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Audio 1 One
2025 3500 S, West Valley City, UT 84119, United States
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Audio 1 One
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Th
Review โ„–1

These guys are garbage. ๐Ÿ—‘๐ŸšฎRip offs, thieves! The two brothers that run this place or whatever they are, are a joke! The guy who does the installs is just as bad. They make it seem like your getting a deal but in reality your not. Manipulating! Take your hard earned money elsewhere and donโ€™t waste time dealing with these goofies ๐Ÿคก Go to a reputable audio store. Lesson learned smh. Audio one should be audio none! Google needs to let me give these guys a negative 5 stars

Sp
Review โ„–2

They sold me on a product I didnt need and ended up being unhappy with. They originally said because their installer was busy and couldnt install it for me today they would give me 200 dollars off if I just bought it that day and then I could come back later and get it installed. I looked up the price online for the same kit and they charged me twice as much as it was worth anywhere else even with my 200 off. I tried to return or exchange it and they wouldnt do anything for me. They just wanted to rip me off and dont care anymore. Dont go here unless you want to hassle with them about prices and end up having to install it yourself

St
Review โ„–3

Ive been dealing with these guys for years, and there always upfront, honest and theyll tell you like it is. Half the price of the big name stores and great stuff. Go check other prices then go here youll see. 10 Star

MA
Review โ„–4

Great prices great customer service. I go here for my car audio cause these people are the best

Tr
Review โ„–5

The guy was very helpful and knew his stuff. I bought a radio, install kit, and door speakers for less than anywhere online. He was sold out of a module for steering wheel controls, but gave me the part number so i could see if i could find somewhere instead of waiting. Overall experience was great.

DE
Review โ„–6

Super cheap deals for quality parts

Ha
Review โ„–7

These rip-off artists will give you a good deal or two until they earn your trust, and right when they have the chance to take a trade-in from you and sell you something worth half as much as theyre charging they take it.I trusted him because Ive shopped through him over 10 times in one year, only ever feeling slightly ripped off a couple times.Finally I come in one day and traded in a SRX250.1 amp ($150 amp) for a 500RMS MTX. ($120) He told me he will take $100 off the amp and sell me the amp for $140 with no tax. I agreed and I bought it. I check online later, out of curiosity, to find out the amp he sold me is only $120.Swindled out of my pocket and I deserve it.

An
Review โ„–8

Great Employees, truly know there stuff! And the prices are amazing for such good product! Idc what these other bad reviews say, I love it here.

Ka
Review โ„–9

He gave me zero for my trade-in and charged me more than what the amp is worth!!! Do NOT trust these guys ALWAYS do your own research.These rip-off artists will give you a good deal or two until they earn your trust, and right when they have the chance to take a trade-in from you and sell you something worth half as much as theyre charging they take it.I trusted him because Ive shopped through him over 10 times in one year, only ever feeling slightly ripped off a couple times.Finally I come in one day ISO a 500RMS amp. I traded in my SRX250.1 amp ($150 value) for a 500RMS MTX. (I later found out was only worth $120) He told me he will take $100 off the amp for my trade-in and sell me the new amp for $140 with no tax. I agreed and I bought it.Later, out of curiosity, I checked online to find out the price of the amp he sold me, expecting to find a pricetag of around $300. Nope, he sold me a $120 amp for $140 and stole my good amp with zero in return.To summarize, I effectively got swindled out of my pocketbook and I totally deserve it because I decided to trust a sleazy car salesman and chose not to research the prices. Just dont shop here, go somewhere else. If you do shop here DO NOT LISTEN TO THEM PULL OUT YOUR PHONE AND LOOK AT PRICES..

To
Review โ„–10

Terrible customer service. They are fine will selling you something that wont work for you. Then if you come back they wont do anything about it. Also you can get a better deal elsewhere. I should have researched to see that I could have bought the same product for 27% cheaper right down the road.

