Seem to be fair and honest. Would probably purchase a vehicle from them.
The salesman was very nice and answered all our questions. I would tell anyone to stop by, if they need a vehicle. Debbie
Worst experiences and cars in my lifedo not buy a car from this guy unless youre wanting to take him to court like Im fixing to do
This is by far the best car dealership that I have dealt with!! Thank you family motors!!
Friendly and easy staff to work with. Warren does make you feel like Family, I have purchased 3 cars from them and will continue to give them my business
The salesman was wonderful I was very satisfied with how he handled the transaction in getting me in the car I was interested in
Very easy to get financed. Quick service also.
Absolutely amazing. Quick process and not at all aggravating. Their terms were fantastic, completely pleased!
0 stars dont ever buy or lease from them! Vehicle breaks down and they turn around and sell it from under you! Nothing but a scammer now I see why he had to pay off 30 grand and was in the newspaper. Save your headache and time and do your research!
I had an amazing experience. I spoke with Warren several times on the phone about a car. He was patient and answered all of my questions. In person, he was very down to earth and both him and Xavier were respectful and courteous. Even my friend was impressed! Im looking forward to this journey together!
What an awesome experience. Never thought buying a car could be this easy and fun. Got a great car at a really nice price. Turned out to be a great Saturday. I highly recommend Family motors for your next vehicle purchase
I went into Family Motors not expecting to leave after having the most down to earth and great experience, Ever, the guys are awesome. Warren is tremendous and Xavier is excellent. Thanks getting me rolling and being real people.
My wife and i just bought a truck from them i was able to walk in with what i had in my pocket got put in something nice. The guys were very nice and polite had great conversation while drawing up the paper work .He even showed me everything he had done to the truck prior to me buying it.He was also amazing and patient with my 2 yr old son i would recommend going there to anyone and will be going back next time im looking for a car.just and all around amazing experience.
I was really impressed how fast they were. The salesman was well groomed and very friendly! The Manager Warren nice as nice can be very helpful explained everything in laymen terms. Overall they have earned my business from here on out !!!
Just bought our 2nd vehicle from here! As expected an awesome experience! Love the new to us truck and so very happy with the staff. They are very friendly and accommodating! 08/30/2020. We had an unforeseeable issue with our vehicle. Warren jumped on it right away. They had to keep our car for a week. When I went to make my payment he reduced it for the week he had our Truck. I have never seen a car dealer that stands by what he sells and his customers like Warren! Family motors is the best!
Favorite place to shop for cars. The guys are always great. Ive been with this company for about 1 years and a half. Definitely will keep doing business here.
I was late on my payment do to not being able to work because of medical reasons. Im currently waiting on my medical emergency leave pay. I was at the hospital all day yesterday having medical test and procedures done. Since I was unable to get a hold of them before they closed yesterday they came and repossessed my truck that I have been paying on for the last 16 months. I am very displeased and very irrate with this local dealership here in Wichita, KS. First off I guess Ive been leasing my truck for the past 16 months and still have another 7 or 8 months left on my lease before I can buy and own the truck for an additional $5,000. Thought you could only lease a vehicle if it was less then 4 years old and has under 48,000 miles on it. Thats what the law said when I looked it up and consulted an attorney. My truck is a 2002 and had 148,000 miles on it. Something doesnt smell right!!!!!
Great place to get a used car! Theyve done a great job with my wife on 2 cars now. Low prices & great monthly payments all based on your income.You simply can not go wrong buying from Family Motors.
Dont know wasnt there.
❤Highly recommended! Ive been with Family Motors for 3 years and they are amazing! Very family friendly, easy to work with, excellent customer service, and they provide various options to fit your familys needs. A great place to do business and a perfect start in a new car. ❤
Warren did a great job explaining everything and was not pushy! I hope to continue having great experiences with you☺ -Kathy
Bought my own car today and the salesman was very helpful and didnt BS around. Very satisfied with the customer Service Provided. Highly Recommended.
Bought a car from them and within two weeks of having it a ton of stuff started going wrong with it. Warren refused to fix anything until it finally broke down completely. They had the vehicle for almost three weeks and continued to lie about fixing it. They would not contact us until the payment was due, and now they decide to work on the car.
Very quick and painless .. got into a great vehicle with little down and low monthly payments
Working in Motor Vehicle Dept I don’t really want to spend my time off dealing with vehicles. Family motors made it go fast and understood and worked with us to help it all go smoothly.
Warren is awesome ..takes good care of his customers!!! Great business...
Great sales people really like doing business with family motors
Every nice experience Thank you to the Family Motors team.
Very friendly & honest. They refuse to put you in a car you cant afford or that has issues. They have great pride in the vehicles they sell & stand behind them 100%
Great customer service. Highly recommended
I love family motors! They leased me a car when I couldnt get a car anywhere else. I love leasing because I have a policy to help me when I have work done and free rental cars. They are nice and treat me with respect.
