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Cranberry Auto Service Center
404 Lucabaugh Mill Rd, Westminster, MD 21157, United States
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Cranberry Auto Service Center
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Sa
Review №1

Nathan and his staff are incredibly friendly, professional, and took the time to call and update me every step of the way. I never felt like I didn’t know what was going on with my vehicle while it was receiving body work. I am beyond satisfied with the results and I have referred anyone I know that need the services offered by Cranberry Auto to go there!

B.
Review №2

My Girlfriend Had to have the Battery replaced in her 04 Chevy Trailblazer and after the job was done the vehicle did not want to run right because of a dirty throttle body setting off the computer because the cods were cleared with a new battery. We informed them at Cranberry and they took care of the problem promptly and did not charge us for this. We will return there. they are very professional. The owner and his employees are very polite. Nice clean waiting room.

Ni
Review №3

Nathan worked on my RV and diagnosed and resolved a complicated mechanical problem successfully. I appreciate his professionalism and competence in his trade. Pricing was reasonable, and the work was done quickly. I highly recommend his shop.

Ja
Review №4

Nathan and his crew always does and great job and keeps us informed about what is going on with our vehicle! Highly recommended!

St
Review №5

Nathan and his team really always exceed my expectations. They have done work on all my vehicle and each job was completed promptly as promised and within the estimate provided. There are never any surprises either, if additional work is required I have received a call to advise me of the component and problem that needs to be addressed. I won’t go anywhere else !

Da
Review №6

Nathan did a good job making sure the repairs were completed as needed for inspection. Gave an estimate from start and stuck to it. The only problem I had was the timeframe for repairs was a lot longer than originally anticipated.

Jo
Review №7

Great staff. Professional and communication is great. Will be coming back again.

Da
Review №8

Wonderful people that own it an work there they are well trained hard working people that are friendly and honest always got a customer from me

Te
Review №9

Very friendly they do good work and you dont see the same car sitting there for a long time.

pa
Review №10

Cant say enough great business went in for power steering leak was taken care of and nate was awesome. I am so happy I found a guy that is honest and professional. I will always go there for future maintenance on my car. Give this place a try believe me you wont be sorry. Would give 10 stars

Di
Review №11

They so polite and quick and made me feel very comfortable.

St
Review №12

I trust my vehicles in the hands of the mechanics at Cranberry Auto. They explain repairs and recommendations and do exceptional work.I have always been fearful and untrusting of auto repair shops prior to coming to Cranberry Auto. Now, if I need a repair. I am relaxed with certainty that I will not be taken advantage of.

Er
Review №13

Nate is awesome. Fast service, affordable pricing. Won’t go anywhere else for repairs on my Jeep

Sh
Review №14

Im glad i was referred to cranberry Auto.I will keep using them from now on.

Ad
Review №15

Ive taken my car to Cranberry Auto twice and both times they have been very convenient as well as helpful and honest. Pat and Nate were both great at answering my many questions and explaining the issue as well as what needed to be done. Lisa was also very patient, professional, and a provided excellent customer service! Finding yourself in need of a car shop sucks a little bit less when the people you go to take care of you and make things go as smooth as possible!

Br
Review №16

Cranberry Auto was recommended by a family member and I took my truck there to be serviced & repaired. Nathan & his team at Cranberry Auto were incredible & amazing with the repairs they did on my 2011 silverado from great service, prices & quality. Now they we be the only Auto shop I deal with for all my trucks needs. I highly recommend Cranberry Auto to anyone & everyone who wants the same in service care. Thanks again Brian Lippy 🇺🇸🦅👍

Br
Review №17

I dropped my truck off and as always the guys went above and beyond to do everything they could to fix my truck and get me back on the road as soon as possible. Even though the warranty company refused to pay for the work Nathan is always fair and professional and tried different routes to fix the truck for as cheap as possible for me I can’t say enough about how great they are! Thanks again for great old fashioned service you don’t get now a day’s.

