Had two heavy duty truck batteries that we had purchased less than two years ago still under warranty.The service representative was very responsive and advised me of the prorated rate for the new batteries.She even helped me get them taken out and put into the trunk of my car.Happy Customer Again. π
These guys are so easy to deal with. I called them on the phone and they answered quickly and found my battery in minutes. I came in to pick it up and it was ready to go.
Im able to find good prices on certain harder to find parts for my german sedan
Needed a radiator for my wifes SUV and after calling many auto parts stores I found this store had the best price ..... $75 lower than everyone else!!!! Store was clean, well organized and the clerk was very informative, helpful and shared some valuable tips for my project. Very pleasant experience!!
Performance Napa is great . Hope they would expand even more for more people experience the Performance and great people they hire
Smooth transaction for battery not busy at the time.
Staff is very knowledgeable, and eager to help. Unlike most of the other parts stores.
I went there today and the lady behind the counter tested my battery said your batteries perfect no problems then when I went to Pep Boys brought a new battery went back to my truck it started right up no problems she didnt even flinch when I said I already tested it I could only get a jump off the battery just changed the alternator so know it wasnt a problem I would not recommend this place they suck All I have to say is SOME PEOPLES KIDS SHM F NAPA
Quick and friendly service over the phone and in person
Really good experience
This napa always has those hard to find itemsAnd if they dnt have it theyll get itVery knowledgeable staff as long as you give them the right information youre going to get the correct part
Good service
Super helpful staffers. They know what theyre doing.I should have given Flive Stars because they earned it on this visit. Maybe next time!
Great location next to the airport. Nice big store. But when it comes to the saying customers are always right its true. Employees, or atleast 1 was super lazy and gave me the wrong part for 2 different parts. Even after checking to make sure I had the right part. I return home and realize another part was the wrong 1 after opening a similar box. What a waste of time coming to this store. Owner or manager should discipline their employees. What is the whole point of keeping shelves stocked with parts behind the counter if the employee cant even get the right thing when asked for?
Reasonable price auto parts store competing hard against the other auto parts store but its always a great place to go when you need to really hard to find parts for that motor and your old tractor something rare thats spot to go
Good prices ....
Easy to get in and out. Not a very busy place. I have had good luck with Napa parts.
I always find what i need when i ho to napa. They have the right parts at a affordable price.
A very clean and neat organized shop or store the personnel is excellent very intelligent and outgoing they always make sure I find the right part. Very friendly and polite will offer you help carrying things out
Horrible customer service. I saw an associate light a cigarette inside the store, took two hits and smoke his cigarette by the exit door as he stood inside. The other associate yielded that she didnt know how much oil was in this customer cars as he was trying to get oil and parts for an oil change. One guy behind the cash register completely ignore two of my questions for some oil. Another associate was sitting down behind the front desk as customers where comming in to thw store. Is this private operated store? If not thay need to review tjeir customer service protocol.
Didnt have what I needed but willing to order it so I could get it next day, staff helpful
Very knowledgeable people working at NAPA. Great prices too. Parts as good as OEM.
Great service. Love coming here for anything
Had all the trailer parts and accessories I needed to repair my trailer on the shelf.
EXCELLENT customer service..... Thank you
Ive been doing business with these guys for over 30 years, they werent at the same location back then, just down the street. Great people, if they dont have the part you need, theyll get it quick.
Always have what i need and even recommend product that helpped remedy issues with my car
Thanks for all your help. Awesome
The laid there always nice to me she very helpful
The lady was very knowledgeable about π parts and help me very much
Glen is great always treats us good and very friendly and gives good service
I had a part that couldnt be found and NAPA had it. πThe staff member that assisted was knowable of her store and product.
Great customer service.
Every knowledgeable great customer service
Great place to waste hours waiting for the oldest guy on earth to look through a computer catalogue to tell you they dont have your part.
Kinda good counter guys!
Best Napa Ive been to
Friendly service and willing to help.
Closed 1 hour before posted
If you cant get it at Napa probably cant find it anywhere
Friendly and acknowledgeable customer service
Good prices
This place is alright thats all I have to say.
They have everything.
Always goos service and parts!!!
Smart guys, lots of parts.
Was so terrible that I wouldnt come back. One hour in a line and still no help. Have to leave with no oil filter
Expensive
Knowledgeable employees
Very good service
What other dont have they have it.
They know there stuff ...................
Honest and friendly and helpful
Great service
Great service
Best parts
Clean
They have everything
Very good
I find almost everything for the work I do and mad
Number 1
Good attention. . In Spanish and English
Very good
Friendly and fast service
Brilliant