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Life Storage - West Palm Beach
1401 Mercer Ave, West Palm Beach, FL 33401, United States
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Life Storage - West Palm Beach
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S
Review №1

Chandra was so cool from the beginning I enjoyed her down to earth attitude. Renting here was a breeze AND THERE IS A FREE TRUCK FOR NEW MOVERS I PAID $19.99 FOR INSURANCE! Thank you Life Storage!

Fo
Review №2

Ive been renting with life storage for years when you see the store manager Amanda in the office just know that you are getting the best customer service I meant all of the previous store managers and some are just rude every morning I see Amanda cleaning and walking through the property making sure everything is in order this is definitely the place to rent your items for years

er
Review №3

The best service. Done with a smile! Thank you so much Chandra Johnson! The best

Un
Review №4

Im very happy that I rented with life storage the staff is very friendly and professional Amanda the store manager is such a sweetheart she answered all my questions and concerns showing she cares about good customer service she also recommended sister store locations for my items that are out of state needing storage this is the place to rent !!

Be
Review №5

Came in to rent a storage unit. I was greeted by Amanda. She was very pleasant and helpful. She took me to the unit and explained in detail about the unit, hours of operation and the do’s and don’t. It was clear, fast and pleasant. The building was very clean. I would recommend this business to anyone who is in need of a storage unit.

La
Review №6

If you are in need of a storage unit, I HIGHLY recommend this location. Be sure to ask for Amanda Charles. She was the BOMB.COM!!! Extremely helpful, very Professional, & one of the Greatest Personalities that I have experienced this year. Because of Amanda and the special way she helped me, I will recommend my family and friends to Life Storage.

Ja
Review №7

Amanda the store manager was amazing. She answered all the questions I had and even offered different options to what I was looking for. Super friendly and knowledgeable. I highly recommend you guys go see her. Great prices on storage units. Thank you Amanda so much.

Pa
Review №8

My experience was great Amanda the store manager very professional, this place takes all the stress away.

Ni
Review №9

Amazing service from Chandra at Life Storage in West Palm Beach!!! It’s so refreshing to see people who care about their customers. She was attentive, kind and genuinely caring. 5-star service from Chandra!!

Mi
Review №10

Chandra was great and funny also very quick with getting me in and out.

TL
Review №11

I went today to get a new storage unit and Chandra was very helpful with my process. She was very nice and attentive to my inquiries and answered all of my questions with a smile on her face.

Je
Review №12

Great experience!! Chandra was polite, courteous and efficient!! Thank you!9

Fr
Review №13

Chandra was sweet and helpful. I came for a truck and decided not to rent at the other life storage I secured my rental here! Thanks for everything

Bi
Review №14

As everyone know moving Sucks!!! Needed to be out of my place on the 30th can’t move in the new place until the 3rd… Had to find a storage to put my stuff came here. I walked in aggravated just over this moving **it. Amanda was here smiling and welcomed me with open arms! Thank you so much Amanda for the amazing Customer Service! Your the only thing that kept me for not giving up that day!! Thank you, I will for be grateful!

Ac
Review №15

Man this was a quick an easy process! I’ve rented from other places and this was by far one of the best experiences I’ve had. Amanda was super sweet and very informative. Thanks again for the extra suggestion on how to eat healthier.

CA
Review №16

AMANDA CHARLES THE STORE MANAGER MADE THIS EXPERIENCE AMAZING. Thank you Amanda I am glad I chose this location to safeguard my most precious belongings . HIGHLY HIGHLY HIGHLY RECOMMENDED. !!!

ji
Review №17

The Chelsey and Raven are great, they are always there to help with any problems or questions I have. They always present great customer service!

Je
Review №18

Some people go to storages for the space, but when you get someone to make you realize that you need more than that and can actually help assist you with it, that’s priceless. Thank you so much Amanda Charles!!!! You have made me and my family life so much easier. We will be forever grateful for you and will be sure to send all recommendations your way!!!!♥️♥️♥️♥️

Ma
Review №19

Thanks life storage Chandra went above and beyond to help my sister and I. Great place 🤘🏾

Ka
Review №20

Chandra was such a big help she walked me through the process making it easier for the move in The place was nice and neat and there was no wait time 👍🏾

As
Review №21

Had a great experience with Amanda she was amazing and made a very stressful Situation easy. I owe her a meal I’m so happy

Co
Review №22

CJ really helped us out a lot. Very friendly, professional, and very customer service oriented. I would absolutely recommend this location.

Wa
Review №23

Ashley provided me some of the best customer service Ive received ever from a company.

