Very pleased with my experience. The salesperson, Mike Ellis was friendly and thorough. I would recommend going to see him to anyone interested in buying a newer car.
I want to thank Jason for everything on helping me get my car situated and making the transition smooth as possible. He was very communicative and kept me informed through the whole process.
Fantastic customer service from the moment I started my inquiry to the day I rolled out of the dealership parking lot with my new vehicle. The team at AutoLenders truly put the customer first and went over and above to ensure that I was completely satisfied. This was not my first purchase at AutoLenders and each time I have experienced the same level of service. Thank you to Mike Ellis, my salesperson, and the rest of the team who assisted-great work!
They get you to come to the dealer and magically the one car you wanted has been sold. Or two .This is why i stopped going to dealers. I thought they were better than this.
Car shopping on the used scale, Autolenders is one of your best bets for a no haggle, no hassle experience! I have shopped here for numerous vehicles and referred a few friends and more here. I shop at the Williamstown, NJ, location. If you are an off-lease buyer, this is your best bet around South Jersey. Financing options abound for every level of buyer. The online website inventory search is always updated. Any car can be moved to each showroom location with some advance notice. Usually, ample supply of vehicle choice at each location will suffice. Staff is pretty much very professional and friendly as it should be for vehicle purchasing. I would highlight one staff member, Ross Waller, at the Williamstown location for knowledge, dependability, ease of transaction and overall great sales service. Many options for extended warranty and services are also available. Just a really good place to go IMHO. I do recommend this location for vehicle purchasing!!📸 😎 🌐#autolenders
This was our 3rd purchase from Auto Lenders, first two from Egg Harbor and 3rd through Williamstown. Love Auto Lenders and John DiBona was an awesome salesman. He knew what we were looking for and made it an easy sale for us. Had us in and out in now time which has never happened before.
If you are in search for a newer car, this is the place to be. My salesman Ross was phenomenal and couldnt have been happier to work with him. Ross was honest, prompt with any questions or concerns and was not pushy to sell. He helped get a fair trade in for my vehicle in comparison to other dealerships and an expected monthly payment. He had me drive away in my beautiful 2017 Subaru WRX STi off the lot. Thanks so much again Ross! My wife and I appreciate your help! Ill be back in a couple of years for a new car-toy or maybe truck haha
I recently purchased a Ford Explorer this May and I was so impressed with the entire staff. Ross was my sales associate and he was very kind. Even with it being a busy time for them I felt like I was a priority which was wonderful. Kudos to Auto Lenders of Williamstown. I will be referring anyone that I know that is looking for a vehicle to visit them. If your reading this please ask for Ross, he was awesome.
The no-hassel, no-haggle way of buying a car was a first for me. Only one owner vehicles and a great selection. My salesperson, John DiBona, was awesome. He was personable, knowledgeable, and made it easy to find and buy the car I wanted. Id recommend John and Auto Lenders to anyone looking for some of the best used vehicles you can find, even high-end stock. I wish I would have tried them out long ago.
A lot of dealerships pressure you from the moment you walk through the door with someone at your hip the whole time. Auto Lenders encouraged me to walk the lot and see if there was anything I liked. John D. could feel out that my first time there I was not looking to leave with a vehicle, but with information. He and I chatted for about an hour at this desk, and never once did I feel pressured to make a decision. That time could have been spent with other clients, but I felt like he genuinely wanted to get me into the right vehicle. When I arrived to close the deal, the truck was washed and ready to go for me, and after about 45 minutes of switching my insurance policy and signing paperwork, he pulled my old car off the lot and I drove onto the pike in my new (to me) Ram 1500 Big Horn! Would recommend Auto Lenders to anyone.
Booked cars for test drive 3 separate times and everything the appointment came up they claimed the car was sold and tried pushing junk on me. Dont waste your time, place seems shady.
I purchased my car from the Williamstown location. It was my first time purchasing through Auto Lenders. Manny was very helpful and made the car buying process seamless and hassle free. I got the car that I wanted at a great price. I will definitely recommend to my family and friends.
Auto Lenders is the only place to buy a used car they have some of the best cars on the market. The sales people go out of there way to help you with your purchase. They will help you anyway they can. My salesman John DiBona is very knowledgeable about what cars they have and will answer all your questions about the process. Again if you want a good vehicle Auto Lenders is the best place to go for a great car for a fair price.
