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Cycle Gear
3236 N Rock Rd, Wichita, KS 67226, United States
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Cycle Gear
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st
Review №1

Well stocked, extremely knowledgeable and helpful, let us know what we needed without the BS sales pitch

Da
Review №2

Excellent customer service. Walked in the door and was welcomed immediately. Ask for directions to motorcycle tie downs and was accompanied right to a great selection. Several different levels of strength to choose from. Very pleased with the service and choices.

Dw
Review №3

There was a good selection of products and the prices were fair. The staff was helpful and suggested a couple of items that we bought! I will come back!!!

Cl
Review №4

The nice lady that always helps us did it again! She always goes above and beyond to help but also giving good information without overspending. In fact, she tries to save us money. She does this for us every single time we go there. I am ashamed that I dont recall her name, but if you shop there, you will know her. My son and I walked out of there and he said that lady needs a raise!!!!

Ja
Review №5

This was probably the best experience I could have hoped for being a first time buyer of motorcycle gear. Not only was the staff more than helpful they were very knowledgeable in what they have and how to get the most for the price. They even stayed after hours to ensure a proper fit and that I understood my options available. They helped in setting up all three helmets for Bluetooth connectivity for each of us individually, will definitely be doing more business in the future with a company who put the customers satisfaction first

3p
Review №6

Incredibly helpful staff. Took the time to walk through the store and point out things I may need or want in the future even. Incredible service. And nice deals too!

Ma
Review №7

I have been riding for 8 years and throughout that time have found cycle gear to be very affordable for quality products. There is always a staff member there that is super knowledgeable and great to discuss options for gear. I think 3 or 4 years ago I got into long distance riding. The lady was very helpful and patient with me. I must have tried on about every jacket twice and some pants and gloves to ensure they were comfortable.

Br
Review №8

Remington was very helpful with answers to my questions. He was very knowledgeable of the products (clothing/parts) while being professional and understanding of me owning a new to me Suzuki SV650.

Ku
Review №9

Cycle Gear is starting to feel like home. They take the time to know their customers and take care of me from the moment I walk through the door.

ru
Review №10

Friendly helpful staff. Reasonable prices.

Na
Review №11

I felt the salesperson was knowledgeable and efficient. Keep it up! That hasnt always been my experience here.

Ti
Review №12

The salesperson was tied up with a customer that would not shut up. After looking through jackets for 10 minutes I had to rudely interrupt and ask to be waited on. The salesperson was then very helpful and I was happy with the jacket he recommended. He recommended that I look at a vendor that sold smart phone tracking and maps, but I forgot to take the flyer with me. The name started and ended with R.

Co
Review №13

Employees helped me find a helmet that fit good and did a few fitment checks. Also recommended multiple options for gloves. Easy-going and friendly staff. Enjoyed shopping here.

C
Review №14

Had a good assortment of battery chargers/maintainers and the one I liked wad even on sale. Whats not to like. Staff was friendly and knowledgeable answering my questions.

du
Review №15

Customer service is king, the gang is always helpful and willing to go the extra mile and their passion for motorcycles comes through. They treat customers as they would want to be treated.

J
Review №16

The two most dangerous places for me: Best Buy & Cycle Gear. CG has a great variety of motorcycle accouterments and everything is very well presented. The employees are also very knowledgeable of their products in particular and all things motorcycle in general. I highly recommend this place.

Ri
Review №17

Fast and friendly service. They have lots of motorcycle and four wheeler parts, accesories and gear. They can order for you what they do not have in stock.This is the place to go!

Da
Review №18

Really nice riding gear, a bit pricey but its worth it in the end.10/27/21 Came to get a new tire after they were done servicing tires for the day and they still put the new tire on for me anyway to save me a trip the next day.

CA
Review №19

Staff were attentive without stalking. One staff member guided me right away to the merchandise I was looking for and found my size for me. Moments later, another staff member courteously checked on me. Another answered my questions about helmet fitting. Good care and attention without lurking.

ra
Review №20

Always a great selection of motorcycle gear and have had plenty of friendly and courteous help from the staff

Ge
Review №21

I went in with one item to get. The salesperson took me right to where the item(s) were. We briefly spoke the pros and cons. The salesperson was quite knowledgeable. I made my purchase, and was out within 7 minutes.Great atmosphere. If I was inclined to browse I felt welcome to do so.But I was in a bit of a hurry.It just felt good to Not having to deal with pushy salespeople.