Ch
Review №24

Chandra to the rescue!! I had a major crisis and when I say she went above and beyond to make things a breeze for me and my movers she went above and beyond. Pleased 😁

Ga
Review №25

I had the best service Amanda was great she answered all my questions and guided me through the process I have never been treated so kind her customer service is outstanding I will definitely rent here and will recommend it to everyone or anyone who needs storage

Qu
Review №26

I had a Great wonderful customer service here at this location. The young kind lady that help me get everything settled was the best. I believe her name was Amanda what I had been told but I want to thank her again for a quick on and go service.😁👍🏽

Eb
Review №27

I really liked one of their employees I don’t know if she was a manager or just an employee but she was very attentive nice and conveniently very helpful with every question I had to ask I believe her name is Amanda very nice young lady and I’m glad I got a storage space from here because of her

Ga
Review №28

Chandra was the best employee and helped with signing deals!! And made everything easier

Jo
Review №29

It is moving from 3 to 5 star as management has put a team in place that is finally focused on servicing the customers. Lisa and her Chris are making a valiant effort to get this facility in shape and provide a consistent customer experience. Its taken a long time but I think they are on the right path.

Ro
Review №30

Was helped today by Chandra… very friendly and professional great service.

Ja
Review №31

Amazing service! Amanda helped me and I couldn’t be more impressed! I was having a stressful day and she reassured me that everything would go smoothly. Thank you!

Ch
Review №32

Life Storage in West Palm Beach has been nothing but accommodating! Chris, Isreal & Amanda were very helpful and pleasant to work with in getting our additional unit set up! Thank you so much Life Storage!

Da
Review №33

Property manager and assistant manager was very helpful courtious and professional.

La
Review №34

The best customer service by far awesome experience thank you Ms Amanda you were very helpful and answered all my questions.

Al
Review №35

Chandra was amazing help getting me moved in 🙌🏼

We
Review №36

Love Chris! Any time that I need help with something he is always so respectful and answer any questions and concerns that I have will definitely come back just to talk to this nice gentleman, he deserves a raise!

ke
Review №37

Chandra was quick and efficient two thumbs up

Ab
Review №38

Amanda was very helpful today,Such a great manager...

So
Review №39

The new store manager is so professional provided me with a great customer service experience and was able to help my brother Gus get a unit

Je
Review №40

In my 47 years on this planet I have never been treated with such callousness, disrespect, and rudeness. I have repeatedly requested the contact information for the area manager so that I may speak with them directly and was simply flat refused to be given the information. I have an extremely urgent matter that I need to discuss with the area manager and I am writing this review in hopes that it will find the proper channel.

JV
Review №41

Secure, clean location. friendly and helpful staff. chris even helped me move a few items into my car. will use them again if needed. great experience.

Za
Review №42

Amanda and Chandra were great 👍🏿

Ve
Review №43

My experience was marvelous. The staff is very attentive.

Mi
Review №44

Very Helpful Staff, Lisa and Chris were a big help getting us our unit and showing us the facility. Great location and easy access!

Ac
Review №45

The staff was extremely helpful and very informative. I would definitely rent there

Me
Review №46

Chandra was great! Pointed me to exactly what I needed!!!

Wo
Review №47

Accessible and easy in and out.

Ad
Review №48

This is my first time using storage the managers Amanda and Chris was very kind treated me with respect God knows I was extremely stressed today with the moving alI can say if you need a storage expert go to Life Storage the Store manager is professional 👌

As
Review №49

Chandra was fast and nice 👍

ra
Review №50

Mrs. Amanda is GREAT! She really cares about the customers.

Sy
Review №51

Chandra was amazing 🤩

J
Review №52

Tiffany was great! She gave a tour and answered all of my questions. I am looking forward to working with them!

Ma
Review №53

I was very pleased with my experience here from the time I first called to reserve a unit, and then my departure. My customer service person (Charles Marchman) was very curtious and helpful. He made every visit and call pleasant. I will refer this location whenever I get the opportunity!😊

Ka
Review №54

Charles was just amazing. I came in just looking for some price and stuff right not but he was so helpful. Answered all my questions told me all about the property and even showed me a unit. He was great.

Pa
Review №55

I had an excellent experience with Life Storage in West Palm Beach and I would highly recommend the facilities there. When I moved in back at the end of August, both managers, - Eduardo and Charles, were extremely helpful, competent and personable. The facility is clean and cool and is very accessible. Unfortunately, I had to move to another part of the state and I can now tell you that the VALUE for the space at Life Storage is also superior to any of the storage companies where I am now living. (Unfortunately Life Storage does not operate in my area.) Thank you Eduardo and Charles!