By far the best experience Ive had buying from a Dealership. Purchased my unicorn, a 30th anniversary Miata after a nationwide search and many deals fallen through. Very fair price to boot. Ross was excellent and honest in communication, and made the entire process as painless as possible. I was laser focused on my car, but a drive through the lot showed the quality of cars offered for sale, didnt see any of the junk I usually see on car lots. Highly recommended.
Nice cars prices are to high some had way to many miles for the price.
My daughter bought a Jeep from you with a bad transmission, ac and faulty seatbelts. She has been without a car now for over a week, making payments on a lemon car that she cant drive, and no one has offered her a rental car to help her. Shes single with two children without a car. I have to drive from Deptford to Hammonton every few days to make her to drs. appointments, shopping, ect. Every time she tries calling you no one answers the phone, yet you have a building full of employees.The service at your facility is horrible. The very least you guys can do is give her a rental car so she can get around, but no one seems to care about helping her. Needless to say were spreading the word about you guys, and never buying a car there again.
No pressure, No haggling, No BSAuto Lenders has their act Together for sure. Like I told Ross (my sale consultant), this deal was the kookiest and most seamless car deal I have ever done in my life. haha I found my Jeep on Auto Trader, the only thing is, it was in South Jersey and I was in North Carolina. Once I talked to Ross I asked him several specific details about the Jeep. He even took a video of the under carriage for me . I flew up and drove the car back to the Carolinas. I can not say enough about how smooth the entire process was, from Ross picking me up at the airport to the signing, to Ross programming some of my features in Jeeps computer. Just WOW!!!A huge THANK YOU!!!VERY happy camper.Craig
Great selection of used cars and Lease vehicles, with low mileage. No haggling, great prices, fast efficient.
Excellent with details 👌 honest about the vehicle and mostly not all day I would recommend to anyone
I wont go back there again. I liked a car there but the tires were bad, they didnt give me enough money off for the tires.
I was really excited to find a car I had been looking for for about a month in the parking lot. I walked into the building and wasnt as much as greeted by anyone, waited in the waiting area for over 30 minutes because it appeared the salesmen were busy helping people. 2 women walked in, no more then 10 feet from whe Im standing, and someone immediately jumped up front their desk and started with the typical How can we help you. I wish I had more of an interaction to rate them on, but I value my time, so I left.
I couldn’t have asked for a better experience purchasing my first car on my own. Manny made the process quick and seamless! I would recommend anyone go to Autolenders if they are in need of a good car and a fair process!
Great place to buy a car, lots to choose from. Friendly and knowledgeable salesmen. If your looking for a vehicle give them a shot and you might be surprised how nice of an experience it is.
Have only had our car a month and we have taken it to get fixed 3 times. Right now we cant even get the car to start. I dont recommend anyone ever going here. Save your money for better.Edit: received a call from Jason from corporate right after I made this review. He was extremely helping getting the car towed to the auto lenders service center and getting my car repaired. They did everything they could to fix what needed to be. So far so good! Thanks Jason!
Heres the place to go.. No hassle no games no Bs. No let me go back to the manager. It is what it says.. Mike is a great no pressure salesman, took his time very patient.. Brian the manager worked out my price details and finance options.. Huge selection.. Needed a good affordable and reliable car.. Cant say enough about this team in Williamstown. Thanks guys!!!
