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C&S Wholesale Grocers/Tops Frozen Distribution
5000 N America Dr, West Seneca, NY 14224, United States
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C&S Wholesale Grocers/Tops Frozen Distribution

Comments
J
Review №1

Overnight parking available. Only about 10 spaces but it seems like they are not over scheduled so plenty of parking. You do have to walk up to receiving office and open the big yellow box outside. There are papers on the left to fill out and paper clip your paperwork to. Place your paperwork on the right hand side in the big yellow box. Receiving will call you with a dock and instructions. You do need a physical check to pay lumper fees. You do get a phone call when unloaded and paperwork is ready. So you don’t have to watch a green light. Backing into docks is not too bad. I watched everyone set up for straight line backs into spots. Slow unloading but it is a food warehouse.

VG
Review №2

Not bad. Unloading was pretty fast with no issues. Make sure you have physical EFS or other check bcz they don’t accept cards or cash and require check.

Je
Review №3

The title “C&S” scares me every time, but this one is different. I arrived 6 pm the evening before my appointment, for a 6 am appointment. It was a ghost town, i parked in the designated parking area and caught up on sleep. Trucks trickled in over night. 545 am rolled around and just as my alarm went off, a lady knocked on my door and handed me paperwork to fill out and hand in to the yellow box at the receiving door. About an hour from that point i was on my way down the road. Only delivered one pallet so wait times could vary.

Bu
Review №4

I drive truck I delivered here this is pretty quick in and out.

Ra
Review №5

Overnight parking,quick unload and they gave me a door 5 hours b4 my appointment time...Always good experience at this location

Ge
Review №6

Quick in and out. Plenty of room for backing up to docks and to park while waiting for a bay.

Da
Review №7

Pretty good. On site park.

Ch
Review №8

Only had 2 pallets... in and out 2 hours.

Ni
Review №9

So far so good check was easy staff seemed to be friendly appt 0900 arrived 0830 door by 0925 cant really be mad at all heres to hoping this unload is fast. Photo of parking area too

St
Review №10

I could give a zero i would because this c-s tops in West Seneca buffalo New York has to be the worst warehouse ill ever been to been here over 3hrs still waiting for them to unload my trailer but they take your lumper fee first and have you sitting in a door they really need to get theyre act together makes no sense

Un
Review №11

Closed on weekends. There is overnight parking. Check in starts at 0600 but dont bother, since receiving guy comes to your truck and tells u what to do. Unloading was pretty fast. Took them abt one hour for 18 pallets. Can park on the staging area till next load as well, So long as u keep it clean.

Da
Review №12

The guard shack at the entrance is unmanned. Just drive on in. Plenty of overnight parking.

le
Review №13

People are nice enough. Somewhat slow to unload. Stupid space setup for backing what else is new.

Th
Review №14

Did good unloading. The young lady at the window was good well giving out the information on what to do.

RA
Review №15

Everyone here is nice and plenty of overnight parking

Ja
Review №16

Checked in T 5:45 for a 6:00 am appointment, got a door, paid limper fee and unloaded and out the door NY 7:00

Sa
Review №17

Some docks pretty challenging to get to

Jo
Review №18

Been coming this warehouse almost every week for the last 5 years for my company cause I live an hour away and go home on the weekends. Never once have I waited longer than a couple hours at this place. The best c&s Ive ever delivered to in 10 years. Give yall a tip having a bad time. Show up an hour early, make sure you have a vest, and be pleasant with the check in lady. Face to face or on the phone like they are doing bc of covid. Dont have an attitude talking to her and you will be in and out

Da
Review №19

Well to start if you show up & dont have a safety vest they make you buy one for $5.00. I showed up @ 9:40 for a 10:00 appointment got right in a door which I thought was good. I only had 8 pallets for them. About 11:30 dock plate went in trailer but dont get too excited, not unloading yet. Finally around 12:15 they started unloading got my paperwork about 1:15. Seems to me this place could be a lot quicker about unloading. They certainly were quick to tell me how much the vest and lumper cost! Very nice @ the window though.

