Everyone is very friendly. The service is excellent. I would highly recommend K Bond Jewelry.
I could not be happier with how my wedding set looks. I even did a dance! They are even more sparkly then they were brand new. Also, if you are looking to buy diamonds, this is the place to do it. We hunted high and low for my wedding rings and never did find exactly what I was looking for. Kenny has done repairs on necklaces and bracelets for me before at the former location in the mall but the current location is flooded with natural light and your eyes immediately go to all the shiny things. I found the exact thing I was looking for way back when and if I ever upgrade, I know where Im going!
After a mediocre experience elsewhere, I was scared to drop my ring off with another jeweler. Kenny took his his time to explain what exactly was wrong and how he was going to fix it. To say I am pleased with their service is an understatement! My ring looks brand new and they have a customer for life! Highly recommend!!!
Have been in the shop a few times over the years; at the old location and the new. Kenny has always been very helpful.
I am so pleased with the craftsmanship of Kbond. My ring was “upsized” with perfection and looks absolutely beautiful. Thank you for the prompt, professional, friendly service. I will never use anyone else :)
I was told by another place in Lawton my watch could not be fixed. Took it to K Bond and was told they would send it to there watch repairman and see. They called and side he can fix it. The staff was aways nice on the phone or in person. Its been about two months now and then watch is working fine..
Friendly service. Honest pricing, told to you UPFRONT. It’s clear that the customer is in charge at this store. Kenny, the owner, is the friendliest and nicest guy, even for “demanding” and “picky” customers, such as myself. He fixed my fiancé’s engangement ring when it broke, and he serviced my Rolex too.Communication is never a problem. This is a place where customer service isn’t just a motto, but a way of life.Good prices too.I’ll never use any other jewelry store.
Great customer service when I went in needing help replacing a watch battery. I will go back for more business.
My fiancé went to a few places to find a jeweler to custom design my engagement ring before deciding on K Bond. I’m so glad he got the ring done here. It’s so beautiful and I love it so much! Their jewelers and staff were so attentive and helpful each time we visited. They are also not out to price gouge at all. Fair price for amazing work!
Have taken my jewelry to Kenny Bond for years. He is professional and cordial and very trustworthy. I would recommend him for all your jewelry needs!
I have used K Bond Jewelers for multiple occasions. They are extremely friendly, knowledgeable, and do fantastic work! Recently I noticed my wedding ring snagging on some of my clothes, so I took it in planning to leave it and pick it up later. Kenny advised I had some loose prongs and fixed them on the spot.... all at no charge!!! They are the BEST! Would recommend to anyone looking for a wonderful jeweler.
I am beyond blown away with the customer service of K Bond Jewelers. I needed the prongs repaired on the center stone of my wedding ring and I also wanted to have my soldered bands comfort fitted on the bottom. When I originally dropped my ring off and was guaranteed a five day turnaround which I had no issues with but due to some work issues I needed to leave a few days earlier than expected.. I called K Bond and the owner heard my situation and said he’d have my ring done in a few hours with no extra charge. Barely 30 mins later I got another call saying my ring was ready for pickup. I am super impressed by the workmanship, hospitality, and professionalism of K Bond Jewelers and I recommend it to anyone out there needing a jewelry repair and as a jeweler in general. Thank you K Bond! -Bernadette
I visited K Bond after being unsatisfied with two other jewelry stores in town. I was hooked from the first visit. A pin in my watch band had broken and I brought it in for service - they fixed it on the spot and didnt charge me anything.We came back over the years for all of our jewelry repairs, sizing, watch batteries, etc. On each visit my wifes wedding ring was treated to a steam treatment making it look sparkling new. Ken and his family go the extra mile to take care of customers and they price everything fairly. Their business model is to take care of their customers and the customers will come back. We always will come back, we feel like family there and they have our trust.
I have use K Bond for years. They have always been so kind and patient. They have sized my rings, repaired necklaces, replaced stones and had it done in a timely manner. Kenny suggested replacing the post on my diamond earrings with a different kind that locks into place so that I would not have to worry about them accidentally coming off. I never knew this was an option. I love supporting local small businesses rather than big chain stores. You can trust them to take care of your needs. I would recommend K bond to anyone.
I have lived in WF for about two years and have visited K Bond on multiple occasions...usually for battery replacements and watch sizing. Not only is the staff friendly and courteous, they do fantastic work. Moreover, the owner is extraordinarily nice and, since he knows I am in the military, goes out of his way to take care of me (and my family). On more than one occasion, he has even refused to charge me for his service. All around great local business run by a great family.
Kenny and his family are awesome! My daughter lost one of the baguette stones in this ring in San Diego. I brought it home from a visit and asked Brandon at K Bond about a repair. Kenny repaired the setting and replaced the stone within a few days, during the busy holiday shopping season, at a very reasonable price. Highly recommend!
Ive had my mothers ring for 18 years and I recently lost one of the birthstones in it. Not only was the price very reasonable to have it replaced, when I went to pick my ring up it was cleaned and polished. I forgot how beautiful the ring was. Absolutely stunning!!! They did a fantastic job!!.
Have been going here for years and they are super skilled and extremely nice. Highly recommended!
Very quick and excellent repair. Very polite and helpful customer service.
Excellent customer service. Always a professional and friendly atmosphere. This group is genuine, and doesnt scheme to get your business or your money. Definitely my preferred jeweler in Wichita Falls.
These guys are the best in the business and the best in customer service!! Highly recommend.
Came in today with my wife. The lady who helped us had more attention for her colleague who was helping other customers. She looked all the time besides us. We had to repeat every question. Really annoying. Zero customer service. We went to Nacols where we bought a 6000$ diamond ring.
