From what I see or who I went to these people want to work on certain phones. This guy didnt want to work on anything that taxed his mind. Only iphones. A store like this should be able to take it a step further than the customer. He only wants to replace a battery. He couldve kept that business at his home. Thats just plain laziness. Not the first time Ive been there.My advice..hire a 18 or 19 year old.
They have always provided me good service and products I need to do my job, via corp account.
I went there to have my watch battery replaced and when they checked my battery they told me it was fine and they reset my watch which is now working. I appreciated their helpfulness and that they did not charge me for a new battery which I actually did not need. They were courteous, helpful and honest. Would absolutely recommend and go back when I need something else fixed!
We have been here many times and have always received great service. We were helped by James and he quickly assessed the issue and was able to fix it. Would definitely recommend
Batteries Plus Bulbs is a great resource and while at first I wondered what does this store carry that you can’t get at your local hardware store, I’ve come to be very grateful for their unique inventory.If you have a Verizon landline phone, there is a battery that is often housed in your basement that is your backup for when there might be a blackout or a big storm. You might hear a beeping that is warning you to replace your 12 volt ultra big battery that you’ll never get at your local hardware store!The selection of batteries is impressive! They also carry all kinds of flashlights, as well as other kinds of bulbs .
Customer service is spectacular. Brian from the store in White Plains, NY was extremely friendly and knowledgeable. I will be shopping here again
Great service and very knowledgeable technicians.
JAMES at the White Plains location is the reason for the strong rating. Gave him a grave technological challenge on an old iPhone6+. Odds of success were slim. He assessed the situation - managed my expectations in a clear and candid manner - made me sign something then told me to come back later. When I did, he had that phone purring like a kitten.
James at the White Plains location deserves a 10 plus rating. Although he couldn’t fix my phone (software failure), he was very detailed in assessing the issue(s) and keeping me posted with updates while I left my phone in his trustworthy hands.Look no further for your repairs, professional and flexible service.
I went to the White Plains location in Tarrytown Road to replace the batteries and two car key fobs. Steven was Extremely professional, knowledgeable,and helpful. I will definitely recommend this location to everyone.
Very professional. Excellent service. Very knowledgeable. This is my go to place to service my Samsung Note 8
I had to get my iPhone 8 screen fixed last minute, and I was able to easily make an appt for the next day. The guy that helped me was very nice and professional and he did a great job! My phone was fixed in an hour. Very pleased with the service. A good Price too!
James Williams was very helpful, informative and even gave us a student discount without us even asking! If i could leave 6 stars I would. Would recommend!
Great service, very friendly and quick to fix the problem.
Ive come here for iPhone repairs & getting my car key battery replaced. Store is always stocked, associates are friendly & helpful. Convenient location off Rt199 w/ parking, would recommend.
Survivalist dream. All kinds of equipment for camping and surviving.
The staff are always so helpful and attentive! Amazing customer service skills!! They always are fully stocked every time. Definitely my go to place!
Everyone we dealt with at the Batteries and Bulbs store in White Plains was amazing! I went with my son (9) who cracked his phone screen and my daughter and her friend (5 and 6). Needless to say, I had my hands full, but one of the employees actually entertained the 2 girls while I helped my son! They made it very easy for this busy mom! The only thing that took me longer was finding the store because I put Elmsford instead of White Plains in my GPS!!!! Highly, highly recommend Batteries and Bulbs on 300 Tarrytown Rd. WHITE PLAINS
Great place for cell phone repair.
If youre looking for batteries are bulbs this is the place to be I found the staff to be extremely helpful and I was in and out of the store in 10 minutes
Friendly knowledgeable staff,very competitive prices,excellent products,always find what your looking for.
Amazing store. They took their time to help me and really showed that they cared!
The staff here are excellent and well knowledgeable their pricing for batteries are excellent and the quality of the batteries are excellent well too bad I didnt find this place sooner saved a lot of money and time on batteries
Curbside batteries? You bet👍Great service? Yes sir👍What I needed in stock? Absolutely 👍
They are very nice and helpful people and highly recommend getting your devices fixed at this shop.
Poorly designed website and checkout portal. The only checkout option available was In-store pickup and that wasn’t clear until I already purchased the battery.Staff tested my old battery and said it was totally fine but it was completely shot and the cause of my starting issue.Would not use their services again.
My iPhone screen cracked and needed a replacement. James from Batteries and Bulb who was courteous and attentive took care of me. The screen was repaired under an hour and they did a great job and a great price. Very satisfied with their service
Excellent professional service.
