I needed a dishwasher and a dryer. The dryer is still on the way but the dishwasher was installed today. Everything went extremely well. My sales person, Matthew Karabaic, was hugely helpful, giving me all the information I needed to make an informed purchase and ensuring that I would receive my items in a timely fashion, and the delivery/installation person, Christian, was excellent as well. He removed and put back the paneling such that you’d never know the appliance has been changed out. The whole process couldn’t have gone more smoothly and I’ll definitely go back next time I need something.

Very good spot, they helped me in a huge pinch with a job of mine that I was on. They were able to find me the fridge I needed, for cheaper and delivered it to me the following week. The delivery crew was very friendly and accommodating. Definitely will be supporting this local business going forward. Thanks !!

I needed a very specific sized microwave for an insert in my kitchen and Mo was able to find just the right size that ended up fitting perfectly. His delivery person Andrew helped me install it, which I really appreciated. Excellent customer service from beginning to end.

Best delivery experience I’ve ever had. This is what I consider white glove. We’re customers for life.

They worked hard during a difficult time. They communicated well, and did their best during supply chain problems that were out of their control. Their delivery team are professional, reliable, hardworking, and cheerful.

I have always used Royal Green and the reason is simple. After calling around they were the best price. Their customer service is the best. They treat me well every time. The driver, Carlos, and team took our washing machine away, hooked up the new one and left without any issues - as you would expect. Very professional from Start to Finish. And did I say the price was the absolute best I found anywhere and yes - I called 4-5 big appliance stores! Kudos Again!

Made a quick call to Mo at Lieberts and inquired re: Bosch dishwashers in stock. He provided me with model numbers and options and I paid on the phone and he arranged for delivery and installation with the great father/son team from Alba 2 days later!

Christian and his team did an awesome job of delivering and installing our new appliances.Thank you! Much appreciated!

I’ve had the worst experience with this company. There sales team did a great job selling a pricey washer and dryer. But there service dept not only improperly installed them causing a flood to my unit and my downstairs neighbor’s but has now taken over a month to come repair it due to lack of insurance. The company has done nothing- I mean they won’t return a call or email, let alone send a different report team that is properly insured- to assist in the matter. Buyer beware.

Knowledgeable, helpful staff and better prices than the big box stores. I highly recommend!

Dan Mazin helped us purchase our dishwasher over the phone. Dan was extremely helpful with our choice. Dan followed up with us regarding installation and Royal Green kept us up to date throughout the process. PEPS Installers (Christian & John) were professional, efficient, courteous, clean and quick. What more could you ask for?! I highly recommend.

Had a great experience many years ago when RG was known as simply Lieberts. So when it came time to order a new washer I knew where to go. Ended up having two back-to-back great experiences with Royal Green from purchase to installation. Ordered a new washer from Matthew. When I inquired whether I should also replace my 29+ year old dryer, instead of pushing for the second sale he suggested I keep it as long as it is still working. Well (of course) it stopped working 3 weeks later so I ordered from Matthew a new dryer (inadvertently ordering an electric one when I really needed a gas one--completely my error). He could not have been more accommodating, ordered and re-delivered the correct dryer. Both installations were fast, efficient, neat. I highly recommend RGA.

My fridge was delivered today by three workers who were so respectful, kind, and helpful. The worked together seamlessly. Thank you!

I had a great experience purchasing a new dishwasher from Royal Green. My sales person Kevin was extremely knowledgeable and friendly, and he had great follow through. The showroom in lower Manhattan is very nice. Highly recommend them!

Very knowledgeable team who helped me navigate in trying to find a new dishwasher. Subsequently helped replace a Bosch washing machine too, both delivered and installed on the same day. Thank you Matt Jr and Bo!

Our representative Tony is not responsive or even cares about his clients. We keep getting notices our appliances will be delivered on this date and last minute, they call and say it is not available. Why call and say it will be delivered on this date? Fridays no one answers at the store. 8 months and the most available appliances aren’t available.and they switched the stove model without notifying us. They are unresponsive.

