Awesome customer service. Efficient. Friendly and store was clean.

Friendly staff. They tell what you need straight up. They treat you like a customer, and not a child/a person who is the top expert in cars. My purchase was also way less than I was expecting. Thank you for helping keep my car healthy. 😁

TERRIBLE. I walked in at 3pm on a Tuesday, completely empty store, 3 employees at their computers doing NOTHING. I stood right in front of them and none even acknowledged my presence. Then when I asked if they could help me, no sorry we are busy. Doing what? they looked like they were checking their emails, none were even on the phone. I walked out WITHOUT my purchase. You have lost my business forever, please hire people who actually do their job.

Good floor jack selection

I will never shop at this store again. Ordered something online that said it was in stock and available for same day delivery. When I called to check on my order I was basically accused of being a liar and that they never have those in stock. Then was rudely hung up on when I asked them to cancel and refund my order. Absolutely terrible customer service.

Best customer service very friendly.

Visited this store earlier today. I needed a new headlight and front turn signal lights. When I walked in I was greeted right away. The gentleman behind the counter helped me right away. He looked up what type of lights I needed and went and found exactly what was needed. The whole visit took only a few minutes. Fast and courteous service. I will definitely come back for auto parts in the future.

Went into the store on August 24th to get some parts for 2 cars. I always went to Napa for my parts,, passing 3 different auto parts stores to go to them. I walked in and didnt have a mask on. Manager John Romero from behind the counter says that I need a mask. I tell him I have a condition and cannot wear one. At this point there was no other customer in the store. He walks out from behind the counter to escort me out. I tell him that if hes got the mask on and we are more than 6 feet apart its per CDC guidelines. He still tells me to leave, or I can order from outside the door and I do. At this point 2 other customers walk in, get what they needed and walk back out. I wait for him to return with the parts or totals for the parts I need. He comes back with my total cost, I say I want them. He goes back in and does my paperwork and gets the parts ready. He comes back out with a invoice and asked how Im paying. I said card, he wanted the card, I said if were doing everything outside bring the card reader, he went back in and came back saying that the reader is not working. At this point the sneaky virus must of left the store because he wanted me to walk up to the counter without my mask and pay for it. I say what do you mean, I wasnt allowed in for the whole process, but when it comes time to pay, its now allowed to be in without a mask. I told John Romero that hes treating me like a second class citizen by keeping me outside, except when its time to get my money, its all good. If Nick or the girl that works behind the counter would have been there they would understand that if someone has a condition and would have been distancing it would be per governor rules. I just told him to cancel the order, went to Advance and ended up spending my money there. He needs to read the Americans with disabilities act to see how hes discriminating. I normally dont do reviews but wanted people to know before they go in if they have a disability. Ill take my business elsewhere...Why would you want me to contact you for? I wrote a detailed review.... has your policy changed?

Had everything I needed

Poor attitude, poor customer service, thats ok, I will just continue to go elsewhere, try to save a few bucks not worth it.

Napa carries my favorite brake pads and rotors for daily drivers. Their chassis parts are also top notch, most of the time better than moog.

Terrible people in this store i got yelled at for forgetting my mask like i was a child .mind you i did forget it but it was not on purpose and a simple reminder would have been appropriate i will never visit this store again i also have a commercial account and i promise ypu napa will never get a dollar from me again

Awesome staff, great prices. Super clean and very well stocked.Some photos posted may be misleading as too what the store actually looks like. The pictures that show the location as a temporary Halloween USA are accurate as to the structure of the store. NAPA has thier signage prominently displayed. Some of the pictures posted are not actually the store but maybe of authorized service centers.

I come here all the time! Very knowledgeable and friendly staff! If you want the best parts I highly suggest Napa!

The store was clean.

Recently stopped in to get parts for my car and was immediately greeted by friendly knowledgeable staff who went above and beyond to get me the correct parts for my vehicle! This is going to be my new first stop for any automotive parts needs, I was so tired of getting VERY inexperienced staff and sub-par service from the other guys around the corner. The slogan is true NAPA KNOWS HOW!!

Freindly helpful

I was having trouble installing my new windshield wipers on my 2012 Cheve Cruz and an employee named Andrea came outside to help me. She must have seen me struggling and stopped what she was doing to show me how to take off my old wipers off and put the new ones on. She was so sweet. I would have been out there for another 20 minutes on YouTube. Lol.

Excellent service Scott Ryan to really really good men that know their parts is a pleasure to work with them I definitely buy more parts from them map of youre the best

Nick made it a pleasure spending money 😊, recommend this auto parts store to anybody...

The employees were very professional and friendly. I was able to purchase the items I needed.

These guys are sharp! Freindly service and had what I needed to get my car up and running...what more can you ask for.

Horrible showed up at 754 they close at 8 an the guy is walking outside locking up said ooo its raining to hard are u kidding but website says closed at 8 wooowwww all I got to say bet the owners dont know this

I was so fed up of the other guys, AutoZone, OReilly, Advance etc. and decided to give these guys a go. I dont care about the warranties on parts when the quality isnt up to par, heck, who wants to change an alternator out every year? Thats what I was going through with the other guys.So I go in for a couple of calipers for my Dodge Caliber at their grand opening, was immediately greeted as I walked in and was in line for not as long as expected in all honesty. Good prices, knowledgeable staff who really cared. Not trying to sell me stuff I didnt need.Seriously, break the habit of going to the other guys, I have found my store of choice.

We came to shop at this new store for their Grand Opening Sale. Their website states the store was open till 8:30 PM. we arrived at 7:20 PM and the store was closed. Horrible first impression!

Helpful, knowledge staff...well stocked, brightly lot store

Nobody there seems to know what theyre doing any time you ask question over the phone they dont have any answers for you or just tell you they cant get the part

Fast service knowledgeable sales staff

When did they stop putting your windshield wipers on here...☹😒

Dont bother looking at the store hours apparently they make their own. The website says open till 830 on Saturday I got there at 10 after eight and no one is there.

Knowledgeable, friendly, good experience!

Terrible customer service!!!

A typical NAPA...