I stopped by after I heard my brakes rubbing with no appointment. Luckily, they were slow at the time. Paul absolutely went above and beyond to help us. He fixed the issue and charged us minimal all within 30 minutes. I cant recommend Paul and this tire choice enough. Honest mechanics and no messing around. I will definitely be back.

Called for a new set of tires. Was extremely helpful in getting the ones I needed to fit my budget. Never used them before so was uncertain, but he went above and beyond in helping me get an alignment with discounts. I will go to them from now on. I am the type of person that sticks with a reputable place.

Paul is so kind! My brakes, rotors, and calipers went out on my car and he really helped me out. He also holds great conversations! Go over to TireChoice right off Westerville Rd (connected to the BP) if you have any vehicle needs!

Paul was solution oriented just like I needed him to be. Got my tire changed and all my tires to the correct pressure and I was back on the road. Thank Paul :)

The team here takes great care of my truck! Whether it’s scheduled or a walk-in need, they do their best to help me whenever I need it!!

Traveling from TN to go to a funeral, pouring down rain, we kept hydroplaning. We called numerous businesses along our route, it’s New Year’s Day so most were closed. The ones that we actually got to speak with didn’t have our tire size in stock or said it would be tomorrow before they could make us an appointment to get us in. Paul at Tire Choice took the time to call around to other places to get our tires and got us in and out in under an hour and a half! Great guy, great place to get your tires. Cared about our families safety and possibly saved us from an accident. New tires are great and driving smooth. No more hydroplaning. Thank you PAUL!!!

This shop is great to work with. John took care of my old honda. I was sure I needed front end work and he checked it out and I just needed an alignment.

This shop was great, everyone I spoke or dealt with was professional and knowledgeable. They were quick on getting my tires installed and brakes replaced. I will definitely come back for future work.

John and Paul are like 2 peas in a pod. I have been going to their shop for 15 years.

Paul was able to get me in for a brake pad & rotor change at lunch and was done by 1:30. Great crew and great service!

Great shop w/friendly staff and awesome customer service. Really went the extra mile taking care of us and ensuring we didn’t pay for stuff we didn’t need. Thanks Paul. You guys are great.

Best experience I’ve ever had. I had showed up 3-4-21 and the service advisor was honest and very nice. Thank you for taking care of my tires.

Paul John and Tom are amazing. Will be back

I took my car to the Westerville Tire Choice after getting a huge estimate from a dealer for my Nissan Juke. They found the actual problem, and fixed it for just over half of what the dealer had suggested. Finding a mechanic you can trust is priceless. Thanks!

This is the only place I will take my vehicles. I trust the work they do and the quotes they give. The managers are great.

Excellent service when mounted my tire on a rim that needed replaced. Was honest and didn’t try to sell me a new tire when I didn’t need it.

Called to ask a question and John was very rude and short. Was going to schedule appt there but after speaking with him I took my business elsewhere

I highly recommend this shop. I ordered the wrong size tire and they found the size I needed at their sister company and had them delivered. The total was right at what it wouldve been before. They saved the day!!! I highly recommend going here the guys are top notch and I will be back in the future..... Thanks Guys!!!

Shady!! Called about getting an alignment check which they advertise as free on their website. My dealership’s camera sensor found my front two wheels out of alignment, and I wanted a second opinion with more traditional equipment. Guy on the phone immediately sounded skeptical asking what’s wrong with the car, and that no one has ever called asking about it. Stopped in and he wanted me to sign a $120 estimate for a 4 wheel alignment, even though I just wanted it checked. He stated it will be out of alignment if they check it??? And stated they won’t check unless I have the alignment done with them. I’m sure they’ll find lots of other made up problems if you actually get any service done with themEdit: have since called other places including Midas and a different Tire Choice Auto, they did not sound shocked whatsoever with me asking for a free alignment check. Based on other 1 star reviews, this location definitely seems like it has shady business practices

They try to upsale you to much. Tried to pretty much replace whole engine instead of just fix oil leak

Had a leak in my tire. Stopped to get air and it was just running back out. Went inside to shop to a very friendly and quick service. A very amazing experience. Thanks for all the help to get my family back on the road for our trip.