Royal Green Appliance listened to my wish list and recommended washers based on my requirements and availability. Their recommendations matched exactly to the washers I had concluded separately as being the ones to target. Their delivery was prompt, easy and professional. And they included a second year warranty extension. Pricing was the best found online. They made the process super easy. PS: I love my new washer!

Great showroom with knowledgeable staff and terrific management for those rare but stressful times when things go sideways.

Great experience all around from initial order, pricing, quick delivery, great communications regarding delivery, on time, excellent delivery/set up team

Awesome delivery men. Careful clean and obliging. Thank you. Will Definately use Mr J again

My father used their service and they did such a great job. Amazing people!

Expert delivery and installation. Seamless from beginning to end.I ordered on Wednesday, received delivery/installation on Thursday at exactly the promised time.I cannot say enough good things about this experience.

The delivery and set up process was great. They called to let you know that delivery would be within the next 60 minutes and also called 15 minutes before as well.They checked the first cycle re: running properly before leaving.Highly recommend this installation team

Matt Karabaic Jr was an incredibly helpful salesman. We reviewed different models and he was knowledgeable on their features. The dishwasher he sold me was what I was looking for and in my price range. Delivery was quick, on time and easy. Very happy with this transaction, I will be returning to shop for future appliance needs.

Great service. Installation was done quickly and the installer kept the area very clean. Royal Green gave me great service and a good price. Matt jr did an excellent job as the salesman. I will be back this summer for another appliance.

Everything about my experience with Royal Green was exceptional due to the best salesperson, Victor. I had purchased 4 appliances for a new kitchen. He made the process simple and straightforward. He made suggestions when he wasnt sure one of the items was available and had immediately sent our contractor the specifications to be sure everything fit properly. All of the items came on time and together and Victor went out of his way to communicate with me at every turn. His most helpful moments came after our purchase. We smelled gas from the stove on Christmas Eve and had the gas company come out. I had emailed Victor about our issue. The next day, Christmas, Victor called me and immediately started working on solving our problem. We spoke many times, even though it was Victors vacation. By Monday, Victor had insured our issue was a priority and that LG would be contacting us asap. They reached out the next day and the problem was solved one day later. Had it not been for Victors diligence and concern for us, we may have been weeks without a stove. I would absolutely purchase from Royal Green again and use the best, Victor!

Royal Green is top tier. Although I was out of state at the time, the sales person (Bert) was really knowledgeable and helpful to find a new model replacement for our 15+ yr old unit (also purchased from Royal Green). He wasnt pushy and emailed over the weekend, which helped a lot as the old one was broken. He provided an array of stove replacements at varying budgets along with specs, which made decision-making more efficient. He found a store discount and made sure the model would fit. Royal Green did the drop off with good communication, which helped coordination with the installer, and then they took out the old unit without extra charge. Glad theyre still doing quality business overall all these years.

Alan was extremely helpful with my purchase. From measuring, to the price and I had my new refrigerator in two days! Nelson, the repair person came in the next day to align my refrigerator door and he was very pleasant and helpful. My new refrigerator fits perfectly and looks beautiful.

Customer service feels like a lost art sometimes, but not at Royal Green. From the salesperson (Frank) to the delivery guys (Henry and Will) to the installer (George), we had top notch service.

I had the pleasure of dealing with Victor - just top notch!!!!Offered suggestions and approaches to accomplish my needs. Let me know exactly what would happen, when it would happen and kept me appraised of the delivery scenarios. Pricing was better than competitive. Honestly, not sure I would go any place else for anything ....Thank You Vic and Royal Green!!!