Excellent service and store supplies.
What a great place to get batteries. I went to the White Plains New York location. The staff was great and extremely helpful. I will never buy a battery anywhere else. I definitely recommend them and I will spread the word.
Fast quick friendly service knew exactly what I needed and what to do
The staff was exceptional
Screen malfunctioned and did not work at all after 2 weeks, called for service, was told they didnt have record of getting my phone fixed and I should go elsewhere to have it fixed.
Quick courteous service, fair pricing
It is a great alternative to buying a new phone. It solves a real problem.
Great friendly service.Made me feel like i was the only customer for the day.
Good service, very friendly. But I made an appointment online to have my battery installed and they dont do that there.
You guys have it all you helped me out in a pinch and you are close by ! thanks alot
Im a long time customer and Batteries & Bulbs and always has what I need. From single end LED fluorescent type tubes, to iPhone batteries to auto batteries. The tec. people are polite and always helpful. Its nice to be able to go to one store and get whatever you need in electrical products.
Excellent service changing iphone battery. Also got new battery for a watch.All the guys there were pleasant.
Fast service, great price.
Pretty good selection and EXCELLENT customer service. Worker was very enthusiastic about light bulbs.
The service was top-notch. Extremely professional and knowledgeable staff. Quick turn-around. They were life-savers!
Knowledgeable, efficient, reasonably priced.
Been doing business with Justin and Eros since Day 1 in White Plains. Fast friendly service. Always have those odd bulbs I need for elevators. I often need batteries for emergency lights in elevator. Great stock and prices
Great selection, great brands, great prices, great convenience, and great staff!
They advertize online that they replace car batteries. But they dont provide this service. Why do they have a web page set up to take money and make appointments for a service they cannot provide. Annoyingly lame.
Great quality products and the staff there were really welcoming. Didnt find what I was looking for, so better to give a call before heading there. The visit might not be too bad as you might end up picking up some other stuff.
The customer service here is top notch. Service is quick and efficient. Staff is uber friendly and kind. James and Andrew are really helpful! Definitely come here for all your phone problems!
Prompt courteous Service - my go to place for batteries - as they ALWAYS have what I am looking for.
Price over phone same as over the counter. VERY helpful and pleasant! THANKS
Very helpful
We needed specific batteries and this store had everything we needed
Ordering online and pickup at the store is easy and convenient. The staff person I worked with at pickup, James, is extremely kind, thoughtful, knowledgeable, professional, and an asset to the store.
Good customer service. When the Apple store and its “authorized dealers” were not able to accommodate my needs ( no available appointments for an unreasonable timeframe) Batteries Plus Bulbs not only accomaded me, they did so in an expeditious, professional, and economical manner.
Batteries plus Bulbs has some of the most reliable and knowledgeable staff who will go the extra mile to satisfy their customer.The manager always available and willing to help in difficult situation.This is my favorite store to shop.They always deliver on promise!
Saved me money, but also very knowledgeable about my Iphone
Everyone knows their stuff, is nice to work with, you have all the odd bulbs I need for jobs in one place at very fair prices.
Drove over 90 minutes to get there, and worth every minute. Best prices I could find on marine batteries, let alone all other batteries also. Workers were so friendly and even loaded batteries in my van ! Excellent store
Nice place. Friendly and knowledgeable support staff.
Great niche business! Know where to get battery related products and services. In and out like an automaton. Bought on line picked up at store. Thanks.
Super friendly, gave great advice. Helped install the Duracell replacement battery for my LG Stlyo 2 Plus and made sure it charged up correctly. I asked about iPhone 7 battery replacement and they were also super helpful on pricing and repair turnaround time. Definitely a great resource!
They had the batteries in stock and I had two cell phone batteries replaced. Fast service; I called and drove right over and was taken care of within minutes. These guys know what they are doing. Thanks
They have what I need at a fair price with great service.
The guys at the White Plains store are fantastic. Customer service there is top notch. The workers are knowledgeable, helpful, friendly, and will go the extra mile to make things right.
Great service
3 items looking for had none
The Apple Pay didn’t work and I tried to type in 3 different credit cards into their system and it didn’t work. So I had to drive back to my house to get a credit card. They apologies and gave me an extra screen cover for free- class act and I will go back!!!
