I had the pleasure of working with Henry selecting my vehicle. Henry from day one showed patience, and his personal knowledge about vehicles and loans even insurance. I had not brought a newer car in years so it took more convincing than normally. After I purchased my car the walk through inspection is when i really knew Henry cared for the customer best interest just by explaining every button on my new vehicle he also made sure to do a follow-up call and answer any questions I had he is definitely the man to see at Drive time!
Faisal was really helpful and kind. He gave me great advice. I really felt like he cared about me as a person. I highly recommend this place.
Henry is extremely helpful. He was able to answer all my questions. I previously came by and was unable to purchase however he was able to provide me with alternate options that work for me. He made sure to find a car that for my budget as well as my style. He was an absolute joy to work with and I would recommend drivetime to anyone because of my experience here.
Henrys customer service was outstanding. He made sure I understood all the paperwork and policies and also answered my questions without reservations. Great experience!
I had an overall great experience at drive time, very happy with my purchase. The only negative thing I have to say is that my salesman Henry didn’t show up for 30 minuets after our appointment. That was very off-putting to me for a salesmen. I would definitely buy from there again but would ask for a different salesperson.
I had a very pleasant experience from the time i walked in the door at the West Palm beach location by Henry to the Miami Lakes location by Marvin. The process was easy and wasn’t a long wait at all. Both was professional and knowledgeable, I told Henry what I wanted and he made it happen from there. Will definitely spread the word to check out DriveTime.
Henry was very helpful in getting me into my new car. I wish the online approved down payment stayed the same but it was only a few hundred more for a different car. I would recommend seeing Henry for your new purchase so it goes easy and smooth.
Today I was coming in not expecting what I was expecting. Greg was AMAZING!! He took care of me and went above and beyond to make sure I was satisfied with my final purchase. I truly appreciate the customer service, security, & honesty I experienced here today at DriveTime and would recommend anyone to come here. You guys are awesome!!
Drivetime has amazing customer service, Very professional and in timely manner. In less than 3 hours I was able to take the car home. What I liked most is that they are willing to work with you with what you are looking for. Definitely recommend !!
Me and my husband Bought a compact Ford suv today, the process was simple the down payment was reasonable and the 2 months to bring in money to lower interest rates and monthly payments is perfect for people who need flexibility! I am very satisfied with m overall experience with drive time and in particular Greg at west palm. A big thanks from Daniel & Jenna
Henry was very knowledgeable and kind. Glad I was able to be helped by him today. He made my experience smooth !
Love the selection of vehicles. Great experience purchasing vehicle at drive time. The staff here are so friendly, Henry, Janet and Frazo were so helpful and made the process super easy. I would highly recommend DriveTime if you are looking to buy a car.
This is a really great place to buy a car I would Recommend this place to everyone Henry is the best salesman that I have ever dealt with if you need a car come to drive time and ask for Henry
Faisal made this effortless. Im very happy. Janet was so sweet and even rang a bell when the keys were given to me. 10 out of 10 I recommend drive time in west palm beach
The first thing I want to say is anybody that can put up with me in a customer service position definitely needs a raise. The gentleman by the name of Henry worked tirelessly to make sure that I got to go home with a car today of course it took 7 hours countless signatures frustration my ability to sign my entire life away for a vehicle that is super cute with low mileage and it was affordable and for that I am grateful thank you drive time!
Faisal was GODSENT! 🙏 He was understanding and accommodating to my particular needs after a Horrible experience with Carmax selling me a faulty vehicle. Now I am in a safe and reliable vehicle for just $500 down and very affordable monthly payments. I am BLESSED and extremely thankful to Faisal @ DriveTime Okeechobee. They are honest and are really about finding a solution for the working middle class. I HIGHLY recommend them! Thank you!
Great place to shop for a car or suv, great selection to choose from and they will work with you. Janet Giacoman was a great help when purchasing and vehicle. Will buy from here again.
Henry is the best he got me in the car I wanted in less than 3 hrs hes a very great salesman I will highly recommend him on my large social media sites.
Mr Henry Thomas Is Very Respectful. His Had Patient With Me. Today I Purchased My First Car
Faisal helped me out very well and I really appreciate all the hard work he put in to get me up and driving. He’s the best you guys are lucky to have him.
Henry is a great salesman, he went above and beyond to make sure all went smoothly in our purchase.
Omg is this place really a car dealership? Lol! My 22 year old son just pulled off with his first new car and is so happy. He had 0 credit, nothing positive or negative but left with a Kia Forte. Sales people were great everything was CLEAR as day. I would definitely recommend this location amd company.
Henry Thomas did an excellent job explaining everything and helping me get into a great car.
Henry was very helpful and proffesional!Process was a delight!
