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Monkey Bytes Computer Repair
853 N West St, Wichita, KS 67203, United States
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Monkey Bytes Computer Repair
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Ma
Review №1

Matt did an excellent job of making my laptop run like new. He fixed parts that other repair shops were not capable of correcting. Prompt, listens well, VERY REASONABLE PRICES. I recommend Matt without hesitation. Thank you Matt; my laptop is working as advertised!!!

Ch
Review №2

Monkey Byte is the best place to go for computer work in the area. Hands down. Matt is quick, professional, friendly, and knows what he is doing.I went to Monkey Byte to help with a new PC - I bought the parts and asked MB to build it for me. For a realistic price (oppose to the competition which is charging triple the price), Matt put together my PC in a timely manner and it works flawlessly.Matt was super communicative, answered all my emails in a timely manner, and did a wonderful job.If youre in Wichita and need something computer related - you go to Monkey Bytes. Period.

06
Review №3

Literally the easiest/fastest customer service I’ve ever received. Was in and out within 5 minutes and the gentleman was very respectful and mannered. Will be returning for everything else technology related

B
Review №4

Best place in town for computer repair, hands down!Price is right, quality of work is fantastic, and they havent turned my laptop over to the FBI yet, Bonus!Plus they have cute little teddy bears behind the counter and Im not even talking about the owner!Go give them a try the next time you need a hard drive replaced, gaming pc built, or your PC is loaded with viruses from visiting those, uh, sites.....you wont be disappointed!

Je
Review №5

Not a fan. Took my laptop in, got it back in a week and spent around two hundred. The next day the issue was back so took it back in. After 3 weeks got it back and it worked fine for a couple days then the issue was worse. Sent a text and received a couple responses and then communication ended.

De
Review №6

Wouldn’t take my computer anywhere else!! Monkey Bytes knows their stuff!!! Very reliable!!!

Ju
Review №7

Monkey Bytes was wonderful. He fixed my computer in less than 15 minutes.

Ma
Review №8

Good help fast.

le
Review №9

Giving it three stars because Ive worked with Monkey Bytes a few times and theyve been professional, courteous, and skilled in the past. Ive been happy to give them my business. This most recent time, I had a fairly easy ask (update) and it went past the time limit (5-7 business days). I had to be the one to keep up contact just to figure out what was going on. Then I was told to continue communication with text -- I did so and then called them when I didnt hear anything. Was told that they didnt receive a text. Then it took and additional day on top of that. Nearly two weeks for what should have been a week max to do a computer update (that ended up being a simple reinstall). The cherry on top was that the guy I interacted with both times was aloof and condescending. I get that people in the IT industry pride themselves on not liking people, but it was like he wasnt even trying. Im hoping this was a one-off and that things are good in the future.

El
Review №10

Left my laptop there and over three days passed before anyone called. Extremely slow service and incredibly rude clerk upon pick up.

Ai
Review №11

I took a pair of Beats headphones to get repaired in August and was told it would be $40 after they fixed them. I would have liked to have known the cost beforehand, but no big deal. The hours that they are open are the times that I work and they are not open during the weekend so I honestly forgot about it and did not pick them up till six months later. A courtesy call to remind me what have been nice but I never received it. When I picked them up I was charged $65 which was $25 more than I was quoted and when I asked why he said he told me he had to replace a part and that they sat at his shop for almost a year. I will never go back.

Br
Review №12

Took care of my locked up losing data terror! A great guy to do business with and listens to customers close enough to laugh at the right places.

Mi
Review №13

Very helpful & professional would definitely recommend.....

Ja
Review №14

Professional and quick! Also extremely reasonable prices compared to other competitors in town. Would recommend to anyone. Had laptop screen replaced for half the price other businesses quoted.

B.
Review №15

The technician that helped me was very honest and knowledgable. I couldnt get my desktop to show up and he helped me for free!!!! I will definitly go back to this store next computer issue I have.

Ch
Review №16

Very good service. I took my computer in because it would not boot up. It had a ton of corruption on it. Matt got it cleaned up and working great. He even put on a free version of Office and Virus protection that he himself uses for no extra charge. Very reasonable and fast.

