The service department quickly took care of my oil change and tire rotation. I was surprised that it was completed so quickly. Had I known they would complete it so quickly, I would have waited for my vehicle rather than drop it off. My past experience with other local service departments was much different. I would leave my vehicle with them early in the morning and it would be late in the afternoon before the task was completed. When it came time to make a new car purchase I kept this in mind. It impacted my decision to make my purchase with Pattersons. Im glad I did.

Dwayne Jackson went above and beyond. He was willing to go to the different centers and let me look at all of my options. We test drove vehicles from 2 different dealerships and he was patient with me. It was very hot and we were offered water at each centers. The finance manager was very efficient and got me out in time for the PeeWee Football game.

My son dropped his truck off with no questions asked and they called him when it was done. It was easy and so far so good! We will be back for the next service. Stran Smith recommended us to bring it there since my son goes to MSU, quick, easy, and good service. Thanks!

Your care of my vehicle has always been spot on and the customer service has always been courteous and informative. Thank you so much!

Excellent job by Stephen Garner! Found a vehicle for me and was able to work an excellent deal! I can highly recommend Patterson to folks that need an honest dealer with excellent service and mechanics.

My salesman, Brandon, was outstanding in all aspects, from the time I walked in that front door, until the time he handed my keys. I was very satisfied with the courtesy and the respect he showed me. Brandon was very knowledgeable in helping me navigate with all the gadgets on my new truck. I would recommend and encourage anyone looking for an automobile to consider buying from Patterson mile of cars. Brady was also instrumental in handling my finances on this truck. He was very patient and tolerated all my questions. He was very cordial and very thorough with final figure and explained my warranty very clear.

Always professionalism. Courtesy driver even took me to cafe for breakfast and picked me up when car was finished.

Patterson got me in quickly for an oil change and trip check when I had an emergency trip come up. They were able to complete the coolant change that was needed too within just a short wait. Real nice people to work with at this dealership!! Thanks!

We purchased our new 2021 GMC 2500 from Brandon and it was truly the best car buying experience. It was the fastest process and they were so all helpful and friendly.

Steve’s understanding of my wants and needs was a breath of fresh air. He listened to me and provided solutions that made sense. I highly recommend Steve for any of your transportation needs.

I went in for a transmission flush. The waiting room was comfortable and clean. Everyone was super nice, and I was finished sooner than I expected.

They took care of us when we had car trouble driving through town. We are now a proud owner of a new car that was delivered all the way to Amarillo!

When buying a car or truck, Steve Gardener is my go to guy. I know he will give me the best deal, the best care, the best service after the sale. Steve is one of the few people who goes way beyond just making a sale, he truly cares about you and treats you like youre a life time customer. What that says about him and the Patterson dealership is “Excellent Customer Service Before, Excellent Customer Service During, and Excellent Customer Service After” I highly recommend Steve Garner to any one thinking of purchasing a car or truck

Tyler Fritze was absolutely the best salesman I have ever encountered!!!! After I got the car he took his time walking me through all the bells and whistles on my GMC TERRAIN. I will highly recommend Patterson Auto Group to all my friends and family!!!

Always so courteous and fast. The estimate is always spot on.

Steve Garner was so nice, patient, encouraging, and helpful. I highly recommend him to anyone.

Awesome, to include very minimal wait time...

Mark Havens listened to what I needed and did his best to give it to me. As long as he is there and when if I need another car I will be back

Thank you for your help. James Garner helped us out as well

When you get to Pattersons, ask for Tyler Fritze! This was the best car buying experience I have had! Every one was friendly, honest and helpful!!

Every thing was great from drop off to pick up. The entire team was timely and efficient.

Did not feel welcomed to service department. All I wanted was my battery checked, cause it was dieing and they told me they couldnt get to it till Monday. Service guy had an attitude. Took it to Herb Easley and got a new battery in a couple of hours

Great service. Friendly staff. Good deal. Salesman David was very helpful.

Personal attention speaks volumes, and that is what I received from the Patterson GM team who made he purchase incredibly easy. Helped me get to the payments I wanted. Made getting out of my old lease and into the new one super simple. Fantastic experience!