Excellent craftsmanship and customer service. Ive used their services for 25+ years and never disappointed!
These guys are awesome, good customer service. Went in to have my watch repaired, the spring bar broke. I dropped it off and received a call from them less than 2 hours from the time I left. I highly recommend this store to anyone who needs jewelry repaired.
Had great service this past weekend while in town visiting family! Not only found a great silicon ring replacement for the rig I lost at the lake, but also found another ring even better than my original wedding band for a better price! Highly recommend their services to all!
I called and talked to Kenny about a gold ring I have. It was made years ago and was never marked. I asked him if he could acid test it and mark it whatever it is. He said yes..bring it in and I will take a look at it. Well, I went by there after work a week later and he said, oh, I dont have any acid...Ill have to order some. I left thinking that info would have been better before I wasted my time coming up here! I waited two weeks and returned and he still didnt have the acid... He said give me your phone number and I will call you when I get the acid in. Its been 3 weeks and still no phone call. My wife lost her wedding ring and we are looking to have another made but it wont be from here. I wont return to this store! Bad customer service!
We recently stopped in to looking for a specific item for Christmas and they did not have what we were looking for. Talked about the necklace and what we wanted and they said they could make it. It was Saturday before Christmas and they were not sure if they could have it ready on Monday or not - that was Christmas Eve. Received a call about 11 am on Monday and said it was ready. Went to pick it up and they asked if I wanted it wrapped and I said no. Then Sarah said too bad, I am wrapping it for you anyway. Such wonderful customer service and the necklace was just as ordered. You will not be disappointed if you shop here.
Great jewelry store. They were very helpful, personable, and flexible. Very honest people here. I went for an engagement ring, they customized it to exactly what I wanted, then they match my budget. Highly recommended.
Really friendly service and very helpful, prices were very fair also
Prompt service; courteous employees. Very reasonable prices.
Awesome workmanship and service, and the nicest people. I came in with a watch that needed service and they helped me out immediately and the watch works perfectly now. High recommendation!
Perfect 👍 As Always ❤️ Keep On Trumpin
My engagement ring turned out so beautifully and lots of time and attention was spent with us to make sure we were happy with our experience. Top-notch.
Great jeweler. I would highly recommend.
Fantastic workmanship. Excellent Family owned Business. I would highly recommend them to everyone.
Went straight in needing a watch battery replaced. 10 minutes and $10 later I was done! No scratches no blemishes. Highly recommend!!!
Visited this store thrice. The first was for watch sizing. The guy working there tried to rush me as I handled my delicate timepiece. It may not be valuable to him, but my $1000+ watch is valuable to me. The second was for a crystal replacement. I was quoted one week; 3 weeks later still no watch. I went there to request it back to take it elsewhere, it was not even at the store! What kind of expert jewelry repair store cannot replace a crown. The last straw was when I had a necklace resized. A few months later, the soldering came apart. When I took it back and mentioned it, they wanted to charge me to repair their faulty work. I suppose with the base and volume of young airman, they care about volume of customers versus returning customers, but I definitely learned my lesson. More power to those who had good luck. I will never spend a cent there again!
Fabulous service. Wonderful craftsmanship. I will have them create additional jewelry for me in the future.
Dropped my brand new tanzanite ring off because I was skeptical to taking it to a large company . It was too big and I need it sized . This small family owned shop took care of my ring and I knew it was in good hands as soon as I walked in. They knew how to care for tanzanite and when I got it back my ring fit perfectly, and was shiny as ever . He even offered to check and clean my ring once a month for free . I will be bringing jewelry here in the near future! Highly recommended ! Very personable people . Thank you for taking care of my ring !
Excellent service from a professional and polite family. Their new location is state of the art and beautiful inside.
Braeden and Kenny are the only people I trust with diamonds. I recently proposed and they helped me tremendously. Not only did I save money, but I felt extremely comfortable throughout the entire process. Truly thankful for their help. I highly recommend them to anyone that needs help with a ring or any other piece of jewelry.
Not only is Kenny and his staff VERY skillful and patient with their work, Kenny is such a friendly and kind man! I wouldnt take my jewelry anywhere else! I am more than satisfied every time I pick up my worked on jewelry.
Only place we know of that works on Seiko watches. And they do a great job.
I think this is a pretty rare find in a mall setting. Its a family business and looks like it when you walk in. I called ahead and went in to get a second opinion on a diamond I had purchased online. I had been shopping at Robbins Brothers and the salesman there insisted that my diamond was not what was represented on the corresponding GIA report, and kept trying to sell me on their diamonds. I asked the gentleman at K Bond his opinion, and he went out of his way to educate me on how online diamond sales work and reassured me that my diamond was exactly what I paid for and that the report was valid.He was honest and genuine from the very start and never talked down to me or tried to sell me on any of his diamonds. If I were to ever need further advice or be in the market for jewelry, Z Bond would be my first stop. Couldnt have been happier with the service.
Reasonable prices and great service! Highly recommend
Very helpful and friendly staff. The owner is very knowledgeable and we were to have a watch repaired while we shopped in the mall.
Have used K Bond many times, Kenny is the BEST. Family owned and run. wont do business anywhere else.
Ive had the pleasure of working with this family-run business multiple times over the last couple of years. Theyve sourced diamonds for me, designed and created a ring for me, and done simple things like resizing and reshaping a ring.Weve since moved away from WF, but I go to the trouble of mailing my jewelry to K Bond whenever it needs care. Theyre the only ones I trust with my jewelry.
Highest quality products, workmanship, & very knowledgeable staff.
Great People To Do Business With 😀
Excellent customer service.
By far the best in the business in Wichita Falls