Ross was awesome.. I didnt buy the car however the environment there was completely comfortable with no pressure
I’m giving them a 2 only because I thought their prices were fair compared to other dealers, and we haven’t had any issues with our one vehicle we bought (so far) a Ram truck. The second vehicle we bought (Jeep cherokee ) is another story. We have the warranty for both vehicles thankfully and it seems to be a good extended warranty. What good does it do you though, when they sell you a vehicle that has 5 lights/codes come on within 2 weeks of purchase then they act like they never have these issues with their vehicles they sell. According to their bad reviews it seems that’s not the case. It’s a 2017 with 35k miles out of a lease. It’s also a higher end model Cherokee. What are the chances 4-5 different problems cropped up within a couple weeks of purchase? Mind you I never really got to drive it bc it spent most of its time in and out of their service center fixing each issue. The only “resolution” we got was a “we’ll take it to Berlin for you to save you the trouble” this last go around. Not even an offer to drop it back in williamstown afterward. I suggested them sending it to Jeep to save everyone the headache and maybe they would cover the $100 deductible for our trouble since it seems like they sold us a lemon. Still have not gotten that from them. We’re suspicious they got the car out of auction knowing it had code lights on and they reset them .I would’ve still considered giving them 3 stars if they have fixed the AC this time (we’ll see after I drive it for a week or two), but then we asked them to also replace the antenna while it was in since it had broken off in the car wash a few weeks ago. We got quoted a high price (420Ish + tax) but said go ahead and do it. Was supposed to have it back today but wherever they order parts from only sent the antenna and not the base. So now we are told we can pick it up or wait til Monday at least. I called and left a message “skip the antenna we’re coming to get it tomorrow I need my vehicle”. Staff has all been polite to me on the phone, but they are way too busy at the service center. We’re wondering if it’s because Autolenders has issues with a lot of the cars they sell. We won’t be buying from them again in the future because of all the hassle. It’s a shame because we really like the truck we got and I enjoy driving the Jeep when it isn’t having issues or sitting at their service center.
Friendly people, really made it easy to purchase a car. I had an appointment and they were ready to greet me at door and had me test driving a car in no time. Also the process went very quickly. Id recommend to anyone buying a car
Great place to buy a SUV, no pressure, no BS. It was really a pleasure to deal with Dave M and all the team at Auto Lenders Williamstown. Got a great deal on my trade in and got a CPO Jeep in return. Thank you guys.
Great car at fair price. No pressure.
My first car from high school was finally done! Mind you Im almost 30 and have a family now so it was way over due for a new car. But I enjoyed not worrying about a car payment. Since my first car was done I had no option but to finally buy my first car! So you could imagine how excited/scared I was. I even had to force my parents to tag along with me! Right away, my sales rep Manny Fernandez personally sold me! I was going to shop around other dealerships but once I got to Auto Lenders in Williamstown and started looking at cars with Manny I new this was where I was buying my car! Auto Lenders are really cool about test driving the cars, telling you go ahead and take it home, bring the car back tomorrow and let us know what you think. The whole experience was amazing, quick, and effertless. Both my parents also loved Manny!! You could say we all will only using Auto Lenders in Williamstown in the future and HIGHLY recommend using Manny Fernandez for the best car buying experience! You will not regret it and have fun doing it!
Dave stuck with us and worked tirelessly to find us the perfect car. We are so pleased with our purchase and highly recommend you ask for Dave McNulty to help you find the perfect vehicle for you. No pressure, no pushy sales pitch. Just a regular guy dedicated to helping you find a good vehicle at a fair price. Cant ask for more than that.
Manny was great. Easy buying experience. Good value.
Had a great experience at Auto Lenders, Williamstown, NJ, in August 2020. Bought a 2014 Chrysler 300. Their service was impeccable. The process was timely( not hurrying me to sign papers). Personnel were pleasant, and courteous. And, my car drives excellent. Thank you, Auto Lenders!!!
I purchased a Jeep Grand Cherokee from here yesterday and I had such an amazing experience. The car was in great shape and Ross was very helpful during the whole process. I never once felt pressured. The prices they advertise online is exactly what you pay.They have a no haggle pricing policy but that doesn’t matter because their vehicles are fairly priced. Mine was about $3-400 under the lowest KBB value.Their financing team was also great and really helpful. I never really leave reviews but I was really satisfied with the overall experience. Buying a car can be stressful but not from a place like this. Thanks again to Ross and the team.
Very please with the ease of purchasing here, as there were not any games or anything during the process (no hidden fees / gimmicks). What you see is what you get. I can specifically say that Colin Campbell was a really nice salesman to complete the purchase though, and I would definitely recommend coming here over a dealer, as the prices were very competitive.
Great way to buy a car. Good price from the start for a quality used car. Friendly staff. Manny was the best! I will be a repeat customer.
Was an awesome experience.David McNulty was awesome.
Sales in service department or phenomenal have bought three cars from them.
Great service great inventory good value
Painless car-buying experience. Ross Waller was the sales rep that assisted me with my purchase. They were able to turn around my credit application in minutes and were very responsive to any questions. We were able to work out trade-in information and financing options over the phone without issue.The Carfax report was available for free on their website and all information shown on the report matched when I inspected the vehicle in person. There were no hidden fees like window-etching. Thanks again, Ross!