PH
Review №18

Great communication along with Great service....

Ja
Review №19

A transmission line ruptured on my 57 Willys pickup restoration. They quickly fixed it and, on their own, kept it out of the rain until I could pick it up. One day turn around! This is a top notch business.

Gu
Review №20

Cranberry is everything you can ask for. Prompt service with high quality reputable work. When you find a business like this you consider yourself fortunate to have found it.

Br
Review №21

Very satisfied!! Great work and customer service! Finished the work in a timely manner!

Is
Review №22

Fantastic experience at Cranberry Auto; Nathan is extremely professional and performed high quality service. I was provided with regular communication/status updates, and Nathan also made sure I was informed/participating in the decision making process throughout an extended service. When I wasnt available to pickup my vehicle soon after service was completed, Nathan kept the vehicle for me for over a week. Will be doing business here again in the future.

Na
Review №23

How could one ask for more? Friendly, prompt, full-service, and well-priced.

Al
Review №24

Whats better than finding a great mechanic? How about a great HONEST mechanic? Better still, how about a great honest mechanic who loves what he does and takes pride in his work? Thats what youll get at Cranberry Auto Service Center with Nathan and Patrick. Both are as knowledgeable, helpful, friendly, and trustworthy as hot August days are long.When I was new to the area I had no one to follow me to their shop to drop my car off for repair, but no problem for these guys! Patrick drove me back home and later, when the car was ready, he came back and picked me up! Talk about full service!They dont overcharge for services and they absolutely NEVER try to get you to agree to unnecessary repairs. The couple of times Ive been there and the required work has been completed Nathan has told me of something I may want to keep an eye on down the road but has never blown it out of proportion or stressed an urgency to it. As a customer I appreciate that. Thats the way this shop is run, with integrity top to bottom.With service that is quick, thorough, fairly priced, and performed by truly honest mechanics, I cant reccomend Cranberry Auto Service Center highly enough. 5 stars in every category of performance!

Be
Review №25

Cranberry Auto is an amazing shop. They care about our safety, not only in the way they care for our automobile mechanically, but also with the COVID-19 outbreak, they are very thorough regarding cleaning carefully anytime anyone is in and out of your vehicle. We have had all of our vehicles serviced there for a few years now, and they always do an EXCELLENT job.

Ar
Review №26

Really good with diagnostics and all the repair. Punctual with the timings and a really good customer service. they go over with you about everything in detail and then provide you best options to choose from. really understanding of their customers need. this is definitely my go to auto service in the city.. thank you

Al
Review №27

Moved to the area recently and needed a mechanic for a favorite old car. I do a lot of my own maintenance and depend on mechanics for the tough stuff. Did a bit of research and because of other reviews and the fact the are a local, family business, I decided to use Cranberry!I always worry about value and knowing just enough about maintenance, I felt I could judge the service I requested. I was pleasantly surprised with the bill for services and trickled with the outcome. My 2002 Audi TT runs fantastic. Nathan left no evidence of the repair keeping the car spotless both under the hood and the surrounding exterior.I appreciate the care and concern!I found my new mechanic!

Cl
Review №28

Nathan does a great job. Get value for the work done, done in a timely fashion, and easy to do business. I trust him with my most precious cars (BMW Z4 and Corvette).

Jo
Review №29

Fantastic customer service and extremely well priced. Just got my Jeep back from them and they even cleaned the floors. Definitely will be recommending to friends and family.

Po
Review №30

Very sweet receptionist.

Ta
Review №31

Had my Read Differential break on me a few weeks ago.They found a replacement for me, and gave me time to decide if I wanted to order it, never pressured me into anything. It came in a few days later, and they sent it back because it wasnt up to their standards, at no charge to me. Nathan and the others are always clear and honest about what theyre doing, and wont do anything without express permission. My family has been going to Cranberry for years with no problems!