I needed a 27A 12V Battery for a remote control and lo and behold I found Batteries Plus online and made the purchase. Within 5 minutes I received a email informing me rhat my purchase was ready for pickup.When I entered the store I was greeted by Justin who was extremely helpful.I couldn’t be more pleased at his professionalism and courtesy.Needles to say I will definitely be back when I need more batteries.Thanks!
Great response time, great service, great price !
I love these folks! Very friendly, very knowledgeable and they literally have everything you could need. Happy to support a local business as well!
Great price, great service
Customer service was greatStaff is very KnowledgeableHighly recommend this location
They had what i needed and made it very easy to complete my purchase i was in and out of the store in less then a minute.
You pay for good service here, but it is worth it. The staff will try their hardest to get you what you need. If they dont have the answer, they will try and find it.
Great selection, fair prices, easy free parking, very helpful staff. They are willing to special items if they dont have in stock.
Highly recommend. I have had two iPhone screens replaced here. They are knowledgeable and courteous and quick. Joe was extremely helpful both times. Also looks like they have a ton of selection of phone accessories, laptop accessories, and light bulbs.
Justin not only helped me with my problem but he also took the time to answer some questions I had. The staff is very friendly and super knowledgable
Very helpful and considerate. I had to replace the batteries on my wheelchair. They were simply awesome. Had a bolt get stuck on one of the old batteries, they didnt give up until it was off. Understanding, genuinely friendly store. Cares more about the customers than the sell. Overheard them advise another customer it wasnt his phones battery but the charging port. No sell but satisfied customer.
Because they have exelente products and fantastic costomer services
Was exactly as advertised. Justin was quick, efficient, pleasant and professional. The cost was higher than I would have wanted given that it was an old phone in for a screen repair - however, the cost was fair to market and they were transparent. Like that the warranty can be used in store 5 states away where my daughter is in school
Great place, fixed phone fast, and gave us a jump. Nice guys, 100% reccomend
Courteous, efficient service, even in these trying times, doing business through the doorway.
Easy online ordering. Every battery you will ever need. Friendly customer care.
Bought a car battery from them over a year ago and the battery recently started having issues. Luckily it was still under warranty and they were able to replace it free of charge. The manager went out of his way to remove the old battery, clean the terminals, and install the new battery. These guys are awesome!
Very professional, knowledgeableand friendly staff. The greeted me, tested my old battery to ensure it was defective and completed the transaction expeditiously. It was a pleasure doing business with them and I will definitely use them in the future.
The staff members were extremely helpful and friendly. Plus they have any type of battery that someone may need.
Locally owned and operated by a very nice, knowledgeable and friendly minded team. My family just moved to the area, and we are fortunate to have this near us - we will be shopping here!
Very knowledgeable staff. Friendly and efficient.
These guys are great! I use alot of cordless tools for work and I usually spend $75+ on a new battery, not any more- these guys take apart my battery and replace the cells inside with new ones, its like getting a new battery for a fraction of the price! I wish I knew about them years ago, I would have saved a ton of money. Definitely check them out.
Excellent service. My sons phone didnt hold its charge. Needed new battery (Verizon was not helpful even though phone is less than a year old). Bought battery online to get 10% off. Went and picked it up 30 min later.Working great!
Great service. They changed my iPhone 6s battery in 30 minutes.
Very friendly people and extremely professional work.
Proficient. New the product. Expedient service
Very happy with these guys, the battery in my car remote died and the dealer wanted $75 dollars to replace it. As soon as I walked in Eros asked how he could help me, I explained what I needed, he knew right away what battery I needed, opened the remote and replaced the battery in less than five minutes and I was on my way- all for alot less than the dealer wanted.
Lovely staff eager to wait on you whenever you go there, super helpful, fast, efficient and knowledgeable
I can’t give a higher rating based on that I have had only limited dealings with them but I would mention that the are an option to try for people in need of their services and products
Sales rep knew what I needed and made sure size was correct for my application
The cost of the battery was more Ethan double of online but I needed it immediately. The store justified the cost by saying that it was guaranteed fresh and fully charged. However, when I installed it, it took close to 4 hours to be fully charged and functioning. I was told it should be instant but clearly was not.
Very helpful staff. Ordered new battery online for Samsung galaxy 3. Received email within 15 minutes saying it was ready for pick up. However, when the assistant checked my phone, he found the charger port was the issue not the battery. He suggested a wall battery charger as an alternative to buying a new phone. I didnt want the expense of a new phone and the charger was a great solution. Plus it can charge camera batteries too ( one charger for all when traveling) I purchased the charger and chose to buy new phone battery anyway. Cheaper than buying a new phone.