If you have any damage on your vehicle, go here.Little less then 3 days to get this completely repaired, probably 2 days honestly. They work with you, they keep you informed and are upfront with what they will do. They are super professional and hands down the best shop in my opinion.Ive had two times theyve repaired my vehicle, both times it was done extremely fast with no cut corners. Dont hesitate, they will get it done faster then you can get in to another shop. 11/10Zc.
When I picked up my vehicle I was pleased but after digging into it the did a really bad job they did the bare minimum my daughter had crashed her front end and instead of replacing the head light they used some kind of glue to reattach a broken piece also had a huge hole in it as well they buffed out the paint and called it good after we drove it home the horn did not work and was over heating when I ask them about it I was told that there was a fault on it and they didnt know what it was. In my opinion I think they do they do the bare minimum so the insurance company will continue to refer business to them
Higgins Body & Paint did an excellent job repairing the minor fender bender accident on my 2017 Subaru Crosstrek. The appointment & estimate process was a breeze. The front office was very helpful with communicating with my insurance company & the rental car company. And most importantly, the repair work was done at a high quality and a short amount of time.Overall, I would definitely recommend this shop to family and friends. Its great to see a company run with a high level of expertise and integrity.
We needed to get our bumper painted and installed. We got quotes from a couple of places and we decided to go here and Im glad I did. They were very professional and great to work with! They called me with any concerns that they had, so the communication was great. It looks amazing! Would do business again 10/10
The staff was so friendly and the repairs were done in one day. They even cleaned my car inside and out, which was such a nice surprise! I would definitely recommend them!
Matt and his team were awesome the entire way!!! Completely impressed with every step. Work on our car was done early, communication was perfect, price was great and car looks better than ever. Never have I been so impressed with a car experience. Will definitely be back! Thank you
Great experience! on time, great work, great customer service!
I was in a fender bender that was not my fault. Higgins helped me through the process, coordinated with the covering insurance agency, and make the entire process very smooth. They even delivered my vehicle two days earlier than promised. I am very pleased with their work and would definitely recommend this shop!
By far on of the best if not THE BEST body shops in the state of Utah! Thats just my opinion even as a prior employee there I still hold their standards as some of the highest around!
I had an amazing experience with this company. Communicates well, service was quick and detailed and came back looking great. The very best part of this experience was working Danielle...she is incredible and a true asset to this company. I almost want to wreck my car on purpose so that I can work with her again, lol. Customer care like that is hard to find and very rare these days.
My car was involved in a hit and run! Higgins got me in quickly and got my car fixed. Their work looks great and they where awesome to answer my questions. They kept me informed through the whole process. They got the repair done fast as well 😊I will tell everyone to come to you guys! Thanks!
Honestly, I brought my car in because my back bumper was hit while I was on the freeway. They not only had to fix the bumper but the bar beneath as well. They estimated time to be a little longer than they thought, but assured me that it would more than likely be done sooner. Every employee was super nice. Brian and Danielle were amazing and I was kept up to date adequately. I love them and recommend everyone goes here to get repairs done.
I only have great things to say. 100% recommend. Brian was so thorough, patient with my questions, and attentive the entire process. They did an awesome job on the car including matching my tricolor paint very well. Receptionist was so nice and helpful. They acted on everything so quickly and professionally (ordering more parts, confirming steps with me, notifications) which made for a smooth experience. I’ll never go anywhere else from now on.
Repair done promptly. Car detailed and great service. I will use them again if needed
Truly want you to be satisfied with the work they do. Advocated for me with my insurance to get my repairs done right. Highly recommend!
I brought my new car in after getting hit by large debris on the highway. I picked it up today and I’m thrilled! It looks perfect, like nothing ever happened. They are very professional, on time and guarantee their work.
Higgins Body & Paint is outstanding. They repaired our car and it looks perfect. They communicated very well and worked well with our insurance.
Not sure when Higgins stopped caring about quality of customer service. My first indicator should have been the fact that the face of the company (receptionist) doesnt have concern about the health and well being of the customers she has contact with while wearing her mask as a chin strap.Customer service took a major nose dive once Higgins found out that our truck was deemed totalled by insurance and they wouldnt be able to make money off of it. Im a business person too, but I still strive to assist clientele and my community. My husband asked if they could assist him in a task that would literally take them minutes to perform, unfortunately they declined to offer ANY assistance whatsoever. Now mind you, our truck was totalled in a rear-ended accident and my husband has been needing to get chiropractor adjustments to remedy his neck & back pain. So instead of offering assistance, the non-busy workers watched as my husband changed the custom tires/wheels on his wrecked truck to basic/stock wheels before the truck is taken to the salvage yard.Before any of the above, my husband contacted the service department to find out if his wheels were a 5-lug or 6-lug so he would get the correct replacement tires. Well apparently Higgins mechanics are subpar and have no idea what theyre doing or just lazy..... Because they told him the incorrect information and he purchased the WRONG type of tires. So he had to load and unload the wrong tires, then purchase different tires and load/unload those along with change the tires which was a 2 hour process that would have taken them minutes to do. He would have even paid a service charge if needed but they failed to even offer. Definitely will not be utilizing Higgins in the future and will spread the word to family and friends about the horrible service we received.
