usually its a wait so I was surprised my car was taken care of so quickly. Reasonable prices and polite people. Id definitely return for any future car repair.

Ho
Review №23

Jon is fantastic. This was my second time going to his shop, and I would definitely go back if I ever have problems in the future. He handled every step of the way with me personally. And even checked back later to make sure I was happy with all the work performed. Stop looking. Call here now.

Ry
Review №24

Top notch shop. Competent mechanics. Great communication and follow through from the owner. Work was completed quickly and at a great price. I will definitely be going back.

Kr
Review №25

Jon and Chris are great! They are always upfront about their findings and prices. I recommend this place to my friends and family all the time now.

Jo
Review №26

These guys know how to take care of you. They work hard to get you the best price. Came here with an almost $900 quote from a dealership. They completed the work for less than $450! These guys are the best and will never do more or charge more than necessary. Great place.

Co
Review №27

Great guys with great service!

Br
Review №28

I always receive excellent service and the highest quality work. I highly recommend Midcoast!!!

Ja
Review №29

They knew exactly what my car needed, kept me informed and got it done in a timely fashion. Id definitely recommend them to people

Ja
Review №30

Once again the guys at Midcoast auto did a great job with mounting and balancing tires. Plus, tires were cheaper to purchase from than vs anyone else. Extremely fast and good communication as well. Cheers!

Ja
Review №31

Been going here about 5 years now, went initially because they specialize in Cadillacs. I keep going back because of the service. I usually go knowing exactly whats wrong and theyve never tried to get over on me, in fact, they usually give me options on the type of part if theres a price difference while informing me if theres an actual reason for the price difference. I highly recommend checking them out, you will most likely be pleasantly surprised.

Mi
Review №32

I paid them $50 to lie to me. They told me my head gaskets blown and quoted me $2900.00. Later I found a place that would do it for 1500, then I found out it wasnt a head gasket, it was a water pump. They didnt even use the pressure test and resorted to telling me a common problem with my vehicle. Probably didnt even do anything with my car while it was there.Edit: Yeah it didnt seem like you guys worked on my vehicle at all and jump to the most common problem with these cars ( 2003 subaru forester ) and tried hitting with a extreme bill. No thats not my real name and no I all ready moved on from it.

Be
Review №33

Best experience Ive had with a shop!After picking up a new set of wheels tires, I was was worried Id have trouble finding a local shop that would be able to mount them without damaging, considering Ive had terrible luck in the past. Thankfully a friend referred me to Midcoast and assured me I was in good hands.Not only did they do an awesome job getting everything mounted (with absolutely no damage), but everyone I interacted with was super friendly, professional, and answered all of my questions. Ill definitely be heading back to Midcoast in the future!

Ja
Review №34

I absolutely love this place! We mostly work with Johnny. He is amazing and explains everything so simple. Ive recommended him to many people after he was recommended to me. And the price is always good. I mean for what it is having to fix a vehicle. I am only curious though if they will do work if you have your own parts. Such as my brake pads that have sat under my front seat for a year now waiting to be done. But I love place will never go anywhere else!

Al
Review №35

Great bunch of guys. They will give you an honest assessment of the situation and unlike alot of the shady shops out there, the prices are responsible and you know they care about their customers. I will take my car here whenever I dont have the time to wrench it myself (air tools and a lift beat a jack and a wrench any day)😊 Check them out. You wont be disappointed.

Ja
Review №36

Busy shop but they do good fair work and the staff is trustworthy. I thought that I needed work a year ago on my struts, thinking they were bad, but they said the struts were fine.Would recommend for all work that doesnt need the dealerships meddling.

De
Review №37

They did a fantastic job with my car. Couldnt be happier

De
Review №38

Jon and Jr. are two of the best mechanics I have ever worked with. They brought life back into my 2004 Cadillac Deville. I now drive that car everywhere throughout Wisconsin with my family with no problems. Thank you Midcoast Auto for doing such an excellent job!

Br
Review №39

I have been using Mid Coast Auto for years. I have never had an issue, they are the only ones who touch my vehicles. Jon and staff are always helpful and always take time to answer questions. The secretary is always friendly and has little talks (if you want) while waiting to make the time pass faster. Mechanics are top notch, there are a ton of people I have referred here. This is the only shop I would recommend.

Jo
Review №40

I do a little mechanic work but not too much electrical stuff so I took my suv too them based on reviews and I couldn’t pin point the problem and they nailed it...it took a couple days waiting on parts but when I got the bill I was happy 😊. Now I will most definitely return for preventative maintenance on my vehicles. Good customer service also. They offered me a ride home when I was waiting for Uber after drop off and the driver was one of the best people I met! The receptionist was also a sweet lady. Good service is hard to find in Milwaukee.

an
Review №41

Always very reasonable, professional & efficient.Comfortable waiting area if you have to wait around.Even got a text from him the next day asking if the repair job was to my satisfaction.I couldn’t think of going anywhere else for such personable, quality service.