My
Review №17

I finally took back my $500 Mistake. He built me a computer. The hardware is top of the line. The software that he installed never has opened right. He gave me no boot disk. It’s a $500 piece of furniture that basically holds the floor down. My other laptop never did get fixed right either. I have spent about $700 with this guy just to get ripped off. Very Poor business man.

Za
Review №18

AMAZING PLACE. great prices. Great turn around. Great people. Ribbit couldnt fix my computer at all and monkey bytes fixed it in 2.

Ja
Review №19

I had a really awesome experience at Monkey Bytes Computer Repair. I received excellent customer service from a technician named Tom. Tom was friendly, knowledgeable and most importantly kept me updated on the status of the repair. He did an amazing job, my laptop was fixed within a day and he even did additional services free of charge!! I got my laptop home and its working like new!! Thanks Tom!! I would really recommend this place if you want quality service and repair.

Jo
Review №20

Very nice guys. I need a few minor components (laptop screws) and they didnt have them for sale but helped me search through a bin of loose screws until I found the ones I needed.Overall just had a nice, local, friendly vibe. Would definitely recommend approaching them first with any issues.

Ni
Review №21

Came by to see if he could fix my ps4 mother board had it done before i got out of town after eating will be back if need to

Pi
Review №22

Went first to Ribbit Computers a block away which didnt have a staff member capable of understanding the issue with my Mac. There solution was for me to purchase a new one from them. Mat at Monkey Bytes understood right away and I was up and running the next day for less than $100 bucks and well worth it. Thanks guys,

Ik
Review №23

I have taken my desk top and my lap top computers to the folks at Monkey Bytes Computer Repair to have some upgrades done and professionally clean the hard drives of any virus’s and malware that most PC users are not able to get off on their own. I feel that they went way beyond the normal to make my computers run faster and better. For the $60.00 they charge for walk in repairs and what little they charged for the extra work that was done, and the time they spent giving me advise, I feel that I got my money’s worth. These folks can be trusted.

Ni
Review №24

Monkey Bytes did a great job for me. They were quick and efficient. I am completely satisfied with their service and highly recommend them .

Ch
Review №25

I was there when Ashesh took his computer into Monkey Bytes. I loved the service and Chico did everything in his power to work with this customer. He replaced a keyboard and never even turned the computer on. Chico said it was easy enough he only charged this customer half price. Is that service or what? After never turning the computer on and the customer standing right there, the customer said his computer was messed up. Sounds to me like some customer was running a scam. Chico and Monkey Bytes are the best.

Ku
Review №26

Very trustworthy and dependable. Just had a CPU repaired and purchased a laptop. We have used them many times and never disappointedThis is a place to be trusted. It was recommended to me by two sources i trust when my computer was having problems (I-D-10-T problems). We have used them twice for service and bought a laptop from them. Matt is fair and straight forward when he works with your computers and the repairs were completed promptly . I will use them again (hopefully not often) when I have computer issues and will not hesitate to recommend them to others

Te
Review №27

I have used Monkey Bites on multiple times now. They do an excellent job of taking care of your laptop/computer. I needed my laptop upgraded before I started my graduate program, and it needed be done by a certain deadline. They had it done when they said they would and they did an excellent job. What I really like about them, as well, if there is a small glitch that still needs fixed after you bring it home, they have no problem following up to fix it while you wait. They are a great place to take your computers!!

Ra
Review №28

These guys were fast, honest, and charged me less than half of the quote I got from the bigger store. The owner also gave me some tips to deal with a networking problem I was having at my home office. I really felt the small business personal touch! 5 stars!

Ma
Review №29

Very good experience using Monkey Bytes Computer Repair. The owner and his friendly, honest nature was a nice change from the computer repair place down a few more blocks. We had a laptop needing a software fix after installation of a new hard drive. Monkey Bytes went a step beyond and figured out that the hard drive was defective and installed a new one and fixed the software issues all for a very low price. Much less $$ then the place down the street. An added plus is the great guy who owns the business and his wonderful Welsh Corgis! I trust this business and recommend it.