My vehicle have only been maintained by Patterson gmc

Best dealership Ive worked with. They hardly ever (almost never) come back and tell you a bunch of things need fixing on your vehicle. I wish most GM dealers acted like Patterson

This is the fourth vehicle I have bought from Patterson Family of Dealerships and the fourth time I have used Bobby Nunn to help me make the purchase. Bobby gets the job done and is a pleasure to work with. Everybody at Pattersons treats you like a VIP and make the care buying experience a joy!

We set out to upgrade our vehicle. We stopped by Patterson GM and we were greeted by Daniel Bianchi. He was very friendly and knowledgeable of the vehicles. Daniel and his co-workers made the process as simple as could be. We arrived at the lot close to closing and just assumed we would have to come back to make final arrangements. Daniel and the staff of Patterson GM worked efficiently to help us close the deal and drive home in our new vehicle the same day. I would sincerely recommend meeting with Daniel and the other staff at Patterson GM for any future vehicle needs.

My wife and I drove from Oklahoma to Patterson Buick GMC Cadillac to look for a replacement vehicle. Upon arrival we were just walking around looking when a Salesman, Tyler, approached us and introduced himself. We discussed the situation and he was very knowledgeable and helpful. After picking out a few vehicles, he and the Staff were able to secure the purchase of a 2020 Buick Envision for us. It was a great experience to work with Tyler and the Staff, NO PRESSURE!!!! I would recommend everyone to at least visit their Dealership and give them a chance.Thanks Tyler and StaffCharles P.

I didnt feel pressured or obligated to buy anything. Great staff and super hospitable and most important it was just a great experience.

Keith Mcclure is usually my contact person. Hes alway courteous and professional. All other service reps are nice to work with as well. Shuttle service is quick and efficient.

Kudos to Mark Havens for providing us with excellent service and working with me and my darling wife on making us a great deal on our trade-in, and getting us the best deal on the purchase of our new 2021 GMC Acadia.

I have known Steve Garner almost 40 years in automobile sales. He is always professional, helpful, courteous and will bend over backwards to give you a deal that will be good for you. Our last purchase from him a 2020 Buick. Great buy, great SUV!

Great customers service

Professional staff. Always willing to assist in answering questions and concerns regarding my vehicle

Service was great. The only problem is the endless calls, texts and emails following to check on how we did. If I was Not satisfied, I would let you know.

Excellent no pressure buying experience.

When I think of buying a car, I think of Steve Gardener. I know he will give me the best deal, the best care, the best post service. What that says about him and the Patterson dealership is “Excellent Customer Service Before, Excellent Customer Service During, and Excellent Customer Service After” when it come to buying a car.

I have owned Cadillac’s for 8 years. I am from Wichita Falls but my family and I live in Houston. My parents still live in WF. I was home over Christmas and called the service department. Told them my rear DVD player stopped working. I knew my vehicle was under warranty. It was not purchased at Patterson’s as we live in Houston. It was purchased at a Sewell dealership there. I was close to going over my miles for my warranty and knew once we returned home the warranty would be void. Called the Patterson Cadillac service department and spoke with Keith. Explained what was going on, and I have never in my life experienced someone so rude when dealing with a luxury class vehicle. He said they would only diagnose the vehicle only if I planned on doing the repairs there. I said ok, can I bring the car in today? He asked when we were leaving town I explained after Christmas exact words “ma’am I can’t help you till after Christmas, you know how many people that actually buy their cars here I need to help?” I as so disappointed. Many years back when my husband was stationed overseas during Iraq, Patterson took such great of my car while I stayed with family family during my husbands deployment. Now, during the Christmas season, what has happened?? Never again Patterson. And for the record I called Sewell, they checked my mileage digitally and said that would take care of no problem even if I was over mileage when I got home. No problem. Moral of the story, if you are still reading, buy a car and give your business to someone else. Obviously Patterson has more than they know what to do with!!!

Robert and your whole staff are friendly, informative, and amazing.

Was not let down thank you Jimmy Lee maxwell and the Patterson auto team on my Brand new suv you all are awesome you told me you were going to work your magic and you did just that and my family thanks you will recommend you guys go check out this place they made dreams come true for my family 👍

Got right in and State inspection and other item done that were comin up.and finidhed

Everything was great. Keith did a great job of getting my truck scheduled and then serviced.Thanks,

Great service! Best car buying experience weve ever had!

