Family Dollar always has great stuff and usually everything you are looking for that a typical dollar store should have. The clothes selection is disappointing compared to other Family Dollar Stores Ive visited. The staff arent friendly and on more than one occasion just plain rude. But its a good store to go in and get what you need and go, definitely not to take your time and browse because you will feel or even be rushed.
I purchased some bug spray that was packaged as 2 cans for a single price. When I got to my car in the parking lot my brother and I opened the package because we were planning to split it between the two of us. One of the cans was empty and it had discoloration on the bottom of the can as if it had been leaking. My brother took it back into the store for a replacement (We had not left the parking lot). The cashier asked for the receipt and began asking what happened to the spray. She called her manager and she began questioning my brother about the spray and did he spray it out. I dont understand why this was a question when it had only been no more than three minutes literally that we left out of the store. I found this to be rude and poor customer service. Why would we spray an entire can of bug spray in the parking lot and then come back in and request a replacement? This makes no sense. It was offensive, belittling and embarrassing as there were other customers in the store. They finally replaced the cans which is all we wanted. No apologies, as if we did something wrong. I didnt expect this reaction when we went in to tell them about the empty can. Customer service and sensitivity is very important and we received neither.
They always have what Im looking for, an its not over crowded.
Its 7:08pm, and the store is closed, after walking a mile to get there, I was not pleased, they need to take the hours off the door if they are not going to stay open till 10
Their shelves were pretty low on stuff
Store was disgustingly dirty, unkempt and very disorganized. Will not go back.
Chelsea has cleaned up this store..I shop there all the time...She is very nice person and always ready to help you ...Keep up the Great work Chelsea.
Every time I need something in a hurry I go to this place. The prices might be a little higher but when you work out the gas money it all comes out the same
The store was very clean staff was very friendly they had plenty of products but the parking lot was a total disaster
I was looking for a Christmas 🎄🌲 and I got one 😂 for twenty dollars.six ft tall it dont get any better than that.
The Manager Chelsea is amazing..she does all she can for her customers!!
Wide variety of extremely fair priced merchandised. Unlike other dollar stores, not everything is $1 here but youre sure to save a couple of dollars when shopping here versus the competitors
The workers here pleasant and helpful
Chelsea is really nice and i can tell that shes a good Employee.
Went to this store on Sunday. It was a filthy mess. Items on the floor, stock all over, nothing put out, out of lots of products and the cashier was less than helpful. The coolers were bare as well. I went down to the family dollar at cherry hill and Wayne and it’s night and day. Go there instead!
Excellent I got everything I needed
This store is a bit messy. Some of the prices are higher than the other family dollars in Wayne. They sell wine the Wayne store doesnt. The worker was nice.
This Family Dollar usually has everything that Family Dollar would carry there a little unorganized in there but a very busy place. It would get it a five-star but the place is always Messi the floors are dirty they finally got some good help in there keep the Lines Moving. Therefore they get a four star
Decent clothes & shoes. So messy & crowded. Fast check out & nice staff wanted it a 4.
Went their looking for the laundry soap and fabric softner that was on sale. They still have a huge selection of Tide pods and Gain. For $13.04 out the door we got a 32 pack of Tide Pods, a 12 pack of Tide Pods, a 16 pack of Gain Pods and a 48 load of Gain Fabric Softner, and my boyfriend got the same. Were seriously stocked up now
That store is the most disgusting family dollar I have been in and unfortunately for me that is the one i have to go as I have to walk and have no other choice. The shelves are either empty or have boxes ready to unload, the cooler is the same way. Not much in there. The floors have paper, shoes, clothes, and many other things covering it. I use to like going to family dollar but not I dread it because of its unsafe walking area and not being able to get what I WALK up there for. So disappointed in this new store. I gave it a one for rating because I couldnt post my opinion without putting something in for rating.
This store is a hot mess. Pretty sure its because its always under staffed. Barely got down isles filled with boxes. Corporate needs to send help A.S.A.P. Now I know why they never have the same people working here. SMH
Love this store. Cashiers are always nice too.
Went in and first thing was smell...nasty. Floors were filthy and items strewn all over floors. Aisles cluttered and hard to get through. Would give no stars if I could it was that bad. Must say though this was a 180 from the last time I was in there
Very clean everything seemed to be in stock helpful employees a bit on the smaller side but thats okay it was a good store in my opinion
Poor poor service at this store cashier very rude n they are liers
Love the items 😍 and prices
Great Customer Service at that location!💯😀
Its ok, not great but not terrible. Cashier was on her cell phone yelling at someone during my entire transaction, and acted annoyed I was there.
I live in walking distance of this particular Family Dollar I was very excited to see they brought something new to the community but I was very upset when I went in the store looking for African American hair products and they had absolutely none I was appalled just because its Westland does not mean that African-American or mixed individuals dont live and work in the neighborhood I cant believe Family Dollar is so bias I was disgusted👸🙅 #black girls rock
Employees are nice.Doesnt have a large variety of products. Very Unorganized and unclean. Never anyone at the front desk, must ring bell at checkout. Employees have personal conversations on cellphones at front desk. Overall not the best location in the area.
Just walked in, found what I needed and left. Clean place courteous employees.
Its 930 dont close til 10 yet doors are locked this is the 3rd time so if u wanna shop here make sure u know they dont close at 10 they lock their doors at 915 UNBELIEVABLE! Put 5 stars so yall will see this
Love family dollars
Great.
This place is dirty and disorganized, all the time. The cashiers are never near the register and they are extremely slow. There are plenty of similar businesses in the area, they need to pull it together.
The cashier working at the time i went was very rude. Given it was the last 10 minutes of the store closing we tried to get what we needed and hurry out so she could stop yelling how much time we had and rolling her eyes at us. We hurried out and she locked the door behind us with 5 minutes left and other customers trying to get in.
It was fine.
New store..clean isles and freindly staff
They have gotten better in the last, 2 weeks.
It is hard to get around the aisles are over crowded and the clothes are a mess. But good for quick pick up of a idem.
So many items to choose from
Store didnt feel organized and not that cheap.
In-N-Out fast got what I needed. I didnt see anything much worth buying for a dollar.
Very friendly Staff. Good deal on Everything.👞👚👜💄📿⛑
Family Dollar on Wayne Rd,is great they have great selections and good service!!
Quick easy low budget shopping
Rude manager. Items are not ringing up what the tag says.
Ok just ok . Not like other family dollars small store just the basic stuff
It doesnt have Alot of stuff...small selection
This store is so dirty and unorganized!! Picked up a bag of chips and the date expired 1 month ago. Food on the floor. Just DIRTY !The out side has trash all over the parking lot.
Store never has enough help. Whenever needed assistance I had to search for an employee
Its always messy. Staff isnt very helpful when looking for items.
Good place for good vaules
Was ok. Store shelves were message. Not what Im used to.
Staff was rude but store was well-stocked
Workers were very friendly
Practicely everything you need. Not enough help
They are to slow at the check out and the are slow putting up stock dont like the store for a new store its a shame
Very nice and friendly workers
Close s to home n has alot of things i use
The clerk was not very courteous and the stock was extremely limited.
It was filthy...Very surprised
The cashier Ricky was very rude!
Good people and service
It was a great visit
Always pleasant staff
This store is unorganized and often out of items.
Good selectiin
Getting cleaner and some friendly employees
Like there clothing dept
Nice clean
Like all the rest
Good people
Convenient.
Store has everything
Cool
Very friendly
💘 it