I needed a new car suddenly and fast and was dreading the whole process. I got connected with Anthony Liberi from Auto Lenders. From our first phone convo he started working on my financials, called me the next day with approval and ideal budget, then when my husband and I arrived, we walked the lot and he had everything think I was interested in ready to view. I found a car I love in 20 minutes. He was awesome!I did shop around as well and this was hands down the easiest, stress free process with competitive prices but no haggle. We will be back for my husband next year!
This was a no hassle, no pressure relaxed buying experience. These guys have their acts together.....period!
Always a great experience. My second car from Autolenders Williamstown. My salesman John Rayser went above and beyond to show me anything I wanted to see.
During these difficult times its GREAT to see good people who show up and go out of their way to keep the customers safe and get the cars they need. Shout out to Matt who was kind and also diligent in finding me a good loan. He also kept in constant touch with me. Big THANKS to Ross who was very personable, got my car in order, never pushed the sale and took care of all the little details. If youre looking for a good car during these difficult times give these guys a call!
***Highly Recommended***Just wanted to say THANK YOU to our salesman Ross who was super helpful with our transition of trading 2 of my family cars (2011 Infiniti G37x Sport Appearance and 2016 Kia Sorento LX w/ v6 AWD) to our newer cars (2017 Honda Pilot EX-L and 2016 Subaru WRX STi). Ross was honest, not pushy to sell and very attentive to every question rather it was text or call. He got us a fair trade-in price for our vehicles (compared to other dealerships) and expected monthly payments. We are extremely happy with this dealership and will come back again for any future purchases (well, I think my husband will... he jumps car to car every several years, Im content with my Pilot lol). THANK YOU AGAIN ROSS!
The sales representatives here have given me a very nice first time experience of purchasing a car and I definitely recommend them for their professionalism
I totaled my car on the NJ Turnpike. Traumatic experience. The last thing I wanted to do was deal with a shady car dealer. Stephen and Craig at AutoLenders made my car buying experience so painless and stress free it was amazing. The total opposite of shady. I would highly recommend AutoLenders to anyone and everyone.
Matt was great and got us in and out quickly and had great customer service! 10/10 recommend and will be back!
Auto Lenders was highly recommended by several people who have purchased 4 vehicles from the Williamstown, NJ office. Ross Waller, the Sales Consultant, was great. He was professional, courteous, personable and knowledgeable about the vehicles & purchasing process. The Business Manager, Craig Johnson, was very helpful. Thank you so much. I love my new car!
Great experience even during COVID-19. Great with communication and always keeping me updated at the vehicles I was looking at. Thank you Mike for all of your help!
Anthony in Williamstown is the best
I purchased a 2019 Hyundai Santa Fe SEL Plus from AutoLenders in Williamstown, NJ on October 3, 2020. Mike Ellis was my sales representative and he provided exceptional customer service in all respects! He was very cordial, has excellent product knowledge, and a pleasant personality, He addressed all of my questions and concerns, and made me feel comfortable with my purchase. Overall, I am very satisfied with my purchase, and highly recommend AutoLenders Inc., and Mike Ellis services in particular for your next auto purchase!
I had a terrific car buying experience at Auto Lenders. Steve is a fantastic salesman and a pleasure to buy from. The whole process was easy and stress-free. The car was just as was shown in the photos on their website. This rarely happens when buying a used car. Something broken/scratched/rusted/missing is usually hidden or not shown until you see it in person. I love their sales approach and will definitely be a repeat customer.
Very pleasant experience and the friendliness of the staff was awesome ‼️
I do not typically write Internet reviews, however my recent transaction with Auto Lenders of Williamstown is deserving of a review. As an out-of-state buyer, I was somewhat skeptical about purchasing a luxury vehicle from Auto Lenders. Last weekend I test-drove the vehicle. Ryan was very relaxed and there was no pressure to buy. After my test-drive, I ended up leaving without making a purchase. Again, no pressure, just a handshake and a follow up call early the next week. Over the course of my transaction, I heard from Ryan, Bryan and even Brad the owner. Communication was great and I definitely got the impression they prioritize their customers over sales numbers.Auto Lenders provided me with what I consider a very fair trade-in number for the vehicle I was currently driving so I decided to take the deal. The F&I portion of the transaction was the quickest I have ever experienced, and I buy a lot of cars. Also, one of the best parts of the transaction was the condition of the car itself. Online pictures can sometimes be deceiving, but the car I purchased was definitely in excellent condition for being 3 years old. This transaction and sales-force were definitely worth the 1-hour drive to NJ. I highly recommend giving this dealership a look the next time you are in the market for a gently used vehicle and an exceptional sales person like Ryan. Thanks again!
