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A Plus Computer Support
605 Belvedere Rd #13, West Palm Beach, FL 33405, United States
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A Plus Computer Support
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Da
Review №1

My laptop fell right on the power button and got stuck. Went to Geek Squad at Best Buy, they looked at it for 10 seconds and told me I would have to replace the motherboard and wait for 3-6 weeks or buy another laptop. I went to A Plus Computer Support, and my laptop was fixed within a day with no additional parts needed. Honest company that will tell you how it is and will provide fair prices. Highly recommend !

Fr
Review №2

Todd has been able to recover all my files twice now- off of my laptop and external disc drive. Fast- Reliable-Great Customer Service!

Ke
Review №3

These guys really know what they’re doing. I’ve been to them for data problems and laptop/netbook repair and will go to them when future computer problems occur. They’re expert, trustworthy, and responsive, and they are very nice people.

Ri
Review №4

I was extremely satisfied with the work performed by John R. at my home on my computers and printers. From the moment he walked in, John was courteous, professional and on time. He paired our printers with our computers in 42 minutes. Now he had to go up and down stairs several times and didnt seem to mind. Our cable company technician who replaced our modem, had neglected to re-connect the printers to the computers. John was very pleasant and efficient. He absolutely knew what he was doing and the price charged by his company, A Plus Computer Support, was reasonable.I would recommend this company and John for any computer related mishap because I am confident they can fix any problem regardless of the operating system (Mac or Windows).

Ca
Review №5

For the last year or so theyve had a really good manager knows what hes doing with good customer service

KL
Review №6

After getting tired of driving to computer repair shops via google in my area and finding out its just a UPS drop box or a different business where they do computer repair on the side I decided to drive up north to visit A Plus. I was very relieved to see an actual business in place and not something that looked like they would close up shop and vanish overnight. Even when telling them I was in no rush for the repair as I was leaving town for a bit I still received a call a few days later letting me know my computer was ready to go. Fantastic job on the repair, great customer service on both trips to the store and I felt the price was more then fair. I would definitely recommend bringing your computers to them if you need work done!

Ji
Review №7

Honestly fulfilling promises and a computer repair store sounds like an oxymoron.However, I definitely found that Todd was open about what they would do - how much it would cost - and when it would be ready. He kept his promises.I cant speak highly enough about my experience with A Plus and would highly recommend them to anyone who has an issue with their computer.Lastly, if you are looking for a new computer - let them build one for you. I did - He asked me several questions - then explained what he would recommend - built my new computer to meet my specifications - IN 1 DAY - and I saved money.

Ka
Review №8

We moved to Stuart, FL from Wisconsin where we had awesome tech support - finally had to find someone in south Florida to update our system. Kind of like finding a doctor - you have to feel good about WHO is working with your sensitive personal information! Regi and Todd and the front office staff were helpful & FOLLOWED THROUGH with professional and quality work. Very happy to have my computer back up & running FAST.

An
Review №9

They were the only Mac repair place that responded to my messages and they were extremely efficient and helpful. This was much easier than going to the Apple store in Wellington. These guys know what they are doing with computers and they know how to run a business. Todd also gave me helpful tips for upgrading my computer on my own. Its great to have found a Mac repair shop I can trust and Im sure they are just as good with pc repair.

Ro
Review №10

I had a BIOS problem preventing my computer from booting up. The computer manufacturer was not able to fix it but A Plus was. They did a great job in a reasonable amount of time and money. I would definitely recommend them. Good job.

Er
Review №11

Amazing company. After getting some sort of virus on my computer, I was very frustrated and needed computer repair immediately (as my computer is my life- work, school, etc...) The techs were very straight forward and PROMPT. I dropped my computer off yesterday morning and it was ready the NEXT DAY. My computer is working like new and I am very happy. I will be referring all my friends and family to this company, as they were prompt, reasonably priced, and very friendly. If you want knowledgable, friendly, and honest techs, go to A Plus.

Ke
Review №12

Todd is an ethical computer professional with a keen idea of customer service. He can be trusted to do the right thing and I was confident the data in my computer would remain private. He fixed my outlook issues very nicely. I recommend him without reservation and if I need an IT professional he is the only one I would call.

Wa
Review №13

One of my better decisions going here to deal with my phone issues. Service was fast, reliable, and affordable with excellent customer services. Definitely recommend doing business here.

Lo
Review №14

I am new to the West Palm Beach area and needed a custom computer built for my business. Todd was able to build a computer that exceeded my expectations in just a few days. His knowledge and service has been outstanding not only during the purchase process, but he has been there for support after the computer was in place. I wouldnt consider purchasing additional computer equipment from anywhere else.