Av
Review №30

This is the BEST company for your computer repair needs. They go so far and above what any other company will. We will be using them for all of my computer needs. Not only are they a local business (which is a huge plus) They are better than all corporate competitors and their prices are more than fair for what they do. Thank you guys!!!

de
Review №31

Matt at Monkey Bytes went above and beyond to help me sort out a problem I was having with a new PC. After having a terrible experience at a different electronics retailer up the street (ahem.), Matt was not only able to diagnose a bad CPU, but initially didn’t even want to charge me because he “hadn’t fixed anything.”Bottom line is, in my experience, Monkey Bytes will do everything they can to solve your problem, and they’re exactly the type of customer oriented PC repair service Wichita desperately needs.

Ga
Review №32

In September of 2013 I took my laptop to Monkey Bytes after I had experienced some problems. There was a relatively fast turnaround time from when I dropped it off to picking it up; however, when I picked up my laptop something about it seemed off. Fast Forward 8 months later and I finally figured out that my computer had been fixed erroneously. The mistakes they made severely hurt the performance of my computer until a friend helped me amend the problem. My experience makes me question the expertise of whomever worked on my computer and I cannot recommend this business to others.

Ha
Review №33

I absolutely loved the service I got here! I brought in my laptop for a screen issue and they got it back to me in 24 hours and it was super cheap. I also had some other minor hardware issues ( some parts needed to be re-tightened) and they fixed it also with no extra charge. I would highly recommend them to anyone and will come back if I ever have any other issues with my electronics.

Br
Review №34

A very reasonably priced. Speedy & great customer service. Better than ANY big retail chain & cheaper than retail!

Ti
Review №35

The best customer service I have ever received. They were open and honest and gave us all of our options! I will continue to go here for all my computer needs! Amazing experience!

Ke
Review №36

Took in an old Gateway Tablet Laptop that I had bought in late 2005. Computer had hardware issues and needed a new motherboard. Monkey Bytes quickly found the new parts required and repaired it. Now, my 2005 laptop works just as well as a new laptop I purchased in the summer of 2012. They charged me a reasonable rate. They are also very friendly and easy to work with. I will use Monkey Byte Computer Repair for all my computer needs from here on out.

Ge
Review №37

Matt the owner is very polite and very helpful when explaining what was wrong with both my desk top and my laptop. He went way beyond what I expected when I originally discuss what I needed. I strongly recommend him and his company

Mi
Review №38

Awesome.... fast, friendly service. I thought my PC was toast and they brought it back to life.

Ja
Review №39

I went to Monkey Bytes because my laptop keyboard needed replacement, they quickly ordered the parts that i needed. When my parts arrived I brought my computer back and they switched it out the same day. Great service, quick, competitive price. I will be back when I need repairs in the future

TC
Review №40

Im a retired RVer. Took my old Dell laptop to Monkey Bytes to upgrade the Hard Drive, Prosser and Wireless card. I had already bought the parts. Was charged a flat fee of $69.00 + tax to have the work done. They did a great job on the upgrade. Im very happy with the work they preformed. Laptop works faster and better than when it was new

Ca
Review №41

Took my computer in for a touch screen replacement and they said it would be ready in a week. Since then parts of the touch screen have stopped working. It ended up taking 4 weeks for them to get my laptop back to me. I kept calling over that 4 week period to get a price estimate and they said they would have someone call me back with the price...they never did. Definitely not a good choice for SP repairs.

Ja
Review №42

Great service and price. Computer runs better now than even before the hard drive crashed. Very helpful folks. Highly recommend.

Ma
Review №43

I took my computer in in July, and they fixed one problem, but caused another. When I took it back in to ask about my DVD drive no longer opening, they looked at it and broke the cover off. They then told me they could fix the problem they created, but it would cost more money. This was July 25th. I conveniently havent heard from them again, so Im using a computer with a broken DVD drive. I would definitely NOT recommend this place.

Li
Review №44

I had a broken flash drive that had important information on it. He helped me out tremendously. If you dont know any details on fixing a flash drive look it up because it is not easy. He saved all of my info.