Friendly fast service, great place for tire repairs

Paul and John are amazing got me back on the road so quick.

We had a low tire on the interstate and they got me in right away and did a great job!!!

I’ve been coming to this location for 10 years. They are honest, reasonably priced, and can fix anything. John just did a great job finding the damage squirrels caused when they made a nest under our hood. So glad he was able to get our air conditioner up and running again!!!

I am simply amazed at how proficiant the manager is and the work that I had on my vehicle was done as if it was their own vehicle. Professionalism and knowledge top of the line service. No one likes to put money into their car but its nice when you dont feel like youre being ripped off and service truly does come with a smile. Being a female most times we feel like we are being ripped off. Rest assured you are not being ripped off youre receiving honest knowledgeable advice and services. I live out of state and always come here for all my mechanical needs I am always pleased with my services.Thank you for your Awesome services. And I will be back for new brakes and battery. Which I knew was needed. Wow I have a nail in my tire that has continuously caused a slow leak. Have been told it was due to cold and warm air causing the tire to shrink. And once again guys thank you! Your a light in the darkness. 👍🤝

Super awesome employees who actually try and save you money instead of rip you off!

Excellent experience 😉 thanks again for everything!!!!

I couldn’t recommend them more!I had been calling all around to get a set of 4 tires and no place was accepting me that day. I called Jon and he was straight forward and helped me get what I needed done in less than an hour. I’m thankful to have found them

Had a slow leak in my front tire and they pulled it in and took a screw out of it and plugged it. Sent me on my way with no charge!

I called at 9 am and was able to drop my car off by 10am to get 2 tires and an alignment done. I got a call at 1230 that my vehicle was done. Paul made everything quick and easy at the front counter too! I will be going back to and recommending this location again.

Had a great experience taking my car here! I have an older vehicle that I’m not willing to part with just yet. They fixed what I needed done and were not pushy with other products that were not needed at this time. Got my car back same day and it is driving awesome! The staff was beyond friendly and helpful. Will be bringing my car back in the future even if it’s just for oil changes. Definitely recommend coming here, and will also be recommending this place to my friends and family!

Paul is the best. I would love to see more managers like him

Great service. Stopped in without an appointment and they had exactly what I needed. In and out in a timely manner. Assistant Manager John was very polite and helpful. Would highly recommend.

Came from out of town and they were able to get me in as soon as I called. No unnecessary waiting, they actually got it up on the lift right away! Great customer service as well 👍🏻

Paul and his colleagues were great, the team fixed my car in a timely manner. Changed my broken water pump/tank, so many unforeseen issues with my car. I got my car back the same day. Im so grateful to yall. God bless yall 🙏👌

These guys are great! I stopped by to get air in my tires and we talked about a rattle I was having as well. They hooked me up in FAST fashion! They explained things well to me and had me going in no time. THANK YOU!

These guys are timely, awesome and happy to help! I had a great experience and would highly recommend them =)

I always get great service at the state st. location. Everything is always explained to you thoroughly and they never push you to have anything done that you dont want done. They get you in and out in a timely manner.

I needed new tires and they had all fixed up and out the door in no time!! Great service and Great staff!!

Had an auto crisis on the freeway. My alternator gave up the ghost, and the engine was running only on battery power. Happened to be near Westerville Rd exit so hopped off the freeway and there was Monroe Mufflers - Tire Choice Auto Service Ctr. Not only were they able to fix my alternator and battery issue, they did it quickly enough that I was back on the road in less than 1.5 hours. The staff was respectful, prompt and knowledgeable about my cars problems. I recommend this service center, whether or not youre in a crisis.

They were extremely fast, courteous, and helpful. Ive been bringing my cars here for years and they have always been excellent! I highly recommend them!!!

Needed a flat tire fixed. Ive never had a tire repair done that fast! The shop was neat as a pin. The assistant manager, John, and his crew were excellent. I would recommend them.

Very knowledgeable and efficient. Good work.