Ma
Review №42

This is a great place to have your vehicle serviced at. They are very professional & take the time to make sure that you know exactly whats going on with your vehicle. They have a very friendly staff & I really like the work that do.

So
Review №43

Impressed and SO Happy!From the first phone call talking with Terry about my Lexus issue to Jon ordering a part at a reasonable price to the prompt installation, all was a wonderful, worry free experience. Thank You!

Ni
Review №44

I was referred to Midcoast auto by a friend. Jon was great working with me over e-mail to discuss the details of the work I needed. Its nice to have a shop thats willing to communicate. No complaints on the work, I asked for additional measures to be taken during my coolant flush which they performed with out qualm. Overall very great place I would recommend to a friend and will be returning in the future.

Wo
Review №45

Excellent and timely work. Rates are very competitive. Very flexible with appointment time to suite my needs. Provided shuttle service home and offered to pick me back up again.I highly recommend Midcoast Auto and will go there myself if the need should arrive.

Ke
Review №46

Extremely knowledgeable and flexible staff and leadership to provide great service both with customers (like myself) and the vehicle. Personally, I have taken my vehicle here over the past year and will continue to do so as they have given me multiple price point options for fixes and have been flexible with the vehicle repairs and maintenance. Would rate higher than 5/5.

Al
Review №47

I have known these guys for a long time now. They ALWAYS take care of me & fix my issues big & small. I will never take my car to another service shop for any kind of work. I trust these guys & am very satisfied every time. They explain things to me in a way I can understand.....its great!!!! Keep up the good work & thank you

te
Review №48

We have been coming to Midcoast Auto for many years with our cars and vans. Everyone is friendly and very professional. As a woman I appreciate them taking me into the shop to show me and explain what needs to be done to fix our car. Woman will also appreciate the very comfortable waiting room. Check them out. Youll be glad to did !!!!

Ha
Review №49

Honest and High Quality! I have a 2004 Suzuki Forenza that was taken to a large Auto Repair and Tire chain and they had a list of repairs that total almost $2500. It seemed way to high and I was recommended to take the car to Midcoast. They checked everything that was on the list and found that 90% was not needed. Repairs were made and the car was done and is in great shape. I have seen taken it there for a winter tuneup and snow tires and wheels. Better pricing on the tires then the Internet Tire discount sellers. If you have not tried Midcoast, you are making a mistake.

Me
Review №50

I’ve taken several cars to Midcoast and have been happy with all services I received. Jon and Chris are always up front about what work needs to be done and is always willing to take the time to explain everything. I’ve recommended them to all of my friends and will to continue to do so!

Jo
Review №51

They repaired my car5 in about 40 minutes. Great shop! Everyone is friendly and helpful. Acceptable prices!

Wi
Review №52

These guys know what they are doing! They inspected my car and were very honest on what I needed to get done. I told them my budget and they worked with me. My car was fixed and runs like new! I will keep bringing my car to Mid Coast Auto for any mechanical needs.

Ma
Review №53

Im a review person, and did some researching on this company before I went and was impressed with the 4.3 stars out 5. Went in they checked my car for free told me whats wrong gave me an estimate, and I made appointment to go in yesterday 05/25/2017 @ 3:30pm. I was there for about an hour in half, the receptionist was very nice, and friendly and told me a little about the company. Upon my car be fixedthe mechanic came in told me my car was ready, and asked did I want the old part I have never been asked that buy any company, but that a good ideal, The mechanic was very professional, and told me that I would be happy with the work they had did, and he was absolutely right CHRIS JUNIOR did a good job, and I would recommend this company to anyone. Job Well Done.

oo
Review №54

Vehicle: 2002 GMC SIERRA 2500HDWork performed: Front end overhaulVery reasonably priced. It took a day longer than expected due to the truck not cooperating, but the final price actually came back UNDER the quoted price.Owner was nice and dealt with you in person.Id recommend Midcoast Auto to anyone looking for quality work at a fair price.

Sl
Review №55

Jon and his team at Midcoast Auto are wonderful. They take care of you like family and always are looking out for you. They take time to explain the issues found with your vehicle and even show you what was wrong (if they have not thrown away the part) so the consumer understands what was done and why. Highly recommend them for your auto needs

Gl
Review №56

Always a great job and very reasonable.