Ca
Review โ„–11

These guys are awesome. Helped me out took a trade in on speakers. Took my box out and swapped out the new speakers within 15 min and I was outa there. Explained to me why these things were happening (speakers cutting out) and then showed me the reason. My speakers were blown and I didnt know it they showed me the magnet broken off and the other speaker was almost blown.Very happy with my experience very honest and transparent about it all. Will never go anywhere else again.

Cu
Review โ„–12

I went in and upgraded my system..Now my trunk hit harder than my step dad use to hit..

Br
Review โ„–13

Went in a few weeks ago to pick up some equipment to install my sound system. Iโ€™ve been here several times before. This place is great. The two guys that run it are always very helpful and informative on their inventory. Also, itโ€™s always great to be able to negotiate prices with them. Highly recommended!

Ca
Review โ„–14

One of the only few stores I found open on a Sunday, they were friendly had exactly what I needed and I strongly recommend them they have a wide variety of anything you need audio for your car thanks audio one

J
Review โ„–15

This place rips of ladies.

to
Review โ„–16

Great customer service if you want to be pounding go to Audio One

KA
Review โ„–17

He gave me ZERO for my trade-in, and charged me MORE than what the amp is worth!!! Do NOT trust these guys ALWAYS do your own research.These rip-off artists will give you a good deal or two until they earn your trust, and right when they have the chance to take a trade-in from you and sell you something worth half as much as theyre charging they take it.I trusted him because Ive shopped through him over 10 times in one year, only ever feeling slightly ripped off a couple times.Finally I come in one day and traded in a SRX250.1 amp ($150 amp) for a 500RMS MTX. ($120) He told me he will take $100 off the amp and sell me the amp for $140 with no tax. I agreed and I bought it. I check online later, out of curiosity, to find out the amp he sold me is only $120.Swindled out of my pocket and I deserve it.

lu
Review โ„–18

Idiots need to fix their phone and learn to answer it

La
Review โ„–19

This place is terrible. Bad customer service. They belittle you and make you feel dumb tell you the system you have is crap and when you have a professional install done they say it is amature work. And then tell you to have there guy do it so you do and he does not hide wire does not cut to length he rolls it up and sets it on the amp! Then the converter they leave it in the open. It is seriously the cheepest and laziest work then they dont stand behind there work. They rip you off on price and tell you its an awesome deal when you can get it cheaper litterly ANYWHERE. This place is a waist of time do not go here. This is a pic of what they did. They did not even mount the amp. This is such a crap place. Do not take your stuff here. Go some where else. And the sub was just set on my seat instead of finding or building me a box for under my seat. Yeah this was a garbage place to take your vehicle.

Te
Review โ„–20

They lie about what they sale you. Make you think you getting a good deal but really charging more then its really worth. So I got my stuff here then took it to someone to install. The place that installed it would not use half the stuff they gave me. But instead of charging me to replaced them Take gave me what I needed to finish the install and told me to go get my money back from Audio One.

an
Review โ„–21

Go here for anything audio. Sound warehouse was the worst.

At
Review โ„–22

Guy knows his stuff

Do
Review โ„–23

Best service u can ask for

Di
Review โ„–24

Tries to act as if hes giving you good quality product at a great discount price. Then ignores first install stating hes too busy to set an appointment

Cr
Review โ„–25

Great price for good quality equipment. They take in used equipment on trade and that is an even better deal. Awesome place for stereo equipment if you want to feel the music.

NO
Review โ„–26

Good place for audio as the title is self explanatory. One con is that its kind of hard to understand the owners

Pa
Review โ„–27

Great prices and service. I got my 12 sub box from here and they gave me a great deal on a second 12 sub box!

Do
Review โ„–28

If I ever need anything related to car audio or security this is the best and cheapest app in town! Ive been a loyal customer for years and I know the trip is going to be quick as they dont BS. They ask what you want Ave show you what they have and is price. The name is always something you can trust!

Ch
Review โ„–29

Wholesale prices for car audio really great if you plan on installing it yourself.