Tamara Mcquiston was great got my truck in and out in no time

I had a good experience.

I always get in and out quickly when I come in for service.

I came in for the oil change/ tire rotation. I had a coupon. The service guy tried to sell me on some little extras that would of cost over $400. I came in for what I wanted. Nothing more. Plus they didn’t even rotate my tires!!

I like Pattersons because they are like family. I (we( have dealt with Pattersons for several years and know the salesman ell. They are all very courteous and friendly. Well done Pattersons.

We just bought a 2020 Cadillac XT6 from Patterson and received excellent customer care. We have bought several vehicles from this dealership and have always been happy with their customer care and professionalism.

They are always very courteous and efficient.

Like the dealership, but high pressure selling of extended warranty blows

Our vehicle had to have the motor replaced on warranty as it only has 77k miles on it, the process took longer than I expected but it got completed, it took a while to get the rental car approved through Hyundai but our car salesman was able to loan us a car for a week and I feel like that was above and beyond the call of service.

I had the most wonderful experience working with Patterson Buick GMC Cadillac. Brandon, the sales manager, helped me purchase a 2020 GMC Canyon SLE online and over the phone, and then had a driver deliver it to me 2 hours away the same day (free of charge). Unfortunately, I only had the truck for about a day before deciding I wasnt thrilled with the smaller truck and wanted my old Silverado back. I texted Brandon and he arranged for me to come get my old truck. I met him at the dealership at 7 pm on a Sunday night and we made the easy swap. Cannot recommend this dealership enough if you want affordable pricing, integrity in selling, and high customer service, this is the place to go.

I took my truck in for the first oil change, they got right on it so I waited in the waiting room.

So my 02 Ford Taurus finally hit a bump that it couldn’t overcome, and Steve Gardner was the guy I contacted. He got me in within 24 hours and guided me through the process of getting my first car. Couldn’t thank him enough! Patterson knows how to serve their customers

My service rep, Keith Mcclure at Patterson Auto Center is always spot on with the maintenance my Impala needs. He is very thorough, professional and pleasant to deal with. Thank You Keith.

Thank you Mark Havens for a great experience buying my new Sierra 1500 pickup. I went in knowing what I wanted, and I didnt have to worry about getting a good deal. I truly appreciate you!!

Purchasing a new Buick Enclave with Patterson Auto Group was a very pleasant experience. Brandon Hay was very helpful, explaining the features of the new Enclave and locating the exact color and model that I wanted. The process of purchasing the vehicle was very efficient.

This is not our first car purchase from Steve Garner. He is exceptional in helping you find the vehicle that you are looking for, by staying in check with what you finding with each vehicle you try. He is patient and very kind. Customer service is always exceptional from Sales to Service. Everyone you run into professional, courteous, and classy. Thank you all so much!

Brandon Hay is exceptional at salesmanship, meaning he listens and responds. Really quickly, he found me exactly what I was looking for at exactly the price I wanted to spend. He was patient, never pushy. He knew what my expectations and objective were in buying a new truck, and made that his priority. Now Im in disbelief at the awesomeness of the truck he put me in. I could not be happier.

Tim Howell is more than a salesman. He is a friend that you want at a dealership. He’s not one to scam anyone and just wants his “family” and “friends” happy!

We have purchased numerous vehicles from Pattersons and the last several years it has been Brandon Hay who has made sure that everything went smoothly. We are very pleased and would highly recommend him as he tries his best to be helpful without the pushy salesman attitude. After the sale, Keith McClure and the rest of the folks in service will treat you like royalty.

This place is the tops at Steve Garner GMC best cells and I believe they have their he can handle it all

Great staff and easy to work with!

Mr. Robert Goins should be given a raise for what he does.

Just bought a 2018 GMC Sierra 1500. Steve Garner was who worked with me on the purchase. He was extremely helpful and made the whole experience fun and easy. I had called Steve before going and told him what I was wanting, he did a lot of preliminary work before I got there and had a selection of trucks ready to show me. If you are interested in buying a new truck, call Steve at Pattersons. And, yes Im very pleased with the truck.

