user
Whittier Collision Center
12445 Lambert Rd, Whittier, CA 90606, United States
Appearance
Whittier Collision Center
Comments
Br
Review №1

I had brought my BMW here to get a rear fender and dented door repaired. What I was happy about was that they stayed on their quote price even though there was more work than expected. They had to do an extra step but they stayed true to the quote price..... The quote itself was reasonable and at the end of the day I couldnt even tell there was damage! Apparently they have computer matching paint. The blending was perfect and it has held up. Its been 2 years now.

J
Review №2

Best collision place ever. Has a rental car service on stock. Well I hope you and do the best for you compared to any other Collision place Ive ever going to in my life hope they make a couple more cuz theyre customer service at this one place is the best ever

Jh
Review №3

Really Bad service !!!Don’t ever come hereTony the owner and Orlando are really big Liers

Jo
Review №4

I came in and received an awesome quote from Tony who is a very down to earth person. I needed a bumper replacement and we had signed an agreement on a final price and negotiated I would bring in license plate lights to replace the already broken lights. Although we had agreed in person and spoken over the phone about it, when I came to pick up the car they said they already had changed the lights. I got charged an extra 75$ to change license plate lights, which so you guys now don’t cost more than 20$ and take less than 5 minutes to install. Lack of professionalism to add charges to a customer’s bill without their consent.

An
Review №5

Good service and I’m happy how my car looks now.

AR
Review №6

Awesome place.

Bi
Review №7

Very helpful. When I stopped in for a quote, they thoroughly took a look at my cars issues, and made some recommendations and a referral to a different shop based on what my car actually needed. They also helped do a really minor adjustment on the spot. Very nice customer service and honest answers.

jo
Review №8

Good Service.

Kn
Review №9

Brought my 01 Ford Ranger here and I was satisfied with the service. They are knowledgeable and willing to answer all your questions. I would recommend to my friends.

Jo
Review №10

I brought in my 2017 Ford Explorer for some damage done to the rear bumper. I informed Tony that this vehicle was our only family car and that we would be in a bind without it. He had me bring it in first thing on a Monday morning and had it ready for me by Friday afternoon of the same week. It came out great and I cant thank Tony and his crew enough. Thank you Whittier Collision for your hard work.

Ev
Review №11

Fantastic business! They did a great job and were extremely helpful. I would highly recommend this establishment.

Es
Review №12

Realy good customers service really honest .... thank you for your help Tony

Jo
Review №13

Update to my review:I am going to give them the benefit the doubt. Now that the situation became public the owner became involved and is motivated to resolve them at 100%. But now that they are prepared to fix all the issues, I havent been able to leave my van. Its a work van and I need it. If they fail to resolve I will be sure to advise. For now, Ill update review based to Tonys willingness to resolve this as best as possible.1 Star Original Review:Short version of my story1) Shop repaired my van from a front impact small fender bender:* took 2 weeks to repair l* fender didnt match rest of van* left passenger inner fender (underliner loose and tire wore it down* needed my van to work so we planned on repainting fender to match at another time while the inner fender was something that went unnoticed until recent2) Shop took in the same van for another incident this time rear end collision* shop helped me out with a rental for a week to bring my van in* van was at shop for 2.5 weeks before they decided they didnt want to repair the van* left me the bill for the van rental3) Van repaired elsewhere but now ready for them to fix their issues from the first collison:* Called them and explained what I needed fixed and was promised a returned call (1 week no answer back)* Called back and same gentleman acted as if he wasnt explained the situation the first time and again promised a call back (1 week no answer back)*Called again and was told that my part was there but the gentleman needed to talk to owner to coordinate with him as if owner were personally work in on my van (1.5 weeks no answer).So today I make my situation and experience known. Now that it is public lets see how this professional shop handles my issues. Will post update.

Vi
Review №14

Good place

Mi
Review №15

Grab a very good and clean job

Information
6 Photos
15 Comments
4.5 Rating
  • Address:12445 Lambert Rd, Whittier, CA 90606, United States
  • Site:http://whittiercollisioncenter.com/
  • Phone:+1 562-696-9600
Categories
  • Auto repair shop
Working hours
  • Monday:Closed
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–1PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Similar organizations