Make sure the vehicle you’re looking for, have the same options and features they mention on their website. I checked 2 cars and they were missing some of the options and features listed on their website. That model doesn’t come with the options they have on their website. Thorough checking should be done before you buy from them. They also say they work with many banks and hassle free. Down payment needed is so high. If your credit score is low instead of buying with high down payment and high interest rate find another dealer.
2nd car from them great service
Customer service was outstanding
Got a great car
We had a great experience buying our car. We went in just looking and the next day had a new car. No pressure at all. Our salesman was Stephen and he was fabulous. Listened to everything we wanted and found our family the perfect car. The day we went looking was the hottest day and Stephen brought us out bottles of water. Before we went out on our test drive he went over every option. Stephen was the best. I would highly recommend him and Auto Lenders in Williamstown to anyone looking for a car. Thanks again for everything.
Best service I’ve ever experienced from a car dealership. Everyone there was extremely Kind and helpful. The sales associate that helped me was Steven, He definitely sets the standard for customer service. He helped me find the car that I wanted for a great price without feeling pressured at all and I was able to leave with it that day. I couldn’t of asked for better experience than what I had. I will definitely be returning.
My experience with Auto Lenders has been the best! This is our fourth vehicle purchased through Auto Lenders in Williamstown. All the people (Craig, DJ, Anthony---and, of course, Chris) were so helpful and accommodating. I think it was the smartest move we ever made. They really care about you--even after you leave their lot! We bring our cars to their Service Department too and have been very satisfied. Thanks again, guys!
I can’t say enough great things about Steve and everyone at this Auto Lenders. Never have I had an easier buying experience! And, everyone is so very nice and helpful! I’ve rarely experienced that in the past. I highly recommend these guys!
Matt our sales rep was fantastic. From the moment we walked in it was a great experience. It was great to be able to try the car out for the weekend to see if it was a good fit for our family. Matt was very helpful and friendly and even loaned my daughter a charger while I was signing the paperwork. This is our second time buying a car from them and it won’t be the last!
Had a wonderful experience with Stephen Sarfert. Car shopping is usually right up there with going to the dentist, but I must say, Stephen was awesome. We got a great deal and walked out feeling that we did well. Our Jeep Cherokee Limited is beautiful and full of options. I recommend anyone to try them out! Thanks to Stephen and Craig for the good financing rates too! We are very pleased!
Matt, my sales rep was most helpful. I love my car. The price was great. The whole experience dealing with auto lenders was a pleasure. Their follow to check on my satisfaction was a pleasant surprise. I highly recommend auto lenders.
These guys saved me big time! I had the engine blow on a car that I still owed $5,000 on, so I was in a really bad spot because I needed a car to cart my family around it, and I didnt have the money to pay off my old car. The guys at Auto Lenders worked with a lender to roll an extra $5,000 into a loan for a new car, so I could get a new van for the family and still have the money to pay off the car with the blown engine! There customer service here is phenomenal! They call me every year on my birthday which I think shows the kind of attention to detail they have. Definitely recommend this business!
I feel like I have to say that I never write reviews. My experience of buying a vehicle from autolenders was outstanding. From the text I sent to them in the beginning to the signing of the deal was incredible service. The idea of no-haggle pricing made everything so easy and it took the stress out of the equation. When they tell you their vehicles are well checked out and clean allow yourself to believe them. The process was seamless. Auto Lenders handled covid-19 beautifully as well I felt very safe during the whole transaction. Good luck to you on your car search I hope you have as good as an experience as I did. I was at the Williamstown autolenders and Colin was a fabulous salesman.