Ka
Review №15

I needed a specific job to be done on my computer and when I asked Todd if it was possible, he did not hesitate to say it could be done. Todd was professional, courteous, and patient and took a great length of time to work on my computer - he went above and beyond.I highly recommend this company and I rate them 5 STAR.Thank you Todd for caring and I am a satisfied customer.

Ma
Review №16

Finally I have found a computer company that actually knows what they are doing! After having another computer repair company totally mess my remote office up and then run away from fixing the problem, Don got us up and running in no time! Don is extremely knowledgeable and doesnt waste your time. Quick and efficient! I am so thrilled to know that I now have a company that I can trust and rely on!

Je
Review №17

Had an emergency and called A+ Computer solutions. Todd invited us to drop by and he was able to take our problem computer and turn it around for us quickly.In addition to helping us with our network problem, he made other modifications that fixed other problems that we were having - and didnt charge extra for it.I would definitely us A+ computers and Todd again.Thanks ToddJeff

zd
Review №18

I strongly do not recommend A Plus Computer Support!!! You are treated well only when he needs your job. This was the most terrible experience. The owner is Todd Trahan. He advertises 24-48 hrs. service. I picked him because I could not wait too long for my computer to be fixed. During our initial conversation he offered many alternatives and prices for fixing the laptop. This was very confusing and price range from $ 60 to $230. After 2 days he informed me that the cost after discount will be $ 230. To replace the hard drive on my laptop took him additional 2 days. After I got my laptop I found out that the wireless driver connection is missing. Next day I had to drive again to his office to finish the job. He offered 30 days guarantee for the hard drive disk. Other offer 1 year guarantee. This experience was very unpleasant. He is very unprofessional, taking calls during my initial visit, talking badly about others to customers, not cooperative, poor communicator, etc. He should be graded F.

Wi
Review №19

Matt was so helpful! I got really personalized care, the kind you cant get from a big chain store.My problem was small, I bought a used printer that was missing a cord. They let me bring the printer down to their store, and try it out with the cord, just to make sure it worked, before I bought anything. They even let me use their paper and their internet. All for such a small purchase! They were helpful and friendly, I really appreciated it.

Ju
Review №20

Bought an a/c adapter for $62 (rip off), returned it 2 days later, no credit issued after 3 days, called company, employee told me $45 restock fee(another rip off), spoke to manager who said $25 restock fee is best he could do(still a rip off) i agreed, being out of town and not being able to get product back, 2 weeks later no credit still. Just called my bank and told them what was going on, head ache solvedEdit: Phone disconnected? Three days a week? Whatever.... I got my money back in full, you wont get my business

Em
Review №21

Todd and the techs really came through after my senior cat had an accident on the chair my Macbook Pro was charging on - soaking the computer at the same time.I was convinced it was fried, but amazingly they were able to repair the logic board and get me up and running in a very short time. Im typing this review on it!The price quoted was the price I paid - no surprises - and Im very happy with the service I received. A Plus gets an A+ from me!

Ch
Review №22

With a little google luck and a lot of Divine intervention I ended up in Todds shop. I left my laptop here with a nasty virus and picked it up good as new. Todd was straight to the point, honest and not only did I pay less than I thought I would have to, I paid less than I was quoted. I have already recommended APLUS to my family and I would highly recommend them to everyone. Thanks Todd :-)

Ge
Review №23

They take advantage of gullible customers and will charge you over double the price of an equipment and then over 100 dollars to simply plug in a new power supply . Something so simple that anyone can do . Take your computer to a friend who knows how to use Google or any high school computer teacher and without a doubt they will probably do it quicker not to mention way cheaper

Jo
Review №24

Getting a computer or laptop fixed is a hassle as many business out there want to shake you down for extra services or unneeded parts. Todd at Plus Computer support immediately diagnosed the problem my laptop had and gave me the option of taking it back or repairing it. I have done my own repairs in the past and Im familiar with prices and I thought his repair price which included the parts was fair. I would definitely come back and if youre thinking of having a computer or laptop repair, dont be afraid of calling Todd as you wont be scammed in this store.

Ed
Review №25

I took my laptop for a repair cause my WiFi was not working and I forgot my password but he managed to repair it in no time and was able to save any data. Did it for a great price as-well.

Jo
Review №26

I am a professional videographer. Was in the middle of editing a two hour production when my computer (Dell) desktop computer crashed. Took my Dell tower to A Plus and the guy there (Todd) restored it, in a little more than 24 hours, for $300, which I believe is very reasonable.