Is
Review โ„–30

Customer service is not how some of these guys mention. they have told me to return back several times to get my windows tinted but every time I go back they give me the same answer we hired someone but he hasnt started yet come next week but its been a little over a month with the same guy telling me same thing. then the other thing they lied about was the price on a engine start. first time I went they told me the unit was 20 dollars plus labor. then when I went today so they can install it they came out with a higher price 38, all of a sudden I need another module 60, and plus labor which he didnt tell me how much it was. after all I wasnt satisfied with the customer service why cant they just give me a better answer than keep lying about their prices and their services.

Tr
Review โ„–31

Good people and place w in the decent prices like no other thanks guys

Mi
Review โ„–32

Very helpful

Da
Review โ„–33

THE GOOD:They have GREAT prices. They are a wholesale business so you can get quality products for thrift store prices. Depending on your personality type, you could see the employees style as laid back and coolTHE BAD:You absolutely need to know your stuff BEFORE entering. They expect you know how many ohms, feet of wire, inches, amps, watts, etc. that you need. If you are new to car audio, bring a more experienced friend. No amount of internet research can prepare you for how complicated things can get.Also, no returns on merchandise. COME PREPARED.

Za
Review โ„–34

Bad ass experience. Went into Audio One for a subwoofer and amp, got immediate help, said what I was looking for, got recommended great products, wanted something more specific, got hooked up with EXACTLY what I was looking for. At my price range the products I got recommended are some of the best youll find. I was able to talk about all the specs with them and they knew what they were talking about and knew about the industry. Went home and price checked the equipment, couldnt find a better deal ANYWHERE. They even install for cheaper than anywhere else I found.

da
Review โ„–35

They set me up with the right box and subs for the vehicle good job guys

Ch
Review โ„–36

Great guys! If you dont know much about car audio, make sure to take someone that does. They wont totally screw you over but theyll give you a better deal if you know what youre talking about. There install was cheap and they salesman is great. Ive bought multiple units from them. In fact, my Kenwood amp burned out and they replaced and installed no problem. Great guys.

Ca
Review โ„–37

I was impressed with how much stuff they had, even if most of it is empty speaker boxes. I went in needing a wiring kit and asked about their install prices and they told me theyd do the install using my box and amp...They got it done in under an hour and the install was as good as Id expect from any place like this. The wiring is high quality. The only negative was they left all the wire clippings in my car and put one of the seat panels in wrong, trapping my seat belt...which was an easy fix.I looked up their prices for the same products on Amazon and these guys have Amazon beat every time. They were helpful and kind working with me and all my questions.Id recommend these guys on price and quality, but do not go into their waiting room...it is/was completely FILTHY!

Pe
Review โ„–38

I donโ€™t understand why people write on reviews, theyโ€™re rude and only in it for the money. Twice Iโ€™ve gone to Audio-One not knowing what it is that my system requires to work properly. Twice they have Stopped me from purchasing equipment and informed me the equipment I purchased from the store 5 years ago, still works. The first issue was a faulty wire that I installed. And the second time was a fuse. Iโ€™m not mechanically inclined, so I was truelly pleased to know they did not take advantage of my ignorance.I donโ€™t know about prices or quality. But I do know their service with me, has been outstanding.

Du
Review โ„–39

I absolutely love this place always a great deal and friendly peoples

Ha
Review โ„–40

Take your money elsewhere. Owners a bum or whoever the head guy in the store is. Go to california or car concepts

Re
Review โ„–41

I walked In here today TO SPEND some money on a gift with my niece who is a child. and apparently I wrote a review 3 months ago they didnt like becuz....I was told to leave if I dont take review down....then while writing this review he starts yelling get the **** out of here or Ill be arrested .....I WILL BE ARRESTED FOR FREEDOM OF SPEECH on how poorly I was served as a customer .....Wow guys this is the all time lowest worst place to be not only will they bash your equipment but they will start a verbal altercation over a google review that was only speaking the truth of how I feel ....I will upload the. Video to YouTube stand. By for link

ka
Review โ„–42

I took my spark to get an alarm keyless entry remote start and the tint they did a GREAT job will all of it they even did it on a sunday and the price for all of the was way less then what I priced at other shops even best buy and California audio If you want great work you need to come to AUDIO ONE I know I will never go anywhere else. GREAT JOB GUYS YOU DA BEST!!!!