We have used them before and the service and installation are always perfect

I heartily recommend Royal Green Appliance for its wide range of products, prompt service and personal attention. My experience purchasing a dishwasher was a pleasure from start to finish. I wanted something special and they were able to get it for me with no problem. I was also able to schedule an installation within the week. In addition to doing a thorough job and leaving my kitchen tidy, the installer wore a mask and was careful to maintain social distance. Throughout the process Royal Green was careful to keep me updated at all times. Trustworthy and friendly!

I am remiss not writing this review sooner. Last year we moved into an old home in Westchester that needed a full kitchen remodel. I was nervous to replace the appliances as the space could not be changed and we were limited in space as to not lose the historic charm. We went to the White Plains location on a busy Saturday and were worried that the one on one attention we were hoping for would be lost. Through the sea of customers we were approached by Shannon. She took the time to understand our project and did not make us feel rushed. She followed up with multiple options, not only in respect of pricing, but with rebates, dimensions, and even took the time to explain features. Two weeks later the pandemic hit and our project hit pause. I was so worried that when the world righted itself again I would have to start this process all over. However out of the blue I received an email from Shannon with updates to the items we discussed. She took the time to check in not only on how my family was handling the virus remembering I had three kids all school aged but assuring me that the products we discussed were still current and to let her know if I needed anything. I can not say this enough shop small with Royal Green the time and effort that Shannon has put into a sale she has not even made yet is clear that this company is top notch and I look forward to this summer finally purchasing my appliances from them.

Great job removing the old dryer and installing the new one. Very quick and efficient and great people to work with. Our second good experience with Royal Green. Looking forward to using the new dryer.

I have been dealing with Alfred for over 15 years. He is extremely knowledgeable and one of the nicest guys. He works with you to get the best price and tries to get the appliance to you asap. His installation crew is nothing short of amazing. They were neat, respectful and worked quickly to install my stove. This is one of the many reasons I have stuck with Royal Green for everything from microwaves and dishwashers to stoves and washing machines. Definitely my go to for impeccable service!!

Royal Green did a great job from start to finish. Mitch and Tina were very helpful and knowledgeable, and deliverymen William and Henry were total pros.

I love the refrigerator I purchased. I also purchased a service contact. When I had a problem the service personwas sent right out he was polite, professional and very knowledgeable about the product. I would recommend Royal Green Appliance, and will order from them again.

I live out of town and Matt Jr. Did a great job of assisting me with the items I wanted to purchase and helped coordinate the install there at the New York property. Great service, the installer did not hook up 1 items but it worked out in the end. 5 stars.

Great experience ordering a new dishwasher from Mo at Royal Green. The price was fair and he gave me great advice on model based on our needs. Appliance was delivered and installed in just a few days. We had ordered all of our kitchen appliances from Royal Green 20 years ago when we did a full kitchen renovation and they were our first call when we needed something now.

Bought a Bosch dishwasher from there. Asked for help on a replacement part number so I can order it on my own, the lady that picked up was very rude and didn’t even bother to get anyone to help. Last time I purchase from there. Very disappointing

Salespeople are not pushy. Delivery & Installation was excellent, they were polite, efficient and did not leave a mess.

Royal Green is the best. They truly go above and beyond. When my dryer broke when it was still relatively new, but just after the warranty expired, they were able to negotiate with the manufacturer to get a new dryer installed for me quickly and free of charge. The problem was with the machine, not their store, but because I had bought it from them, they stood by their product and fixed everything. Matthew Karabaic and everyone at Royal Green are truly a pleasure to work with and I will always go to them for future appliance purchases.

I received great service from Mitch, Tina and all the delivery people.The delivery was on time and efficient.

I had a excellent experience with this company. They had the best price, Matt, was straight-forward, helpful and true to his word. The installation and delivery was seamless. I would use this company for all of my appliances.

Got my order is 1 week. Was waiting on the same range from another appliance store. Thank you!