Ke
Review №56

My family is relocating to FL in a couple of months and will need a storage unit or two. While visiting for the holidays, I decided to be proactive and stopped by your location for storage info. I am absolutely delighted to share my experience of meeting Charles. As soon as I walked in the door, I felt his energy. I was greeted with the warmest and most welcoming smile. Not only was he very professional and poised, he has a great sense of humor!! an absolute hoot!! He provided exceptional customer service and we will definitely utilize your location for our storage needs. Charles is truly an asset to your company.Thank you.

Co
Review №57

Best customer service!!

De
Review №58

The Store manager Amanda was very professional at showing the unit

Am
Review №59

Charles has been extremely helpful when I first moved into my storage unit and anytime I have gone into the office for assistance. I would highly recommend life storage especially this location because of the awesome staff here.

je
Review №60

Great service. Very accommodating and professional. Always feel very secure about my units with such wonderful work ethics and work habits.

Ja
Review №61

Charles is the best manager, hes so helpful. Ive never used a storage place before, and he made it incredibly simple and easy for me!Great guy.

Ki
Review №62

Charles was amazing. He helped make the process super easy for me. The property was very clean as well.

gl
Review №63

Charles gives great service! Everything is provided, he makes storage easy ! Charles always is in a great mood and happy to see me as a customer !Best storage experience I have had at any facility!

Ch
Review №64

Amazing Customer Service. Charles was the Gentleman that helped me. He was very knowledgeable with information regarding the prices and units. Polite,Courteous and He couldn’t have done a better Job with handling my check in and issues I was having also both our names are Charles so it’s major Plus++++++

Le
Review №65

My boyfriend and I walked into the Life Storage location in West Palm on Mercer not really knowing what to expect. Tiffany was friendly and wonderfully helpful. The facility is clean and secure and Tiffany made the experience much less stressful than we thought it would be!

Mo
Review №66

Charles runs the place like a well oiled machine. He clearly explained the procedures to me and offered ideas for creative storage. A real help!

Ne
Review №67

The facilities are clean and organized and the staff extremely friendly and accommodating. Charles is super helpful and very professional.

Ga
Review №68

Tiffany at Life Storage at the WPB location was awesome! We had had a horrible few days and she was a ray of sunshine. The facilities are clean and organized and the staff extremely friendly and accommodating. Thank you for helping us!!!

An
Review №69

Probably the best storage experience Ive ever had. Its clean, well-run, safe, and reasonably priced. Charles, at the front desk, is very friendly and knowledgeable, and he made the whole process enjoyable. I would definitely recommend Life Storage in West Palm Beach.

Gl
Review №70

Excellent customer service. Charles was great and helpful. I would recommend people to come to this facility if they need to find a storage place.

Tr
Review №71

From the moment I walked into the office Tiffany was very pleasant and helpful. Great customer Service. The storage facility is also very clean and secure.

St
Review №72

Our experience at LifeStorage was excellent. Eduardo was very helpful in showing me available units and setting up move-in. We even used their free truck to transport our items. The facility is clean and safe, with the best prices I found in the area. Thank you!

Ro
Review №73

My employer has lots of money spent on multiple units over the course of 20 years only to find that the management (or corporate?) still hasn’t updated the storage carts. There are currently only three to be found, one in ok condition, one metal one that’s way too loud, rusted, and missing a wheel, and a wooden one that’s missing the handle. These should have been tossed and replaced with at least 6 of them to accommodate the amount of customers. Also the icing on the cake is the constant elevator problems. (I have been stuck on one of their elevators) I certainly don’t like to complain but these things need to be addressed before someone gets hurt.

Jo
Review №74

This company recently put up my storage costs - i have only been there a few months - never had an issue with them - also the inside very dirty - the truth is i cant be bothered moving my stuff over the $30 additional each month - but for people looking to use them - you can get better value and cheaper else where - the staff are great, its about pricing from a corporate level -

as
Review №75

My move in process was easy as could be! the facility is large and has many options. the man working helped us get the best deal for our needs. he was kind, efficient, and thorough.

Wa
Review №76

I walked into Life Storage and was blown away by the great customer service Id received from Mr. Charles Marchman! Mr. Marchman was very helpful, honest and smiled the whole time while making my visit pleasurable. Storage units are well cleaned, and very affordable. I highly recommend Life Storage, if you want exceptional service!!!

Ro
Review №77

Charles was very friendly. The facility was nice and clean. I will recommend people to come see Charles at this location if they need storage!