Jo
Review №57

I had the timing belt replaced. The repair job was reasonably priced and done in a timely manner. I was explained that it was not a simple repair but at the same time I was reassured they have done this many times. The particular repair job is guaranteed for 12 months using only OEM replacement parts. They also replaced other parts like the water pump, spark plugs and some other inner components that I authorized have them replaced. Now the engine of my car is running very smooth. I recommend this place to anyone.

Kr
Review №58

Midcoast Auto is a reputable auto repair shop. The entire staff is friendly and honest; they provide high quality auto repairs at a price significantly less than dealerships. The owners are easy to work with and I am taking all of my vehicles to this auto shop in the future!

ma
Review №59

Ive know jon and junior for over ten years know they have always done all my accessories on my new trucks and not only gave me a great deal but also did a great job. I highly recommend them to my friends and family and anyone else who wants to get a high quality job at a fair price. Also the piece of mind knowing how honest they are, a hard thing to find now a days.

Th
Review №60

I have worked with Jon at his previous company and have had my car serviced, repaired, and updated since the first day of MidCoasts opening. It is amazing how he and Michael have taken care of my 06 GT Eclipse...It is a cherry, thanks to all the efforts of Jon and Michael. Brakes, exhaust, catalytic converter, ac, ...they have done it all....and the pricing has ALWAYS been fair. This was a great find after years of getting ripped off by dealers!!! Give them a shot you wont regret it!

ni
Review №61

Great mechanic and friendly and trustworthy. Also Jon explains everything and is very helpful. Take your vehicle to them for sure.

Fr
Review №62

Have taken my 2003 pontiac here several times. Reliable service from honest people for good prices. They always do what they can to squeeze you into a tight schedule and always communicate with you and keep you posted while your car is getting its work done.

cc
Review №63

An auto mechanic kept my car for over a year. I had to get the police to get the vehicle back.Last May 2017 bought car. I found a shop that was highly rated on line, view shop and met owner/ mechanic. I called shop to get updates. The shop indicated job to be completed within anticipated 45 days to do job so that I could take it to emissions. Then I called shop and was alerted of issues and they needed more time. Partial owner Jon said I should call and get extended 30 days for emissions; and I did. Shop missed all the dates. And I had to call to hear lies all year long from the Mid Coast Auto Service Shop. May 2018 just got car back through police assistance. Car was in worst driving shape still had check engine light, yellow service vehicle light, and now service transmission now red triangle light.

La
Review №64

The guys are very professional. Everything was well explained well and didnt feel like they were trying to push unneeded services on me. Highly recommend!

Ma
Review №65

We have a 1999 Toyota RAV4, but youd never know it was almost drinking age thanks to the team at Midcoast Auto. Youve taken such amazing care of our car the past few years, its never run better! Your prices are super fair, your suggestions are always spot on, and you are nice to my husband. We just made it 1800+ miles to my new job in Nova Scotia, but youll hear from us when we visit family later this year-I cant imagine well find a better mechanic! Thank you :)

Jo
Review №66

They always do great work

Ad
Review №67

Took in my 2002 Boxster to avoid having my wallet destroyed by Porsche dealership prices. The Porsche mechanic Joe called me throughout the job to make sure I was informed about the work needed. I havent had this great of an experience at a mechanic before. Ill be taking my car back in for tires at the end of summer.

De
Review №68

Amazing job at mounting slim tires on a wide wheel.... without any issues or blemishes. Will be returning for my car needs.

Ma
Review №69

These guys really did a fabulous job in diagnosing the problems with my car.The prices were right as well. They have a lifetime client in me. Highly recommended without reservation.

Ni
Review №70

Fixed my undriveable car the day before I was scheduled, the same day I brought it in. Held the doors open after hours for me to come pick it up. Outstanding service, great communication.

C
Review №71

EXCELLENT workmanship, my car rides like its brand new now. Very reasonable prices, appropriate length of time for repair. Extremely professional, courteous and respectful. Very nice waiting area and clean restroom. free Wi-Fi and cable. current magazines. safe environment. My mechanic for life! Ill refer any and everyone here.

Be
Review №72

Jon and his team are great. They will explain the work they need to do and even showed me where the problem was and what it would take to fix it. Always friendly and I would highly recommend them for your auto needs.

Lo
Review №73

I have been coming here for a couple of years, and I can honestly say that I wont go anywhere else. The staff is friendly, knowledgable, and professional. Their prices are fair, and they even take me to work when I drop off my car. I would highly recommend them.

Ca
Review №74

Always very good service at a good price.

Wo
Review №75

Great work, great prices!! Rides home while they work on your car.

Do
Review №76

One of the best auto body repair shops around! Great service! Awesome prices! Cant beat em!

Jo
Review №77

Been ignoring calls. And I been with them since they open. Now they slacking not caring who began w them. Jon used 2 b my buddy.

