My husband and I had such a wonderful experience at PC Richard & son. This location was recommended by my brother who recently purchase his TV from them. Garcia is an excellent salesperson. He treated us like friends not like a customer. He was patient and always available for our questions. I wouldnt hesitate to recommend this PC Richard & son to my family and or friends.
Elvira was amazing… first walking into the store she greeted me and my family and immediately helped us with a refrigerator and stove( we lost during ida). I’m so happy with my purchases and it’s all thanks to Elvira. Definitely come in and ask for Elvira! SHE’S THE BEST! Thanks P.C Richard & son :)
Went above and beyond salesman Isaac from the West New York location did an amazing job. He went above and beyond all expectations to ensure a smooth purchase of my appliances.I would highly recommend to Isaac to anyone that is going to visit this particular location. Great job!!!! 💪👍
Jay Ferrira resolved my product problem efficiently to my satisfaction today. I was very impressed by his quick and reasonable decision and professional attitude. I wished I came to the shop earlier so that I didn’t have to waste lots of my time/ energy trying to resolve the problem by the many phone calls to the service department earlier. The young sales guy David was very helpful. Although on the job only for less than 2 months, but also impressive.
Isaac was so helpful in getting my computer and printer. Super sweet, knowledgeable of the products, and attentive to my purchase needs. Definitely a keeper!
First time customer at pc Richards. Great appliance lead times. Well spoken and great tax rate. See Chris Garcia!
Love this location ! Salesman Chris Garcia was very knowledgeable and helpful when I went ! Made my shopping experience 10/10
Isaac was great help in picking out a tv and I will definitely come back to see him thank you isaac
Best store around I buy always from Jose he always give me the best service .thank you Jose
Great customer service at the West New York location! Store Manager William goes out of his way to attend to any and all concerns. William and his staff pay close attention to detail and make sure you leave completely happy. I had a great experience, my salesperson Eric was knowledgeable and courteous and I highly recommend William and the entire staff at the West New York PC Richards.
I have been there have credit card and bought items from them been going there for about 20 years, great place
My shopping experience was excellent. The sales associate Jake Salazar was very professional and assisted me with getting the product I was looking for. Definitely suggesting PC Richards in West New York, NJ and to look for Jake..
My experience purchasing a TV from PC Richards was amazing . Isaac helped me with my purchase. He had answers for all my questions. He really knows his stuff. Highly recommend. Thank you Isaac
Issac helped me out with a tv. Very helpful and took his time for me to help with my decision . Highly recommed him
I love that store Jose is my hero I always get from him the best deals the best service
I have made numerous purchases for appliances over the phone with Chris Garcia and have always been completely satisfied. He is very knowledgeable of the features of the appliance and always gets me the best possible pricing. I would definitely recommend working with Chris for all your appliance needs.
Isaac is a great salesman and person he really helped me out with my appliances
Doisy and Christian were outstanding and extremely exceeded my customer service expectations. They are dedicated, knowledgeable and show a sincere interest in helping the customer. They are truly an asset to your company and I will recommend them to all. Congratulations on having such great staff!!!
Jose is the man to deal with he always give me the best deals best service.
Went to PC and came across Doisy, very knowledgeable salesman. He works very great, and knows how to create the best deal. I love my new appliances!
I loved the service there. I made a purchase and customer service was so nice and polite. As I walked around everyone was smiling and saying hello to me. Great store 🙂
Jose is best always deal with him gives them best deals and service.
Had a great experience at pc Richards! Anthony is the best! He is so helpful and makes the entire experience seamless.
I went to PC Richard and came across Doisy who was very helpful and knowledgeable salesman. He helped me get the best deal, and I know I will be coming back and asking for him. Impeccable service!
Always a great experience here! All of my home appliances come from this PC Richards. Fair prices and awesome customer service. Shout out to Doisy!: amazing sales person! Doisy has helped me furnish my entire home practically and is always super helpful and friendly.
If you go to PC please go see Doisy, he is knowledgeable and has great customer service. Staff was very nice as well, will be coming back for sure!
Isaac was a great salesman and very knowledgeable thx.
Recently redid my kitchen and got all new appliances delivered. I could not be happier with the customer service provided by Franco throughout the entire process. He was incredibly knowledgeable, professional, and kept me informed from research to purchase to delivery. I would definitely use this location and work with Franco again in the future!
The customer service is very helpful! My boy Kevin Z. helped out so much. Helped me on all my needs and answered all my questions. Very helpful and will be looking to get help from kevin. Great customer service along with great work. Appreciate him and the store. Looking forward to coming back.
Doisy is a great guy, really enjoys helping others. I highly suggest you go and see him for your new TVs, appliances and Matress upgrades.
I came in looking for a refrigerator for my new apartment and Chris Garcia was so helpful. I was able to find a good fit and was very happy with the service and am looking forward to come back in the future.
Went to pc richard, and was helped by Doisy. he was very nice, and had great customer service. he helped me with everything i needed, i recommend you go see him.