Do
Review №27

What do we all want? Fast, friendly, and good service. That is what I received at A Plus. Have used you twice and will continue for all my computer needs. Thanks for being so reliable!

Ky
Review №28

I found A Plus Computer Support randomly while searching on Google for computer hardware specialists in the West Palm Beach area. I had a particularly interesting and non-traditional project that I needed them to work on in regards to a Dell OptiPlex. This desktop seemed like-new, but it wasnt recognizing any input tools (keyboard, mouse, etc.). That was only one of the complexities of the project.I called up A Plus first (out of all the other Google search results) and the staff was incredible from the start. They carried that demeanor throughout the entire process. Not only were they professional, but they also made my experience enjoyable. After picking up my computer, I left A Plus thinking: Its businesses like this that make the world a better place.

Da
Review №29

Fast and friendly service you cant find at most places these days. Good pricing and service. They rock!

Ma
Review №30

Thank you Todd for your quick response to my computer needs. I highly recommend Aplus Computer services. My laptop repair was completed quickly and at an affordable price.

ky
Review №31

Although my laptop was repairable I really appreciate the honesty of the tech Todd who advised me it wasnt worth the fix when I asked him if it was. He could have fixed it and gotten my money knowing it will crash on me again within a few months, but he didnt. Todd is an honest man who cares about his customers.

Jo
Review №32

Fast and great service! Called in and was taken care of within half the hour. In and out. Definitely recommend them.

ho
Review №33

Excellent service. Data retrieval the same day! Also repaired a lap top at a very good price. Highly recommend this company.

Lo
Review №34

Todd and John are exactly what they claim to be -- A + all the way. John not only fixed my iMac, he made it run like it just came off the factory floor. Great guys, great service, and a great price to get back up and running. If youre having computer problems, these are definitely the guys to go to!

Jo
Review №35

Great service! Really quick and thoughtful. Also really nice couches to wait on.

Li
Review №36

Todd did an awesome job on my laptop lcd screen replacement. He was friendly, professional and got me back my laptop the same day! On top of all that, he was the most affordable out of all the other places I went too. Thanks Todd

Ch
Review №37

The best!.. have saved us on numerous times! Thank you so much!.. keep up the awesome work!

Da
Review №38

After having to deal with geek squad and their lack of service i called Todd at A plus computer support and was able to inform him of my issue with geek squad and the fact that i had a cracked screen. As a college student there is nothing more important than our laptops so to say the least i needed someone i can trust to fix it. Todd was everything and more his turnover rate is incredible, i got it the very next day and he was very understanding when i told him i already purchased my screen and worked with me instead of demanding i get one from his supplier which most computer stores demand. I will recommend A plus computer support to anyone looking to fix their lifeline (laptop) it is always a good thing to have a trusted computer repair store that is trusted and low cost.

Jo
Review №39

These guys are GREAT. They fixed my computer and printer remotely in 1/10 of the time my old tech could not do on site! The best!

Be
Review №40

Todd from A Plus was extremely service oriented and my computer was returned within 24 hours! It runs fast and I would definitely use them again to help with my website, etc! Very professional company!!

Jo
Review №41

Courteous, quick computer repair at a fair price pretty much sums up my experience. I brought in a laptop with a cracked screen and had it back in under a week. Thanks Todd!

Od
Review №42

From start with Todd to completion of the work with John, I felt valued and was provided with OUTSTANDING computer repair service. John was patient, friendly and professional. I highly recommend A Plus Computer Support to anyone experiencing computer issues!!!

Br
Review №43

Fast. Friendly. Reasonably priced. No complaints. Thank you guys.

Da
Review №44

Great people, fast help and service. I would definitely recommend this company.

Ma
Review №45

Bought my computer at DELL. Bought the EXTRAS to protect my system, as they explained. I got the BLUE SCREEN OF DEATH and DELL sold me another program that would fix the problem and it begam to happen even more frequently.Geek Squad wanted $200 just to look at it and could not guarantee to fix the problem. They immediatelly started to try and sell me new hard drives and stuff.I took my computer to TODD after reading his reviews. True to his word and price quote, he kept me informed of what he was doing, did not try to sell me a bunch of protection software, and most importantly, got it fixed.Forget GEEK SQUAD or the others, this company has integrity and cares about taking care of its customers. THANKS TODD.

Ze
Review №46

Thanks for the help with my desktop. Great customer service. Glad you were my first stop.