Br
Review №32

Nathan and crew never fail to provide friendly, courteous attention to whatever my vehicle repair/work needs are. They have mounted trailer tires for me, recharged freon, inspected a vehicle, even used his scantool to reset my throttle body.I like to do my own work as much as possible and will always call on Nathan for a helping hand in getting a project done if need be.I am truly grateful to have found Cranberry Automotive.

an
Review №33

Quick, convenient, fair pricing, and very pleasant to work with. Thank you Nathan and staff.

ca
Review №34

I am very happy and satisfied with the time & effort from the shop/staff. They saved me A LOT of money, thankfully- I really do appreciate that. I had never been to this shop before but I will def recommend it and be coming back (not too soon) hopefully :)

Je
Review №35

Great company. Ive been with them for years,and will many more. They make you feel like family. If you have any problems. They always go out of there way to help you.

Ro
Review №36

Wonderful. Great service and personalities. On my to go to places for car car. Great job.

Ri
Review №37

I have 6 vehicles, 3 adult drivers, 2 teen drivers, two work trucks, Cranberry has been servicing all my vehicles since they opened. My appreciation for them comes from the fact you see the same people working there year after year. I am also very pleased with the work they do.

Su
Review №38

Nathan and his crew are awesome to work with! Hes worked on three of our vehicles and we were very pleased with the results. Theres lots of communication and they are very thorough when going over a vehicle. Its hard to find a mechanic you can trust, but I trust no one else but Cranberry Auto because they are HONEST. A rare thing indeed in these days and times.

Be
Review №39

Cranberry always take care of me. The only auto repair shop I trust and refer my friends and colleagues to take their vehicles for maintenance

Gu
Review №40

Another great experience at Cranberry. My Odyssey was making a squealing noise. Nate the owner said it probably didn’t need a new steering pump as we thought but would suffice with a fluid flush for now. That’s integrity.

Ma
Review №41

Very accommodating I was pressed for time but Nathan was very accommodating and was able to fix me up the next day even though I could tell the shop was incredibly busy would highly recommend this auto repair shop I live in the Frederick area but these guys were so accommodating and so felt like they value customer service and quality a rare find in auto repair shops these days!

Ma
Review №42

They are friendly and honest, fair priced and never pushy. They wont try to sell you something you dont need and will advise you if some repairs can wait. Great people with good work ethics.

Jo
Review №43

A little background on why I selected Cranberry as my Service Center. I had emailed about five other mechanics in the area for quotes on brakes, and a few other maintenance items on my vehicle. I received vague quotes from the centers I actually got replies from. Nathan at Cranberry sent me an actual estimate with all the cost details, and the price beat all the other quotes. I was able to communicate with him to setup service and the whole process went seamlessly smooth.As for the work, Nathan didnt suggest a whole list of items he thought I would need (my personal opinion is that some mechanics tend to take advantage of the customer). Being that my vehicle had 80K miles on it, he only recommended that I flush and replace a few fluids which I did. After receiving my vehicle it now rides better and I am very satisfied with the work and overall experience with Cranberry. I will definitely be using them as my regular Service Center from now on. Oh, and there are some coupons on their website as well.

St
Review №44

I appreciate being serviced in a clean, quiet environment.

Ch
Review №45

Nathan and his team and always fast, reliable and efficient. Highly recommend

Jo
Review №46

Needed a flat tire monted and swapped front to rear and Nathan told me come back in half an hour. So yeah i did that and he got it all done in less than 10 min. Very reasonable price and a nice guy. Definitely going back for future work.

Wi
Review №47

I have no complaints. I scheduled the work I needed done on my Ford F350 diesel truck. I dropped it off in the morning and the work was completed on time. When I picked it up later the same day they advised me that my brakes were close to needing replaced and that so mb e rust was starting to appear on the chassis. Great heads up to avoid future issues. Thank you.🤗

An
Review №48

Im always completely satisfied with the service and professionalism provided by Nathan, Pat & all employees at Cranberry Auto Service Center.