They were very friendly and they let me know everything that was going on they made me feel comfortable I give them 5 stars
The best body shop in utah!! Thank you for always help me
Higgins employees are friendly, professional, and explain things simply without judgement. They have done excellent work on one of my vehicles and would have worked on another had the insurance company not totaled it. Should I need any work done in the future, Ill be coming back to Higgins.
Higgins Body & Paint is the MOST professional and efficient body shop in town. All their technicians, mechanics, painters, and all are Certified by various car manufacturers. They work quickly and efficiently and you will never know your car was even in an accident. I cant recommend them enough.
Great experience here. Cody fixed the drivers door on my Porsche 911 and it looks like new. I am extremely satisfied with the customer service and the repair. 10/10 recommendation. Thanks again guys!
Higgins Body shop takes professionalism to a new level. I am extremely pleased with the quality work and customer service.
In a moment of pure absent-mindedness I completely destroyed the driver side door and mirror of my brand new HR-V. My insurance carrier gave me some options for repair shops, but I had heard Higgins had done a good job on some friends cars, so I asked if I could go there. They got me in the next day and repaired my car 2 business days earlier than projected. Everything looks great and I cant tell anything happened.
Higgins was professional, honest, and efficient! From their customer service to workmanship I was taken care of every step of the way. Highly recommend!
Very friendly and informative. Moroni kept me up to date on everything and helped me understand what was happening with my jeep.
This shop was recommended by my insurance company as well as a good friend. I was treated very well and the quality is excellent. I was totally impressed with how clean they keep the shop. I tinker with cars and I have seen many shops. This is the cleanest body shop I have ever seen. Nobody likes to wrinkle a car but I must say the staff there was awesome. In particular, I want to mention Brian and Danielle, they work well together and reflect positively on this shop. I recommend them without hesitation. Oh and job done ahead of schedule!
This place has exceeded my expectations of a collision repair / auto body shop. The service was excellent (Rod was very helpful and personable!), the status updates, timely repair time, and quality of the work was amazing. My car looked beautiful and as if a tree branch never fell on it! I have already highly recommended my friends to visit Higgins for any body repairs, because I was so impressed by the staff and end product. They really know how to treat their customers and dont cut corners. Thank you!!
I was directed to Higgins through GEICOs Auto Repair Express service after my Honda Ridgeline was rear-ended. The shop is clean and professional. Ellen Bristow was an excellent rep with superior communication skills. This review would be five stars, except I had to call them to find out completion would be delayed by defective parts supplied by Honda. Overall, great shop, and Id use them again.
The staff was friendly, and knowledgeable. The work was done fast and professional. I will definitely be referring this shop to anyone that needs their vehicle repaired.
Did great job on wifes Dodge Challenge
I would highly recommend this location. The staff was very helpful and caring, where you can tell the customer is #1 in their book. The quality of the work was outstanding.
Brian, was absolutely the best respondent! Anytime I had a question he answered within minutes. Extremely professional and nice! The body shop did an amazing job, couldn’t even tell where any of the damage had been, my truck looked brand spanking new! Highly recommend
Knowledgeable friendly staff quick service
My wife was hit in an accident and we chose to bring in her car to be repaired. They were awful at answering any questions and made us feel like we were not worth their time. Wouldn’t even tell us the cost of repair. Extremely rude. Talked down to us. What a waste of time. Would recommend anywhere else.
This place is incredible. Extremely detail oriented, very kind, and their work was done so efficiently that my truck was finished ahead of schedule. The staff could not have been more kind and easy to work with, and the text updates were awesome as my schedule doesn’t always allow for a lengthy phone conversation.
Higgins body and paint was an excellent choice to have my truck fixed. Their offices are clean and organized, I did not need an appointment for my estimate and my vehicle was repaired and returned to me sooner than expected. Their workmanship is top notch. If I need auto body work done, I will definitely choose Higgins.
They did a good job on my car
Great group of people. Took excellent care of me and my vehicle.