As a kitchen designer, I believe using a company that’s experienced and knows what they’re talking about is so important. I deal with Traci & Matthew at Royal Greens and you won’t find a better place to purchase your appliances. Matthew is so patient, he walks you through each step & explains all the benefits of any model that you’re interested in. Their customer service & attention to details is outstanding. They even provide me with a detailed package explaining all the specs for all my clients. If you need someone to guide you through this appliance journey, go check them out. You won’t be disappointed.

Great staff led by Mr. A. Esposito. Moe and the other salespeople are spot on! Been purchasing from the team for years and have never been disappointed. IF theres ever a problem they make it right. Family run, straight shooters. Honest and reliable, seriously, why go anywhere else? They stand proudly behind their merchandise.

Used another local appliance store first. They made a lot of promises. After a month I went to Royal Green and they DELIVERED!

Top notch sales and customer service. Efficient delivery and set-up. Very customer oriented.

We dealt with Molly at the NYC location. We bought a new kitchen and laundry. Great experience from “just looking” to purchasing from RG to delivery. Molly’s knowledge and guidance was invaluable, and she was always available to answer questions and resolve issues. Prices are very competitive and great service. Highly recommend

Excellent customer service and install was flawless. Thank you!

We were looking to purchase a GE 7.0 cu. ft. chest freezer. No matter who we contacted, there were none available until sometime in either August or some said September. When I spoke to Susan at Royal Green Appliances in White Plains, she gave me hope that they would have one for us sooner than anyone else. We waited and to our pleasant surprise we received a call for Susan informing us that they had received a shipment. Within a day and a half the freezer was delivered, plugged in and working beautifully. With the personal attention that we received, not only would we go back again, but have already recommended her to two others.Thanks again Susan!!

I highly recommend Royal Green. When our refrigerator died during the height of quarantine Jeff was helpful in finding a replacement amidst the national shortage. The price was better than most. The delivery and installation was quick and safe.

As an architect, I have often the occasion to specify kitchen and laundry appliances for my residential and commercial clients, and while the Brand is important, the sales outfit is even more important, Royal Green has consistently delivered on time and when do problems arise are exceptionally swift to assist in their resolution. There is no better service elsewhere.

Albert provided excellent service, from the level and detail of communication through to the delivery of my items. His product and brand knowledge helped me make the best decisions. I am already putting together my next order for a client! Royal Green is officially my go-to resource.

Leiberts Royal Green are always a pleasure to deal with--I have been working with them for over 20 years and have never been disappointed with their pricing and professionalism and helpfulness, I would not use anyone else

Bought a blower from Alfred. Easy and quick. Thanks for all the help

Amazing customer service. Great prices and super quick delivery and takeaway of old appliances. Highly recommend. I will be back and send all my friends!!

Jeff at Royal Green and his co workers are wonderful and professional. They have taken care of replacing our appliances for the past 20 years. The installation crew always do a great job. Thanks.

Christian and team did an amazing job taking out and replacing a wine fridge cooler in our family room. Polite, competent and gracious. A breath of fresh air....

Purchased a refrigerator and a dishwasher from Royal Green. Helpful, no-nonsense staff, great delivery and installation. Best of all - amazing prices. Highly recommend!

I purchased an Electrolux washer from Royal Green. As always, from the getting information about the product to delivery and installation everything was easy and smooth. The sales people are very helpful and pleasant to work with and they do return phone calls promptly.Easy and reliable - so I keep going back to Royal Green.

I have used Royal Green for my appliances purchases for my business as well as for my personal use. They are dependable and prompt! Their installation team is also great!! Thank you Royal Green!

I had an excellent experience working with Royal Green and their sales team member Shannon. After calling numerous dealers looking for a specific model they all said it was not in stock and turned me away. When I called Royal Green I spoke with Shannon and even though she did not have it in stock she took the time to make other recommendations. No other dealer took the time to do so and she even got it delivered within two days.