My car would not start as soon as I got off work today. I’m 27 single and know very little about cars and was very worried because it was dark outside and cold. I called a few places and everyone was slammed with other cars and it was late in the day to get in anywhere. I called TireChoice and Paul answered. He said I would have to get it towed there and he might be able to look at it, but again it was very late in the day so he couldn’t promise anything. I was very short with him because I was frustrated with the situation and hung up abruptly after hearing his response. Paul called me back and gave me some advice on what the issues might be. He sounded like he was concerned for me in general. He told me what I could do and I tried it and it worked! I’m just grateful that he actually cared and called me back when I wasn’t being so nice!

Ive been to this Monro and other locations as well. I always get great service, great staff, and great deals! The staff always make sure I understand whats going on with my car, answer my questions, and make sure I get the best deals on parts and products.

I had a valve stem (the kind with the sensor) break off. John F was very professional and honest and only charged me for the valve stem instead of the whole sensor like alot of shops would have done. He earned a loyal customer today.

John was incredibly hospitable and easy to work with. Fantastic staff. Helped me get my car running as fast as they could while doing an amazing job fixing my breaks. They have my business from now on!

Came in needing a new muffler on New Year’s Eve; they got me in and had a new one on my truck in an hour. Highly satisfied. Will use them again for other automotive needs/repairs.

Needed new tires and had a wonderful experience. John the manager was incredible and very personable. Most importantly I didnt feel like he was trying to manipulate for a sale. Definitely going back!

I had an appointment first thing this morning. I arrived a little early hoping they could get me in and they did, with a smile. My service was great I get my oil changed here often. I own a 2012 Chevy volt which the employees call “The spaceship.” Other places in the past have told me I have to buy my own oil filter and then come back. Monro orders it for me with no problem. The guys are trustworthy and this is the only place I trust with my car! Thanks guys!

These guys were incredible!! Needed help after a flat tire on 270 expressway and they got me in with a new tire in less than 10 minutes. Awesome price also!! Unbelievable!! Highly recommend this shop to anyone in area!! Thanks again guys!

I called after getting a flat. I spoke with Paul and he was extremely professional and helpful. I came in and the space was clean and everybody was kind and friendly. My tire was fixed in a jiffy!! They made a day that started off badly turn in to a day of laughter and great customer service. I feel blessed! Thank you so much for all your help!

Excellent customer service! It was such a great experience. Very friendly, knowledgeable staff, it was so quick and very affordable! I will definitely come back!

Was told by a friend to contact Tom at Tire Choice for work on my jeep. He was %100 right on sending me to Paul and Tom and crew. They had my jeep fixed and working better than new in just over 1 day. Could not be happier with the service I recieved. They were in contact with me about every step of the repair. Next time I have an issue with a vehichle I know where to go 😁.Thank you guys for the wonderful service!

When I found out Paul, the new manager, was at the Westerville shop, I was very pleased. I have followed Paul to 2 or 3 stores. When I was in the NW part of the city, he was at a different shop. Once I went to him for a simple oil change, after that I tried to go where he was. If you know him, you know what I’m saying. He just comes off as totally trust worthy since then I’ve had a couple sets of tires put on at a couple different shops that he’s run. Struts, shocks, breaks, and many other jobs, he’s done for me. The thing is if he tells me I need something, then I know I need it. It’s hard to find a guy that you can take what he says to the bank. He goes above and beyond, and if I can put something off for awhile without risking my safety or my car, he’ll tell me the truth, he knows I’ll be back when it’s time. I don’t intend to come off like he’s a super hero but it’s very refreshing to know somebody dedicated to doing the best job possible. Although I’m sure he no super hero, I have to admit that I’ve never seen him and Batman in the same room.To sum it up, Paul, the new manager, will treat you right every time.

I highly recommend going to see Paul and John at this location. They are so professional each and every time, I have to bring our cars and vans in from our work fleet. Our vehicles are always fixed right the first time and they treat you very fair on the price. I bring my personal vehicles in and also refer all of my friends, family and coworker to this location. BEST PLACE IN TOWN FOR YOUR CAR TO BE FIXED RIGHT AND TREATED FIRST CLASS, EVERY TIME.

Stopped in to get new tires for my truck and was beyond impressed with the work and professionalism of Jon and his staff. I will definitely be returning and look forward to utilizing their other services!