Ch
Review №78

I dont trust my car with anyone else. Great service, great work and I never feel like Im not being lied to. These guys do work on all 3 of our cars from Volkswagen to Lexus and they keep our cars running in perfect condition.

El
Review №79

Always attentive to my questions

Je
Review №80

Had lots of issues with my truck, Midcoast auto fixed all my issues and was very reasonable. they even gave me options of a used differential which helped keep the cost low. They are very friendly and will be taking all my cars for maintenance and repairs from now on.

Ad
Review №81

Midcoast Auto, and Johnny especially, have been incredibly flexible with not only scheduling, but also working to provide the most cost-effective and high quality maintenance possible. While I still go to the Acura dealer from time to time, it is becoming more clear that Johnny and Midcoast will be my permanent service shop. Thanks!

Dr
Review №82

I have lived in 9 different states, and Midcoast is the best auto shop I can find anywhere. So much so that I go back to Milwaukee just for their car service. They are fair about all the work they do. I always get quoted for a fraction of what other shops quote. They give good advice about what needs to be done asap and what can be put off for a little bit. Could not recommend them more.

Qu
Review №83

Love this place Jon is the best. I definitely recommend.

La
Review №84

Great friendly place of professionals. I heard about this place from a friend and i havent been disappointed. Fair prices and they will even take you home if necessary

Ti
Review №85

The most Honest &Professional car repair shop in town

St
Review №86

The service was great we both are very happy with the service. Also Jon and Junior helped us out by connecting with us when we would see how our car was doing.

Ja
Review №87

Jon and Staff are great, wouldnt take my AUDI anywhere else. Highly recommend

Da
Review №88

Good work reasonably good prices, great people!!

Sc
Review №89

Fair pricing, reliable, excellent service.

Ti
Review №90

This place provides excellent customer service with very reasonable prices. Thanks for a wonderful repair experience!

St
Review №91

2 trips totalling almost $700.00 worth of air conditioning work and a week later the compressor goes. Nice to have new lines. To bad they dont do anything.

Ma
Review №92

Midcoast auto is an amazing shop with good prices jon was a huge help giving me the best options to fix my car..also giving me a ride home on the other side of town til my car was repaired...i have never heard of midcoast auto until a friend of mines referred them so now i am doing the same you wont be disappointed

Ra
Review №93

Johnny and Junior have taken care of all of my familys cars for the last 5 years or so. They have done everything from tires and oil changes, to timing belts and suspension work on our Mustang, Saab, Town Car, Passat, and Toyota Tacoma. If it is broken they will fix it right. If something is going bad, they bring it to your attention but let you know if it can wait a while. They have never pushed any unneeded repairs. Their prices are fair and reasonable, always lower than what the dealer has quoted. I recommend Midcoast to my friends and even to strangers when the topic of auto service comes up.

An
Review №94

Great guys. Quality work at a competitive price.

Ca
Review №95

Seemed short on staff and rushed.

Ti
Review №96

Horrible.. Just Horrible service department. $1000.00 worth of work done and none of it completed correctly. Had to bring the car back a second time wasting more of my time. Brakes went out of the freeway after they damaged the brake system. Had to use the e-brake to get off the freeway nearly killing myself and causing an accident. This was after bringing it back a second time.DO NOT take your car in to these morons unless your life insurance and car insurance are up to date.

Pa
Review №97

WOW!! Im very impressed not only with the service, but the hospitality we received. My fiancée and I were searching high and low for trustworthy mechanics in the Milwaukee area and stumbled across this place.. I read the reviews and thought how is it possible to rate out of 45 reviews 44 of them were amazing......So I have a 02 Mercedes Kompressor, Jon then ran a diagnostic on it and repaired it, but before he did any work called and explained what he found wrong. He did not try to upsell me which is rare especially when you drive foreign. Needless to say we are getting our second repair on our truck and cant wait to see the results next Friday. I will only bring our vehicles to Jon from this point on and you should as well...

Br
Review №98

Lovely service. Friendly people. Johnny is super welcoming and gets the job done.

To
Review №99

I highly recommend Mid-coast Auto. Jon is a pleasure to work with and they are very fairly priced.

Bu
Review №100

Quick service when scheduled, fair pricing, reliable.

Information
7 Photos
100 Comments
4.7 Rating
  • Address:1909 S 74th St, West Allis, WI 53219, United States
  • Site:http://midcoastauto.com/
  • Phone:+1 414-604-2000
Categories
  • Auto repair shop
  • Auto electrical service
  • Auto tune up service
  • Brake shop
  • Tire shop
Working hours
  • Monday:8AM–5:30PM
  • Tuesday:8AM–5:30PM
  • Wednesday:8AM–5:30PM
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
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