An
Review №49

My service engine light had been intermittently coming on. I made an appointment with Nathan, but the light went out. I called the shop and asked if it was still worth bringing the car by so they could read the OBD trouble codes. They said to bring it in and they would look at the codes. I was charged $110 for diagnostics and told my crankshaft position sensor was going bad. I asked what else they they had done besides scanning the OBD trouble codes (takes 2 minutes). I received a vague answer about checking wires and testing the sensor. I was charged for at least an hour of labor, if my math is correct. Of course, I refused to let them complete the repair for an additional 200+ dollars.I then took the car to a local parts store to confirm the OBD trouble codes for free, something I should have done right off the bat. They confirmed it was the sensor in question. The sensor cost was minimal, and after a couple of bolts and about 30 minutes, the job was complete. I wont be returning to this shop for any diagnostic scams in the future.

Jo
Review №50

Been taking my car there since 2105 with 22k on the odometer. Now have 175K and with their help and advice, I plan on getting 300K. The staff has always been helpful and giving great service and advice. thanks Nathan and staff

Jo
Review №51

Friendly, honest and accommodating to my needs. Excellent price for my car repairs. Extremely satisfied with service

Ma
Review №52

I was very pleased with the work and how fast they were able to get to work on my vehicle. My car had broken down on the side of the road about 3 miles away and I had it towed here.

Ru
Review №53

Great place.Honest friendly. Helpful ... They have been taking care of all our vehicles for years.. Would recommend them to Anyone

Eu
Review №54

If you want to be an absolutely satisfied customer, then have your vehicle repaired at Cranberry Auto Service Center. Their service is exceptional. For competitive, honest and reliable service you really have to check them out.Elizabeth

Gr
Review №55

Best experience Ive had at an auto service center. Nathan and his team are on top of things, are very accommodating, very respectful, and they charge very fair prices for the work. Ive brought my 97 subaru outback with 300,000 miles on it to have it serviced with them twice now and both time it went very smoothly and I ended up paying a lot less then what I would have been charged at a dealer or another auto service shop. Coming here is a huge relief because you have to be careful now adays with a lot of service shops trying to nickle and dime you to death, but NOT at Cranberry! They treat me very well and tell me how it is with extremely fair pricing. I would highly recommend checking this place out!

Mi
Review №56

They really tried do a good job for you at a reasonable price

St
Review №57

A genuinely honest establishment.

Fa
Review №58

Nathan took great care of my car. Now I can have my niece deuce it without being worried.

Te
Review №59

I recently took my truck here. I do want to say everyone was really friendly and kind. however after 2 1/2 weeks and $1200 the truck was not only not fix but still no clue what the problem was. I took it to another shot. within the next the they found the problem and a few days later it was fixed. cranberry took me for broke if I didnt tell them I needed my truck who knows what else I would of paid for.

Ti
Review №60

I love Nathan and the boys at Cranberry Auto! I take my car to them for everything and always get friendly and hassle-free service.

Je
Review №61

As Always, Nathan is the best. I will continue to keep bringing my vehicles here

Ai
Review №62

Nathan acted like a REAL person when my car was totaled in an accident. Felt like I was always given honest advice and prices for their services.

js
Review №63

Nathan gave me a third opinion on a transmission problem with my Subaru. He correctly diagnosed that I did not need to replace the transmission and successfully made the repair for less than half the cost that I was fearing.

ti
Review №64

Great prices honest mechanics

Cl
Review №65

Very good customer service!

Jo
Review №66

Excellent and prompt service.

Te
Review №67

Timely, professional, and good service.

Go
Review №68

Best

lu
Review №69

Quality on time service

Information
29 Photos
69 Comments
4.8 Rating
  • Address:404 Lucabaugh Mill Rd, Westminster, MD 21157, United States
  • Site:https://cranberryautoservice.com/
  • Phone:+1 443-487-4058
Categories
  • Auto repair shop
  • Auto electrical service
  • Brake shop
  • Mechanic
  • Oil change service
  • RV repair shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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