You have to pay an extra $10 a month for 24-7 access, otherwise its 5am-10pm (1700-2200). But the facility is well kept and secure.

Even when there was security problems with my card they were polite and always gave me a generous chance to correct it.

Didnt even have a storage unit for a day and theyre takin over a week to refund me my money. Let alone they say they can only give me half. They dont have anything written on their paperwork about their refund policy. Now theyre telling me I can drive to Lockport to get half of my money back since they didnt Mail it out Monday like they said they would. I asked for the number out there and they would give it to me was told theyll have someone call me. Its an absolute circus over a refund which is ridiculous I work in sales and its obsurd the way they handle things here!

Loce the price