Bo
Review №20

Nice place very fast unloading

To
Review №21

Arrived at 230am for a 1030am appointment. They called at 423 am for me to go to a door at 523am had bills and pulling out. 11skids

Br
Review №22

There is plenty of over nite parking here. There is 10 marked spots and probably another eight around the perimeter on the entrance. They are strict on a safety vest and they sell them for five dollars each if you don’t have one. Note to self. Bobtail to a self serve truck wash nearby.

Gr
Review №23

Well... receiving closes at 2pm, thats the time you will have your bills in hand, no matter of your appointment or check in time

Di
Review №24

I was 5 hrs late, had issues with my efs check going through but the lady was very patient and helped me. Unloading literally was nomore than 45 minutes. Great place to me.

Mi
Review №25

Warning truck driversI don’t understand no mask no Vest no businessBut none of them wearing one ☝️They forcing the driver to wear a mask 😷 and safety vest 🦺Only to go and get your paperwork in the office but they are the one work in a warehouse don’t worry one :(Plus they smoking like 5-10 people all the time together how it’s possible to do that :(It’s like treating the drivers like animals and uneducated humans :(

Pe
Review №26

Slow, overnight parking available

Ma
Review №27

Delivery appointment 10:00 amI got Here 8:40 amAfter 5 hours I got doorUnloading process took 4 hoursI lost here all day next pick canceled👎👎👎 very slow 🐢🐢🐌🐌🐌🦥🦥🦥

De
Review №28

Not a bad place to deliver. Theyre real helpful.

Wa
Review №29

Somehow they’ve managed to delete reviews, I’t my 2nd time here, I showed up 1 hr before 8:00 am apt, got doors 10:00, paid $210 lumper and left 13:00, both times it takes 4-5 hrs to unload 😭😭😭

Da
Review №30

Good service, a couple hours to be unloaded, fairly normal for a food warehouse

Ke
Review №31

Never had a long unload time here. I can never and will never give any grocery / frozen warehouse 5 stars because they all suck in their own special way.

ME
Review №32

I got 10:15 for 10:30 appointment but what I saw in this company is very different from the other American company is their employees are in and out continually walks to parking to smoke sigaret every 15-20 minutes while we are in the dock waiting to be unloaded running our reefer and abusing our equipment and wasting drivers time.next time if I go there I will record video.

Jo
Review №33

Quick friendly about 20 spaces for parking

An
Review №34

2 hours to get empty. Thank you, guys.

fr
Review №35

7 hr unload suck plase Nasty people I dont come here again

wi
Review №36

Overnight parking

Ni
Review №37

Great. Unloaded early. Thanks

Da
Review №38

Wear a Highly Reflective Vest or will not be served. Fill out form located next to check-in window before checking in with clerk.

An
Review №39

July 31, Appt. 11pm/Arrived 10:35pm/Unloaded/Departed. SP -378618...

El
Review №40

Sucks they have no time on doors to let you know when their hours of operations.

ha
Review №41

9:00pm appointment right now it’s 12PM I have six pallets still waiting bad service 0 star lumber $135 never I not going to shop on tops again stupid service

vl
Review №42

5 hours on a dock already.........And probably 5 moreWill see

As
Review №43

App 6 am,11 am and still on door.....

Ba
Review №44

6 hours waitingFew parking spot out side

st
Review №45

In at 8:30 pm and out at 10:15 pm

V
Review №46

Lazy people. Avoid!!!!!!

Ko
Review №47

Very slowly

Information
26 Photos
47 Comments
3.1 Rating
  • Address:5000 N America Dr, West Seneca, NY 14224, United States
  • Phone:+1 716-712-2530
Categories
  • Grocery store
Working hours
  • Monday:6AM–2PM
  • Tuesday:6AM–2PM
  • Wednesday:6AM–2PM
  • Thursday:6AM–2PM
  • Friday:Closed
  • Saturday:Closed
  • Sunday:6AM–2PM
Health & safety
  • Mask required:Yes
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