Er
Review №22

Very helpful staff got me exactly what I need and explained everything to me.

Ra
Review №23

Luke at the Cycle Gear in Wichita was awesome! Very knowledgeable and stayed late to make sure we got exactly what we wanted. We will be back for sure.

Ga
Review №24

Always very helpful. Usually have everything I need .if not they will oi order it for me. And the prices are always competitive

Ba
Review №25

Great service and friendly team members. They are always more than happy to help me when I am in the store. Highly recommend!

Ja
Review №26

Awesome experience. Friendly staff made me feel right at home despite it being my first time in the store. TJ went above and beyond to insure I had exactly what I needed/wanted. Will definitely go back. Recommend %110.

Wi
Review №27

Wonderful and highly knowledgeable staff! Best place to find a helmet & cold weather riding gear in Wichita!

RN
Review №28

Awesome had tire no one else had friendly fast all out great people

Br
Review №29

Ed and the staff treated me like family and took great care of me and my brother. They went above and beyond to ensure that I was getting quality service and gear. I 100% recommend that you shop here because they will take care of you.

Er
Review №30

I had new tires put on in Wichita and Leslie and Remington could not have been nicer and more helpful, thank you so much!

Mi
Review №31

Cycle Gear always has good prices and orders what I need in a timely manner. Always satisfied with the Wichita location.

Da
Review №32

Staff was extremely knowledgeable and helpful in figuring out and assisting in ordering the correct Sena to match my needs. They were even helpful in the fact my needs were not for cycling but for Paramotor. Definitely recommend

jo
Review №33

Friendly service good knowledgeable associates large selection of product

Bo
Review №34

Very nice people. Good service. They installed a tube in a tire for me while I waited. I want to thank them again.

An
Review №35

I had help from TJ, I believe. Very good at helping me find what I was looking for. I bought the new Street & Steel helmet and love it.

an
Review №36

The customer service is excellent here. If an associate is not busy with other customers they are ready to be honest, helpful and resourceful. And when the product is not at hand they dont turn you away they jump on their computers and work their best to find the product your looking for. The location is a little tight and i wish they had longer hours for those who also work till 5. I would like to see more female clothing options but its a great store.

Ti
Review №37

We went to the store to try on helmets. LESLIE was outstanding! The place was very busy and she found a way to serve us and all the other customers in a way that made us feel we were the only customers in the store. Her knowledge of the products and attention to the details of our needs helped us to make the right decision. Since we live 90 miles away, I had to call back to order our helmets. She found helmets for us in other CG stores and they will arrive soon. Highly recommend the store.

Pa
Review №38

Great customer service. Remington helped us this evening with finding helmets.

Do
Review №39

The people were great, and I got what I came for.

Ma
Review №40

VERY PROFESSIONAL! QUICK, KNOWLEDGEABLE, COURTEOUS, and HELPFUL! Also, was so kind in helping our special needs child and knew how work with his sensory needs. 100% recommend! Thank you Leslie!

Ni
Review №41

Pretty bad. They ruined my day twice. I intend to have my tire mounted and balanced, and continue to work on my bike, as I called and they told me they could have it done in 20 minutes. But I got there and they told me Id have to come back the next day, because they wouldnt get to it the day I came in. So that threw a wrench in my plans, but I moved on, and I re-planned my day, working on another project. An hour and a half later they called me and told me to come get it after I had set up and just started another project. So I ended up with two half started unfinished projects, and nothing really done at the end of the day. Ill never take a tire to cycle gear again. Thats for sure. I havent even checked the mount or balance yet, since so much of my day was wasted. I wouldnt be surprised If they messed that up too. at least they got the tire on the rim I guess? But I couldve done that with hand tools in an hour, I just wanted to give my back a break.