No haggle great people, bought 2010 dodge charger RT leather sunroof 67000 awesome.****one year later update****AVOID AT ALL COSTS !!! My daughter could have lost her life.Told sales person that this vehicle was for my daughter which had to travel to and from college, four hours away, I need dependable transportation for her. He sold me this which had 67000 miles on it. Now it is in the shop having 2000 dollars worth of work done due to poor mechanical condition.Belts were bulging through tires and brake hoses burst while driving making the brakes go to the floor. Within 3 days of purchase we had to bring it in to have it checked by their service department due to shaking over 50 miles an hour and brakes feeling squishy.The service department said everything looks good. 12 months later we took it to a real dealership and found out the truth.
My wife & I found the staff at Auto Lenders to be knowledgeable & patient. We were surprised to see all of the financing options that made the buying process so much easier. Best of all, it was a no pressure approach to selling cars. I would recommend Auto Lenders highly.
Great service! Dealing with them was a breeze, got an excellent car at a fair price.
The salesman (Ross) and finance manager were very professional. Auto Lenders beat other dealers trade in for my car by as much as $2000 .The whole process was quick with no pressure to buy. I would highly recommend buying from Auto Lenders.Im 64 years old and bought a lot of cars in my lifetime and this was one of the best experiences of buying a used car I ever had.
My husband and I have purchased a total of 3 vehicles over the years from Auto Lenders in Williamstown, and each time the experience has been easy, pleasant, and no-pressure. We really dont see a reason to buy from anywhere else! Most recently, we worked with Steve Sarfert, who was very helpful, attentive, and hard working when it came to helping us find the right vehicle at a price that worked for our budget. Its especially reassuring that they offer you a bottom-line price without having to haggle. We couldnt be happier with our purchase.
Manny was great! He was super helpful and not pushy at all. It was the first enjoyable car buying experience I have had.
HIGHLY RECOMMEND anyone in purchasing your next vehicle HERE! The salesperson Manny Fernandez was excellent on every level, far exceeding my expectations on my car buying experience! I cannot see myself shopping for a vehicle anyplace else. Great job to all the staff out at AutoLenders in Williamstown. Very happy with my purchase!
Went on 5/3/19: Couldn’t ask for a better experience! As I walked in I was greeted and offered a cold beverage, loads of cars to chose from on the lot. In and out quick!!! Had the deal done within 3 hours from walking in. Very professional and also they really give you a worry free experience and actually want to help you get the best deal possible. They are haggle free, but they will help you as much as they can do! If you come to this location ask for Stephen Sarfert
The dealership was top notch! Ryan Weikel went above and beyond to make sure I purchased the vehicle I was most comfortable with. He gave me suggestions and advise, but was in no way pushy what so ever. After I decided on the vehicle the process was absolutely painless. So quick and professional. Also Kudos to Danny Shoemaker (lot attendant) for making sure my new vehicle was in pristine condition. I highly recommend Auto Lenders for your next purchase, I know I will certainly be back!
Purchasing cars is not normally an experience I enjoy, however at Auto Lenders I found this to be a very different experience. I found the car that I purchased to be very reasonably price, and they gave me a very fair price for my trade in. I found the salesman Stephen to be very personable and easy to deal with.I would recommend this dealership to someone else. Mr. Taylor
I had serious issues with Auto Lenders. But they rectified every complaint I had they went above and beyond to make me happy. I would definitely recommend you get your new car from Auto Lenders. Thank you Jason and Mickey
The whole team at Autolenders of Williamstown are awesome. They are professional, polite and very knowledgeable. My salesman, Colin, was great. He helped me every step of the way. He listened to what I needed and found exactly what I was looking for. He made the process a breeze. I will be back for my next car and the one after that!!If I could rate this company 10 stars i would!!!
Ross has sold me two cars in the past and after my wedding I plan on buying my truck from him. I wouldnt classify him as a average sales guy, I would classify him as a guy selling you a vehicle who truly cares about your purchase, that you feel comfortable in your vehicle and that you are getting exactly what you deserve. Top notch service, great attitude and professional as they come!
Wonderful !!!! Ross is the BOMB, WHOOT, WHOOT🎊🎉
This place approved me for a much newer car treating me very well the whole time. Im trying to fix my credit and finally being given a chance to prove myself is wonderful.so in the end it was a great experience.ty auto lenders.