Ga
Review โ„–43

Been buying stuff from these guys, since they sold Wrestling shirts at the Swapmeet! (1998). Never had any issues with their amazing prices, or the quality of product they sell. I took a friend in yesterday. He got a nice pioneer CD player, that was manufactured less than 2 months ago, with aux in, and a remote for $50!!! And they gave me a t-shirt for bringing in a friend!

Br
Review โ„–44

Very helpful and friendly staff !

Sa
Review โ„–45

Very great service, great prices, great guys. I highly recommend. They dont mess around.

Em
Review โ„–46

I mean the stuff here is somewhat good they sometimes try to sell you stuff for more than what it is but you just have to know your stuff and know when they are doing that but they dont keep there appointments and last time I went I just needed my radio installed they told me to come back on Monday and get it done show up on Monday and they tell me they cant do it to come back in two weeks un I think not Ill buy my stuff there get it installed somewhere else also they never answer the phone

Ma
Review โ„–47

The worst costumer service I have ever had. I get better service at McDonalds. They dont care about you they just want to sell you stuff and get you on your way. I HIGHLY recommend to not go there

do
Review โ„–48

This guys always takes care of my needs on my Town car I highly recommend

ch
Review โ„–49

I purchased an amp and sub from them last week end. The amp I got is awesome but the sub they sold me was busted. I rewired my entire set up twice before I finally took apart the box and found the ground wire on the actual speaker had broken. So they sold me a busted sub. They are not doing anything to fix it. I am very happy with my amp but mad that they will not make good on their deal. would advise the internet or something else for future purchases.

Jo
Review โ„–50

Their prices are ridiculously awesome. Best deals, they even beat internet retail. If you walk in and youre cool they are badass. Yeah they sometimes send you somewhere else for an install but they do a top notch job at a great price. Car Concepts, Sound Warehouse all of them have nothing on these guys. This is my number one Car Audio place.

Ch
Review โ„–51

Would never go here again. Bought a remote start alarm 10 months ago, just popped in because it quit working and wanted to to see if they could check it out. Started going on and on about how it costs them $48 just to take a car in the back to an installed. Basically treated me like Id never been there and them trying to make a buck. Save your money. Go to car concepts

Na
Review โ„–52

They are a really good company friendly I go to them with all my speaker needs I install speakers and they are the people I go to

Ha
Review โ„–53

Im giving them a 3 star because Ive boughten some decent audio stuff from them for a good price. However DO NOT get an install from them! They didnt install my stuff right the first second or third time! Because of their install it started my car on fire MULTIPLE times. Also you NEVER know when they will be here! It says they are closed on Tues and open til 7 every day other than Sunday and here I am at 440 pm and they are closed!๐Ÿ˜ค poor business there closing SEVERAL hours early for NO reason! They have some decent things and decent prices but that is about it! I had to pay someone else to re install my car because they dont know what they are doing and gave me the wrong wires 2xs! Only buy here nothing else!

sh
Review โ„–54

Best place by far to get car audio they always do bundle deals! Awesome customer service!

T
Review โ„–55

Fair prices and fast service! Totally recommend this place! Took about 1 hour for installation.

er
Review โ„–56

Fast and friendly assistance awesome prices they have a good knowledge of there products

ty
Review โ„–57

These guys are pretty great, You certainly have to learn how to work with them, they are a bit unorthodox, but nonetheless a good source for car audio equipment!

Ja
Review โ„–58

These people have the best prices. I went to Best Buy and Walmart to find the exact same stereo that I bought from audio one, I got my stereo for 100 dollars cheaper.

