Robert is incredibly professional and goes above and beyond to make sure that my expectations are met. This shop has done an amazing job numerous times especially with matching bmw metallic white paint which is so difficult to do. I highly recommend this shop if you have high end or special colored vehicles.
I had a green light on Franklin Turnpike in Waldwick, NJ.Their driver in a huge flatbed tow truck turned left in front of me even though i had green light and right of way, had to hit breaks to not get in an accident. I wouldnt want this company driving in my town, going to end up killing someone if they keep driving this way. Really crazy someone in a large truck like this would be cutting off cars turning in front of them. Think they need to train their drivers better.
Ive known Robert for about 20 years and he never fails always an excellent job him and his staff go above and beyond always
Ive been going to this shop for over 20 years and Robert and his staff never disappoint. This time around I needed some work done on a carbon fiber item for my s2000. I live 30 mins away and final touch was backed up for weeks so I checked a couple local spots before and they all declined to work on it due to the sensitivity of the material. Some shops would do it but wouldnt guarantee the work and charged more which made no sense.. Rob and his crew welcomed me and took the challenge as usual and got it done in 2 days with no doubts or concerns about it.Thank you for the great work
Rob and his team are the best around, attention to detail, perfection truly an a amazing shop with a great crew.
Very professional good service nice people
The best bodyshop on the east coast.
This local family run business is one of the finest body shops around. It is an old world shop filled with craftsman and artisans who take pride in their work. I have used them for normal collision repairs and high end restoration on a classic car. All levels of vehicle from daily driver to high end exotic or classic car are treated with the same high care and extreme attention to detail attention. This review is summarizes all my interactions with them but specifically a high end restoration Final Touch recently completed on a classic European car. The final product has exceeded my wildest expectations.The team at Final Touch went over and above and was always honest with me on the timing and expectations of the work being done. If you give Robert (the owner) and his team the time to do the quality work they do you wont be disappointed. The best work cannot be rushed. They use only the finest materials, paints and genuine/OEM parts. If a part could not be found they will restore your old ones or craft new ones. They are masters of metal work, restoration and preservation. If they see something that should be addressed or isnt correct they will let you know. Robert constantly anticipated what needed to be done on the care before me asking. His attention to detail is beyond reproach. Robert, his family and the office staff always called back and provided me with constant updates throughout the restoration process. If something wasnt right they went over and above to correct it. They are the best around, period. I look forward to using them again in the future and will be my go to for any and all paint, body work or high end restoration needs.
One word. Amazing. I have a 2014 BMW M5 which was damaged in a accident needing a great deal of body work. Robert and his team were amazing. The repairs were done far better then Princeton BMW did my previous repairs. (Side note) I am crazy about my cars paint. The painting was amazing, and the body panels were all installed perfectly. If you want your car done right. Final Touch is a great choice. Thanks to Robert and Harley especially.
Have used this shop for my repairs for well over 5 years now. Every single time I am not disappointed and the vehicle comes out looking better than new. Robert sure knows how to take care of his customers! It is truly a PROFESSIONAL body shop.
WHAT CAN I SAY? THE BEST, MOST PROFESSIONAL BODY SHOP IN WNY. HARLEY, ROBERT, AND HIS STAFF WERE THE MOST HELPFUL, FRIENDLIEST PEOPLE ANYONE CAN ASK FOR. I RECENTLY BROUGHT IN MY 2016 CR-V DUE TO A MINOR ACCIDENT AND REQUIRED A PAINT JOB. THE SHOP NEEDED AT LEAST 2 DAYS TO COMPLETE THEIR TASK BUT DURING THE MEANTIME, THEY CALLED ENTERPRISE RENTAL CAR SERVICE AND SCHEDULED TO PICK ME UP. TWO DAYS LATER, MY CAR WAS READY AND CAME OUT PERFECT LIKE IF THE ACCIDENT HAD NEVER OCCURRED. (THEY ALSO CLEANED MY CAR INSIDE AND OUT)THANK YOU ALL FOR YOUR AMAZING SERVICE AND WOULD DEFINITELY RECOMMEND ANYONE WHO NEEDS REPAIR OR A PAINT JOB DONE TO THEIR VEHICLE.