I had a very pleasant experience with Faisal Ahmed from the time i walked in the door at the West Palm beach location. The process was easy and wasn’t a long wait at all. He was very professional and knowledgeable, I told Faisal what I wanted and he made it happen from there. Will definitely spread the word to check out DriveTime.
Was a great experience with Henry he was a great guy worked to get me into a car quickly
Henry was great! Very honest. Already referred two people to him.
Great service I recommend asking for Henry Thomas he help me out threw it all and informed me on alot of information about my vehicle.
Janet and Greg made my visit so smooth. I was in and out in less than 2 hours
Yes they were great got me what I wanted with a smooth process it’s a go
Greg was very professional and super helpful! Very patient, I recommend! Thank you! 😊
Henry was the best in the business, he got me approved and out the door with a new car..
He’s was so good at everything so helpful and kind thanks Greg
Henry is very patient and friendly. He is also very thorough.
Henry was amazing! Got the car I was wanted and he answered all my questions and more!! Thank you
Faisal ahmed was very helpful. He got me the cr i wanted
**UPDATED**I bought a 2016 Chevy Cruze from the West Palm Beach location in May. The car had 61,000 miles on it, and Im paying for the Silver Rock service plan.After a few weeks the engine began sputtering and even stalls out. The traction control/Stabilitrack service light turns on. The front end makes a loud squealing noise while its running. The engine idles roughly and now overheats constantly. Ive been going back and forth with the dealership, Silver Rock, and the repair shops for months with no resolution!Each time the repair shops quote me hundreds of dollars in repairs, Silver Rock declines all of them! Where was this car before you guys put it on the sales lot?!This vehicle is 3 years old! Theres no reason to have all these issues! I want a refund and I want DriveTime to take this lemon back! Im tired of dealing with this! THIS IS UNACCEPTABLE AND IM NOT GOING AWAY!
Janet at the West Palm Beach office thanks for an excellent service. I’m very please.
Faisal was very helpful. He made my day 🙏
Rohan King is the best salesman! Hes very professional and cares about what you want. Super friendly and a joy to deal with. :) The manager is also awesome! Even though we didnt end up buying a car, they were very helpful and truthful with us about our options and shared their personal opinions as though we were family. Good people!
One of the best car buying experiences ever. Jason was hands down amazing. I don’t ever leave reviews but for him & this company I have to. They worked with my budget, got me insured and in my new car quickly. I’m overall pleased with my service, happy with my new car, and so appreciative of the service I got from Jason. I’m recommending everyone I know if they need a car, drive time is the place to go
Henry was great! Made the whole process simple and easy!
Faisal it was great and fast he is the best go to him
Henry was very understanding and help make a affordable decision
Very helpful and patient but kind of slow to get things done at the end
Henry was amazing thank you very much
Faisal service was great will recommend my friends
My credit score is in the poor section. Meaning its under 500. This past week Ive been to almost every dealership in this area and was denied by all except 1.Juan Liriano at DriveTime in WPB was able to work with me and all I had to put down is $800 on a 2013 Honda Accord EX-L. Every other dealership wanted me to put down a minimum of $3,500. Those dealerships that turned me down were Lexus of Palm Beach, Schumacher Automotive & AutoNation of Greenacres.Juan Liriano is a good guy who was patient with me, let me test drive my new ride before I fell in love with it. If you come to DriveTime in WPB, ask for Juan Liriano. Thats if you want to be treated by one of the best agents in the business. His customer service skills are excellent. He is professional and yet he makes you feel comfortable and laid back. My experience dealing with him was a great one. His manager Haseeb also assisted in this great deal.
Greg Garcia was awesome.. Because I work so much he had no problem when I pop in on him he always greet me with a smile.. after day 2 I felt like I known him forever he has an awesome personality and I consider him as a friend 😊. And he got me into a great car saved me from Mazda dealership who wanted to get me in a 25,000 car loan
Today I was assisted by Gregory, his service was very exceptional, professional and was able to provide me with what I was exactly looking for. The process was fairly easy & unlike your normal car purchases and smooth. He most definitely made the stressful search easy. Him and everyone there at drive-time..😊😊 Thank You Greg...
Greg was amazing at his follow up and salesmanship in finding me the right car at the right price! He was patient, diligent, and matched my needs with the perfect car. I would highly recommend Greg! Bravo
Very fast professional and reliable. Prices worked great for my budget. Work with any credit level. Gregory Garcia was an excellent help ask for him.