Everyone I talked to at Patterson’s was absolutely fantastic. Awesome people to work with, Steve was my salesman couldn’t of asked for a better person to buy a vehicle from. Would recommend this place to anyone!

Bought a 2019 GMC Sierra Denali from Brandon Hay today. The process was extremely easy and Brandon was very professional. Brandon was very knowledgeable on the truck and had everything set up on the truck for me. I highly recommend this dealership and Brandon Hay. Heck, I think Brandon deserves raise cause there is no way he is he gets paid what he’s worth!!! I’ll be back to buy another vehicle from him.

Patterson is the best dealer I have ever dealt with. Great pricing, no b/s and fast. Steve Garner gets my vote for salesman of the year. He is very knowledgeable and a great guy. Give these guys a chance at your business. And the dealer, Harry Patterson, is a real patriot and huge supporter of vets and their families. That great big American flag is flying over ALL of his dealerships for a reason!! Thanks to everyone at Patterson for a super experience!!

We were greeted nicely and treated with respect.

Steve Garner helped me get the truck I wanted!! He made the process easy. Went over everything about the truck before I drove off the lot!! Great Service!!!

Jacob Watson was a great help in finding my new truck! He was a stand up guy and really helped find me what was affordable. Never once did he try to sell me something out of my range. Fantastic salesman, go check him out!

Job well done!!!

As usual, Mark did a great job and made me a great deal! I wouldn’t shop anywhere else! Thank you, Patterson’s!

Worked with Patterson salesmen Jay, Kevin and Dylan. All worked with me and my wife to make the buying process for my new 2019 Buick Encore very pleasureful and stress-free. Id recommend any of these gentleman.

My family has been buying cars from Patterson Auto Center for almost 30 years. Steve Garner is like a friend of the family. We wont buy a car from anyone else. I moved to Oklahoma City 14 years ago and still return to Steve and Patterson in Wichita Falls for my cars because of the service they give. With Steve what you see is what you get. He wont mislead you or try to pull a fast one just to sell a car. Great experience.

Great experience

Im not sure if its possible, but all Cadillac dealerships nationwide need to consider paying Harvey Johnson to conduct trainings on how to become an amazing salesman. Mr. Johnson somehow met every proposal I pitch to get my business. Not only is his customer service second to none, he know every dog-gone thing about the vehicles he is trying to sell. Although, I live in Lawton, OK. About 5 minutes away from another Cadillac dealership, it was a no brainier to take my business to Pattersons Cadillac. Definitely easier on my wallet!!!

Bobby Nunn was absolutely wonderful. And Nikki Green was an absolute angel. I never thought I would ever be able to buy a brand new car and the both of them working together was a true God Send. Thank you Thank You Also Daniel was very very good in helping me set up my car.

Steve did a great job helping me find the perfect car at the perfect price. The Cadillac CTS drives like a dream. It gets great gas mileage, is very comfortable, and extremely sporty. The entire staff at Patterson was wonderful to deal with, especially Steve. I would recommend Steve to everyone considering buying a vehicle. A+

Loved working with Stephen who made me feel at home among family. The service was quick and satisfying.

Keith McClure has always done a fantastic job for me and this visit was no exception! my three issues all were addressed and fixed in a timely manner, as Keith understood that my other vehicle is in the Patterson Body Shop and I needed this truck back asap because it is our only form of transportation we have until our Sorento is finished.Thanks Keith!!!

Working with Steve Garner was absolutely the best car buying experience we have ever had. He was very knowledgeable on every type of vehicle we drove and was very low pressure and accommodating. We will definitely use him in the future and would highly recommend him if you are considering a new car or used car purchase. All in all an awesome experience thank you Steve