They were very professional. Ths work was great and fast. I really like how they have enterprise right there to get a vehicale tonget you going and not have to wait. They keep me in the loop of things. I would recommend this to everyone.
My SUV took a very good hit to the rear. Dropped it off not knowing if it was even salvageable. Car was returned to me today looking amazing and it drives nice too. The employees that I spoke with were very professional, courteous and informative.
Higgins is amazing! They are super fast, friendly, and make sure you understand everything. My car looked incredible after going to Higgins and was finished earlier than expected! Highly recommend!
Great friendly staff. The repair looks great. It was nice to have Enterprise car rental next door.
Quick excellent service. Found things that I missed and got them fixed. Worked directly with the insurance company so I didnt have too. Highly recommend.
Did a fantastic job on my company car
Very nice and assuring about their job well done with a life time guarantee.
Poor attention to detail.Geico recommend this shop to replace and paint the bumper on my Crosstrek. Rental process was smooth and the paint itself looked good on the first try. Thats where the positives stop. The bumper has plastic parts that are not painted from the factory but left black. The tape lines on these areas were very poor and there was over spray on the black. When I showed this area to the girl from the counter she informed me that these details were how they normally work and that most people dont care. She did offer to have it fixed. So we kept the rental car another few days and came back to slightly better detail but still not as good as factory. Also the girls behind the counter wear masks under their chin like diapers. Im sure this place would be great for fleet vehicle repairs but I would not recommend them if you care about details.
We have now had two repairs done by Higgins. We were very pleased with both. No wonder our insurance company recommended them. Their staff and the quality of their repairs is superb.
I am so pleased with the work they did on my car. My front end looks brand new and drives amazing! Ty!
Five stars oh man I could give them 10 Stars if they can thanks guys great job.
They got us in quickly and had our work done a lot faster than we expected. The quality of work was excellent. It was very convenient having Enterprise Rental Cars on-site as well. Excellent customer service coordinating with rental car and insurance.
Excellent service, very helpful and easy to work with. Brain is a very good representative for Higgins Body & Paint, Inc
Very attentive, friendly and professional staff. I couldnt believe how quick the process was and I was very pleased with the quality of work. I was also impressed with the messages sent continuously keeping me updated on how far along the work was going. I will continue to use Higgins whenever the need arises. Also having an Enterprise car rental right there on the premises was so convenient .
Moroni did an excellent job making sure my car looked great, and he took the time to make sure we were completely happy with the repairs. Id recommend Higgins to anyone who needs body repair on their car.
We were rear ended and needed a new bumper and had some hidden damage as well. They worked directly with the insurance so I didn’t have to hassle with any of it and to top it off they had enterprise rental onsite making it easy to get my replacement ride during repairs. Service was incredibly quick and repairs were completed a day early. I would recommend 100%
Higgins was great! They fixed my truck after being rear ended and did a great job. They made the process very smooth.
Super fast and great customer service! My car was done in a few days and all the staff was very friendly and helpful.
Excellent service and transparency with pricing. Professional work and dealt exceptionally well with the rental car company and my insurance. Hope I have no more bodywork needs on my car, but if I do I will be back.
My bumper looks perfect, as if nothing ever happened to it.
I cant recommend this business enough, ever since they repaired our Acadia, they have exceeded our expectations! They are extremely nice, very honest, their work is outstanding, and they truly stand behind their work! I will continue to use them whenever possible and they come with our families stamp of approval!
Higgins Body and Paint kept me informed each day. They got my vehicle completed in the amount of time they said it would take. I couldnt tell where the repair was afterwards. I would highly recommend them to anyone.
They worked so quickly and had my car done early making for a great weekend. They were polite and professional in every transaction.
Seriously the best Auto Body Shop in the state. They have gone above and beyond to make sure I’m a satisfied customer. I wouldn’t trust any other shops other than Higgins. Professional, amazing employees! Higgins you guys are doing it right and treating people who have been in a bad situation with nothing but positivity and respectable treatment. I highly recommend this store to anyone and everyone!
They were very quick and responsive to handle damage received to my vehicle. They had my vehicle done in the time frame said. Very professional and courteous. They even helped me with a rental on site. Highly recommend.
All the reviews are 5 stars and with great comments. As the other comments, I’m super happy with their job. They have the 5 stars review:-Professional-Great customer service-On time-Communication-QualityThey have all the equipment as a dealer but way cheaper. So, I totally recommend this place. Thanks Moroni for your service and all the staff.
This shop is professional, fair, and did an excellent job in a timely manner. My car looks good as new and I got my car back sparkling clean. I would absolutely choose Higgins Body & Paint again.