Ch
Review №78

Arrived to the location today and the managers have treated me great although they were busy this morning but having the experience with Aimee as the manager was great and I appreciate your service. Aimee needs a raise for the amount of work that I saw in the last 30 minutes and with her level of experience keep up the great work!!!!!

Te
Review №79

Mark and Charles were so helpful‼️ Good storage for a college student. Very affordable ☺️☺️😩

ca
Review №80

Good, clean, well run storage complex. All indoor facility with air conditioning. See Tiffany Lambert and Charles Marchman. They are friendly professional and knowledgeable. Will answer all your questions. A dynamic duo.

ni
Review №81

Charles is extremely helpful and kind manager.Love working with him.

S
Review №82

Uncles Bobs Self Storage is a clean, safe, with very secure building and premises. I would recommend anyone that needs to store items permanently or temporarily tous them. They give you a reminder call if you havent paid the monthly rent before the late fees get too excessive. I think thats great! If I had any negative it would probably be I wish the hours to access the unit were a little longer; but, otherwise Im good.

Br
Review №83

I recently had the opportunity to visit your storage facility. I was greeted my a young man name Charles. He was exceptionally courteous, polite and knowledgeable. He answer all my questions regarding storage of my personal belongings. Talking to Charles, he seems to be an extreme asset to your company as well as will put forth an extended effort towards any endeavors that he may encounter as an employee of your company.

Sp
Review №84

This was the best storage experience I have ever had. The staff is very helpful and kind. I will never use public storage, or any other rental facility ever again.

J.
Review №85

Friendly employees that truly help you find the correct storage unit for you. Any time I have called they have answered my questions.

ma
Review №86

GREAT STORAGE, KIND AND CONSCIENTIOUS STAFF, NEVER HAD A PROBLEM, VERY SAFE AND SECURE FACILITY. PERFECT LOCATION.

He
Review №87

Great customer service people, go the extra steps to make sure you are satisfied and taken care of. Henry D

be
Review №88

Originally was in the market for a 5x5 storage unit. Explained to the sales employee that I wanted the buy one month get one month free promotion.Long story short I am out 184 dollars and will most likely only get fifty bucks back. Was lied to twice when dealing with two different agents. Very unprofessional and will take my losses at about 130 dollars. Didnt have my property in their facility for more than 24 hours.Dont believe what Tiffany or their other staff tell you because chances are theres a catch to what theyre saying.

On
Review №89

Nice storage space, Tiffany was really sweet and helpful.

Fr
Review №90

Charles was Amazing! Very Informative!

Ta
Review №91

Ed was patient, nice, and simply amazing! Great energy in that place!!The manager was also nice too.

Em
Review №92

Very easy to deal with. Kept college kids belongings over the summer and was so easy and cost effective. :)

Ta
Review №93

I have had an account here many years and Ed, Tiffany and Charles have been so helpful. Highly recommend

Wi
Review №94

Long time customer of this outstanding facility. Ed, Charles and the entire team are fabulous! Highly recommend!

Vi
Review №95

Ask for Charles. He’s the best!

Av
Review №96

The facility is clean, good customer service etc. Love it will tell more ppl to get a storage unit there.

Li
Review №97

Charles and Tiffany are AWESOME!!!!! They always show great customer service and with a smile on their faces!!!

Br
Review №98

Brittney at this location is AWESOMESAUCE IN A BAG! Said this was awsome I was in I was informed of how long that would be there and then I was out everything went smoothly I read it the car the pricing was exactly what I was told and I will repeat again and again

Vi
Review №99

Quiet, clean, secure, temperature controlled. 6am-9pm access. Professional staff. Used to be Uncle Bobs, but the acquisition/transition was seamless.

Ma
Review №100

Every time were there for a client they treat us with excellent service and it makes our job a lot easier. Great storage place.

Information
17 Photos
100 Comments
4.9 Rating
  • Address:1401 Mercer Ave, West Palm Beach, FL 33401, United States
  • Site:https://lifestorage.com/storage-units/florida/west-palm-beach/33401/456-near-flamingo-parks/?utm_source=google&utm_medium=maps&utm_campaign=GMB-FL-456&utm_content=website-link&howheard=IGB
  • Phone:+1 561-659-2903
Categories
  • Self-storage facility
  • Moving and storage service
  • Moving supply store
  • Storage facility
  • Wine storage facility
Working hours
  • Monday:12–4PM
  • Tuesday:9:30AM–6PM
  • Wednesday:9:30AM–6PM
  • Thursday:9:30AM–6PM
  • Friday:9:30AM–6PM
  • Saturday:9:30AM–6PM
  • Sunday:8:30AM–5PM
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