Strongly recommend henry great overall service
I went with my mom because she was looking to buy a new car. We went online and my mom submitted the credit app which came back with the down payment. The issue comes in when i started to speak to the representative about the car it was a whole different story then what i was told in the beginning FRIST RED FLAG. Now I’ve bought a car through drive time before and the only bank they work with is BridgeCrest. Anyways the representative didn’t really care about our needs or trying to help he was really just trying to rush us out of there. Which is fine. My mom actually had 3500.00 to put down but didn’t want to continue with the deal because of how we were being treated. Drive time used to be good. We had an appointment and they set us up with the same rep i had complained and reported before. This location used to be good I suggest if you want to buy a car from drive time you go to another location where they actually care about the people
Henry was very helpful, making a point to help us out on a complicated sale even on a busy day. Thank you
It was a little wait when I first walked in, but it was all worth it in the end!! Jason(JB) was awesome helping me find the right car that best fit me. He was very detailed in everything and made everything understandable. And once I sat with him I was in and out! Thanks again!
Rohan king has great customer skills. I was very pleased with his service. Been to a lot of dealerships and he was the most pleasant and patient individual to make me feel very happy and please with doing business with your company.He did his job and beyond.#very satisfied customer 😇
Faisal was very professional and pleasant to work with.
From the first greeting, Paolo Rodriguez was a pleasure to work with. No pressure. No problem. No stress.We were able to be clear of what our expectations were and the type of vehicle we wanted; and were able to find one that fit our needs.The entire DriveTime team at the Okeechobee location was helpful. I would recommend this location for vehicle purchase.
I must say i came in after doing research on the vehicles I wanted. Before even going to the dealership. Upon going there I was greeted a smile and great customer service . They will work with you and if there is anything wrong as far as service lights etc that may come on before departing . they will make sure it taken care of before selling you a vehicle . My sale person Kirby was honest, patient, and overall humble.Not to mention his team Greg, Palo, and Faisal was all hands on deck . You wont be disappointed . Thank you Kirby :)
This is my second time purchasing are car from drive time and I love it. Jason was very helpful to me. He was patient with me in me getting my in insurance for the car. I love the car too. I will be getting my cars from drive time from now on.
Rohan King was the best sales person ever! Very attentive and knowledgeable. He made the car buying process quick and easy, I will definitely be back for another vehicle to work with him.
It was fun experience full of laughs! Rohan king was a awesome he helped me find exactly what I was looking for! My only complaint is they should have a snack bar at their location😂.
The only positive thing I can say about this place is that the sales guy I had (Rohan) was a nice guy. Im surprised by how many positive reviews on here. It makes me think people at times are in desperate need of a car and are accepted here while being denied everywhere else.Every single car they showed me despite me saying over and over I wanted something with lower miles were right at or slightly under 100 thousand. Then after showing me these high mileage cars knowing it wasnt what I wanted I was told the warranty would protect me. That may be true but its only for 5 years and it doesnt cover everything. By the time you pay the car off you will need a new one or it will die long before you pay it off. The cars are over priced when compared to the blue book value and price at other dealers and the amount of interest you end up paying should be criminal. I did not end up buying with them. I was almost desperate but Im glad I held out and had patience with a Ford dealer in my city because I ended up getting what I wanted for a fair price.
The service was amazing. Paolo R. made the experience a breeze. They give you options and make you in change! I would recommend them to anyone who’s looking to buy a reliable car on not so perfect credit. They factor in what you plan to pay and make it your choice. So far I’m in love with my car 😍
Jason and the sales manager were a pleasure to work with. Extremely attentive i walked on the lot and within seconds Jason greeted us. It took me less than 20 minutes to pick the vehicle i wanted and no more than an hour to drive it home. They do everything they can to help you leave with the vehicle you want! Don’t pass them up you’d regret it!-Mauricio
Jason B was an absolute pleasure. Fast and stress free getting a vehicle of my choice. Highly recommended
Great experience!!! Jason was well knowledgeable and completely professional. Service was exceptional. Clean and welcoming environment. Had a good selection of cars to choose from. The entire team my husband and I worked with made the process of purchasing a car comfortable and easy. So happy with our new car and with our experience at DriveTime! Would highly recommend :) Also! Ask for Jason!
Buy a car with drive-time was a great experience !! Rohan went far and beyond to meet our needs. I have met plenty car salesmen during the search of making a purchase. My personal feeling overall, to be a good salesman you must have a great personality, and that he does. He makes buying a car fun, and stress free. The entire staff was great, full of excitement, and laughter. These guys are the best.. Thank you all for going far and beyond, on helping us with our purchase..
Thank you Greg Garcia and Melissa Murray for getting me in this car! I appreciate all you did for me. When I felt I didnt have many options due to my poor credit you supplied me alot. Thanks very much for your hard work!
Buying a car there was easy. Great service and they break the whole process down for you. I was in there for maybe 3 hours
Great service Henry was very helpful !!!
