Great arrangement! Website is easy to use and delivery was fast. Will definitely use them again.
The bouquet I bought was the designer special. I let the florist know my mom loves purples and greens and the bouquet that arrived was stunning! Dark purple roses, and many shades of lavender and pinks. There was green cabbage that looked as if it was shaped into a rose itself! So happy with the results! A+
We were delighted with the service. A beautiful floral arrangement was delivered as promised. Thank you.
I have ordered from Westlake Florist many times and they never disappoint! The arrangements are absolutely beautiful and the customer service is top notch. I highly recommend!!
Extremely satisfied, happy and grateful! Ordered last minute flowers online and they were delivered the same day and are absolutely beautiful! I would highly recommend.
Excellent as always! I was so happy and thankful that I am one of your customers because of the quality of the flowers.
I had ordered an arrangement for my aunts birthday worth $180. I can honestly say that I am beyond embarrassed of what was delivered to her. She wasnt even happy with what she received. Im posting this so everyone knows what this florist thinks an $180 arrangement looks like. I was threatened if I left a bad review the owner Chantal would post our entire conversation in which I replied that I didnt care because I said nothing offensive to her. In her own words she stated that she is willing to do whatever it takes to make the client happy and when I asked her to redo my arrangement and include 24 white roses, 24 purple roses, with purple hydrangeas and add some green leafs or ivy to make it look fuller and bigger and that I wanted it to look as close to the picture on her website she refused. I demanded a refund and she refunded my money and said to keep the trashy arrangement. I will NEVER order anything from this company ever again. I posted the pictures so everyone can see what trash they deliver. Being in Westlake Village I never imagined that they do petty work like this. I would consider you ordering from another florist unless you want tacky arrangements like this. I was even charged $15 for delivery when I live in Newbury Park. I have included my confirmation email that I received. This company doesnt even deserve a 1 star. The worst company Ive ever dealt with. And yes I did yell at Chantal because she doesnt take the clients satisfaction under consideration.
Yesterday I ordered a flower arrangement from Westlake Florist for a dear friend who had just lost her mother. I wrote a note asking the florist in charge of making the arrangement to please put their heart and love into it for my dear friend who is a a beautiful, kind and lovely woman who deserved beautiful flowers. My friend, who works in interior decorating and design, received the flowers yesterday and was overwhelmed and deeply touched. She sent me a photo of the flowers and a message saying that it was the most beautiful flower arrangement she had ever seen. I could see from the photo that the flowers were perfect and beautiful, and the florist had indeed put a lot of love into the arrangement.Im so grateful. I highly recommend this business, and wouldnt hesitate to order flowers from them again. Thank you so much Westlake Florist.
Beautiful flowers and arrangement made with love for my mom. I didnt know exactly what I wanted, but the representative immediately understood my vision for the event. This place is wonderful and its hard not to spend money here. I would highly recommend!
Such a beautiful arrangement to honor my father-in-law! Thank you!
I ordered from Westlake Florist for a friend shortly after receiving a gorgeous and unique (completely different) bouquet myself a few weeks ago. Their arrangements are so creative and very high quality. It makes for a memorable gift.
Amazing arrangement and same day delivery! Highly recommend Westlake Florist!!
Buyer beware. Do not order from Terrys. I ordered birthday flowers for a friend to be delivered on Saturday. They were never delivered, so I followed up. They said there was a supply problem and asked if they could deliver on Tuesday. Not ideal, but I thought better late than never. Still no word, so I called twice yesterday. They hung up on me once and the second time they said they would call back with an update. No word, so I emailed this morning and they said the flowers were never delivered and they would refund my money. Terrible communication and terrible customer service. Do not order from them! !
The paper mache funeral arrangement was impressive and gorgeous!
For my wifes recent birthday, she received two separate bouquets from Westlake Florist. Both were exquisite...beautifully arranged, lovely vases, attractive stones in the bottom and extremely professionally done. We will go nowhere else from here on!
“Flowers were gorgeous! Arrangement was perfect. Our get well wishes to a friend were met with great excitement and delight. We would definitely order from Westlake Florist again.”
Beautiful bouquet. Promptly delivered and notified so there was no guessing if she got the flowers. Thank you so much for the wonderful experience!
Been a customer the past 20 years. Always top quality and service.
Excellent customer service. Beautiful selection of fresh flowers and plants.
My mom absolutely loved the flowers and she sent me the photo of the designers choice and they are perfect thank you!! Same day delivery price was reasonable to me because of the convenience. Overall the value for what I paid and making my mom happy was worth it.
Thank you for creating (and safely delivering) such a BEAUTIFUL bouquet for my mom
They did everything exactly as they said and made a perfect Valentines Day for me and my girl.
My daughter called and said, Mom, thank you for my gorgeous birthday flowers. They are stunning! Now you know why Westlake Florist is my favorite florist!
The most beautiful arrangements with vivid colors and the freshest flowers! The designers are experts and nothing is less than the best.
Always delivers beautiful fresh flowers. They obvi have pride in their work. They are my go to florist in Westlake, TO, Oak Park, etc. Super easy to use web ordering too
Very colorful arrangement! Im very happy it was delivered on time and exactly as the picture showed!Would definitely buy from again!
My husband ordered flowers at the last minute for my birthday, as a surprise. Their service was fast and the flowers - just beautiful!! Gorgeous bouquet, stunning, luxury design, and it has lasted close to two weeks. I followed the care instructions included with the arrangement and the buds on the flowers continue to bloom. This will be my go-to florist. I am thrilled and my husband is even happier.
Got flowers from Westlake Florist...Wow the best arrangement I ever got & I get a lot of flowers. The service was amazing & the flowers lasted & design was classy. This shop is my florist forever
WOW! Thank You Westlake Florist! Margo your simply the best!I called and there electricity was out. No worries Margo went above and beyond took my info and delivered that day to Moorpark the most stunning arrangement to my wife she had ever seen! Not only that they lasted 14 day!I been using Westlake Florist for 15 years, they always go above and beyond when it comes to make a day very special. Thank you!Like everything in life You get what you pay for Westlake Florist and Margo will make sure to go the extra mile.Tim Adams
Flowers were beautiful! Delivered as promised. Thanks!
Beautiful arrangements, artfully crafted. High quality flowers.
Beautiful shop and such a lovely owner and staff! Will definitely be coming back!!!
Great job.
Worst florist Ive ever used
Beautiful shop