Pharmacy staff needs better training. Waiting forever at the drive thru girl comes to the window picks up the phone and just stares at me. No greeting, nothing. People skills thumbs down.

Your typical CVS. Conveniently located close to Big Y, Home Depot, and the Eastfield Mall.

The cashier Jacob was VERY nice, patient & understanding, although I was FUMING from the experience I had in the pharmacy minutes prior. Lexie is a terrible pharmacist Rashawn is an example of her leadership, horrible. They do not care about their patients from the looks of the reviews and most importantly CVS as a company patients. Do yourself a favor and find another CVS pharmacy to fill your rx.

The usual cvs young kids at night. Doing a good job helping customers.

Pharmacy techs are horrible. Plain and simple.

Ok but to expensive and coupons are never valid

Worst CVS out there. Employees are so RUDE. Pharmacy is incompetent, nasty people at pharmacy. You call and wait on hold forever, then when they answer they cant even say hello.. then you get a nasty attitude, Im done with this store, prescriptions going to Walgreens in Ludlow now.

They gave me free drugs and now I am very high.

Very rude employees, I went to this CVS location yesterday (2/17/21) to pick up heart burn relief, I went to self check out and I could not find the receipt and a employee came up and told me where the receipt is, I couldnt find it and the employee yeld at me to move get out of the way. I will never shop at this location again.

Some staff are nice...but others are so rude it boggles the mind that they still work there. The teen mom who works at night: if youre exceptionally rude, customers DO reserve the right to say Hey, what gives? Its a nicer inquiry than you deserved. I overheard another customer say much worse. Exaggerating a narrative to your mother on your cell phone right at the counter and having her come in to confront customers?! Not acceptable and downright psychotic. CVS gives their staff too much leeway. Think about all the pharmacy techs (non medical glorified cashiers) who have denied customers their prescriptions because it was either contrary to their religious beliefs or they felt a qualified psychiatrist was giving too high a dose. Why should they even be allowed to override a doctor? CVS does not properly train staff. If they did, these issues wouldnt exist.

I work across the street at home depot, so the convenience of CVS in wilbraham opening at 8am is helpful.My phone was getting blown up to pick up my script, so I came in on 3/23/18 before going to work at 8:30. The store wasnt unlocked til 8:05, with a few customers waiting outside. By the time I got to the outside door to go in, your associate had to manually open the door. Her comment was... I cant believe how many people are here. Doesnt anyone sleep past 8? I made a comment back that I was on my way to work.This is the second time I stopped in before work, and was given an attitude that I was there so early. Not a very welcoming feeling from your cashier/associate. Thanks CVS, for such a pleasant greeting.....:(

Not my favorite CVS to go to, but I sometimes go by and have to run in. The staff is usually quiet and not super friendly. Items arent really stocked as well as other CVS.

Jake ferri sucks at cashier

Great pharmacy, always great service and extra assistance with insurance/drs when needed. really like the text feature when Rx is ready and very convenient to get flu vaccines etc here. (if u need 24hour pharmacy go to Chicopee location near Westover or Sumner ave Spfld.) highly recc!

Terrible service, especially in the pharmacy department. This is the last of many issues in receiving medication prescribed to family members..incorrect amounts, empty capsules given..disrespectful counter service.

Its ok..

Rude and disrespectful. My mom had a booster shot appointment made through the senior center. CVS did not have her in the system, although we had to spell Moms name 4 times. We did not have a confirmation number and they refused to take my mom, a little old lady standing in front of them with her arm in a sling. You would think compassion would be a required character trait. Apparently not. The girl told me that being rude was unnecessary, and yet, she had no problem being rude to us. I also heard her tell another worker she had already taken one walk-in today. I wonder what you need to do to be accepted as a walk-in. She told me to call the senior center and get the confirmation number. I called in front of her, she overheard the conversation and STILL would not take my mom. Thank goodness there are kind, compassionate people at the Stop and Shop pharmacy. We are headed there now.