We had a dishwasher that died, and in less than 24 hours, had a new one installed. Tony is excellent - really took time to explain the differences between models so that we got exactly what we needed and then walked us through the features of the one we selected. We have used Royal Green several times because they really know what they are talking about.

Shannon our sales person was very knowledgeable was very easy to work with. People in the show room were friendly and helpful when we went to look around. Definitely would recommend Royal Green to friends and family.

Our dishwasher died after 12 years. We called Royal Green and not only did they walk us thru a possible attempt to fix the problem. They looked at our past purchases and arranged to replace the same dishwasher. We did not have to step foot in the store and our new dw was installed in less than 24 hours. Great installer. All in all R G is a wonderful place to deal with. Celeste

Great service. Delivered as promised. Highly recommend.

Have purchased all our appliances here for the past 26 years, most recently this past weekend. Have never regretted a single purchase and have always been pleased with the selection, prices, service and personnel. Highly recommend.

It is a joy to have such a great experience from start to finish. From the purchase to the delivery and installation, Royal Green provided top notch service. They have a customer for life now. I highly recommend Royal Green and their prices are very competitive .

Was able to buy and have my dishwasher installed the next day - thats great customer service! The installer was terrific and COVID compliant. I have been using Royal Green for 20 years and they have always been great!

Amazing customer service - in store and with the installers. Really accommodating in every way. Highly recommend. I inadvertently purchased machines for our laundry that were an inch too wide to get into the room - they took them back no questions asked and brought new machines in less than 24 hours. 5 stars.

Very easy to speak with rep during pandemic. I bought three appliances ( at different times) due to the service and attention

I bought a dishwasher last fall and had a good experience. Tony was very knowledgeable, friendly and helpful. Delivery and installation went well.So when I needed a new cloths washer I visited their White Plains showroom again. They were able to beat the big box stores July 4th sale prices. I ended up buying the matching dryer as well. Sold my older dryer online!

Alex and Martin were great! Professional, knowledgeable and made sure their work was complete and appliance working well.They had to correct past mistakes of prior install and were willing to put in the extra work.

It is always a pleasure doing business with Royal Green appliances. Great price, excellent customer service And Tony Martin’s is a spectacular salesman. Highly recommend him

Excellent experience. Royal Green was able to install a dishwasher quickly and efficiently. Good pricing. Installers were excellent and helpful. Will be using Royal Green again for our next appliance purchase.

Great store! Everyone was very helpful but Tony M. was awesome. Very easy to talk to, gave me oppotions, heard my concerns and we found the perfect washing/drying machines. Delivery was fast and the guys that came were amazing! I wont shop anywhere else!!

Royal Green is a great source for appliances, from the budget minded to designer high-end brands. A large showroom. Excellent service, talk to Jeff M.

Highly recommended. Tony is the best there, we love sending our customers in Royal Green, they are very professional and very helpful!

Of course it would happen that my mother’s fridge ran its course in the middle of the pandemic! Mo at Royal Green looked up the exact model we wanted, had the patience and took the time to confirm dimensions and design for us, and we even saved money by not buying at the bigger chain stores. Delivery was easy, efficient and professional. From now on this is where we’re going to get our appliances from!

We received excellent service which was pleasant and very fast. The installers used by Royal Green were also top notch. We have used this company for all of our appliances for many, many years and have always been completely satisfied.

SALESMAN MATTHEW GREAT!!! INSTALLERS MARTIN AND ALEX GREAT!!! Can’t say enough positive things!

Over the years we have purchased a lot of appliances from LRG, and each time it is the most pleasant and easiest experience. We LOVE working with Tony - he is the absolute best! Great service, wonderful selection of products, competitive prices, and more. HIGHLY RECOMMEND!!!