John and crew took excellent care of my car. They were thorough and kept me updated through the entire process. They went over and beyond what was expected.

These guys are great and work with you with in reason. This guy Paul is the man.

Puncture repair. Did the job well and quickly. Advised I need new tires before the winter but were not pushy. A pleasant change from the norm.

This place has always been great. Never felt like they were trying to sell me services I didn’t need. Work has always be great and the prices fair and reasonable with discounts given when they can. Will always come here.

The Westerville store at S. State Street has been nothing but awesome for me. I had a different experience on a day I had an oil change appointment and some things needing looked at on my truck were missed. My original mechanic was not in that day either. My mechanic ended up calling me back and apologized, even though it wasnt him, but made it right. I would recommend them to anyone! Very honest and take pride in their work and their store.Jill

This place is FANTASTIC. I got a flat tire down the road and slowly rolled in. They took me in within 5 minutes and had me done in 15!! New tire and everything. Paul was the nicest guy and gave me my options and didn’t try and upsell me at all. I will def go back anytime I need work done on my car.

Fast service! Very clean environment. I will definitely go back to this location.

Brittany is absolutely awesome and staff takes care of you and makes sure you are taking care of. Cant thank them enough. A must if you need anything on your car.

Very unfaithful people, John charged me over $30 more, for oil change that I used to pay below $35 elsewhere, with the excuse that a courtessy inspection will be done for breaks, tires, fluids, etc. when i came to pick up the car, these werent done, i asked for the inspection result but John stated that these services are only performed to their regular customers. John also recommended alignment work for the car, but I took the car to a more honest mechanic who was so surprised and stated that my alignments were ok.

Manager was great and friendly

Ive been taking my car to Paul for years and highly recommend him to everyone. Always honest and never does work that isnt needed. Recently, I was on the hunt for a 2nd car that I felt comfortable putting a new teenage driver in. Paul and his tech took the time going over two cars, explaining to me what issues there were and gave honest advice on which was safer and more reliable. They wrote up an estimate of repairs which helped me negotiate a better price on the car. Necessary repairs will be done at this location because I know Paul and his crew value their customers and safety!

I just got my front brake pads and rotors replaced here and I can’t recommend it enough! They were able to get me in right away. Paul was very friendly and didn’t treat me like I was stupid. They said it may take a couple hours for the service and it took less than an hour! They were fantastic and I will definitely come back here for any maintenance that I need!

We always take our car here for regular maintenance, but this past week we needed somewhere to bring our car for some more major service. These guys are the only ones I trust! They had the car done that day, even with having to order in parts. They always explain everything going on with the car, triple check their work, and let me know my options. They have never recommended a service that wasn’t necessary. Their prices are fair and they are honest. I’m thankful to have a place I know and trust!

Paul and John are the best

Arrived at 12:15p for a 12:30p appt. They started at 12:29p, and finished at 1:06p for a standard oil change. I was one of three people present, other cars in garage (possible drop offs). The two associates in the garage were polite, and knew what they were doing. Overall good service, if just a tad long.

Extremely helpful. I came in to have my brakes checked. I ended up having to get new pads, but John walked me through everything and gave me a very reasonable price. I would absolutely recommend this auto service shop.

Went in first week of June because one of my tires were low on air/deflated. To my knowledge, I thought i had purchased a warranty on all 4 tires as I got the warranty a few months back. Turns out I only had the manufacturers warranty so not much could be done. Nevertheless, the new Manager, completely took care of me. Tires were repaired and my car was taken care off at no charge. With this new management, it is obvious that they are trying to make a change to provide the highest customer satisfaction. The place has been re-arranged as well. Overall, I am a very highly satisfied customer! Thank you all for such great work and willingness to help someone in need.

Do not come here. Charged me $59 to tell me to replace struts which was obvious. The. Quoted me $1,700 to replace on a 2007 Saturn Vue. I called an independent shop and they quoted me $650 for the same job! Charged me $59 to try to steal $1,000!