Co
Review โ„–59

Good prices. Customer service is often rushed, but they try to help you get what you need. Lots of cheap Chinese stuff like Amazon. Gotta know what youre looking for.

Ja
Review โ„–60

Helpful. Didnt try to sell me anything I didnt need. Guy helping me was courteous and quick

Ha
Review โ„–61

Rus is a bad As, busier than hell and still helped me out got me a better deal than their competitors. To all the others that say rude customer service. Learn a little bit. Its not hard they dont ask you how many ohms and crud. Just basics what size speaker and amp to push it. Know your measurement for the box. THANKS AUDIO ONE!

Mi
Review โ„–62

Terrible customer service. Do have cheap products but that doesnt make up for their terrible customer service. Very unprofessional. Asked for a refund and they said Hell No even though i bought all my products from them. Will no longer be using them. Stay away unless you know what your buying. They will tell you any sub and box will sound good then you come to find out it sounds like crap and all sales are final

Ri
Review โ„–63

These guys carry the best audio and are very knowledgable with cars and whats needed for aftermarket

An
Review โ„–64

Very knowledgeable and not looking to rip you off. He has great prices.

Ja
Review โ„–65

Not sure about install because I do my own, but the owners really know their stuff and give killer deals. Very happy every time I go

Mo
Review โ„–66

Been going here for almost a year now. Really nice guys who are very knowledgeable and extremely reasonable prices.

Dy
Review โ„–67

Do you guys not have a phone been calling for a couple days no answer

El
Review โ„–68

Very helpful

Tr
Review โ„–69

My second experience was just as good as the first.Mussad is the guy who ive dealt with.He is very personable and knowledgable.He gave me an awesome deal on a kenwood touchscreen with DVD. And new kenwood replacement door speakers. If it werent for audio one.I could not afford to upgrade!!! Best buy is for wealthy people.haha.Thanks audio one!!!!

Da
Review โ„–70

Love it

Je
Review โ„–71

I have been buying from these guys for years and never had a problem. Usually there is only one guy there but their cheap prices and selection make up for the lack of staff.

Sp
Review โ„–72

So I bought a used 1000 watt amp that supposedly worked, gave me a good deal, so I wired up my girl friends car and it turned on but looks like its still in protective mode, I bring it back with receit, they couldnt switch me a working amp and tried trading me a 200-300 watt amp or charging me $48 more for a 1100 watt amp, I wasted my money on a amp that didnt work, I never had any issues with California audio

wi
Review โ„–73

They were great, and willing to help find boxes for my old truck.

Mi
Review โ„–74

This is the only company I rust to be up front and honest about the products they sell!

ro
Review โ„–75

If I could give them a 0 I would terrible customer service tried to sell me something I didnt want and still ended up scerwing me they act as tho its a hassle when a customer that spends good money on there products wants a refund for a product thats still unopened that wont fit or work in there truck will never return again

Ha
Review โ„–76

Best prices I could find, also recommended an excellent guy for installation!!Couldnt have found a better place to get a full Alpine stereo system for $200 + ~$100 for install!

Jo
Review โ„–77

Hooked me up with a sweet setup for a good price

Ja
Review โ„–78

As a supposed jl audio dealer and specialist not knowing the cutout diameter for a 12 is 10.5 tells me you know nothing about the product...Also bashing other brands is very weak....just fyi...last concern to assume i dont know my products and tell me my high quality amp is low quality and sound exteme is top notch had me walking out once again empty handed....i try to love this place i really do...but these last couple visits makes it real hard...This is just my experience... I hope in the future we can successfully complete a transaction where what i buy isnt garbage, info inaccurate, things said kept honest.. until then your only getting a 1 star from a potential loyal customer..maybe thats not what ur after....Dont TRUST WITH W7 LINE THER ARE TOO EXPENSIVE TO HAVE NO KNOWLEDGE SERVICES APPLIED

Ta
Review โ„–79

Great prices, awesome costumer service. They are willing to help out

Ca
Review โ„–80

This place is great. Super cheap prices and even though theyre busy theyre willing to help

Ro
Review โ„–81

They have really good deals here and also great resources for audio equipments. I like the guys there, helped us immediately and they know their stuff.