Ey
Review №45

Great and quick service at a fair price. Had a broken screen which was fixed the same day that I brought it in after the new screen had been ordered.

Jo
Review №46

Those guys are very knowledgeable and super affordable. Highly recommended for all your computer repair needs!

Mi
Review №47

Awesome service in a timely manner! Will definitely be back in the future.

Ma
Review №48

Bought a laptop used, had a damaged disc drive, took it here and they fixed it well and in a timely manner and for a decent price. They even noticed my anti-virus was about to expire and they updated it for me. I recommend.

Ho
Review №49

Good information good service.

Al
Review №50

Went to the guys down the street they said I needed a new charger port at a cost of 100-150 dollars, ended upgoing to Monkey Bytes and all i needed was better quality charger. Saved me at least 85 bucks. Thx Matt.

Sa
Review №51

Monkey bytes employees were really helpful, polite, and the price was excellent .

Ed
Review №52

Always find the guys at Monkey Bytes very knowledgeable and very helpful. Bring all of my personal and business computers here to be worked on.

Le
Review №53

Lowest price in town and AWESOME work! Had our computer back to us in under 24 hours! Will send all our computer business his way.

Ki
Review №54

I highly recommend Monkey Bytes! Very affordable, fast service and super friendly. Chico and Matt are awesome!

Kr
Review №55

My laptop screen got shattered, and, being in college, time was a big issue for me. The first place I went gave me an estimate of 2-4 weeks. I didnt have the kind of time. I found Monkey Bytes online and I was told that they would order the parts and it would take about 3-5 days for them to get there. After the parts arrived, I dropped my laptop off on Saturday and got a call around 2pm on Monday saying it was finished. They even asked if I wanted them to run a virus scan for me before I picked it up. I could not be happier with the service I received at Monkey Bytes! Im sure I will be coming back with any future issues I have with my computer.

He
Review №56

The staff was rude to me twice on the phone. It took them a whole week to get rid of the garbage on it. The price for getting rid of said garbage was ridiculous, and its still having the same problems..worse problems actually. Will never go back to this place.

ta
Review №57

They fixed my laptop and sons IPad screen. Excellent service. Recommend them to anyone.

St
Review №58

Customer services was very friendly. Excellent knowledge about computers. Free diagnostics, unlike other computer repair places. In my opinion this place is a first stop for any of my computer issues from now on.

ks
Review №59

Great service. Did an entire rebuild for me and the price was right. Definitely my guys in Wichita.

Co
Review №60

Good work decent prices but can be slow to get your system back to you

Cl
Review №61

The price structure is simple. The service was great and my computer is fixed. Thanks Monkey Bytes

To
Review №62

Said nothing was wrong with my monitor. Its working again and they didnt charge me any money. Thank you.

Ja
Review №63

Poor communication and poor attention to detail, but reasonably priced.I brought in a Dell Precision laptop to have diagnosed, because it was un-responsive no matter how I tried to power it on. During the following weeks of the laptop being in their hands, I called to check on their progress but received only minimal information and a promise for a call back that never came. This happened multiple times. After 2 months, and multiple misdiagnoses, they fixed the issue by replacing the entire motherboard.The laptop was a refurb and the motherboard apparently was faulty, so Im glad they were able to discover the root of the issue. The total cost was around $350 (its a high-end laptop), which they had spent much time trying to keep low, to their credit.However, soon after taking the laptop home I noticed that after all of that time and effort they had apparently installed the wrong motherboard in the laptop—one with 1 less USB port in the side! I took it back in and showed Curtis, who only offered to correct it for an additional $60. I opted not to, since 2 months in the shop had been more than long enough for me.Monkey Bytes tried multiple ways to keep the total cost of the repair low, though it seemed to contribute to the extensive time spent. The staff was pleasant to work with, but their attention to detail in the work leaves much to be desired.

Sl
Review №64

They couldnt narrow down to what was wrong with my PC without guessing it might be two things. Which meant I had to buy either one part or another part to determine which part was bad. I could of did that my self.