Was quoted $1400 for brakes etc, went to an honest mechanic and had the work done for $520. In addition to them attempting to rip me off, they also felt it was appropriate to speak to me as if I was pion. This was the second attempt in trying to give this location a chance to redeem themselves of rudeness, clearly, I will not be returning. I would recommend them if you enjoy wasting your money and being belittled.

John and Kyle were amazing!!! Highly recommend them. Informative and professional and aim to please to keep you coming back!

I took my Mustang in for an oil change, and also needed replacement windshield wipers - he told me about the special they were running. The Manager and his team were incredibly thorough in identifying issues with my car, which they brought to my attention, including a transmission leak that Ive already had repaired once at a different mechanic. I appreciate the time they took in identifying potential issues. I also have lights underneath my vehicle, and they were accommodating and used a specific lift for my vehicle as to not damage the lights. I will certainly be back to this location again! :)

Professional & proficient. They were able to squeeze me in last minute to change my calipers and rotors.I suggest you invest into the drive card credit. No interest for 6 months if payed in full.Trust worthy mechanics- they will show you the problem & give you the most cost effective/dependable solution.

Friend and I installed struts in my car. Alignment was really off. Brought my car to Monro and they did an excellent job getting my wheels back into alignment and they did it quickly. The manager was very polite and made me feel like my car was in good hands.

Fast and friendly service, they had me back on the road within a day where most places I called were 3 to 5 days. My van drives better then it ever has. Thanks John.

I brought my truck in for a brake job. Even though there were cars in all of the bays it didnt take long for me to get the youre all set call. Store was quiet and clean. The staff were friendly and professional. Couldnt ask for a better experience this is why I followed manager Paul over to this location.

These men are always so helpful whether new car, old car they have always come through for us. We recommend them to everyone. Friendly, knowledgeable and fairly priced.

I always get great service and it’s done in a timely manner. Dave the manager always makes sure things are done right. Highly recommend!

While out for a ride, my bike started acting up. Stopped here and asked to borrow a socket. Everyone I talked to was super friendly and helpful. They lent me tools and got me back on the road. Thank you!

Paul was very professional and honest. Honesty is the most important asoect of me doing business with any company. I am going to recommend this particular location to all of my family, friends and coworkers. Paul is very honest and knows his business. Give that gentleman a raise.

The employees are very kind!! I needed my windshield wiper fixed, he went ahead and added an extra service for free (an oil change at a $62 value)!! Safe to say that they care about your car and your budget!!

I stopped in because I had a screw in my tire and kept losing air. The guys fixed it in 15 minutes free of charge! I couldn’t believe it.

My mother went there to get brakes & rotors done and Josh & Christy took GREAT care of her. Ive never been to an auto service center where the Customer Service is AMAZING! I never write reviews but this visit definitely changed my mind. Thank you to the staff for the fast and friendly service!

The manager and I go way back. We grew up around the boondocks, where he learned how to work on cars, hunt worms and catch a gator or two. Very knowledgeable. Named my first born after him.

I have personally had awesome service from these guys thanks john sold me in the monroe family with the hard work and polite service

This location was very help! And could take me as soon as I was able. Definitely going to remain at this location !

Wonderful servicemen - so helpful and pleasant! Would definitely recommend this location!

Been here many times as a walk in. Service has always been good... However, today I scheduled an appointment for today (first appt of the day) and they couldnt guarantee it could be done mewithin an hour and a half. I was asked to reschedule. This is very frustrating because I had to go in 2 hours late to work to get this appointment.Apparently the manager doesnt get in first thing when theres work overflow from the previous day. Not sure if they were short staffed or business is so good they can just shrug things like this off...Im trying to be fair with my review. Still 3 stars. But jeez... Keep the integrity of your schedule when someone schedules.

Been coming here for years. Honest service with a good price. Check Monroe’s website for coupons. Dave and John will take good care of you.

Great price and great work. The mechanics here were nice and got everything done in a timely manner. Definitely will be back!

John took good care of me and my vehicle. Honest, and quick. Will definitely be bringing all of my vehicles back.

Ive been coming here for several years now. The staff is always understanding and knowledgeable. I would tell anyone to take their cars here.

This place is so great. They dont rip you off! Thats important!