Went in looking for a tv having no idea what I was looking for. Isaac was an amazing help explaining and listing the difference of every tv that was in my budget. Thank you for the amazing help.
I was in a pinch because my old TV died and i needed help purchasing a new TV so i could watch the NY Giants loose again. Christian Garcia really knew his stuff, and i felt like he wasnt trying to gyp me. Matched me up with a nice Sony 85 QN900A UHD smart Android TV...... Now i can continue to be disspointed every Sunday
Went to pc richard and Doisy was very helpful, he knew exactly what i needed and helped me get a good delivery date.
Christian Rodriguez was a huge help to me. Hes very knowledgable about about every product and was able to answer of all my questions in detail. He helped me narrow down the washing machine that best suited my needs. I appreciate all of his help and experience!
Excellent customer service, first time buyer but definitely not the last. Christian Rodriguez was very knowledgeable, attentive, and patient helping me find my new tv. Hes definitely earned a long time customer with me and if his boss is reading this, Christian deserves a generous bonus!!! Great employee!!!!
Had a good experience with salesman Isaac, bought AirPods, they work amazing and I’m definitely gonna go back to him for future purchases
I had a great experience at PC Richards. The salesperson, Arcenio Perez Jr. was a great person. He showed us many options for what we were looking for and took his time in making sure we were getting the best for our purchase. I would recommend anyone to him. I will definitely be a returning customer.
Franco is the best ! Just got my appliance package from him! Super grateful!!! Thank you
Pc richard and son is a great store, Doisy was knowledgeable, and very nice 😊
The gas/electric ranges that were for display were dusty, some broken and not much variety. The salesman took awhile to show up. He did not have a label with his name, no tie. The place was empty. The prices very high fir what they are offering. Disappointing.
Nelson was hands down the best salesman we’ve dealt with during our renovation of our whole house.
Kevin Z. Took care of me and gave me a great customer service, I will most definitely be coming back to the store and buy more stuff.
I had an amazing experience shopping there, Isaac went above and beyond with me, he even ensured that what I bought got delivered and hooked up correctly! Definitely gonna be buying from him again!
Jake helped me find a laptop for me daughter to takeTo ecuador highly recommend
Honestly this man Isaac is the best person I could’ve went to he is very down to earth, I had a question about mounting a tv, I really don’t like to see wires hanging around, other than that I wanted a new laptop he sold me a notebook intel. And runs perfectly smooth!!! Give this man a raise that he deserves, promote him!!!
Had a great experience at Pc richard and son shopping with Doisy. He helped me pick out new appliances and TV’s for my new apartment. I highly recommend you go see him, very knowledgeable
Chris Rodriguez is an amazing manager and I know because he used to be my salesman! Knowledgeable and friendly love the staff.
I usually don’t like to ask for assistance when shopping but I’m glad I did! Christian Rodriguez was super helpful and patient with my dad, he was super knowledgeable and was able to answer all his questions. Really helped that he was bilingual also!
I’m really happy with a salesman Isaac. He helped me to choose the right product. He’s an excellent salesman and he definitely loves his job. Thank you so much Isaac!
Good experience at pcrichards! Always good prices and good customer service.
We worked with Elvira in the Union City store and she was knowledgeable and very helpful. She answered all our questions and helped us identify and then purchase the best solution (we needed a washing machine) for our household.
I got helped by a great salesman named Issac. He was super polite and help me out with a few new appliances I needed at home. 10/10 would recommend
Issac,Is the best human being I’ve encountered in the sales industry.He was helpful, courteous, patient and above all the best person I’ve ever met at PC Richards .He is certainly an excellent sales person . He is a treasure ti have at the PC Richards store 48I will definitely come back to shop at this store.Thank you.Frida
I came into the store looking for appliances, David helped me right away and was patient with me till we found what I needed. Overall great experience, definitely going to come back due to my experience.
Nelson went above and beyond! He was very informative about literally everything. Also helped us make the best decision for us. Couldn’t be happier with how smooth it went.
Doisy was great. Such great service ! Will recommend everyone to come here and work with him! Great way to spend a Sunday! Super Helpful!!!
Love pc Richards prices and customer service! Come buy mattresses here!
Bought a home theater from the PC Richards in West New York, Isaac was very knowledgeable and very helpful. When I go again will definitely will ask for him. Best customer service!
Store needs updating but quick service better than waiting 15-20mins just to get answers at other locations!
Nelson is an excellent salesman! Super helpful, bought three appliances from him so far! Will not shop anywhere else except for here and its all because of him.
One of the best shopping experiences. No less than 5 star. I would have given them more if it was available !!! All the staff members were very knowledgeable. Special Thanks to William and Nelson for explaining difference between all TV and sound bar products. They took time and explained about all the current promos on them. Great sales team. I have already recommended this place to all my friends and family. I have purchased all my kitchen appliances, TVs, washer, dryer and mattresses in 2015. Now when I needed upgrades on my TVs, home theater and more items in 2020, I can not find better prices and experience than PC Richard located at west new York, NJ.
