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U-Turn Rentals LLC
2909 N Emporia St, Wichita, KS 67219, United States
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U-Turn Rentals LLC
Comments
Za
Review №1

Eh, ive seen better places than this one. If you need to rent any kind of heavy equipment or construction related equipment, I would definitely look else where.

Do
Review №2

Stay away from this place. I rented a mixer from them and when THEIR EMPLOYEE unloaded it from my truck, they dented my tailgate and bumper. Whoever is in charge notified me that it was not their problem. So in summary, if you do not want your vehicle destroyed i reccomend you use another company.

Me
Review №3

You are far from a fair company maam. If you were, you would tell customers of the terms instead of just having them sign.Also you would honor what your employees said to customers. The only thing you kept repeating on the phone is how you have a signed copy of the contract. You were SO proud of it! I cant stress the bad reviews about the customer service enough! You have a blessed day! :)

Sl
Review №4

Highly would NOT recommend this company! My wife called this morning for pricing on rental for a skid steer. She was quoted $187.25 with a return between 2pm-3pm. I went to rent it arrived around 8:30am, after telling them my wife called about the rental and they had a guy come help me pick out which one I wanted, she was typing up paperwork and said how long do you need this for? I said you guys close at 3pm, so I’ll have it back by 2pm. NOT one time did she mention anything about a 4hr time rental! Which also wasn’t mentioned to my wife when she called and got the quote. She told me to sign here and gave me a clip board to meet someone out by the trailer. When I returned with it at 1:30 she told me I was supposed to have it back by 12:30. I said well I wasn’t aware of that I told them I’d be back at 2pm and wasn’t told anyone different. She told me if I would have read the contract I would have known about the 4hr window, that was never mentioned to either of us by any employee. So I was charged another hour, that I will be disputing the charge on. The company should go over the contact and inform customers of a time frame just like every rental company! My wife called the manager and the manger was extremely rude and told her I should I signed the contract, they are busy on Saturdays and can’t help that we weren’t told the 4hr rule. This is very unethical of this business and I will never do business again with them or recommend them!! We could have rented a steer for the whole weekend at the price we were charged for the “4 hours” we were charged. IMG_1399.jpeg

Jo
Review №5

How are y’all in business with that bitter lady on the phone. Will not be doing business with you guys for further projects only takes one bad apple to spoil the rest. I would rather shovel 4 tons of sand by myself then have to listen to negative sally on the phone. Y’all need to make contract more clear or put times in bold. Not that hard to high light it an hit the “B” button. I don’t know if she’s the owner if so she needs to do something where she’s not involved in customer relations. If she’s no you need to move her tail out to the shop or cleaning the machines or you will run yourselves in the ground I only gave you one star cause a quarter wasn’t possible, only thing she did right was answer the phone that rang.

Ri
Review №6

STAY AWAY.. Place is unprofessional, they give false info on rentals times and prices and then get you when you bring it back. Place is a joke.

Sh
Review №7

I come here all the time for my rental needs! This is the ONLY place in town where you can actually buy concrete AND transport it with one of their 1 1/4 yd. towable mixers! The best part, you dont even have to clean out the mixer! You just take it back with whatever concrete you may have left in it and they will clean it all out! Before I started my project, I knew NOTHING about concrete work! Their very friendly staff took time to make sure that the equipment operates correctly and educated me on how to operate their equipment. I called around to literally EVERY rental company in town and U Turn has a price that no one can beat. I go to them every time now and I never look back.

Er
Review №8

I cannot stress enough, how awefull this place is. DO NOT SPEND YOUR MONEY HERE!This was the second time I had used them. Shame on me.First time rented a pull behing auger. 8 bit. Guy hooked it to my truck with the handles in the wrong position. Dented my tailgate on the way there (left yellow paint as evidence). Began using the machine and as soon as I pulled the trigger to dig it began to leak like a seive. Had to take it back and have a new line put on. Equipment from an equipment rental place should be ready to go right? In the end they gave me a whopping $20 off or something. WOW.Was working in that area again so I thought ehh, well give them another shot. This time there were no teeth on the auger bit. My guys didnt notice till on the job. Called and let them know to which they replied oh well we can put those on. Ok. Had one of my guys take the bit back to get teeth, also let them know I was upset due to having three guys on the clock waiting for a functioning bit. My guy gets there and they try and give him a 10 bit and send him off. He calls me and I call them.She checks with the guys in the back and tells me it will be 2 to 3 hours before they can get the teeth on because they have other things to do.... WHAT??? Now my guy has to go back and get the auger to return it for a refund and get another auger somewhere else. What about all the time I have 3 guys waiting for equipment that works?I got a bit upset with the woman in the office and used a couple choice words to describe my displeasure, for which I immediatley apologized. Her response was no your not! Because you have been this way everytime weve talkedWOW. JUST WOW. Incompetent mfrs

De
Review №9

Very fair pricing. We used their rentals to fell a bradford pear. Then a bobcat to clear the land and a concrete truck to pour a 32 X 22 pad. Will use again.

Ri
Review №10

I got a yard of concrete worked out well, 10.00 fuel charge is excessive for a little engine for 2hours, I guess no other option..

Ph
Review №11

Very helpful and they definitely dont skip on the concrete

J
Review №12

Coolest guys. Everyone is always hard at work when I go there.

Information
44 Photos
12 Comments
3.6 Rating
  • Address:2909 N Emporia St, Wichita, KS 67219, United States
  • Site:https://facebook.com/uturnrentalswichita/
  • Phone:+1 316-838-4444
Categories
  • Industrial equipment supplier
  • Construction equipment supplier
  • Hardware store
  • Equipment rental agency
  • Ready mix concrete supplier
  • Tool rental service
  • Tool store
Working hours
  • Monday:7AM–5PM
  • Tuesday:7AM–1PM
  • Wednesday:Closed
  • Thursday:7AM–5PM
  • Friday:7AM–5PM
  • Saturday:7AM–5PM
  • Sunday:7AM–5PM
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