There was a different service guy there when I purchased my car. I have had nothing but trouble with my car since I bought it starting with the 1st 2 weeks the transmission went out, they broke my windshield, i kept asking about the squeaky brakes and he had told me that they were just done but they werent. I didnt check the heater when i bought it and of course it has an issue and doesnt work right. My ac isnt working right and then it kept running out of oil and now it has this constant knocking sound that they keep telling me is normal, and I know it isnt suppose to knock like that. You can clearly tell by my tail pipe that the oil was coming out of it due to the black soot on it. I fell like they put stop leak in it and that is so unacceptable. Then they put green paint on my oil cap, not real sure why. The service guy now made me feel like he didnt believe me. He is very rude. When I said something about having issues with my car from the get go he told me that they dont have a crystal ball so I just need to deal with it. My tire sensors all went out and besides that now I am having to get new struts and because they are out also. I have had this car just barely a year and it suppose to last me the rest of my life. I paid 10000.00 cash for this vehicle and have had issue after issue and I cant afford to keep paying these bills to get it fixed because of course the problems i am having are not covered by the warranty I purchased. I cant afford payments on a new vehicle that is why I borrowed from my 401 to get this car. I have nothing but problems with it since I bought. I am so unhappy with Pattersons and the service department. I feel like they took advantage of me and my money and now they just dont care because they got theres and thats all that matters to them!!! I AM A VERY UNHAPPY CUSTOMER!!!

It was quick and good

Started car shopping at Mercedes and met Kendrick Jones. Very professional, personable, and knowledgeable! Didnt find our car there so moved to their GM division. Kendrick was still able to help us out. Found our car online at another dealership, Kendrick met our target price, and had that car brought to Wichita the next day. Our overall experience at Patterson was exceptional...we would definitely go back to Patterson and buy from Kendrick again.

Purchased my 2015 GMC 2500HD from Tyler Cameron, at the Hyundai showroom. Have known Tyler & the Sales Manger for a few years. So, I decided to shop for my new truck with them. Emailed Tyler a build sheet from the GMC website, on Wednesday, of the truck I wanted. There were certain options I wanted on my truck. Received phone call on Friday to come in on Saturday, and discuss purchasing a truck. Was shown the specs on a truck, that was at another dealership. Went for a test drive in a truck that was on the lot, to check out the interior and features on a GMC truck. Came back from test drive and Tyler had found a truck with more options at a very little higher price. The truck was more than expected, bought the truck. Truck arrived at Pattersons, there were three options that had to be dealer installed. It only took 2 days to have the options installed. Took delivery of my new truck on Thursday. Tyler has been in contact with me, since purchasing my truck to make sure everything is going well. Couldnt ask for better service from a salesman. Am recommending Tyler to all the people I hear are interested in purchasing a vehicle.

We had planned on buying a preowned vehicle but the new cars were a better deal. Mark Havens was very knowledgeable about all the cars on the lot, didn’t pressure us into anything and got us the best deal for our money. Very happy with our experience at Patterson GM

Best car dealership service we have seen in a while! We had a great experience with the whole Patterson Business. Brandon at the Cadillac department was extremely helpful, and he made our car shopping experience amazing, so easy and painless. We will definitely deal with them again in the future!

Brandon Hay is so easy to work with. He is fair and puts no pressure on you. He absolutely will work for the best deal for you. I highly recommend him.

Good experience

Got my XT5 serviced twice since I got it and didn’t have ale long at all. Also Robert is the best Service advisor for GMC

Sales Mark Havens is the best. Mark makes buying a new car a great experience. The finance guy Brady was very helpful with the extended warranty. Patterson is my place to buy cars from now on.

First time buyers with Patterson GM and Brandon Hay was great once I returned his email. Whole deal was completed online as I dislike spending time at the dealership. All we came to the dealership for was to sign the papers. Brandon made the process smooth and painless. Thanks Brandon and Patterson, we are loving our 2017 Sierra 1500 Elevation.DW

Very professional staff

We randomly stopped to look at a vehicle to get an idea of what I wanted to buy in the next couple of months and ended up buying one within a week. Brandon Hay and the finance manager were great to deal with and we will definitely use them again!

My credit was shot but these guys were able to get me approved when others couldnt. Just drove off in a beautiful 2010 Z-71 4x4 with only 30k miles on it thanks to Kendrick and the rest of the sales team. Awesome!

I have conducted business for my autos with Steve Garner of Patterson Buick for many years. He has always show us the most professional manner of conducting business, always represented the product exactly as it should be, and always has options available to help you make up your mind. We have had three Buck Enclaves with Steve and Patterson, we have always been very satisfied with the sales force and the product.

We just purchased a 2019 Buick Encore, Mark Havens just made our experience awesome! He just made it happen ! Great Guy! We love our new Buick!! Thank you Mark! God bless!