I had damage to the body of my car. Robert and his team did a great job in making it look brand new. They also provided additional work on my headlights and made it look spectacular. I would highly recommend this shop.
I got a dent repaired in my Honda Accord 2014 here in January this year. This included detaching and repainting the rear bumper. Although I was quite pleased with the denting/painting/cleaning job on my car for the premium price I paid, I noticed a weird sound while closing the trunk while taking the car back. I asked the manager (Harley) to take a look at it and right away the entire staff, owner and the manager got very defensive and told me thats normal sound in every Accord sedan. I left the shop and realized my passenger side windows were not working. I took the car back right away and they told me that the electrician forgot to put a plug back on. Few months later the car trunk stopped opening through the button at the back or the remote. Itll only open manually from inside the cabin. I didnt realize the issue was related and showed it to the Honda dealership last month during oil change. They informed me that the body shop place massed up some wiring which goes into the trunk lock and its hard to fix now.All in all the car looks great but the the electricians at Final Touch are not properly trained and I ended up loosing an essential functionality in my car.
Incredible professional service, attention to detail and a truly caring staff of professionals makes this collision shop an absolutely great place to get your vehicle repaired.
Very poor service, they keep your car for over 2 months and don’t even do a decent job. Not good with wiring at all!
Awesome is one word to describe Rob and John at Final Touch Collision. I had some damage done to my 2010 Evo X that required the roof and drivers side door (top portion) to be repainted. They were patient, honest, and extremely professional. I had the car back within three days. The price to me was fine, though some others Im sure may find expensive. However I must say, there is no substitute for quality work; in life you get what you pay for, and these gentlemen are true magicians! Definitely look them up if your car is in need of some cosmetic loving!!
Veyr good customer service. They took care of everything, including speaking with the other insurance company.
Hands down, the best auto body place Ive been to. Always incredible work and insane attention to detail. Simply the best.
I scratched my side bumper coming out of my garage and was devastated. I didn’t know what to do until someone pointed me to Robert. He had the car back within three days and looks brand new. Unbelievable work
The shop owner promised me whole lot when I was shopping around for a good body shop for my BMW M3. And then he decided to keep my car for over 3 weeks without returning my multiple calls. At the end of the day, he told me he cant work on my car because he is not making enough money from insurance (All state)on this and that I can find another body shop. Also he exhausted all of my supplement estimates from insurance and now Im stuck without a supplement if I take it to another bodyshop. Never take your car to this place, and dont, I repeat dont ever take his word on what he is selling you. Its all BS and waste of time.
GREAT PLACE TO TAKE YOUR VEHICLE. AWAYS A GREAT EXPERIENCE
Been a customer here since 1997. Theyve repaired every car Ive owned and the majority of my closest friends and family. Worth the price.
Top notch work i own a Corvette. The work was high quality.
Professional and great work by everyone.
After someone scraped the entire drivers side of my range rover sport, I took it to Final Touch on a recommendation from a detailer I buy supplies from in Norwood NJ. Not only did my car come back better than new, Robert had repaired the curb rash on all 4 of my 20 OEM wheels at no charge. He said he couldnt bare seeing the wheels like that especially after the paint work and new front bumper he had put on. I was speechless. His shop is 45 minutes from my home in Bergen County, but I will always go to his shop if I ever need body work or paint work.
If you want life, your problems and the car to be fixed after an accident, call ROBERT the owner or his manager, they will be delighted with the service and they will always look for the best solution for you and your car.Note: Secretary Yahaira will always receive your call with great attention and will help you throughout the process
Very good attentions
This place does a beautiful job of luxuries and the staff is excellent I recommend them with closed eyes etc.
Very good the merchandise and the prices there if there do not leave very happy. To the client