Te
Review №42

Very good service helped me find what I was looking for. Also went above & beyond because went to leave & my battery died. They helped me get started again by using a jump start emergence kit. This is a go to store for all your motorcycle needs.

Bi
Review №43

I see now that a lot of people say this but I am just getting started with motorcycles and hopefully riding soon. The employees were helpful and understanding. Even had some businesses to suggest to help me get my bike ready for it first ride. Thanks a bunch to you all at Cycle Gear.

La
Review №44

The salesman was very helpful. He had the product I needed. I was pleased with the overall experience.

Co
Review №45

THE SELECTION IS AMAZING FRIENDLY WORKERS AND I LOVE THE PRODUCTS!!

Ki
Review №46

Very helpful, good service, I go there often.

Li
Review №47

The staff is friendly and very knowledgeable we have always had great service when we go to the store in Wichita Kansas

Ve
Review №48

Great Service and very helpful when I had questions about products and ordering details!

El
Review №49

Always had a great experience here. If they don’t have the gear you’re looking for they will find it. It doesn’t matter if they have to search have the country. Leslie and Rich have always gone above and beyond for me.

Po
Review №50

Very nice employees, always super informative and polite. Definitely recommend

Li
Review №51

Courteous friendly staff. Helpful even though selection was small, they had exactly what I needed

ja
Review №52

Great staff! Super helpful and polite!Prices? Great! Forget ordering online, visit cycle gear!

Ky
Review №53

I came in to have a tire put on my bike, I was very pleased with the fast service.

We
Review №54

Very pleased with the service. Quality products for a cheaper price. Better to buy here than going to a dealership. I purchased a tire for my bike and it cost less than other companies in Wichita for the eaxt same brand of tire. Also labor was cheaper.Will definitely be back. Good job.Wes Washabaugh

OG
Review №55

Lots of product but the staff are too busy talking on the phones to help the customers who want to give them money. When that phone rings they drop everything to get it. Dont count on the helping you if you go in.

Pu
Review №56

I was good service helped me out well only thing I can say is I didnt get everything that should come with my product but called the next day and they are making it right just dont want to have to make the hour drive 🙃

ni
Review №57

The guy that helped me was very professional, and very patient letting me try on different helmets. Eventually he pointed to a larger size then I normally wear, and found a good looking hjc helmet that both felt great and looked good, but also was 100.00 cheaper than I’d expected to spend. Thanks!

Sh
Review №58

Everyone was very helpful in helping me pick out my helmet. Got the perfect fit and really cute fun graphics

Da
Review №59

Great service. TJ was super. They had the tire I wanted had it mounted in just a few minutes. Ill be back

A
Review №60

I’ve had a pleasant experience each time I’ve visited the store. The staff is very patient and helpful. I’ll definitely be back!A. Thomas

Ri
Review №61

Very helpful and courteous staff! Knowledgeable and even carried products to the car for me!

Ke
Review №62

Quick tire change and friendly, professional staff.

Na
Review №63

This was not my first time at this Cycle Gear location, but just like every other time I’ve been here the folks working were helpful, friendly, willing to talk and answer questions, but also willing to let us simply browse and enjoy looking through motorcycle goodies. Always a positive experience at this store.

Mi
Review №64

Nice to have a place to take my bike tire that doesnt turn me away cuz i didnt buy it from them. Friendly staff, quick turn around. Ill be back.

Ki
Review №65

Great selection of gear. Great customer service.

Da
Review №66

Always a great shopping experience at Cycle Gear. Knowledgeable and friendly staff with good pricing.

St
Review №67

The store associate was very knowledgeable about all things motorcycle related. Really helped me since I am new to riding a motorcycle. The only thing that was frustrating was he was the only one there. It was Saturday and supper busy. His help called in, so I understand he cant help that.

Pa
Review №68

This is the best place! Great people extremely helpful Great prices.

Va
Review №69

Quick Friendly Knowledgeable Service!I will definitely shop and purchase from Cycle Gear again

Th
Review №70

Excellent service both times I’ve been there and pricing good too. I’ll be back soon.