Ar
Review №65

Their price was the best in wichita. My laptop had a broken power port, and they had it fixed by Monday when I took it in on Friday, If I have more issues with my laptop, I would go there again.

Co
Review №66

Has really been a big help for my small business. I recommend them to my friends.

Sh
Review №67

Good costumer service,and down to earth owner.

Ce
Review №68

Great customer service, speedy repair, and reasonably priced! Definitely coming back in the future!

Ey
Review №69

Knowledgeable staff, quick turnaround, great service for a great price.

Ta
Review №70

Theyre very professional...they fixed our computer and were satisfied with the finished product

as
Review №71

Please do no take your items there. Me myself, and my friend have very bad experiences with these guy. Especailly there is a guy name Chico who messed up my, and my friend laptop. Pay $5 extra to best buy or Rebbit, but dont take your laptops there.

An
Review №72

These guys replaced my iPad screen after I dropped it, I couldnt be happier with the PRICE, the SPEED, and the SERVICE. Highly Recommend to anyone with any electronics repair needs.

ba
Review №73

I got my computer fixed and thy did a good job

Ba
Review №74

These guys are a mixed bag. First impression is: Yeah, these guys are great, cutting me a deal, giving me free info (most of which you could find with a quick google search). Dig a little more: Bought a custom built computer (Nothing huge 1TB HDD, 8GB RAM Windows 7 Professional), no Windows or Office COA. Okay, little shady, but will let that slide. Whatever software and drivers it takes to run the stupid thing fought with our office programs and our office router, and instead of trying to fix whatever was wonky with their install, their advice was to spend $200 on a new router. Meanwhile we already have 8 laptops and 4 other desktops running Windows 7 with no issues. Figured it was a fluke, give them a second chace (They seemed so nice and friendly!): Family took a desktop with a motherboard going bad for replacement. Begged them just to fix the motherboard, and NOT do ANYTHING to the HDD. Get it back, the HDD was not only formatted, but they had installed a lesser version of the Windows 7 than what we walked in with costing us time and money trying to rebuilt from our previous backup. And apparently installing a new mother board also required a new fan that sounded the equivalent to a jet engine ramping up for flight. They love wowing you on first impression. But when it comes to substance, theyre as clumsy and inept as Ribbit or Computer Depot or Robtronic. This city really doesnt have a fair priced, knowledgeable option anywhere in sight.

Br
Review №75

Took my pc in to have mobo checked. They let me know it was a bad mobo, and didnt charge me for that! Great customer service and I will bringing in my pc again.

Ju
Review №76

You will not find a better computer tech! Matthew Kesterson at Monkeybytes ComputerRepair was able to salvage every single picture from my daughters first birthday from a broken SD card! I cried from happiness!!!

Fr
Review №77

Weve used MonkeyBytes for years. Always spot on with repairs and technology. We discovered them when we lived in ICT. Now we are long distance customers. In fact, its time for a check up so well take out hard drives with us and spend two days. Why go anyplace else?

Pa
Review №78

Great place, Ask for Matt he knows his stuff,

Ry
Review №79

The owners are racists who would rather spend their day shooting about black privilege than repairing computers. Dont do business here unless you want to help fund the next klan BBQ.

Ro
Review №80

Matt was and is always gr8t. Second time I took in a computer and he didnt charge me. Solved my problem and for a small tip sent me on my way. Thanks Matt, Ill be sending others your way.

B'
Review №81

Great service reasonable prices

Ph
Review №82

Honest and genuine service.

B
Review №83

Quick, friendly, and professional!

Ch
Review №84

Monkey Bytes takes good care of me!

Information
2 Photos
84 Comments
4.4 Rating
  • Address:853 N West St, Wichita, KS 67203, United States
  • Site:http://monkeybytesrepairs.com/
  • Phone:+1 316-680-2455
Categories
  • Computer store
  • Business to business service
  • Computer consultant
  • Computer repair service
  • Computer security service
  • Electronics store
  • Computer support and services
  • Electronics repair shop
  • Used computer store
Working hours
  • Monday:8AM–5PM
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
Planning
  • LGBTQ friendly:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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