Buyer beware I purchased 12/2019 46,800 mi. 7/2020 48863 mi. THE REAR TIRES LOOKED OK TILL YOU HIT 65MPH AND CAR SHOCK AS IF A WHEEL FALLIN OFF. WALMART CHEAPEST TIRE ON A 3 SEATER 6 PASSENGER VEHICLE,,DANGEROUS, I REPLACEDNocabin filter to replace as there was none. Air filter blk in color. Dodge recommends tune up 30,000 miles none they done
Very EASY PROCESS Jason was my salesman and he was very patient and helpful !!!. I would recommend this place to others regardless of the bad reviews the Palm Beach DriveTime went above measures to make sure I was satisfied. Thanks again
I bought a car there and it was an awesome experience. Greg took awesome care of us and had us in and out in less then 2 hours. Greg was very patient and allowed us to test drive as many cars as we wanted with always being pleasant even when I streets getting in patient and wanting to wrap it all up lol Rohan was the original guy we saw and was awesome to but had to leave before I got there on my second visit but he set everything up for us with Greg’s help we walked in Charles’s and out with a car we live thanks guys
Best car buying experience yet! I was helped by Jason and he made everything fast, simple and easy to understand. The best part was i even need to leave the lot to get insurance or go to the DMV, Jason has all the connection to get you the very best deals. If youre not going to Drivetime to buy a car, youre doing it wrong!
Jason is an awesome sales associate.. Very great experience. So happy I decided to here
Went in to Drive Time for the first time todayWas pleasantly surprised how eager and helpful they were to help us find the perfect car for us and more importantly our budget. Faisal Ahmed was our salesman he was super helpful and informative on the cars and was very patient to answer all our questions. We found the car for us! Would highly recommend thanks again Faisal!
I have bought many cars over the years and this was the easiest yet. No pressure, no bs, everyone from Drive Time who I came in contact with was wonderful and helpful. Jason was exceptional, he’s honest and informative. He made my whole experience easy and even put gas in my new car (unheard of anymore). I would recommend Drive Time to anyone needing a car especially if you have challenges. You will never feel embarrassed there it’s all about how they can help within your budget not why they can’t. And there are no hidden expenses!
Paolo was incredible! He got me in my car with no problems and he definitely knows what hes doing. And I didnt feel like he was trying to get one over on me which is a great feeling. If you need a car head to drive time on Okeechobee and ask for Paolo.
As a novice or amateur when buying cars, I expected the usual up-sell with promises from my salesperson. Complete opposite when arriving at DriveTime; the moment you walk in, it feels like a comforting atmosphere. No pressure whatsoever from anyone on the team, everyone was polite and knowledgeable about any concerns I had and they provided me with the best possible options I could afford. Come see Jason or rather anyone at DriveTime and you wont be disappointed.
Rohan King was great, very professional and very helpful!!! I would definitely recommend Drive Time to friends and family!! Process was exceptional quick.
Amazing experience! They helped me in the worst situation possible and got me the best rate possible. Thank you so much Faisal, I will be back for my next car!
Mr Greg helped me to the fullest and worked with me .. I will spread the word and tell them that greg and his staff does there best to ensure the custmer.. myself is more then just satisfied.. thanks
Experience was great from beginning to end. Very thorough and no games. Excellent service.
Thank you so much my sales representative Jason really had me in tears he was very helpful very very patient and very sweet and very honest I really do appreciate everything he has done for me!
Jason at drive time is the best he got me nice car for a low monthly payments....thank you so much I really appreciate everything you did for me
I purchased my car there last month. The customer service I received from Rohan King was amazing! Very professional and efficient car buying process. Would definitely refer friends and family !
EXTREMELY HELPFUL and VERY patient. I had a wonderful experience due to the great customer service I was given from Mr. Jason Balchunas himself. The process was really easy. He went through EVERY option I had and explained each one in depth, for a better understanding, to get me the perfect vehicle. Im very appreciative. Id recommend DriveTime to anyone I know looking for a car without the headaches. They make it easy for you!
Wonderful, quick experience for buying a car- Faisal was incredibly helpful in explaining our financing options and getting the best value. Highly recommend!
This is my second time buying a car from Rohan King. He works miracles. Got me exactly what i was looking for. Very professional. Great to deal with
Drove up to drive time say a vehicle I liked without tell Greg he took me directly to it
I would like to thank the whole crew for doing a wonderful job on helping me. To get a beautiful car.i couldnt have done it any better keep up the good workThanks again for everythingMr an mrs walker.
The best experience I’ve ever had purchasing a car. Rohan was very knowledgeable and took excellent care of me and my family. I would come back and purchase another vehicle from him anytime
Rohan king very helpful and energetic. Great smile thanks so much for all you do peace
Great customer service from the start to finish, car representative Jason handle everything quick and easy no problems, plight and professional as well.
Rohan King was a very informative and high spirited salesman. I would refer friends and family to him. I look forward to working with him on my next purchase.