De
Review №47

Recently, there have been serious storms in the area and one of the lighting strikes knocked out my office computers and network. Generally, I go by referrals to resolve my computer/technical issues, however, there was not time for that this go around so I googled the nearest company and A+ is where I ended up. Being an owner of a civil engineering firm and having pressing deadlines Todd recognized that my computer issues needed to be resolved and it had to be done quickly. Within an hour he was onsite to get one of the machines up and running so that deadlines and projects were not negatively impacted and in another couple of days he had built a new custom machine and had my office networked with all of the printers and data servers reconnected. As a result of Todds efforts, I can say with certainty that my office is in a better position with more capabilities now then before his involvement. The bottom line to my experience with A+ Computer Support is that I will not have to search for another technology support company.....Thank you for your diligent efforts to make sure the job was done correctly and in the best interests of my firm.Respectfully,Derek Schenavar, PE

An
Review №48

Were very helpful with pinning down what caused my battery to fail and honored their warranty.

Sa
Review №49

This place is amazing, a diamond in the rough!I was looking for someone to replace my sons WII U gamepad charging port. I found A Plus on a Saturday, spoke with the owner, and was told to bring the gamepad in. On the way there, my son dropped his ipad and shattered the screen. When we got there DeShawn was super helpful. He ordered the part for the gamepad and fixed the ipad that day. I recieved a call on the day I was told the gamepad would be done and it was (it only took a few days)!From the owner to the staff their knowledge, professionalism and friendliness will be beyond your highest expectations. My new name for DeShawn, is DeShawn the Bomb, hes the best. Thank you for the awesome repairs and service.

Da
Review №50

Excellent service!! They answered all my questions and were very patient and professional. Fixed my computer and I couldnt be happier.

Ke
Review №51

Thank you again for saving my butt. I really appreciate it. 5 star service

Ca
Review №52

This company and the owner, Todd, have been absolutely fantastic fixing my issue with my computer and printer. I have been on the phone all day with tech support with Microsoft, Samsung, Office support.....it took Todd less than an hour to fix the problem,. A PLUS COMPUTER is APLUS!!!!!!A very happy customer,Carla Connor, Realtor

Br
Review №53

All I can say that these guys are the real deal!!!!Hard drive crashed and stuck on me with data that I really needed back and John at A PLUS was amazing! A Plus got it back for me..He actually cared about my data like it was his. Hey you got computer or hard drive issues, see these guys!!Also they are up front with you with pricing and repairs.

Mi
Review №54

Being from out of town I was very pleased with the whole experience. I had them do some upgrades to my macbook pro that is 4 years old. Doubled the ram and doubled the hd to ssd. Very reasonable price and easy to work with. Keep up the good work guys...

Ri
Review №55

When my wifes iMac crashed and Apple told me that the hard drive was fried and that they could not extract data from it, I was horrified. She had almost twenty years of family photos and a massive iTunes library on her machine, but had not backed up the files. I started calling computer services, many of whom claimed they could try to retrieve the data, but that it would cost $300-400 just to tell me if they could retrieve anything. On top of that, I was quoted numbers in the $1000 range to retrieve the data on top of the $300-400!!! Thankfully, I found APlus. They charged nothing to assess whether they could retrieve the data, and a fraction of the prices others had quoted to actually retrieve it. Best of all, they did it quickly and professionally. Now my wife is happy and I wouldnt think of using anyone but APlus for any future computer needs. They definitely live up to their name. A+ indeed!

An
Review №56

Fair prices, great job, and very knowledgeable guy in Todd. I couldnt be more satisfied with the work done on the broken screen of my laptop.

Ho
Review №57

Broke my Laptop screen and they had it replaced in just 2 hours and a reasonable price!! They’re the best yo

Br
Review №58

Took me right in...got me straightened out...no hassle...I know where to go when the bad stuff happens...

Jo
Review №59

Their service is just like their name A+ walked in with a broken laptop screen came out with a fresh new screen at a great price for the customer not for the store. I went to 3 other computer stores and A+ had the A+ price. Thank you Todd and John for all your help

st
Review №60

Fast friendly affordable service

Mi
Review №61

Was told to drop off computer parts on Saturday, I show up and the office is closed. Poor customer service. Thanks for wasting my time

Ro
Review №62

Ok

Bu
Review №63

Great service

Al
Review №64

Very good place

Information
12 Photos
64 Comments
4.7 Rating
  • Address:605 Belvedere Rd #13, West Palm Beach, FL 33405, United States
  • Site:https://apluscomputersupport.net/
  • Phone:+1 561-283-4034
Categories
  • Computer repair service
  • Cell phone store
  • Computer consultant
  • Computer service
  • Computer support and services
  • Data recovery service
  • Mobile phone repair shop
Working hours
  • Monday:Closed
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:11AM–4PM
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