The sales Associate who helped me was great. The issue I have is that a week later my car broke down and the service department gave me the only run around for 2 days for a loaner car. I explained to the the serious need I have for a car and it was like it wasn’t important to them. Not sure if I would recommend a car from them again for the fact that the service department was a bad experience.Update::::I received a call from the corporate manger jay who listened to my complaints and issues I was having. He listened like really listened to me and was very helpful. He took over and got everything done for me. He went even beyond for me. Like I’ve mentioned before I did not have an issue with the dealership or with the salesman they where great and took very good care of me. I would recommend Manny he was awesome and straight forward. I want to thank jay again for all his helpI HAVE HAD MY CAR FOR LESS THEN A YEAR AND MY CAR HAS BEEN IN THE SHOP MORE THEN ANYTHING. ON MY WAY HOME FROM WORK MY CAR ENGINE LIGHT WENT ON AND DRIVE MODE UNAVAIBLE AS WELL. THIS IS THE 3RD OR 4TH TIME THIS HAS HAPPEND TO ME AND ITS VERY SCARY WHEN IT HAPPENS WHILE YOUR ON THE HIGHWAY. I FEEL LIKE I WAS SOLD A LEMON AND I DONT WANT IT.
Manny Fernandez super helpful and honest. 5 stars.
This is the second vehicle we have purchased through Auto Lenders. Colin was our sales rep. on both purchases and it was a pleasure dealing with him and also both finance managers. They could not have been more accommodating. I have also used Auto Lenders service dept. and again they have been very honest and above board. We can only say thanks again to everyone at Auto Lenders.
Anthony was a great help in helping me with getting my car. the staff is nice. and they have a lot of different types of cars. highly recommend for new car shoppers
Left 2 messages, no return call.
What started out being a not so great day having hit a deer on my way to work and totalling my car, wound up being the BEST car buying experience Ive EVER had. Ross Waller couldnt have been a more professional, helpful, kind car salesman than he was that day! He literally (a word used much too often in todays world, but absolutely fits in this instance) ran around, jockeying cars to have available for me to test drive. Id never seen anything like it?! And Chris, in Finance, aces as well. Both gentlemen are credits to their profession! Id HIGHLY recommend Auto Lenders AND Ross Waller if youre looking for a new vehicle! Thank you Auto Lenders and Ross for a great experience!
So happy with my choice of Auto Lenders of Williamstown, great cars with amazing deals. The he staff who helped me (Mike, Craig, & Ross) was very friendly and helpful. Couldnt be happier with my 2004 Nissan 350Z. I will definitely go here first to buy my next car and will be the first place i recommend to friends/family.
I purchased a 2008 Mini Cooper from AutoLenders and after 6 months of driving it, I am sick of it. I have had 9 separate problems with the car that I’ve had to go back to Autolenders, Mini, and my personal mechanic to service it. For the six months I’ve had this car, I have had it in a mechanic shop for a total of two months. This car should never have this many problems! I cannot wait to get rid of it!
I had a great experience. These guys really know what good customer service is all about! They were prompt and helpful regarding questions about car details, finances, and warranty information. I am completely satisfied with the car I purchased, as well as having peace of mind knowing that I have a quality service department to help if needed. I highly recommend this company to anyone looking for a good deal and a reliable vehicle!
Bought my first real car ever here and absolutely LOVE it.My salesman Ian. is. the. MAN! 😁He was friendly, easy going and bent over backwards to get me a car. (He also recognized me and knew me by name two months after the sale)Ill never buy a car anywhere else.
Car shopping is normally stigmatized as a horrible experience by everyone. On the contrary, the staff at Auto Lenders defies this reputation! Our salesman, Colin Campbell, listened to our needs & was willing to assist us in a very low-key & informative manner! Vehicles are fairly priced & their firm sticker price eliminates unnecessary stress. We applaud their philosophy of auto sales & no pressure. Our transaction simply reflected how very customer friendly & finely tuned the company is. As we drove off the lot with our new car, we felt very fulfilled & grateful we had chosen to start & end our search at Auto Lenders! FABULOUS!!!
This was my first car buying process using Ross Waller of Auto Lenders Williamstown but this will not be my last!! Ross and manager Craig Johnson made this a easy process for me. They look out for the best of their customer. I will not be buying a car any other place. Thank you and i will be back for my next car purchase.
I just bought a jeep from auto lenders and it was an awesome experience. The sales professional was fantastic and honest. This is the second car I had purchased at this dealership. This will be the go to place for my vehicle needs.