I recently purchased a refrigerator and over the range microwave. I was quite nervous since these are major kitchen appliances and my husband and I was unsure where to purchase them. I went to P.C. Richard & Son per the recommendation of my neighbor. Upon our arrival on May 29th we met Nelson Ortiz who was such an honest, great salesperson and answered our many questions. We live in a condo and I had to inform them of this and supplied them with an example of the certificate of insurance form required and they submitted this to the property management company within 3 business days via email. ( I was shocked! I didn’t have to constantly call it was there in my email just as Nelson indicated).In addition, we live on the third floor which is technically 2 flights up and Nelson indicated there would be no issue with the delivery. The day of the delivery (June 8th) we had no issues the delivery crew delivered our items installed them and took away the old items (this was requested during our purchase) They were very nice and truly did an outstanding job!Nelson and P.C. Richards we plan to be returning customers. Nelson, you were so phenomenal!
Isaac is the best salesman in the store. He treated me like a friend and not just a customer. I felt very happy with my purchase and I recommend Isaac for any purchase you need.
Bought a tv for my son at the West New York store and had a great experience. Isaac helped me pick a great tv and he is also friendly and easy to talk to. He is not pushy and very knowledgeable of the items. Will come back again for any items I would need in my home.
Happy Labor Day. These guys are the best. Just bought my first wireless surround sound!
Elvira gave me excellent customer service i recommend you visit the west new york store
Felipe is my favorite sales person he is very knowledgeable I also have been helped by Garcia he is also a great sales person love them
Angela was so helpful and very knowledgable about the products i was looking for. She made my shopping experience so pleasant. Thank you wo much for your great customer service skills!
The customer rep, Elvira, was a great help today...her smiles and work performance were the best...
Isaac was great he helped me out with my tv
I had best experience today at the location in West New York. My sales person named Nelson was so patient and informative when helping me purchase a television. It’s hard to find such good service and I felt confident after he helped me make a decision on which tv model to purchase. Nelson is a valuable asset to the store and I highly recommend him. If you are ever in need of a tv, make sure you ask for “Nelson”!
Nelson is a amazing salesman I would recommend him to my family and friends it was a pleasure working with him hes great...
I went into pc richard to find a kitchen set. Doisy was able to help me find the best most affordable set. I will come back and ask for him.
This is my 3rd TV purchase here and Nelson was very helpful finding me the TV I wanted at a nice deal. Highly recommend.
Doisy is great, he helped me tremendously the other day. Need to ask for him
If youre visiting the North Bergen location, go straight to Nelson. Very knowledgeable professional and always willing to help. Overall great experience.
Had to resolve a problem in getting my moms dryer purchased at Manhattan location but was told after waiting almost 2weeks that it will be another month in delivery of purchased item due to not being in stock, not having it! Went to store in NJ where I live and salesperson Milton was very helpful and polite in resolving issue by showing me another model with a little price difference if I wanted it, and can have it delivered in a few days. Didnt even ask for his help, just came over to see if he could. Good Salesperson, and an asset to pc Richards!
Just had an amazing experience with Garcia in this store. Very Knowledgable
Great store, David Medina helped me find exactly what needed.
Eric was great. William the store manager was fantastic. Personal service, wonderful experience
Jose Morel is an amazing manager if you ever need anything go see him!
Great experience, went in to see Doisy very knowledgeable I recommend you see him when you stop by
Nelson was amazing extremely helpful and everyone question I had he had answered them I will definitely recommend him to my family and friends he’s the best.
I went to PC looking for a comfortable mattress for my new apartment. Doisy came up to me & asked me if I needed any help. He was able to find me the perfect mattress, and delivery wasn’t an issue. Very smooth getting help from him. I recommend you go see him if you need anything!
I am so happy to have come across P.C Richard. Doisy was the salesman who helped me, I needed to find a new dryer as mine broke, and he was able to help me from point a to point b, very knowledgeable.
I live in the city, but came to shop here so I could lower the exuberant tax...Good sales reps!
Place was nice and clean. Very friendly people. I went in looking for fridge prices a little while ago and Isaac Ortiz helped me out. He was very considerate with the size and our price range and managed to find us a perfect fridge for my family. Isaac even came to my house the day of delivery and helped me install the entire thing. And the fridge was HUGE. Thanks Isaac for the help and making my P.C Richards experience a great one.
Nelson is always very helpful. Best salesman I ever come across and this is probably fifth or sixth I am purchasing from himI love working with him.
I went to the store today to get some new speakers and the store associate Kevin Z did an amazing job helping me out.
Exceptional customer service, Will helped me find the best TV for my budget. I plan on returning here for my future TV and appliance needs.
Bought an air conditioner here. A Friedtich 1200 btu. Top of the line cooler. The salesman was very knowledgeable and made it easy to make a choice. I was in and out in about 15 minutes. Great products, great service.
Customer service is second to none. Elvira Searched all the viable options to ensure I received the items in the shortest time possible!
Nelson was very personable and helpful ! I was in and out in 15 minutes with my purchase of an oven ! Didn’t feel like I was dealing with a salesperson. Great experience!