I went into the experience with Royal Green, with some trepidation based on the reviews I read online. I can say that my concerns were unwarranted.We traveled to the store to look at Bosch and Miele dishwashers, and ended up getting a Bosch. The selection for dishwashers was pretty good, but they did not have every version of every model. That was fine for us. We did not receive a hard sell at all, and were able to buy exactly what we wanted. Matt Jr. provided the right amount of customer service, to let us view the options and then make a comfortable decision. He coordinated the installation and alll of the parts needs, and missed nothing. There were no surprises.Our installer Christian was great, and really looked out for us. We had a hiccup on the day 1 installation as the dishwasher had a circuit board error, and would not run. He coordinated all of aspects of getting a new dishwasher from the warehouse for next day (day 2) installation, where he reviewed the machine for issues. Unfortunately the replacement unit was damaged from shipping, and could not be installed. Christian then coordinated the Day 3 installation. He arrived first thing in the morning as planned, installed the unit, and all was good.The diswasher has been running perfectly since then.Based on my experiences, I would happily recommend Royal Green to anyone.

My 20years old subzero was leaking and some other issues. So I went to Royal green as per my friends recommendation.Removal and new installation was done very quickly. Very gentle to handle my luxury super heavy new sub zero. Happy to buy from Royal Green.

We bought our induction stove, dishwasher and fridge here. They were fine. No problems. Had enough choices but not overwhelming.

David G. showed up within the time frame from when he text that he would arrive! He was pleasant, professional and explained everything he was doing! He had a mask and gloves on and was organized and knew exactly what to do when we told him the issue with the oven!Thank you for such great service!

Due to the virus pandemic it was not possible to order a refrigerator in person. Ordering a large appliance online, without actually seeing it, was new to me, but Matthew was very helpful. He was able to have it delivered the next day. The delivery team was professional and courteous. I look forward to doing business with Royal Green in the future.

Shannon really went above and beyond in helping e get a refrigerator for my in-laws. I was purchasing for them in New York but live in Florida, she really eased my in getting something that was going to work in their space. We delays because of Covid hit, she did everything to get something in there immediately!

So easy to order and manage delivery. Great selection and efficient delivery staff.

I have shopped with Royal Green for both my company and my home for over ten years. Somehow they are able to operate as a large company with respect to their pricing and still give you the personal service of a small business. After ordering hundreds of appliances on both side of the pricing spectrum, I would never go anywhere else.

All the folks at Royal Green Appliance are the best! Always professional and happy to serve making all jobs so easy! Thanks Royal Green for taking care of our last order. It was a breeze!

Always great service for my personal and business needs!!! They are a pleasure to do business with!!!

Nothing I wanted to do more during the pandemic then support local business and avoid big box retailers. Unfortunately, Royal Green Appliance was the worst possible choice. An absolute embarrassment of a company. With literally no explanation or communication we were thrown into a downward spiral of additional charges. Over $700 for a washer/dryer hook up. They tell you nothing upfront and then absolutely fleece you when they show up. Avoid at all costs.

Highly recommend. Have been ordering appliances here for over 20 years. Never a problem. Service is excellent. Most recently I have dealt with Shannon. Excellent!

Friendly delivery guys. Plenty of heads up via text too. Nice little freezer - those things are like toilet paper was. Thankful to get it with what’s going on in the world 🌎

Service was right on time. The men were very polite and efficient and patient with us. They helped us in anyway they could. Refrigerated was perfect and the old one was removed without any problems. You now have a faithful customer

Royal green offered strong service via quick response time and thorough follow through. The delivery team was knowable and friendly. Other appliance companies either didnt respond of couldnt offer delivery and take away our older units. I would highly recommend you work with them!

Brought all my appliances from Royal Green and had a good shopping experience. Was offered the extended warranty so glad I took it! During this pandemic, at home and cooking more my stove wasn’t catching when I turned it on. So I reached out to Royal Green and Linda got back to me quickly and scheduled a guy like in two days! I needed a part, he ordered it, he just installed it this morning, all before 7:30 am I might add. He even changed my oven bulb for me..Great customer service.