Brian and team were great at communicating with me each step of the way. The completed the job in a timely manner and the quality of work was top tier.
Excellent work. 4 times over N the last few years Ive been there. Never an issue.
Higgins exceeded my expectations for quality, friendliness, professionalism, customer service and punctuality. They got my vehicle inspected and and my repair estimate quickly.They stayed in constant contact with me via text msg. Throughout the entire process. I am very pleased with the work the did. I wholeheartedly recommend Higgins for any auto body repairs.
Higgins body and paint turns what begins as a horrible experience into something great, theyre fair with pricing, extremely professional with the work they do, they get the job done faster than any other body shop Im aware of, and on top of that they keep the customer updated day to day with what progress was made, I brought in my 02 mustang GT that needed a fender, headlights, and some work with the bumper and they made it look as if nothing had ever happened, theyve gained me as a customer and I look forward to recommending them to anyone who needs any type of body work done
I am beyond impressed with these guys! My mother crashed my brand new truck and I was devastated to say the least... brought my truck to Jake at Higgins and he told me he could fix it no problem. I was really skeptical and nervous the whole week waiting for it to be finished. They not only had it done early for me but when I picked up the truck it looked brand new again! They truly are masters at what they do. I am so pleased with their work. If anybody has doubts about going here let me tell you Nobody was more skeptical and picky than I and they made me happy. Can’t thank them enough. Go here if you want your vehicle perfect again!
Higgins Body &Paint did an accredable repair job on my Yukon XL 2500 replacing and repairing the entire right side that had been damaged when another car drove into me. They managed to find replacement parts at a reasonable price and completed the repairs in a timely manner.GOOD JOB - THANK YOU
I cant say enough good things about this business. They did an exceptional job on my Ford F-150 repair. I would recommend them to anybody who needs auto body repair.
Fantastic 👍 awesome people great work. Car looked brand new inside and out when they were done. Thank you
Excellent and very fast body repair and painting. Great customer service!
These guys are awesome to work with. I’ve had them take care of a couple vehicles for me at this point and I wouldn’t go anywhere else!
I was extremely impressed with Higgins and how quickly their turnover time is, especially during covid and probably having limited staff. I had been waiting months to fix my exterior body damage on my car because I couldn’t find the right quote. When I called, they asked to bring it in for a quote, and when I was there they gave me my estimate and I was shocked. It was like half the price I was expecting. The quality was great and they were so fast and I have a warrantee. I would 100% recommend them over and over.
I’m updating the review below to be more current since I’ve visited Higgins a few more times. Jake Higgins and Ellen with Geico have been exceptional. Jake is so humble and willing to do what he can to help me. I’ve had some recent bad experiences with the underside of my Kia Forte. I’ve just dropped by and Jake and Ellen did what they could to help me.I had a good previous experience here. The second visit here, I did have to bring my car back to have it repaired correctly. Jake Higgins did keep his word and fixed the car correctly.Ive just picked up my car a few days ago after another visit here. Im very impressed with this place. Maybe a bit more each time. This will be my 3rd time here at Higgins.
Amazing work and fabulous customer service. I hope I never hit another cement post, but if I do, I will come to Higgins!
My 2019 Toyota Tacoma truck was backed into denting in the passenger door and damaging the rear view mirror. Brian was very professional in his estimate and texted me every day of the progress of the repairs. The body shop also did a great job on the repairs and they detailed the inside of my truck as well. Hasn’t been that clean since I drove it off the lot.
Its always such a hassle to get your car fixed when your car is involved in an accident.. at least I thought it would be. These guys really took care of me and my car needs. I was hit on a Sunday and I had my car back by Thursday that same week. Their customer service was impeccable and they walked me through every step. It was easy to get into a rental of which they helped get me to and from the rental place. Id definitely recommend them to anyone!
As far as the work that was completed in my vehicle this shop definitely gets 5 stars. The work was beautifully done and I just want to make that known up front.The reason for 3 stars is due to the fact that the staff at Higgens was quite honestly rude to me. The women who answer the phone just seem down right annoyed you are calling (when they left a voicemail asking me to call them back). The woman who did the intake on my vehicle argued with me about what damage had been done to my car by the hit and run I was a victim of. She treated me like I had no clue what happened to my car! I had 2 other estimates done on my vehicle and this shop also came in $600 More than the other estimates. (Didn’t matter to me since my deductible was the same no matter what)Now, I am used to negotiating with an insurance company to get my car fixed but I have never had to deal with someone being so rude when I am getting an estimate. She would try to tell me that this scratch right next to another scratch she was going to fix would not be included due to the fact it didn’t come from the accident, when they very clearly did. I chose this shop because my insurance company recommended them but I will not be back regardless of the good work they did.Customer service goes a long way! Also, they sent me 5 text message requests on my way home from picking up my vehicle requesting me to do this review... (so while I was going to just let poor customer service slide, but since they asked)
This is truly a well run shop! They were fast, friendly, and knowledgeable. 5-star in every category! I would take my car there again without hesitation.