I have purchased 4 vehicles from Family Motors. They are reliable in making repairs, and finding the type year and model that i was looking for. I highly recommend anyone to visit and purchase from them
Great place to buy a vehicle. They always take care of you just like family
I love how friendly they are they helped a lot
Dont go to this place! They dont take care of their cars. And it depends on your reference. If there is someone on there reference that they have problems with you will not get a car cuz you have them on your reference or you know them personally. Warren Goode I hope you sleep good at night God doesnt like ugly!
Bought our car 3 yrs ago, and our truck 2 yrs ago. Every time we are in there, we are feel like family. Our payments were set for every two weeks, so we have been in the office many times. Great honest people to work with.
Very friendly staff willing to do whatever they can to get you the car you want
I love Family Motors. I would send everyone there, because they are great people to work with. Keep up the good work
Terrible terrible place they sold me a car bet the wheel fell off after just a couple minutes of driving and now dont want to refund me or get my replacement ready Im very upset my family could have died in that accident
Great customer service - very understanding
Guess its good I some what work there
Called to get some info since Im wanting to purchase a vehicle and the guy that answered the phone all he did was been rude and hang up on me. Awful place would never recommend it
Staff is friendly however im starting to feel is was just to get me to but a vehicle and Im very disappointed the vehicle I had gotten needed to be returned after it had repeatedly had the same issue and stalled in traffic to the point I was almost was hit. Was told a manager would call about returning my down payment however 3 days and still waiting. Very sad cause I really liked the sales staff and was very excited initially about my vehicle. Hope they make this right. Will edit review if situation is made right.
They are very understanding when it comes to making it easy to buy a car from them.
Simply outstanding, Warren and staff explained everything great. Looking forward to our business together.
Always nice to come in here. These guys are like family and they take care of me. John is my favorite though
Great customer service, always friendly and eager to make things right. Very pleased.
Love the friendly staff and they always make customers happy and feel like family.
Family owned car lot. They have financing for just about anyone.
Great customer service at Family Motors. Not pushy at all and just great overall experience!
Everyone is patient, helpful, friendly, willing to work to get you in a car that works with your budget. Love everyone at family motors
Horrible place. Has been sued for selling vehicles that were placed on a recall list. Prices are to absorbing and the mechanic is not licensed.
You are a nice person to deal with. You have helped us as much as you can with 2 cars
5 star treatment. I really appreciate Tom, he was very helpful and kind to us.
You are good people who do more than just sell cars, you treat people right.
The staff here are very helpful and friendly. Very first service
Love my new car thanks family motors
Friendly staff & decent prices. I am buying my second car through them on a lease program.
Very bad service. Could never get repairs done. They lie on contracts and over price leased cars greater than allowed by the state. Thanks to some research i found by a local news channel, ive learned that they were just sued for doing this. Mis leading contracts breach of contracts and over priced leasing terms. Free rental cars are a lie. And if you ever did manage to get one its 30 years old falling apart with No air conditioning. I wouldnt recommend anyone buy here.
Have always had excellent service, easy to work with if I ever have a problem.
I love family motors they have reasonable pricing and quality cars.
I would not refer anyone to them. they have rude staff members mechanic kept saying nothing was wrong with my car when he drove it 10 to 15 min that not long enough. my car jerks when it driven for longer then that. now car been in shop they are charging me for rental well the rental broke down now im being charged the tow gas for it plus my car. put me and my kids walking. They walk away from you or come up with excuses not to listen and care about what happens all they care about is charging people money. Not u in a reliable vehicles. My car been in shop since november 16 2016 still in there rental broke down November 19 2016 im being charged alot of money. Here we have no vehicle to get around. Here it is November 25 2016 and no calls or anything school be back in monday. They were suppose to fix my car in nov they didnt fix it same issue a few months later. Now they wont help me on fixing or another car. I dont have 1,800 for transmission they were suppose to fix. They told me they knew my car needed a new transmission. If u knew why not rebuild or put another one in. Not just put switches in it. If they were all new parts in my car in nov i wouldnt have problems 5 months later. Now they are rude to me and wont help me and my kids with another car. I cant drive this car i dont have the money to fix what they was suppose to fix in nov.
Everyone was fun and nice and friendly. Im glad we came here to get a car
I have been a customer there for over 10 years and am very satisfied with the quality of service and all the vehicles I have purchased there. Thank you for all the help and assistance over the years.
Terrible had car problems and they wouldnt fix the problems like I paid them to do .really upsetting Warren is terrible and a liar but let me give a shout out to Xavier excellent person and hinest hey look me up on Facebook
Friendly and honest people
I appriciate everything family motors has done for me
Debbie & fred are amazing!!
5 stars for the excellent service!
Best place and very friendly
They tell you one thing and then dont tell you what they are really up to until paperwork.
Awesome job
Not the best in customer service or vehicle this place takes advantage of people attempting to rebuild
They are very rude and unproffessional.
Awesome service, outstanding people
They are amazing.
Extremely helpful
Super RUDE
I havent had a single problem and its been about three years since I leased my vehicle.
Theresa was very prompt & professional.
Very friendly people
Friendly