Ri
Review โ„–82

Very friendly staff 10 very fast service

ly
Review โ„–83

Great service. Cheap prices for quality products

YO
Review โ„–84

Had them install four speakers and 2 tweeters and one of the tweeters wasnt glued properly and has fallen off a couple of times over the past year that Ive had it. Everytime time I go in to have to reglue it the owner blows me off and tells me hes booked for 2 weeks .2WEEKS!! Makes absolutely no effort at all to help me and tells me Its an easy thing to do. So the first time I fixed it myself and the 2nd time it came off the wires also disconnected from.the soder so and I dont have an iron . I go in again and he gives me the same BS answer that hes booked for 2 weeks when I hear another customer getting booked to have his system installed in a few days . didnt even offer me an appointment for 2 weeks either ๐Ÿ‘Ž never having them do any future installs

Jo
Review โ„–85

Never buy here!! They sell you broken equipment and they dont admit its broken and wont change it or give your money back. Just spent 200$ that went to waste! ๐Ÿ˜ก

Jh
Review โ„–86

These guys give you a great deal.

Ca
Review โ„–87

Great place, great prices. The guys there know their stuff and help you find exactly what you want from your sound system.

Yv
Review โ„–88

Avoid going here they will sell you cheap products for double the money, bad customer service, wont even work with you, even gave me their word that they will work with me if i was not satisfied. So i came back a week later and they did not give me their word .they tried to get more money out of me when they owe me 98$, they sold me a blown sub

Al
Review โ„–89

ARE YOU GUYS KIDING ME THIS GUYS ARE THE BEST IN TOWN THEY HOOK YOU UP GOOD :)

Jo
Review โ„–90

Bad attention

Da
Review โ„–91

Horrible i would not spend your money here at all at this place the guy is quite rude over the phone and was trying to ignore questions for what he was being asked on pricing on the needed stuff for the sub set up and then tries to add on way more stuff thinking people are stupid and ignorant dont bother wasting your money here guys theres an amazing shop down in american fork well worth the drive and the guys awesome its right at the star bucks down 500 n in american fork

Ni
Review โ„–92

I was talked into getting some additional stuff for someone for Christmas because I was told if it did not fit in the Harley that it was going to go in I could bring it back for a refund took it back January 3rd and dude threw a fit and refused to return my product I was a loyal customer for many years until I was given someones word and they broke it do not trust these guys they have good deals but will not honor any type of warranty or exchange or anything like that shame on you Audio One if you make a promise to someone you keep it or you lose customers

an
Review โ„–93

Love these guys always there for your audio needs

Jo
Review โ„–94

Theyre really good on prices, good costumer service and a lot of variety.

Ed
Review โ„–95

Will say anything to get you to purchase. Bought my auto start on Feb. 3rd. Was told to call back in a week. Took my #. Still no response. Do not buy here!!!!

Mi
Review โ„–96

Cheap and fast, was able to get everything I needed quick. Will go back!

Ch
Review โ„–97

Always get the best deals here!

Lu
Review โ„–98

Dont go here they will cheat you on your money and sell non working items and wont try to make it right.

No
Review โ„–99

You buy something from this place if you do not like the way it work or fit your car you want money back good luck they all ways want you to get something out and charge you over price

Em
Review โ„–100

They never answer the phone

Information
6 Photos
100 Comments
3.6 Rating
  • Address:2025 3500 S, West Valley City, UT 84119, United States
  • Phone:+1 801-886-9182
Categories
  • Car stereo store
Working hours
  • Monday:12โ€“3PM
  • Tuesday:11AMโ€“6PM
  • Wednesday:Closed
  • Thursday:11AMโ€“6PM
  • Friday:11AMโ€“6PM
  • Saturday:11AMโ€“6PM
  • Sunday:12โ€“6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
Planning
  • Quick visit:Yes
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