Went above and beyond our expectations on my husbands pickup! We have definitely found our body shop for future needs!! Thank you so much Higgins Body & Paint!
Brian at Higgins kept me up to date on pretty much a daily basis throughout a fairly complex, month-long repair on my electric car. He also went out of his way working with outside mechanics and even the rental car company to make sure I got taken care of. Kudos! I hope I’ll never need it, but I would not hesitate to use Higgins again and highly recommend them if you happen to need auto body work done.
They were really nice about giving me an estimate. Moroni took time to do a proper estimate even though the value of vehicle was questinable due to its age.
Higgins Auto & Paint fixed the rear end of my car. They were very helpful and attentive to all issues. They made it look new just as it was prior to accident. Enterprise was pleasant and had a beautiful car ready for me. Shawn was very detail orientated. I highly recommend them for any body or paint repair. The receptionist was very helpful as well. Thank you guys👏👏👏
I recently took my car into Higgins to have repairs made from an accident I was in. From the moment I walked in to the office I was met by a warm and friendly staff of professionals. Tanya who did all inspection and prepared estimate is really great. She knows her job, the industry, and how to get the best parts at the best prices. She kept me up to date on the progress of repairs by phone calls and emails. She thoroughly explained about repairs, parts, and fees. Also answered all my questions and gave me confidence that I could trust her work. I picked up my car and I could not have been more pleased with the results. The repairs made my car look as if it had never been in an accident. It was twinkly clean with final questions answered to my satisfaction. In the future if needed it will be the only place my autos will be repaired.Thanks to all staff and a very big thanks to Tanya for a job very well done !!
I called Higgins after the accident and got my vehicle over to them the same day as I called. They fit me right in. The car was drivable.I worked with Brian Buchanan. He is a consummate professional who is great at his job. Since I live in Nevada and the accident happened in SLC, there were a lot of phone calls and emails sent about status.The rebuild was timely and efficient. When Higgins tried starting the car, it would not turn over. So, the discussions turned to diagnostic and the mechanic discovered that a or some wires got pinched during the accident and shorted out systems. First the computer module, then the coils, then the dash module and ultimately the a/c blower motor.Problem after problem arose with that short. Higgins was timely and efficient and really easy to work with in getting the problems fixed. In all, it took just 3 weeks to complete the repair. Two thumbs up and a 5 star rating for this satisfied customer.
Great experience at Higgins. Easy to schedule an estimate appointment that worked with our schedules. Lots of communication before-hand and the repair was quick. Just picked it up this morning but it looks great. Super convenient to have Enterprise right on site to grab the rental car from. Higgins was anxious to make sure we were happy and we honestly cant think of anything that could have made the experience better.
I have had a fantastic experience with Higgins Body & Paint. They have performed work on 2 vehicles for me and in both instances the work was excellent and the pricing very reasonable.Further, I thoroughly enjoyed how professionally they communicate with their customers. It is refreshing to know that great business people like Jake Higgins exist. Jake and his team of great team members really do care about what they do and take great pride in their work.I highly recommend them. For sure, I will not use another body repair service on any of our personal and company vehicles.
The whole hassle of having to take time out of your busy schedule to handle something like a car repair due to someone else’s negligence....was greatly reduced thanks to these guys. Their service from start to finish made it bearable and dare I say - enjoyable. They went the extra mile. I wouldn’t hesitate in referring anyone and everyone to these guys. Thank you.
They were awesome they were super friendly they made sure that I liked the outcome of my car and you know everything they did, right down too the paint, was perfect. The auto body work was as smooth as glass and they went over the guarantee assuring me that as long as I own the car everything is guaranteed. They just really went the extra mile and so I was very pleased, they also had to make the paint because my car is a 97 and its Forest green and it has metal flake in the paint and they had to make the paint and they did a perfect match for the fade of 21 years it looks so beautiful so they are amazing and they did it in such a nice timely fashion you know I have to give them five stars
I was a little hesitant with them, only because the insurance company wanted us to use them. But i could not have been more pleased with their service and quality of work. It was fast and it looked like brand new! Thank you so much!
Best place. Literally was in and out in 15 mins dropping my car off. Getting a rental. Got my car a week later and it was stress FREE!!