Ph
Review №71

So far . Everytime I need something they have it on hand or I can order it. Thank you

Da
Review №72

So my first rating was not as in depth as it should have been. We visited your Wichita store and Leslie was fantastic in helping us. We looked at helmets over 2 different days. She took the time to order us some products to try on when they get into the store. I would definitely recommend a visit to the store.

Co
Review №73

Did a great job changing the tires

Da
Review №74

Great Customer Service always friendly and ready to help with you questions parts or gear. One stop shop. Customer for life.Thanks Brother Dave

Ch
Review №75

Nice selection of helmets, and the customer service was excellent! The lady who helped me went above and beyond!! I would def go back.

M
Review №76

Quick service and friendly . Got exactly what I wanted and had a good time getting it . I had went farther east first but the only one really working was the parts guy, line was three people deep . The other half dozen people were no help . Cycle Gear was busy too but got me in and out . Thanks Cycle Gear !

Sk
Review №77

Cycle gear is awesome! Always willing to help the up and coming riders to the old advanced riders. And they are open on Mondays!!!

mi
Review №78

Friendly knowledgeable staff helped me and my daughter choose Helmets and jackets. Good fun and we got the gear.

Bo
Review №79

Wanted a Commander 3 tire, got online and reserved it to be picked up within 2 days.. which they had in stock. Got emails showing they was holding the tire for me and ready to be picked up... Get down there and someone sold the tire even though it was reserved for me. They ended up selling me a different tire which I needed for the same price even though I dont use that brand. . Needed tire to get installed before vacation or else I would have waited.. VERY dissatisfied on that transaction.

na
Review №80

Went in looking for new Bluetooth communicator. Service was great and they were very helpful and even installed on my new helmets.

Sa
Review №81

Good selection! Helpful staff!

Se
Review №82

Staff always helpful and friendly. Ready to answer questions and give their own experiences.

Ra
Review №83

I got what I was looking for at a good price, had a good sales person, very helpful and friendly

AN
Review №84

Good people willing to double check and do their best to insure you got what you need and the right parts

Vi
Review №85

We love Cycle Gear because the people there are so helpful and knowledgeable. They are also very friendly.

Ka
Review №86

I really enjoy shopping here.The staff is knowledgable and very helpful!

Ni
Review №87

Well stocked, friendly staff, if I had a complaint it would be expensive helmets are to accessible to children, could end up an expensive trip if your not careful!

ma
Review №88

They are always friendly and accommodating when going there. Highly recommend them.

Pa
Review №89

They will help you with whatever questions you have or they will find the answers they will bend over to help you and to make you happy that you came there to find an answer or to buy something

T
Review №90

Sales person was knowledgeable and friendly. Felt comfortable in the store.

Ma
Review №91

The staff is always friendly and their selection is the best in town. I always have a good time and get a good deal when I swing through.

Lu
Review №92

The store was fully stocked with everything you need for the 2 wheeled members of your family. The staff was helpful without being too salesmany.

Ja
Review №93

Bought a Sedici Sistema Parlare Bluetooth Helmet. Luke was awesome to deal with. They had to order my helmet from another store. Got it fast and I picked it up the next day (I live 2.5 hrs from the store) but they treated like a king. I will definitely buy from cycle gear Wichita again.

Za
Review №94

I had just started riding and the maneuver was super helpful with getting everything I need

me
Review №95

Good experience and good customer service

D
Review №96

Great help and everything I needed and a good price!

Br
Review №97

Great! Good selection of motorcycle parts and gear. Very helpful staff.

M.
Review №98

Needed an oil filter for a race bike and they had it. Helpful and fixed me up

Jo
Review №99

Selected do it my wife, she loves it

Ma
Review №100

Awesome, knowledgeable staff that spent the time necessary to make sure I got what I needed. Huge selection in all price ranges.

Information
85 Photos
100 Comments
4.7 Rating
  • Address:3236 N Rock Rd, Wichita, KS 67226, United States
  • Site:https://cyclegear.com/stores/cycle-gear-wichita-kansas-store-121
  • Phone:+1 316-854-1097
Categories
  • Motorcycle shop
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–5PM
  • Saturday:Closed
  • Sunday:10AM–6PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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